2008 X3 3.0si
BMW Ultimate Service™
BMW Ultimate Service leads the industry in pro-
viding owners with incredible value and peace of
mind. This service includes:
The BMW Maintenance Program: No-cost
factory-recommended maintenance for
4 years/50,000 miles from the original in-ser-
vice date, whichever comes first.
BMW Roadside Assistance: No-cost 24/7
on-the-road assistance for 4 years/unlimited
miles from the original in-service date. Also
includes alternate transportation and trip-in-
terruption benefits as well as trip routing ser-
vices.
New Vehicle Limited Warranty: Limited cov-
erage for defects in materials and workman-
ship for 4 years/50,000 miles from the original
in-service date, whichever comes first.
Repairs will only be made at authorized BMW
centers using Original BMW Parts.
The BMW Maintenance Program
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
The program has been devised with the follow-
ing objectives: to maximize vehicle safety, reli-
ability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing mainte-
nance intervals based upon the specific manner
in which each individual vehicle is driven.
Every X3 purchased from an authorized BMW
SAV center in the United States or Puerto Rico
is covered by The BMW Maintenance Program
for 48 months or 50,000 miles, whichever
occurs first. Coverage begins on the date of first
retail sale or the date the vehicle is first placed
into service as a sales demonstrator, service
loaner (SLP) or company vehicle, whichever is
earlier.
Any authorized BMW SAV center in the United
States or Puerto Rico will perform the sched-
uled or additional maintenance services on your
vehicle at no expense to you.
Coverage
The BMW Maintenance Program covers all fac-
tory-recommended maintenance, as determined
by the Service Interval Indicator. Additional items
that need replacement due to normal wear and
tear, and that are not covered by the original
New SAV Limited Warranty - such as brake
pads, brake rotors and wiper blade inserts - are
included, provided wear and tear exceeds BMW
specifications. Any adjustments required due to
normal operating conditions are also included.
See page s5-10of this booklet for additional
information.
Exclusions from coverage include the following:
Items reimbursable under your New BMW
SAV Limited Warranty
Gasoline and gasoline additive
Windshield washer additive (except when in
conjunction with scheduled maintenance)
Tires, wheel alignment, tire balance and
rotation
Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door pan-
els and all chrome trim
Damage detected when performing the rust
perforation inspection
Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-genuine BMW accessories, or use of
improper, poor quality or contaminated fuel
Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined
Maintenance or repair after the vehicle is
deemed a total loss
Maintenance or repairs performed by other
than an authorized BMW SAV centers within
the United States or Puerto Rico
Vehicles used in competitive events
1
Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Indicator
Maintenance Upgrade Option
Please contact your authorized BMW center for
information and availability on the optional Main-
tenance Program Upgrade for coverage up to
6 years and 100,000 miles.
Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Interval Indicator lights on the check
control panel in the dashboard.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of
the significant factors. A vehicle driven for
50,000 miles of short trips in the city with
numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine
speeds during acceleration requires more fre-
quent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating tempera-
ture.
The advanced technologies at BMW have led to
the development of the unique BMW Service
Interval Indicator System which computes the
actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such
as engine coolant temperatures, high or low
engine speeds, short or long trip driving, and
number of vehicle starts. The maintenance inter-
val may therefore be maximized with consider-
able savings to owners of vehicles subjected to
light duty.
This BMW X3 Service and Warranty Information
Booklet should be presented to your authorized
BMW SAV center when maintenance is
required. Your authorized BMW SAV center will
stamp this book documenting the services or
maintenance performed.
Maintenance Program
The displays shown in the illustration appear for
a few seconds once the ignition key is in posi-
tion 1 or after starting the engine.
Together with the message OIL SERVICE or
INSPECTION, the next scheduled service and
remaining distance to this service are displayed
in miles/kilometers.
The remaining distance is determined on the
basis of the past driving style.
A flashing display an d a – sign before the
numerical value mean that the service interval
has been passed by the displayed number of
miles/kilometers. Please make an appointment
with your BMW SAV center.
If the speedometer, tachometer or coolant tem-
perature gauge should develop a fault, the ser-
vice indicator will probably cease to operate
correctly as well, since it depends on correct
speed, distance and temperature readings. The
fault must be located and rectified by an autho-
rized BMW SAV center.
A detailed list of all maintenance operations
included in each of the elements of the BMW
Maintenance Program is found on page s4-9.
These elements are as follows:
Quality Certification I will be performed by your
authorized BMW SAV center and certified on
the following page.
