2008 BMW 525XI TOURING phone

209
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BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency request
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vice will be available. The BMW Assist system
can be reactivated by a BMW center after sign-
ing a new contract.
Requirements
You can use BMW Assist when the following
requirements are met:
>The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
>In order to activate and update BMW Assist,
a GPS signal must be available.
>You have subscribed to BMW Assist with
your BMW center or with the BMW Assist
Response Center. Activation must be com-
pleted.
>BMW Assist is activated, refer to page215.
Offered services
The following services are available via
BMW Assist:
>Emergency request, refer to page253:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist Response Center contacts you and takes
further steps to help you.
>Automatic collision notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center immediately after a serious acci-
dent. If possible, the BMW Assist Response
Center contacts you and takes further steps
to help you.
>Enhanced roadside assistance:
You can call Roadside Assistance
* of the
BMW Group should you require help in the
event of a breakdown. If possible, the vehi-
cle data and position data are transmitted
during this time.
>BMW Customer Relations:
For information related to your vehicle, call
BMW Customer Relations.
>BMW Assist My Info:
Using the BMW Assist Internet portal, you
can transmit addresses and text messages
into the vehicle and have them displayed.
>BMW TeleServices
*:
The data on the service status of your vehi-
cle or on required inspections are transmit-
ted to your BMW center either automati-
cally prior to the due date or when you
request a BMW service appointment.
>Remote door unlock:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
>Stolen vehicle recovery:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position.
In addition, you can be provided with other ser-
vices, e.g. the concierge service or information
on route planning, traffic conditions, and the
weather. With Critical Calling, you can make a
limited number of calls via the BMW Assist
Response Center, e.g. if you do not have your
mobile phone with you.
*

BMW Assist
212 The data relevant for service are transmitted.
Your BMW center will contact you to set up an
appointment for service.
Displaying and updating
BMW TeleServices services*
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Enabled TeleServices" and press
the controller.
The activated BMW Assist services are dis-
played.
6."Options" is selected: press the controller.7.Select "Update services" and press the
controller.
Contacting BMW Customer Relations
For information on all aspects of your vehicle,
you can contact BMW Customer Relations.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Customer Relations".
5.Press the controller.
6.Select "Start service" and press the con-
troller.
You will be connected to BMW Customer Rela-
tions by the BMW Assist Response Center.
Concierge service*
When you call the concierge service of BMW
Assist, you can, for example, obtain information
on current events, filling stations or hotels and
have their phone numbers and addresses
transmitted. Many hotels can be booked

213
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directly through the BMW Assist concierge ser-
vice.
The concierge service must be enabled sepa-
rately by the BMW Assist Response Center.
Calling up information
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Concierge" and press the control-
ler.
5.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you with a BMW Assist concierge.
Displaying transmitted data
Select the received message if necessary and
press the controller.
Dialing a phone number or transferring
an address for destination guidance
1.Select "Options" and press the controller.
2.Select a menu item:
>With "Call" you can establish a telephone
connection. A prerequisite for this is that
your Bluetooth mobile phone has been
paired with the vehicle.
>Press "Select as destination" to transfer the
address to the navigation system for desti-
nation guidance.
BMW Assist My Info*
Using the BMW Assist Internet portal, you can
transmit addresses and phone numbers into
the vehicle using text messages.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary.
Select "BMW Assist" and press the control-
ler.

BMW Assist
214 4.Select "My Info" and press the controller.
The transmitted messages are automatically
displayed.
You can receive and display up to a maximum of
ten messages. Additional messages can only
be received once old messages have been
deleted.
In order to display an existing message:
Select message and press the controller.
If you have received a message with a phone
number, then you can send it to your mobile
phone provided that your phone has been
paired with the vehicle.
If you have received a message with an address,
then you can send it to your navigation sys-
tem
*.
1.Select message and press the controller.
2.Select "Options" and press the controller.
3.Select the desired menu item:
>To dial a received phone number, select
"Call" and press the controller.
>If your vehicle has a navigation system:
To adopt a received destination address
into the navigation system, select
"Select as destination" and press the
controller.
>To delete a received message, select
"Delete" and press the controller.
Updating BMW Assist
Displaying and updating services
You will be notified of any changes in the ser-
vices offered by BMW Assist. In this case you
should update the service functions.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Enabled Assist services" is
selected and press the controller.
The currently available BMW Assist ser-
vices are displayed.

