2008 X3 3.0si
BMW Ultimate Service™
BMW Ultimate Service leads the industry in pro-
viding owners with incredible value and peace of
mind. This service includes:
The BMW Maintenance Program: No-cost
factory-recommended maintenance for
4 years/50,000 miles from the original in-ser-
vice date, whichever comes first.
BMW Roadside Assistance: No-cost 24/7
on-the-road assistance for 4 years/unlimited
miles from the original in-service date. Also
includes alternate transportation and trip-in-
terruption benefits as well as trip routing ser-
vices.
New Vehicle Limited Warranty: Limited cov-
erage for defects in materials and workman-
ship for 4 years/50,000 miles from the original
in-service date, whichever comes first.
Repairs will only be made at authorized BMW
centers using Original BMW Parts.
The BMW Maintenance Program
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
The program has been devised with the follow-
ing objectives: to maximize vehicle safety, reli-
ability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing mainte-
nance intervals based upon the specific manner
in which each individual vehicle is driven.
Every X3 purchased from an authorized BMW
SAV center in the United States or Puerto Rico
is covered by The BMW Maintenance Program
for 48 months or 50,000 miles, whichever
occurs first. Coverage begins on the date of first
retail sale or the date the vehicle is first placed
into service as a sales demonstrator, service
loaner (SLP) or company vehicle, whichever is
earlier.
Any authorized BMW SAV center in the United
States or Puerto Rico will perform the sched-
uled or additional maintenance services on your
vehicle at no expense to you.
Coverage
The BMW Maintenance Program covers all fac-
tory-recommended maintenance, as determined
by the Service Interval Indicator. Additional items
that need replacement due to normal wear and
tear, and that are not covered by the original
New SAV Limited Warranty - such as brake
pads, brake rotors and wiper blade inserts - are
included, provided wear and tear exceeds BMW
specifications. Any adjustments required due to
normal operating conditions are also included.
See page s5-10of this booklet for additional
information.
Exclusions from coverage include the following:
Items reimbursable under your New BMW
SAV Limited Warranty
Gasoline and gasoline additive
Windshield washer additive (except when in
conjunction with scheduled maintenance)
Tires, wheel alignment, tire balance and
rotation
Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door pan-
els and all chrome trim
Damage detected when performing the rust
perforation inspection
Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-genuine BMW accessories, or use of
improper, poor quality or contaminated fuel
Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined
Maintenance or repair after the vehicle is
deemed a total loss
Maintenance or repairs performed by other
than an authorized BMW SAV centers within
the United States or Puerto Rico
Vehicles used in competitive events
1
Engine Compartment X3 3.0si
Read out diagnostic system. •
Check engine cooling system/heater hose connections for leaks. Check coolant level
and antifreeze protection level. Add coolant if required. •
Check windshield washer fluid level and antifreeze protection. Fill up and/or correct if
required. •
Check air conditioner for operation. •
Replace microfilter. (Note: reduce replacement interval in dusty operating conditions.) •
Reset service interval indicator. •
Body/Electrical
Check battery state-of-charge indicator and charge if required. •
Check lighting system, i.e.: headlights, foglights, parking, back-up, license plate,
interior (including map reading lights), glove box, flashlight, illuminated makeup
mirrors, luggage compartment/area lights. •
Check instrument panel and dashboard illumination. •
Check all warning/indicator lights, check control. •
Check turn signals, hazard warning flashers, brake lights, horns, headlight dimmer and
flasher switch. •
Check wipers and washer system(s); wiper blades, washer jet positions. •
Check condition and function of safety belts. •
Visually examine all SRS airbag units for torn covers, obvious damage or attachment of
decals, decorations or accessories. •
Check central locking/double lock. •
Check operation of all latches. •
Check heater/air conditioner blower, rear window defogger. •
Check rear view mirrors. •
Final Inspection
Road test with check of brakes, suspension, steering, clutch/manual transmission or
automatic transmission. •
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Inspection II
Includes all items listed under Inspection I, and the following checks and maintenance operations.
Engine Compartment X3 3.0si
Replace air cleaner element. (Note: Reduce replacement interval in dusty operating
conditions). •
Brake Fluid Service
Replace brake fluid every 2 years (time interval begins from the vehicle’s production
date). •
Oxygen Sensor Service
Replace Oxygen Sensor every 120,000 miles.
