Telephoning
200
Adjusting volume
Turn the knob during a call to select the desired
volume.
This volume for the hands-free system is main-
tained, even if the other audio sources are set to
minimum volume.
You can also adjust the volume with buttons on
the steering wheel, refer to page11.
The setting is stored for the remote control cur-
rently in use.
Operation via iDrive
You can operate the following functions via
iDrive:
>Accepting/refusing a call
>Dialing phone numbers
>Dialing phone numbers from the phone
book
>Dialing stored phone numbers, e.g. from the
list of accepted calls.
>Ending a call
When the ignition and radio readiness are
switched off, e.g. after removing the remote
control from the ignition lock, you can continue
an ongoing call via the hands-free system for no
more than 25 minutes.
Speech quality
If the person you are talking to cannot under-
stand you well, this may be due to excessively
loud background noises. The full mobile phone
preparation package can compensate for these
noises to a certain degree. To optimize the speech quality during a call, we
recommend that you:
>Reduce background noises, e.g. by closing
the windows, reducing the air volume of the
automatic climate control or pointing the
opened front vent outlets downward
>Reduce volume of hands-free system
Requirements
>The logon data of the mobile phone are
stored in the vehicle and the mobile phone
is ready to operate.
>The engine is running or the ignition is
switched on.
>The mobile phone is detected by the vehi-
cle.
Opening Communication
You operate many of the functions described in
the following via the "Communication" menu.
iDrive, for operating principle refer to page16.
1.Press the button to open the start
menu.
2.Move the controller forward to open "Com-
munication".
Receiving calls
If you have the phone number of the caller
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry
is displayed.
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Accepting a call
Press the button on the steering wheel.
Alternative:
"Accept" is selected.
Press the controller.
Rejecting a call
Select "Reject" and press the controller.
The caller is diverted to your mailbox if it has
been activated.
Calling
Dialing phone numbers
1.Select "Phone" and press the controller.
2.Select "Dial" and press the controller.
3.Enter the desired phone number by dialing
the individual digits and pressing the con-
troller.
Always enter the complete phone number
consisting of national dialing code, area
code, and phone number.
The letters correspond to the digits on the
keypad of the mobile phone.To delete the last digit:
Move the controller toward the right to
select the arrow and press the control-
ler.
4.Select "Dial number" and press the control-
ler.
Alternative:
Press the button on the steering wheel.
For your phone number to be displayed to the
person you are calling, the display of phone
numbers must be enabled by your service pro-
vider.
About programmable memory buttons
You can store and request phone numbers
using the programmable memory buttons, refer
to page21.
Ending a call
Press the button on the steering wheel.
Alternative:
1.Select the phone number and press the
controller.
Telephoning
202 2."End call" is selected:
Press the controller.
Dialing a phone number from phone
book or a phone number stored in a list
Phone numbers you have called, incoming calls
and the entries of the phone book are stored in
lists when the mobile phone is connected to the
vehicle via Bluetooth. If the caller is entered in
the phone book, the name of the entry is dis-
played instead of the phone number.
You can select the desired subscriber from the
list and establish the connection.
Five lists are available:
>"A - Z"
The entries of the mobile-phone phone
book, consisting of the name and phone
number, are sorted alphabetically.
>"Top 8"
The eight numbers called most frequently
from the phone book "A - Z" are automati-
cally stored in the Top 8 list.
>"Redial"
The last eight phone numbers you have
dialed are automatically stored. The last
number dialed is at the top of the list.
>"Missed calls"
The phone numbers of the last eight calls
which were not accepted are stored. This
requires the telephone number of the caller
to have been sent.
>"Received calls"
The phone numbers of the last eight
accepted calls are stored. This requires the
telephone number of the caller to have been
sent.
Dialing a phone number from phone
book
The list "A - Z" is available for your phone book
entries. The phone book entries appear on the
Control Display.
1.Select "Phone" and press the controller.
2.Select "A - Z" and press the controller.
3.To limit the number of displayed entries,
select the first letter of the desired entry and
press the controller.
4.Select the desired entry and press the con-
troller.
5.Select "Call" and press the controller.
The system dials the number.
If different phone numbers are stored in the
mobile phone under one name, e. g. office and
home, the name is shown once for each phone
number.
You can change a phone number stored in the
phone book, e.g. to call a specific extension:
1.Select "Phone" and press the controller.
2.Select "A - Z" and press the controller.
3.Select the desired entry and press the con-
troller.
4.Select "Add digits" and press the controller.
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5.Change the phone number.
6.Select "Dial number" and press the control-
ler.
Dialing a phone number stored in a list
To select an entry and establish a connection:
1.Select "Phone" and press the controller.
2.Select list and press the controller:
>"Top 8"
>"Redial"
>"Missed calls"
>"Received calls"
3.Select the desired entry and press the con-
troller.
4.Select "Call" and press the controller.
The system dials the number.
Deleting individual entries
1.Select the desired entry from the list and
press the controller.
2.Select "Delete" and press the controller.
The entry is deleted.
Deleting entire list
1.Select an entry from the list and press the
controller.
2.Select "Delete all numbers" and press the
controller.
3.Select "Yes" and press the controller.
The list is deleted.
BMW Contact*
If you are not enabled for BMW Assist, you can
have several service phone numbers displayed:
>BMW Roadside Assistance
* when you
require breakdown assistance
>BMW center, e.g. when you want to make
an appointment for service
>BMW Customer Relations
* for information
on all aspects of your vehicle
If BMW Assist is enabled, refer to page209.
