Telephoning
184 >Selecting stored phone numbers, e.g. from
the list of accepted calls
>Ending a call
When the ignition and radio readiness are
switched off, e.g. after taking the remote control
out of the ignition switch, you can continue an
ongoing call via the hands-free system for no
more than 25 minutes.
Voice quality
If the person you are talking to is having difficul-
ties understanding you, this may be due to
excessive background noise. The full mobile
phone preparation package can compensate
for these noises to a certain extent. To optimize
voice quality during a call, we recommend that
you:
>Reduce background noise, e.g. by closing
the windows, reducing air flow from the
automatic climate control or by pointing the
open front air vents downward
>Reduce the volume of the hands-free sys-
tem
Requirements
>The mobile phone's pairing data are stored
by the vehicle and the mobile phone is oper-
ational.
>The engine is running or the ignition is
switched on.
>The mobile phone is recognized by the
vehicle.
Calling up communication
Many of the functions described below are con-
trolled using the "Communication" menu.
iDrive, for operating principle refer to page16.1.Press the button to call up the start
menu.
2.Move the controller forwards to call up
"Communication".
Receiving calls
If you have the phone number of the caller
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry
is displayed.
Accepting a call
Press the button on the steering wheel.
Alternatively:
"Accept" is selected.
Press the controller.
Rejecting a call
Select "Reject" and press the controller.
The caller is diverted to your mailbox if it has
been activated.
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Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Calling
Dialing phone numbers
1.Select "Phone" and press the controller.
2.Select "Dial" and press the controller.
3.Enter the desired phone number by select-
ing the digits individually and pressing the
controller.
Always enter the complete phone number
consisting of national dialing code, area
code, and phone number.
The letters correspond to the numbers on
the keypad of the mobile phone.
To delete the last digit:
Move the controller towards the right to
select the arrow and press the control-
ler.
4.Select "Dial number" and press the control-
ler.
Alternatively: press the button on the
steering wheel.
For your phone number to be displayed to the
person you are talking to, the display of phone
numbers must be enabled by your provider.
Via programmable memory keys
You can store phone numbers on the program-
mable memory keys to call these numbers
directly, refer to page21.
Ending a call
Press the button on the steering wheel.
Alternatively:
1.Select the phone number and press the
controller.
2."End call" is selected.
Press the controller.
Selecting a phone number from the
phone book or from a list of stored
phone numbers
Phone numbers you have dialed, received calls
and phone book entries are stored in lists when
the mobile phone is linked to the vehicle via
Bluetooth. If the caller is listed in the phone
book, the name of the entry is displayed instead
of the phone number.
You can select the desired subscriber from the
list and establish the connection.
Five lists are available:
>"A - Z"
The entries in your mobile phone's phone
Telephoning
186 book, consisting of names and phone num-
bers, are sorted alphabetically.
>"Top 8"
The eight numbers dialed most frequently
from the "A - Z" phone book are automati-
cally stored in the Top 8 list.
>"Redial"
The last eight phone numbers you have
dialed are automatically stored. The last
number dialed is at the top of the list.
>"Missed calls"
The phone numbers of the last eight
rejected calls are stored. This requires the
telephone number of the caller to have been
transmitted.
>"Received calls"
The phone numbers of the last eight
accepted calls are stored. This requires the
telephone number of the caller to have been
transmitted.
Selecting phone numbers from phone
book
The "A - Z" list is available for your phone book
entries. The phone book entries appear on the
Control Display.
1.Select "Phone" and press the controller.
2.Select "A - Z" and press the controller.
3.To limit the number of displayed entries,
select the initial letter of the desired entry
and press the controller.4.Select the desired entry and press the con-
troller.
5.Select "Call" and press the controller.
The system dials the number.
If different phone numbers are stored in the
mobile phone under one name, e.g. office and
home, the name is shown once for each phone
number.
You can change a phone number stored in the
phone book, e.g. to call a specific extension:
1.Select "Phone" and press the controller.
2.Select "A - Z" and press the controller.
3.Select the desired entry and press the con-
troller.
4.Select "Add digits" and press the controller.
5.Change the phone number.
6.Select "Dial number" and press the control-
ler.
Dialing a stored phone number from a
list
To select an entry and establish a connection:
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Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
1.Select "Phone" and press the controller.
2.Select a list and press the controller:
>"Top 8"
>"Redial"
>"Missed calls"
>"Received calls"
3.Select the desired entry and press the con-
troller.
4.Select "Call" and press the controller.
The system dials the number.
Deleting an individual entry
1.Select the desired entry from the list and
press the controller.
2.Select "Delete" and press the controller.
The entry is deleted.
Deleting the entire list
1.Select an entry from the list and press the
controller.
2.Select "Delete all numbers" and press the
controller.
3.If applicable, select "Yes" and press the
controller.