Special Note
Maintenance items and schedules stated herein
reflect the combined recommendations for all
model 2008 BMW X3s, and are subject to
change. The most current maintenance recom-
mendations are available from your authorized
BMW SAV center.
2
The performance of certain subsequent mainte-
nance elements, as required by the BMW New
SAV Limited Warranty, will be specified at inter-
vals computed by the BMW Service Interval
Indicator as follows:
Oil Service: Engine oil should be changed
with the engine at operating temperature.
Note: Change oil at least once a year.
All 2008 BMW X3s are factory-filled with BMW
High Performance Synthetic oils. At the time of
the printing of this booklet, the following oils are
strongly recommended and approved by BMW:
BMW High Performance 5W-30 Synthetic Oil
(BMW part number 07 51 0 017 866)
Mobil 1 5W-30
Mobil 1 5W-40
BMW is evaluating various synthetic oils for
inclusion in our list of recommended motor oils.
For the most current list of synthetic oils, please
contact your authorized BMW SAV center, or call
BMW of North America, LLC at
1 800 831-1117. You can also obtain this infor-
mation from our website, www.bmwusa.com.
BMW recommends that you check your engine
oil level whenever you add fuel to your vehicle. If
you need to add oil between oil changes and
are unable to obtain BMW High Performance
Synthetic Oil, Mobil 1 or another special oil on
the list, use a synthetic oil with an API rating of
SJ or higher.
Inspection I: Major vehicle maintenance as
specified in the following pages under Inspec-
tion I.
Inspection II: Additional major vehicle mainte-
nance as specified in the following pages
under Inspection II.
The following maintenance elements must be
performed at the mileage/time stated (time
intervals begin from the vehicle’s production
date):
Brake Fluid Service: Change brake fluid every
two years.
Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and
must therefore be replaced every
120,000 miles to maximize vehicle fuel econ- omy and minimize exhaust pollution. The
replacement of the oxygen sensor is required
under the terms of the applicable BMW emis-
sion system warranties.
Spark Plug Service: The X3 is equipped with
platinum-tipped spark plugs. These allow a
longer service life than conventional plugs.
Replace spark plugs every 100,000 miles.
Automatic Transmission Service: Change ATF
every 100,000 miles.
The engine coolant has a lifetime rating and
does not need to be changed.
Please see your authorized BMW SAV center for
the most current information.
For your convenience, you may also wish to
have your authorized BMW SAV center perform
any necessary operations to fulfill any state
inspection requirements in your area concurrent
with the maintenance elements specified above
during other repairs. Should you request more
frequent maintenance service, the cost of
these services will not be covered by the
Maintenance Program.
Make sure that confirmation of maintenance
work is always entered in this SAV Service and
Warranty Information Booklet. You may need this
for any warranty claims that become necessary,
and later on as evidence that your SAV has been
given the correct and regular maintenance that
justifies its resale or trade-in value.
BMW has applied the most modern technologi-
cal advances not only to the design and produc-
tion of your SAV, but also to computing of the
optimum maintenance interval for your type of
operations and driving style. Your authorized
BMW SAV center has made a substantial invest-
ment in unique BMW special service tools to
enable BMW factory trained service technicians
to perform quality repairs on your BMW in mini-
mal time. Your service technician looks forward
to serving your every service need and to help
maximize your satisfaction with your BMW, its
longevity, and resale value.
3
Emission Control Maintenance
Schedule
The maintenance schedule as shown is required for the proper functioning of the emission control
systems for optimum vehicle performance and fuel economy.
Abbreviations:
I - Inspect
R - Replace part(s) and/or fluid listed
Basic Engine
Engine oil .........................
Engine oil filter .....................
Fuel System
Air filter ..........................
Ignition System
Spark plugs .......................
Emission Control Components
Oxygen sensor .....................
X3 3.0si
Oil Service
Inspection I
Oil Service
Inspection II
R
R R
R R
R R
R
R
Replace at intervals of 100,000 miles
Replace at intervals of 120,000 miles
Continue sequence of
Oil Services and
Inspections per Service
Interval Indicator.
Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must there-
fore be replaced to maximize vehicle fuel economy and minimize exhaust pollution.
The mileage interval varies according to individual driving conditions and is determined by the service
interval indicator.
9
Speedometer
(Odometer Memory)
changed:
MileageDate
Record of Spark Plug Replacement
(Every 100,000 Mi.) Record of Oxygen Sensor
replacement
(Every 120,000 Miles) Record of
brake/clutch fluid changes
(Every 2 years) Record of ATF
change
(Every 100,000 Mi.)