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239Reference
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Care
Car-care products
Regular cleaning and care make a significant
contribution to retaining your BMW's value.
For the cleaning and care of your vehicle, BMW
recommends using only products that BMW
has approved for this purpose.
Your BMW Service will be glad to advise you
about products and services for the cleaning
and care of your BMW.
Original BMW Care Products are materi-
als tested, laboratory tested, and tested in
actual use. They offer optimum care and pro-
tection for your vehicle.<
Do not use cleaners that contain alcohol
or solvents; they can damage your vehi-
cle.<
Cleaning agents can contain substances
that are dangerous or pose health risks.
You should therefore heed the warnings and
hazard indications on the packaging. Open the
doors or windows on your vehicle whenever
cleaning the interior. Make sure there is suffi-
cient ventilation in enclosed spaces. Use only
products that are formulated for vehicle clean-
ing.<
Care exterior
Washing your vehicle
In the winter months, it is especially
important to ensure that the vehicle is
washed on a regular basis. Otherwise, signifi-
cant soiling and road salt can cause damage to
the vehicle.<
Failure to do so may lead to a reduction in
braking efficiency and also to corrosion of
the brake rotors.<
Car washes
Give preference to cloth car washes.
Before driving into the car wash, make sure that
it is suitable for your BMW. Pay attention to the
following points:
>Dimensions of your vehicle, refer to
page261.
>If necessary, fold in the outside rearview
mirrors, refer to page53.
>Maximum permissible tire width.
Preparations for driving into the car wash:
>Deactivate rain sensor to prevent unwanted
wiper activation.
>Deactivate rear window wiper
* and protect
it from damage. Take appropriate protec-
tive measures; inquiring with the car wash
operator as needed.
>Remove additional add-on parts, e.g. spoil-
ers or phone antennas, if they could be
damaged.
Automatic transmission
Before driving into the car wash, make sure the
vehicle is able to roll by making sure to:
1.Insert the remote control into the ignition
lock, even with comfort access.
2.Shift into transmission position N.
3.Release the parking brake.
4.Switch off the engine.
5.Leave the remote control in the ignition lock
so that the vehicle can roll.
Steam cleaners/high-pressure
cleaning jets
When using steam cleaners or high-pres-
sure cleaning jets, make sure to maintain
a sufficient distance and stay below a maximum
temperature of 1407/60°C.
Insufficient distance or excessive pressure or
temperature can damage parts of the vehicle or
can result in water penetration. Follow the oper-

Mobility
253Reference
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Giving and receiving assistance
Emergency request
Conditions for an emergency request:
>Full preparation package mobile phone.
With this equipment, an emergency request
is still possible when no mobile phone is
paired with the vehicle.
>BMW Assist is activated.
Activating BMW Assist, refer to page215.
>Radio readiness is activated.
>The BMW Assist system is logged on to a
mobile phone network.
>The emergency request system is opera-
ble.
Once your BMW Assist subscription expires,
the BMW Assist system can be deactivated by
a BMW center without you having to visit a
workshop. Once the BMW Assist system has
been deactivated, emergency requests are not
possible. The BMW Assist system can be reac-
tivated by a BMW center after signing a new
contract.
Initiating an emergency request
1.Briefly press protective cover to open.
Depending on the vehicle's equipment, the
arrangement of the switches and indicator
lamps may differ somewhat.
2.Press the SOS button for at least 2 sec-
onds.The LED in the button lights up. As soon as the
voice connection to the BMW Assist Response
Center has been established, the LED flashes.
Even if you are unable to answer, the BMW
Assist Response Center can take further steps
to help you under certain conditions.
If conditions allow, remain in the vehicle until
the connection has been established. You will
then be able to provide a detailed description of
the situation.
If the current position of your vehicle can be
determined, it will be transmitted to the BMW
Assist Response Center.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. The BMW
Assist Response Center may still be able to
hear you, though.
Under certain conditions, an emergency
request is automatically initiated immediately
after a severe accident. Pressing the button
does not interfere with this.
For technical reasons, the emergency request
cannot be guaranteed under unfavorable condi-
tions.
You can also use other services of
BMW Assist with this button, refer to
page209.<
Warning triangle*
The warning triangle is located in the luggage
compartment lid/tailgate.

Giving and receiving assistance
254
Sedan
Loosen the wing nut to open.
Sports Wagon
Release the two quick-release fasteners and
fold down the trim piece.
First-aid kit*
Some of the articles contained in the first-aid kit
have a limited service life. Therefore, check the
expiration dates of the contents regularly and
replace the contents concerned in good time if
necessary.
Sedan
The first-aid kit is located in the luggage com-
partment lid.Loosen the wing nut to open.
Sports Wagon
The first-aid kit is located in the right side panel
of the cargo bay. Before opening the side panel,
pull the retaining strap
* toward the rear by its
rear end and unhook it.
Roadside Assistance*
The Roadside Assistance of the BMW Group
offers you assistance in the event of a break-
down around the clock, including on weekends
and public holidays.
The phone numbers of the Roadside Assis-
tance in your home country can be found in the
Contact brochure.
With BMW Assist you can contact the Roadside
Assistance of the BMW Group for assistance in
the event of a breakdown directly via iDrive,
refer to page210.
Jump starting
When your battery is discharged, you can use
two jumper cables to start your BMW with
power from the battery in a second vehicle. You
can also use the same method to help start
another vehicle. Use only jumper cables with
fully-insulated clamp handles.
To avoid the risk of potentially fatal injury,
always avoid all contact with electrical
components while the engine is running. Care-
fully adhere to the following sequence, both to
prevent damage to one or both vehicles, and to
guard against possible personal injuries.<

Reference 265
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Short commands of voice command
system
With short commands you can run certain func-
tions directly, regardless of which menu item is
selected. Here are the important short com-
mands for the voice command system.
Assistance window
Communication
*
FunctionCommand
To open the assistance window20{Assistance window}
To select the display in the assistance window20{Assistance window map facing north},
{Assistance window map direction of travel},
{Assistance window arrow display},
{Assistance window perspective},
{Assistance window current position},
{Assistance window trip computer} or
{Assistance window onboard info}
To change scale in assistance window142{Assistance window scale ... feet} or
{Assistance window scale ... miles}
FunctionCommand
To open phone195{Phone}
To dial phone number201{Dial number}
To display phone book202{A to Z}
To select from the phone book202{Call ...} or
{Dial name}
To display "Top 8"203{Top 8}
To redial202{Redial}
To display "Received calls"203{Received calls}
To display "Missed calls"203{Missed calls}
To display "Bluetooth"198{Bluetooth}
To open BMW Service, Services209{BMW service}