Table of Contents
Page
The BMW Maintenance Program - 2008 528i, 528xi, 535i, 535xi, 535xi Sports Wagon, 550i .......................................... 1
Coverage ......................................................1
Maintenance Intervals ..............................................1
Exclusions from coverage ...........................................1
Maintenance Upgrade Option .........................................1
Maintenance Program . . ............................................ 2
Condition Based Service (CBS) ....................................... 2
Service Interval Display . . .......................................... 3
Info Display screen contents .........................................3
Control Display screen contents .......................................3
Symbols .......................................................3
Quality Certification I ...............................................5
Special Note ....................................................5
Maintenance summary ............................................. 5
Standard operations ...............................................5
Engine oil ......................................................5
Frontbrake .....................................................5
Rearbrake......................................................5
Vehicle Check ...................................................6
Brake fluid ......................................................6
Spark plugs .....................................................6
Automatic Transmission ............................................6
Evidence of maintenance work ....................................... 7
Emission Control Maintenance Schedule . .............................. 15
BatteryCare .................................................... 15
Corrosion Protection ............................................. 15
Restoring corrosion protection .......................................15
Underbody maintenance ...........................................16
Body Inspection ................................................. 17
Customer Assistance Information .................................... 23
Customer Assistance - Notification ................................... 23
BBB Auto Line .................................................. 24
California Residents ..............................................24
Special Programs ................................................ 26
BMW Import Processing Centers ..................................... 26
BMW Roadside Assistance ......................................... 26
Owners Eligibility ................................................27
Getting Started .................................................27
Calling For Assistance .............................................27
The BMW Maintenance Program -
2008 528i, 528xi, 535i, 535xi,
535xi Sports Wagon, 550i
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
2008 5 Series vehicles purchased from any
Authorized BMW center in the United States or
Puerto Rico are covered by the BMW Mainte-
nance Program for 48 months or 50,000 miles,
whichever occurs first. Coverage begins on the
date of first retail sale or the date the vehicle is
first placed in service as a demonstrator or com-
pany vehicle, whichever is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled maintenance services on your vehicle at no
expense to you. The maintenance schedule
intervals are based on average driving condi-
tions and operation. Should you request more
frequent maintenance service, the cost of
these services will not be covered by the
Maintenance Program.
Coverage
The BMW Maintenance Program covers all fac-
tory recommended maintenance, as determined
by the Condition Based Service (CBS) system.
Additional items that need replacement due to
normal wear and tear, and that are not covered
by the original New Vehicle Limited Warranty -
such as brake pads, brake rotors, and wiper
blades inserts - are included, provided wear and
tear exceeds BMW wear limits. Any adjustments
required due to normal operating conditions are
also included. See page s5-6ofthis booklet
for additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Interval Display.
This BMW Service and Warranty Information
Booklet should be presented to your BMW cen-
ter when maintenance is required. Your BMW
center will stamp this booklet documenting the
services or maintenance performed.
Exclusions from coverage
– Items reimbursable under your New Vehicle
Limited Warranty.
– Gasoline.
– Windshield washer additive (except when in conjunction with scheduled maintenance).
– Tires, wheel alignment, tire balance and rotation.
– Wear and tear of soft trim items, such as: seats, carpets, moldings, headliner, door pan-
els and all chrome trim.
– Damage detected when performing the rust perforation inspection.
– Damage which results from negligence, improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage, road
salt corrosion, alteration, installation of non-
BMW accessories, or use of improper, poor
quality or contaminated fuel.
– Altered or unreadable Vehicle Identification Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined.
– Maintenance or repair after the vehicle is deemed a total loss.
– Maintenance or repairs performed by other than an Authorized BMW center within the
United States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the recom- mended maintenance intervals as indicated by
the Service Interval Display.
Maintenance Upgrade Option
Please contact your authorized BMW center for
information and availability on the optional Main-
tenance Program Upgrade for coverage up to
6 years and 100,000 miles.
1
Maintenance Program
The BMW Maintenance Program has been
devised with the following objectives: to maxi-
mize vehicle safety, reliability, and resale value
by minimizing breakdowns resulting from wear,
and minimizing cost and inconvenience by com-
puting maintenance intervals based upon the
specific manner in which each individual vehicle
is driven.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of
the significant factors. A vehicle driven for
50,000 miles of short trips in the city with
numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine
speeds during acceleration requires more fre-
quent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating tempera-
ture.
The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such
as high or low engine speeds, short or long trip
driving, and condition of the engine oil and
brake pads.
Condition Based Service (CBS)
CBS is a further development of the Service
Interval Indicator System. Sensors and sophisti-
cated algorithms take even more detailed
account of the various conditions of vehicle use.
The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:
Engine oil
Brakes - front and rear separately
Brake fluid
Vehicle check
Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can also
be read from the vehicle key by your BMW Ser-
vice Advisor and used to propose the optimum
scope of maintenance.
Have maintenance and repair work performed
by your BMW center. Make sure that the mainte-
nance work is stamped in this Service and War-
ranty Information Statement. These entries are
the evidence of regular maintenance of your
vehicle and a requirement for warranty claims.
Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all
items requiring time-based maintenance, such
as brake fluid and possibly also the engine oil
and microfilter, brought up to date by your BMW
center. Also see the section on battery care on
page 15 of this statement.
2
Service Interval Display
Info Display screen contents
The distance remaining until your next service
briefly appears when you switch on the ignition.