•
Spark Plug Service
Replace spark plugs every 100,000 miles.•
Automatic Transmission Service
Replace ATF every 100,000 miles. •
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Emission Control Maintenance
Schedule
The maintenance schedule as shown is required for the proper functioning of the emission control
systems for optimum vehicle performance and fuel economy.
Abbreviations:
I - Inspect
R - Replace part(s) and/or fluid listed
Basic Engine
Engine oil .........................
Engine oil filter .....................
Fuel System
Air filter ..........................
Ignition System
Spark plugs .......................
Emission Control Components
Oxygen sensor .....................
X3 3.0si
Oil Service
Inspection I
Oil Service
Inspection II
R
R R
R R
R R
R
R
Replace at intervals of 100,000 miles
Replace at intervals of 120,000 miles
Continue sequence of
Oil Services and
Inspections per Service
Interval Indicator.
Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must there-
fore be replaced to maximize vehicle fuel economy and minimize exhaust pollution.
The mileage interval varies according to individual driving conditions and is determined by the service
interval indicator.
9
Customer Assistance Information
Your satisfaction with our product and the ser-
vices provided by authorized BMW SAV centers
is of great importance to us. We take pride in
our product, as does the BMW SAV center who
services it. If you should ever have a question
regarding your BMW SAV center’s service or
your BMW’s performance, we recommend that
you contact your authorized BMW SAV center.
Should you travel to an unfamiliar area, the
BMW center directory provided at the time of
delivery will help you locate the nearest autho-
rized BMW SAV center. The centers listed are
equipped to help you with matters related to
your BMW vehicle.
When contacting an authorized BMW SAV cen-
ter, we suggest that depending upon the nature
of your contact, you discuss it with either the
Sales, Service, or Parts Manager.
As all matters are resolved at the BMW SAV
center level, it is important that they be given
the opportunity to provide a solution. Should
you feel that you were not provided with the
proper response, we urge you to contact the
General Manager or BMW Center Operator.
Despite the best intentions of all parties, a mis-
understanding may occur between you and your
BMW SAV center. Should this occur and you
require further assistance, you may wish to con-
tact the BMW NA Customer Relations Depart-
ment at 1 800 831-1117 or through our website
@ www.bmwusa.com. When contacting us, we
ask that you provide the following information:
Your name, address and telephone number
SAV Identification Number (last seven digits)
SAV’s delivery date
SAV mileage
Selling BMW SAV center’s name
Servicing BMW SAV center’s name
Description of the problem
A BMW NA Customer Relations Representative
will carefully review all the facts involved and let
you know what further action will be taken in
conjunction with your BMW SAV center. Please
remember: the first step in resolving a complaint
is to contact the authorized BMW SAV center that performed the work on your vehicle. They
have the necessary equipment and the person-
nel to achieve this goal.
We are confident that every effort will be made
to ensure your satisfaction.
Customer Assistance – Notification
During a specific period (for example, the earlier
of 12 months or 12,000 miles, though this
period varies by state), some states require us
or our authorized BMW SAV center, to repair in a
reasonable number of attempts, any defect or
condition which substantially impairs the use,
value, or safety of a new SAV sold, leased or
registered in that state.
A “reasonable number of attempts” is generally
defined as (i) four or more attempts to repair the
same defect (the number of attempts vary by
state) or (ii) the SAV is out of service by reason
of one or more repair(s) for more than a cumula-
tive total of 30 days (this period varies by state),
except for delays created by conditions beyond
our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable num-
ber of attempts, we may be obligated either to
replace the SAV or reimburse the owner/lessee
in an amount equal to the purchase price or
lease payments paid by the owner/lessee, less
the amount directly attributable to use of the
SAV by the owner/lessee.
You should send written notification directly
to BMW of North America, LLC of the exist-
ence of an alleged defect. Send written com-
munication to the Customer Relations and
Services Department address listed below.
BMW of North America, LLC
Customer Relations and Services Department
P.O. Box 1227
Westwood, New Jersey 07675-1227
Telephone: 1 800 831-1117
21
mileage, the approximate date and mileage
at the time any problem(s) were first brought
to the attention of BMW NA or one of our
dealers, and a statement of the relief you are
seeking.