Telephoning
204 You can dial the displayed service phone num-
bers if your mobile phone is paired in the vehi-
cle:
iDrive, for operating principle refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Select "BMW Contact" and press the con-
troller.
4.Select "BMW Contact Numbers" and press
the controller.
5.Select one of the following menu items and
press the controller:
>"Roadside Assistance"
>"Customer Relations"
>"Service Request"
6.Select "Call" and press the controller.
Contact is established.
Transmitting phone number via tone
dialing method
The tone dialing method is required for access
to network services or for controlling devices,
e.g. remote checking of an answering machine.
This function is available when a connection
has been established.
1.Establish connection.
2.With a single drive:
Press the controller.
Select "Keypad" and press the controller.
With two drives:
Move the controller backwards until the
bottom field is selected.
3.Select the desired character
and press the
controller.
Each character is sent immediately and
confirmed by a tone depending on the
mobile phone model.
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Changing between mobile
phone and hands-free system
From mobile phone to hands-free
system*
You can continue calls begun outside the Blue-
tooth range of the vehicle via the hands-free
system when the motor is running or the igni-
tion is switched on. Depending on your mobile
phone, the system automatically changes over
to the hands-free mode.
For mobile phones that do not automatically
change over to the hands-free mode:
>Depending on the mobile phone model
used, the conversation can be continued via
the hands-free system if necessary. Act
according to what is shown on the mobile
phone display, refer to the operating
instructions of your mobile phone.
>Press the button above the storage
compartment. Changing over may take sev-
eral seconds.
From hands-free system to mobile
phone
When you telephone via the hands-free system,
you can also continue the call via the mobile
phone if necessary, depending on the mobile
phone model. Act according to what is shown
on the mobile phone display, refer to the oper-
ating instructions of your mobile phone.
As an alternative, you can deactivate the Blue-
tooth link.
Depending on your mobile phone model, poor
reception of the wireless communications net-
work can result in the system changing from the
hands-free system to the mobile phone.
Operation by voice*
The concept
You can operate your mobile phone without
having to remove your hands from the steering
wheel. When making your entries, you will be
supported by announcements or questions in
many cases.
The same prerequisites as for operation via
iDrive apply, refer to page200.
Voice commands
Activating system
1.Briefly press the button on the steering
wheel.
An acoustic signal indicates that you can
say commands.
2.Say the command.
Ending/canceling operation by voice
Press the button on the steering wheel
or
In dialogs where text is spoken, not a command,
e.g. a name, canceling is only possible using the
button on the steering wheel.
Having possible commands read aloud
The system understands default commands
that must be spoken word for word.
You can have the possible commands spoken
by the system at any point:
Using alternative commands
There are often a number of commands to run a
function, e.g.:
The system recognizes digits from zero to nine.
You can say each digit individually or group
them into a sequence to accelerate the input.
{Cancel}.
{Help}.
{Dial name} or {Name}.
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BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency request
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vice will be available. The BMW Assist system
can be reactivated by a BMW center after sign-
ing a new contract.
Requirements
You can use BMW Assist when the following
requirements are met:
>The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
>In order to activate and update BMW Assist,
a GPS signal must be available.
>You have subscribed to BMW Assist with
your BMW center or with the BMW Assist
Response Center. Activation must be com-
pleted.
>BMW Assist is activated, refer to page215.
Offered services
The following services are available via
BMW Assist:
>Emergency request, refer to page253:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist Response Center contacts you and takes
further steps to help you.
>Automatic collision notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center immediately after a serious acci-
dent. If possible, the BMW Assist Response
Center contacts you and takes further steps
to help you.
>Enhanced roadside assistance:
You can call Roadside Assistance
* of the
BMW Group should you require help in the
event of a breakdown. If possible, the vehi-
cle data and position data are transmitted
during this time.
>BMW Customer Relations:
For information related to your vehicle, call
BMW Customer Relations.
>BMW Assist My Info:
Using the BMW Assist Internet portal, you
can transmit addresses and text messages
into the vehicle and have them displayed.
>BMW TeleServices
*:
The data on the service status of your vehi-
cle or on required inspections are transmit-
ted to your BMW center either automati-
cally prior to the due date or when you
request a BMW service appointment.
>Remote door unlock:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
>Stolen vehicle recovery:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position.
In addition, you can be provided with other ser-
vices, e.g. the concierge service or information
on route planning, traffic conditions, and the
weather. With Critical Calling, you can make a
limited number of calls via the BMW Assist
Response Center, e.g. if you do not have your
mobile phone with you.
*
BMW Assist
210 Press the SOS button to contact the BMW
Assist Response Center, see below.
You also have access to the BMW Assist con-
cierge service via the Internet.
Characteristics of the offered services
The following characteristics apply to the ser-
vices:
>The offered services are country-specific.
>Voice contact is established or data are
transmitted, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transmitted can, for example, be
the vehicle data, your current position or the
CBS Condition Based Service data.
Using services
Contacting BMW Assist Response
Center
You can contact the BMW Assist Response
Center via the SOS button.
1.Briefly press protective cover to open.
Depending on the vehicle's equipment, the
arrangement of the switches and indicator
lamps may differ somewhat.
2.Press the button for at least 2 seconds.
The BMW Assist Response Center is con-
tacted.
Roadside assistance
iDrive, for operating principle refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Roadside Assistance" and press
the controller.
If the location can be determined, the cur-
rent vehicle position is displayed.
5.Select "Start service" and press the con-
troller.