Date Mileage Date Mileage Date Mileage
Speedometer
(Odometer Memory)
changed:
Mileage
Date
10
Battery Care
If your X3 is driven only for short distances of
less than 10 miles over a prolonged period of
time, without an occasional drive at highway
speeds, the engine’s charging system will not
maintain the battery. Insufficient use of the SAV
could result in short term starting problems and
in the long term could damage the battery.
In case the SAV is not operated for more than
four weeks it is advisable to:
consider using a proper trickle charger, fol-
lowing the charger manufacturer’s instruc-
tions, to maintain the battery’s state of
charge; or
consult your BMW SAV center regarding bat-
tery removal. Once removed, the battery must
be charged and stored in a cool, dry place
where it can be protected from freezing. If the
battery will be stored for over 3 months, it
must be recharged every 3 months, or else it
will become damaged and useless.
Please consult with your BMW SAV center for
further guidance and information.
Corrosion Protection
Extensive corrosion protection measures imple-
mented by BMW now make it possible to offer a
12-year limited mileage anti-corrosion warranty
against rust perforation on your SAV provided
that the SAV is maintained in accordance with
the provisions of the New SAV Limited Warranty
as outlined in the Warranty Section of this
Statement (page 29).
The major degree of corrosion protection is due
to the electrophoretic dip painting process
which cathodically deposits paint particles on all
body parts, attracting paint particles into the
minutest cavities or seams. Body parts are
designed to provide optimum corrosion
protection.
During manufacture, exterior body parts receive
an additional corrosion protection coat. Hood,
trunk, doors and other body parts with metal
folds are coated with PVC and sealed from the
outside. All floor panels receive a resilient coating of PVC
for maximum protection against damage due to
stones, etc.
Corrosion protection materials tested over many
years are applied to the surfaces of cavities and
to the entire underside of the vehicle during and
after assembly.
Requirements for maintaining the twelve-year
unlimited mileage anti-corrosion warranty are
outlined in the Warranty Section of this State-
ment (page 31).
Restoring corrosion protection
Please take care that anti-corrosion material is
replaced when your car is repaired after body or
chassis damage.
BMW NA will not accept any liability for any
parts and accessories not approved by
BMW.
Underbody maintenance
The underbody has to be cleaned at least once
a year, in spring, with plain water in order to
remove mud, chemical sediments and other
deposits. If those materials are not removed,
corrosion (rust) will occur.
Your BMW SAV center will do this anti-corrosion
service for you.
Do not apply additional undercoating or
rust-proofing on or near the exhaust
manifold, exhaust pipes, catalytic converter or
heat shields. During driving, the substance used
for undercoating could overheat and cause a
fire.
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Customer Assistance Information
Your satisfaction with our product and the ser-
vices provided by authorized BMW SAV centers
is of great importance to us. We take pride in
our product, as does the BMW SAV center who
services it. If you should ever have a question
regarding your BMW SAV center’s service or
your BMW’s performance, we recommend that
you contact your authorized BMW SAV center.
Should you travel to an unfamiliar area, the
BMW center directory provided at the time of
delivery will help you locate the nearest autho-
rized BMW SAV center. The centers listed are
equipped to help you with matters related to
your BMW vehicle.
When contacting an authorized BMW SAV cen-
ter, we suggest that depending upon the nature
of your contact, you discuss it with either the
Sales, Service, or Parts Manager.
As all matters are resolved at the BMW SAV
center level, it is important that they be given
the opportunity to provide a solution. Should
you feel that you were not provided with the
proper response, we urge you to contact the
General Manager or BMW Center Operator.
Despite the best intentions of all parties, a mis-
understanding may occur between you and your
BMW SAV center. Should this occur and you
require further assistance, you may wish to con-
tact the BMW NA Customer Relations Depart-
ment at 1 800 831-1117 or through our website
@ www.bmwusa.com. When contacting us, we
ask that you provide the following information:
Your name, address and telephone number
SAV Identification Number (last seven digits)
SAV’s delivery date
SAV mileage
Selling BMW SAV center’s name
Servicing BMW SAV center’s name
Description of the problem
A BMW NA Customer Relations Representative
will carefully review all the facts involved and let
you know what further action will be taken in
conjunction with your BMW SAV center. Please
remember: the first step in resolving a complaint
is to contact the authorized BMW SAV center that performed the work on your vehicle. They
have the necessary equipment and the person-
nel to achieve this goal.
We are confident that every effort will be made
to ensure your satisfaction.