5. BBB AUTO LINE staff may try to help
resolve your dispute through mediation. If
mediation is not successful, or if you do not
wish to participate in mediation, claims
within the program’s jurisdiction may be pre-
sented to an arbitrator at an informal hear-
ing. The arbitrator’s decision should
ordinarily be issued within 40 days from the
time your complaint is filed; there may be a
delay of 7 days if you did not first contact
BMW NA about your problem, or a delay of
up to 30 days if the arbitrator requests an
inspection/report by an impartial technical
expert or further investigation and report by
BBB AUTO LINE.
6. You are required to use BBBAUTO LINE
before asserting in court any rights or reme-
dies conferred by California Civil Code Sec-
tion 1793.22. You are not required to use
BBB AUTO LINE before pursuing rights and
remedies under any other state or federal
law. “You are also required to use BBB
AUTO LINE before exercising rights or seek-
ing remedies created by Title I of the Mag-
nuson-Moss Warranty Act, 15 U.S.C. sec.
2301 et seq. If you choose to seek redress
by pursuing rights and remedies not created
by California Civil Code Section 1793.22 or
Title I of the Magnuson-Moss Warranty Act,
resort to BBBAUTO LINE is not required
by those statutes.”
7. California Civil Code Section 1793.2(d) requires that, if BMW NA or its representa-
tive is unable to repair a new motor vehicle
to conform to the vehicle’s applicable
express warranty after a reasonable number
of attempts, BMW NA may be required to
replace or repurchase the vehicle. California
Civil Code Section 1793.22(b) creates a pre-
sumption that BMW NA has had a reason-
able number of attempts to conform the vehicle to its applicable express warranties
if, within 18 months from delivery to the
buyer or 18,000 miles on the vehicle’s
odometer, whichever occurs first,
one or
more of the following occurs:
• The same nonconformity [a failure to con-
form to the written warranty that substan-
tially impairs the use, value or safety of the
vehicle] results in a condition that is likely
to cause death or serious bodily injury if the
vehicle is driven AND the nonconformity
has been subject to repair two or more
times by BMW NA or its agents AND the
buyer or lessee has directly notified
BMW NA of the need for the repair of the
nonconformity; OR
• The same nonconformity has been subject
to repair 4 or more times by BMW NA or its
agents AND the buyer has notified
BMW NA of the need for the repair of the
nonconformity; OR
• The vehicle is out of service by reason of
repair of nonconformities by BMW NA or its
agents for a cumulative total of more than
30 calendar days after delivery of the vehi-
cle to the buyer.
NOTICE TO BMW NA AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS:
BMW of North America, LLC
Customer Relations and Services Department P.O. Box 1227
Westwood, New Jersey 07675-1227 1 800 831-1117
8. The following remedies may be sought inBBB AUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement
of your vehicle and compensation for
damages and remedies available under
BMW NA’s written warranty or applicable
law.
23
Federal Emissions System Defect
Warranty (Valid only in the U.S.A.
and Puerto Rico)
This warranty applies only to U.S. specification
SAVs distributed by BMW of North America,
LLC (BMW NA) or sold through the BMW NA
European Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail purchaser,
and each subsequent purchaser, that the SAV
(a) was designed, built and equipped so as to
conform, at the time of sale, with all regulations
of the U.S. Environmental Protection Agency
applicable at the time of manufacture and (b) is
free from defects in materials and workmanship
which would cause it to fail to conform with
applicable regulations for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emission control components (as listed
on page 35), for which the warranty period is
8 years or 80,000 miles, whichever occurs first.
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier.
Warranty claims must be made as soon as rea-
sonably possible after a defect is discovered. To
make a claim, the SAV must be brought to any
authorized BMW SAV center during normal
business hours.
The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either repair or replace the defective part, if any.
The decision whether to repair or replace said
parts is solely the prerogative of BMW NA and
must be expected to correct the failure of the
warranted part. Parts for which replacements are
made become the property of BMW NA. In all
cases, a reasonable time must be allowed for
warranty repairs to be completed after the SAV
is received by the authorized BMW SAV center.