The list is deleted.
BMW Contact*
If BMW Assist has not been enabled for you,
you can have several service numbers dis-
played:
>BMW Roadside Assistance
* if you need
help in the event of a breakdown
>BMW Service if you wish to schedule a ser-
vice appointment, for example
>BMW Customer Relations
* for information
related to your vehicle
If BMW Assist is enabled, refer to page193.
You can dial the displayed service numbers if
your mobile phone has been paired with the
vehicle:
iDrive, for operating principle refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
Telephoning
188 3.Select "BMW Contact" and press the con-
troller.
4.Select "BMW Contact Numbers" and press
the controller.
5.Select one of the following menu items and
press the controller:
>"Roadside Assistance"
>"Customer Relations"
>"Service Request"
6.Select "Call" and press the controller.
Contact will be established.
Dialing phone numbers via touch tones
Touch-tone dialing is required for access to
network services or for controlling devices, e.g.
for remote querying on an answering machine.
This function is available whenever there is a
connection.1.Establish connection.
2.Move the controller backwards until the
bottom field is selected.
3.Select the desired touch-tone character
and press the controller.
Each selection is transmitted immediately
and is confirmed by a tone, depending on
the type of mobile phone you are using.
Switching between mobile
phone and hands-free system
From mobile phone to hands-free
system*
You can continue ongoing calls outside of the
vehicle's Bluetooth range via the hands-free
system as long as the engine is running or the
ignition is switched on. Depending on your
mobile phone, the system automatically
switches to hands-free mode.
With mobile phones that do not automatically
switch to hands-free mode:
>Depending on the type of mobile phone you
are using, it may be possible to continue the
conversation via the hands-free system.
Refer to the display on your mobile phone
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Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
and/or your mobile phone's operating
instructions.
>Press the button above the storage
compartment.
From hands-free system to mobile
phone
If you are making a call via the hands-free sys-
tem, it may be possible to continue the call via
the mobile phone, depending on your mobile
phone model. Refer to the display on your
mobile phone and/or your mobile phone's oper-
ating instructions.
Alternatively, you can deactivate the Bluetooth
link.
Depending on the type of mobile phone you are
using, it may occur that calls are switched from
the hands-free system to the mobile phone if
reception of the wireless network is poor.
Operation by voice
commands*
The concept
You can operate your mobile phone without
having to take a hand off the steering wheel.
During your entries, you will be guided in many
cases by announcements or questions.
The same prerequisites apply as for operation
via iDrive, refer to page183.
Symbols in the Owner's Manual
Saying commands
Activating the system
1.Briefly press the button on the steering
wheel.
A sound signal indicates that you can say
commands.
2.Say the command.
Ending/canceling operation by voice
commands
Press the button on the steering wheel
or
In dialogs where text is spoken, e.g. a name
rather than a command, canceling is only possi-
ble using the button on the steering wheel.
Having the possible commands read
aloud
The system recognizes specific commands
t h a t m u s t b e p r o n o u n c e d e x a c t l y w o r d f o r w o r d .
You can have the possible commands for any
function read aloud to you:
Using alternative commands
Often there is more than a single command to
run a function, e.g.:
Digits from zero to nine are recognized.
You can say each digit individually or group
them into a sequence to accelerate the input.
{...}Say the specified commands word for
word.
{{...}} Indicates responses of the system.
{Cancel}.
{Help}
{Dial name} or {Name}.
BMW Assist
194 You can also access the BMW Assist Concierge
service via the Internet.
Characteristics of the offered services
The following characteristics apply to the ser-
vices:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transmitted can be vehicle data,
for example, your current position or the
Condition Based Service CBS data.
Using services
Contacting the BMW Assist Response
Center
You can contact the BMW Assist Response
Center via the SOS button.
1.Briefly press the cover flap to open.
The arrangement of the switches and indi-
cator lamps varies slightly among vehicle
equipment versions.
2.Press the button for at least 2 seconds.
The BMW Assist Response Center will connect
you with BMW Roadside Assistance.
Roadside Assistance
iDrive, for operating principle refer to page16.1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Roadside Assistance" and press
the controller.
If the current location can be determined,
the current vehicle position is displayed.
5.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you with BMW Roadside Assistance.
BMW Assist
196 5.Select "Start service" and press the con-
troller.
The service-relevant data are transmitted. Your
BMW center will contact you to arrange a ser-
vice appointment.
Displaying and updating* BMW
TeleServices
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Enabled TeleServices" and press
the controller.The activated BMW TeleServices are dis-
played.
6.Select "Options" and press the controller.
7.Select "Update services" and press the
controller.
Contacting BMW Customer Relations
For all information related to your vehicle you
can call BMW Customer Relations.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Customer Relations".
5.Press the controller.
6.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you with BMW Customer Relations.