Customer Assistance – Notification
During a specific period (for example, the earlier
of 12 months or 12,000 miles, though this
period varies by state), some states require us
or our authorized BMW SAV center, to repair in a
reasonable number of attempts, any defect or
condition which substantially impairs the use,
value, or safety of a new SAV sold, leased or
registered in that state.
A “reasonable number of attempts” is generally
defined as (i) four or more attempts to repair the
same defect (the number of attempts vary by
state) or (ii) the SAV is out of service by reason
of one or more repair(s) for more than a cumula-
tive total of 30 days (this period varies by state),
except for delays created by conditions beyond
our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable num-
ber of attempts, we may be obligated either to
replace the SAV or reimburse the owner/lessee
in an amount equal to the purchase price or
lease payments paid by the owner/lessee, less
the amount directly attributable to use of the
SAV by the owner/lessee.
You should send written notification directly
to BMW of North America, LLC of the exist-
ence of an alleged defect. Send written com-
munication to the Customer Relations and
Services Department address listed below.
BMW of North America, LLC
Customer Relations and Services Department
P.O. Box 1227
Westwood, New Jersey 07675-1227
Telephone: 1 800 831-1117
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BBB Auto Line
If your concern is still not resolved to your satis-
faction, BMW NA offers additional assistance
through BBB AUTO LINE in ARKANSAS, CALI-
FORNIA, GEORGIA, IDAHO, IOWA, KENTUCKY,
MARYLAND, MASSACHUSETTS, MINNESOTA,
PENNSYLVANIA, OHIO, and VIRGINIA. BBB
AUTO LINE is a dispute resolution program
administered by the Council of Better Business
Bureaus. BBB AUTO LINE resolves disputes
through mediation or arbitration. Mediation is an
informal proceeding whereby a neutral third
party (mediator) helps the parties to find an
acceptable resolution. Arbitration is also an
informal proceeding in which an impartial third
party renders a decision after a hearing at which
both parties have an opportunity to be heard.
You can select mediation or arbitration or both.
The program is free of charge to you, the con-
sumer but there are some minimum require-
ments for participation in the program. Please
contact BBB AUTO LINE at the address or
phone number listed below for more details:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
1 800 955-5100
If you wish to use the program and you qualify
for participation, you will be required to provide
the following information:
Your name and address
The vehicle identification number (VIN)
The make, model and year of your vehicle
A description of the problem with your vehicle
BBB AUTO LINE will also ask you for other
information that may help resolve your concerns,
such as the purchase price of your vehicle, any
mileage at the time of purchase, the current
mileage, and copies of repair orders.
BBB AUTO LINE will notify you when your claim
has been filed. If you decide to arbitrate you may
attend the hearing in person or by telephone.
You may bring witnesses and give supporting
evidence. You may also submit your claim in
writing and ask for a decision on the documents
you submit, without attending a hearing. BBB
AUTO LINE will usually render a decision within 40 days from the time you file your complaint.
The decision is binding on BMW NA if you
decide to accept it. BMW NA must comply with
the decision within the time frame specified by
the arbitrator.
Important:
You must use BBB AUTO LINE
before asserting in court any rights or remedies
created by the Magnuson Moss Warranty Act,
(“The Act”) 15 U.S.C. Sec. 2301, et seq. You
may also be required to use BBB AUTO LINE
before seeking remedies under your state’s
“Lemon Law”. If you choose to seek redress by
pursuing rights and remedies not created by
Title 1 of Magnuson Moss Warranty Act, prior
resort to the BBB AUTO LINE is not required by
any provision of the Act.
California Residents
1. BMW OF NORTH AMERICA, LLC (BMW
NA) participates in BBBAUTO LINE, a
mediation/arbitration program administered
by the Council of Better Business Bureaus
[4200 Wilson Boulevard, Arlington, Virginia
22203] through local Better Business
Bureaus. The Arbitration Certification Pro-
gram of the California Department of Con-
sumer Affairs has certified BBBAUTO LINE
and BMW NA.
2. If you have a problem arising under a BMW NA written warranty, we encourage you to
bring it to our attention. If we are unable to
resolve it, you may file a claim with BBB
AUTO LINE. Claims must be filed with BBB
AUTO LINE within six (6) months after the
expiration of the warranty.
3. To file a claim with BBBAUTO LINE, call
1 800 955-5100. There is no charge for the
call.
4. In order to file a claim with BBBAUTO
LINE, you will have to provide your name
and address, the brand name and vehicle
identification number (VIN) of your vehicle,
and a statement of the nature of your prob-
lem or complaint. You will also be asked to
provide: the approximate date of your acqui-
sition of the vehicle, the vehicle’s current
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