For assistance in determining which specific
parts or components of your vehicle are covered
under this warranty, please contact your autho-
rized BMW SAV center. It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed
in the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and
use can be found in the X3 Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than certified BMW Service Parts. However, the
cost of such service or parts will not be covered
under this warranty, except in emergency situa-
tions. In an emergency situation, where an
authorized BMW SAV center or a warranty
replacement part is not reasonably available
(within 30 days), repairs may be performed at
any available service establishment using any
equivalent part. BMW NA will reimburse the
owner for such emergency repairs (including
labor, parts and diagnosis not to exceed
BMW NA rates for labor, parts, and diagnosis in
said area) that are covered under this warranty.
Replaced parts and paid invoices must be pre-
sented at an authorized BMW SAV center as a
condition of reimbursement for emergency
repairs not performed by an authorized
BMW SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized
Remanufactured Parts are used for mainte-
nance, repair or replacement of components
affecting emission control, the owner should
obtain assurances that such parts are warranted
by their manufacturer to be equivalent to genu-
ine BMW parts in performance and durability.
BMW NA assumes no liability under this war-
ranty with respect to parts other than genuine
BMW parts.
However, the use of non-genuine BMW replace-
ment parts or non-EPA certified parts does not
32
Federal Emissions Performance
Warranty (Valid only in the U.S.A.
and Puerto Rico)
In those states and jurisdictions that have estab-
lished periodic vehicle emissions tests to
encourage proper vehicle maintenance and
require the car to pass an emissions test
approved by the U.S. Environmental Protection
Agency and:
1. The SAV was distributed by BMW of North America, LLC (BMW NA), or sold through
the BMW NA European Delivery Program;
and
2. The SAV has been maintained and operated in accordance with the instructions for
proper maintenance and use set forth in the
X3 Owner’s Manual supplied with the SAV;
and
3. The SAV fails to conform to the applicable emissions standards of the EPA as judged
by an EPA approved emissions test; and
4. The failure to conform results or will result in the owner of the SAV having to bear a pen-
alty or other sanction (including the denial of
the right to use the car) under local state or
federal law if the non-conformity is not rem-
edied within a specified period of time.
Then, in accordance with the provisions of sec-
tion 207(b) of the Clean Air Act, BMW NA war-
rants that if the SAV is eligible for coverage
under this warranty, any non-conformities in the
SAV, which cause it to fail an EPA-approved
emissions test will, without charge for parts or
labor (including diagnosis), be adjusted,
repaired, or replaced, at the option of BMW NA
to proper specifications, in order to make the
SAV comply with applicable emissions stan-
dards. The decision to adjust, repair or replace
parts is solely the prerogative of BMW NA and
must reasonably be expected to correct the fail-
ure of the warranted part.
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier. This war- ranty continues for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emissions control components (as
listed on page 35), for which the warranty period
is 8 years or 80,000 miles whichever occurs
first.
This warranty is made subject to the terms and
conditions that apply to the Emission Control
System Warranty and the New SAV Limited
Warranty.
No claim under this warranty will be denied on
the basis of use of a properly installed EPA cer-
tified emission part for maintenance and repair.
A SAV manufacturer may deny an emission per-
formance warranty claim on the basis of an
uncertified replacement part used in the mainte-
nance or repair of an SAV only if the SAV manu-
facturer presents evidence that the uncertified
replacement part is either defective in materials
or workmanship or not equivalent from an emis-
sion standpoint to the original equipment part.
Maintenance, replacement, or repair of emis-
sion control devices and systems may be
performed by any automotive repair estab-
lishment or individual using any certified
part.
Immediately after the SAV has failed an EPA
approved emission short test, your claim can be
made at any authorized BMW SAV center. The
authorized BMW SAV center will honor or deny
your claim within the time period specified by
local or state laws (not to exceed 30 days), to
avoid further penalties or sanctions. lf the claim
is denied, the authorized BMW SAV center will
notify you in writing of the reason(s). The autho-
rized BMW SAV center is required by law to
honor the claim if notice of denial is not received
by the owner within the specified time period.
You may obtain further information concerning
the emission warranties, or report violations of
warranty terms, by contacting the Director, Field
Operations and Support Division (6406J), Envi-
ronmental Protection Agency, 401 “M” Street,
SW, Washington, D.C. 20460.
The following systems are covered by the Fed-
eral Emission Performance Warranty for a period
of two years or 24,000 miles, whichever occurs
first. The specific systems may vary according to
34