The Info Display immediately switches to
its compute mode when you press one of
the two buttons in the turn signal indicator lever.
Control Display screen contents
The current Status of Service items determined
by the CBS are shown in the Control Display.
You can also view additional information on the
service and maintenance requirements.
1. Open the start menu.
2. Press the controller to select the i-menu.
3. Select “Info sources” and press the
controller.
4. Select “Service” and press the controller.
5. Change to the upper field if necessary. Turn the controller until “Service requirements” is
selected and press the controller. 6. Select “Status” and press the controller.
Symbols
No service is currently required.
The service deadline has already passed.
The deadline for service or a state inspec-
tion is approaching. Please contact your
BMW center for an appointment.
You can request more detailed information on
every entry.
Turn the controller to scroll through the list, then
confirm the selected entry.
Confirm to exit the list.
The vehicles current service status is automati-
cally saved in the vehicles ignition key. The Ser-
vice Advisor at your BMW center has a device
called a key reader. When your Service Advisor
inserts your key into the key reader, all pertinent
vehicle and servicing data will be available, and
a customized maintenance checklist is printed
out based on the specific operations called for
by the Condition Based Service.
3
The performance of certain subsequent mainte-
nance elements, as required by the BMW New
Vehicle Limited Warranty, will be specified at
intervals computed by the BMW Service Interval
Indicator as follows:
– Oil Service: Engine oil should be changed with the engine at operating temperature.
Note: Change oil at least once a year.
All 2008 model year 5 Series are factory-filled
with BMW High Performance Synthetic oils. At
the time of the printing of this booklet, the fol-
lowing oils are strongly recommended and
approved by BMW:
• BMW High Performance 5W-30 Synthetic Oil
(BMW part number 07 51 0 017 866)
• Mobil 1 5W-30
• Mobil 1 5W-40
BMW is evaluating various synthetic oils for
inclusion in our list of recommended engine oils.
For the most current list of synthetic oils, please
contact your BMW center, or call BMW of North
America, LLC at 1 800 831-1117. You can also
obtain this information from our website,
www.bmwusa.com/.
BMW recommends that you check your engine
oil level whenever you add fuel to your vehicle. If
you need to add oil between oil changes and
are unable to obtain BMW High Performance
Synthetic Oil, Mobil 1 or another special oil on
the list, use a synthetic oil with an API rating of
SH or higher.
The following maintenance elements must be
performed at the mileage/time stated (time
intervals begin from the vehicles production
date):
– Brake Fluid Service: Change brake fluid every two years, or when specified by CBS. – Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and
must therefore be replaced as follows to maxi-
mize vehicle fuel economy and minimize
exhaust pollution: 120,000 miles.
– Spark Plug Service: Replace at the following intervals:
528i, 528xi, 550i: 100,000 miles
535i, 535xi, 535xi Sports Wagon:
45,000 miles
– The engine coolant has a lifetime rating and does not need to be changed.
For your convenience, you may also wish to
have your BMW center perform any necessary
operations to fulfill any state inspection require-
ments in your area concurrent with the mainte-
nance elements specified above during other
repairs.
Make sure that confirmation of maintenance
work is always entered in this Service and War-
ranty Information Booklet. You may need this for
any warranty claims that become necessary, and
later on as evidence that your car has been
given the correct and regular maintenance that
justifies its resale or trade-in value.
BMW has applied the most modern technologi-
cal advances not only to the design and produc-
tion of your vehicle, but also to computing of the
optimum maintenance interval for your type of
operations and driving style. Your BMW center
has made a substantial investment in unique
BMW special service tools to enable his BMW
factory trained service technicians to perform
quality repairs on your BMW in minimal time.
Your service technician looks forward to serving
your every service need and to help maximize
your satisfaction with your BMW, its longevity,
and resale value.
4
Quality Certification I
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the
Owner at time of delivery. A copy of the form is
on file at the selling BMW center.
Special Note
The maintenance requirements for your vehicle
are determined dynamically by the Condition
Based Service (CBS) system . The maintenance
items stated herein reflect the latest information
available at the time of the printing of this state-
ment, and are subject to change. The most cur-
rent maintenance recommendations are
available from your authorized BMW center.
Maintenance summary
The Condition Based Service (CBS) system will
determine the requirement for performance of
the maintenance services described on this and
the following page. These services may be
required either individually or in conjunction with
other maintenance services.
Standard operations
Maintenance work
• Brief diagnostic test
• Verify Check Control messages
• Check indicator and warning lights
• Reset CBS display
Engine oil
Maintenance work
•Change the engine oil and oil filter. We recom-
mend BMW High Performance 5W-30 Syn-
thetic Oil P/N 07 51 0 017 866.
• Replace ventilation microfilter
• After every 3rd engine oil change: Intake air
cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).
• Parking brake: check function
Front brake
Maintenance work
•Replace brake pads, clean brake pad contact
points in calipers.
• Brake discs: Check surface and thickness, if
necessary replace at extra charge*
Rear brake
Maintenance work
• Replace brake pads, clean brake pad contact
points in calipers.
• Brake discs: Check surface and thickness, if
necessary replace at extra charge*
• Parking brake: Check condition, brake lining
thickness and function, if necessary replace at
extra charge*.
*Unless covered by Maintenance Program
5
Limited Warranty — Rust
Perforation 2008 Models
BMW NA warrants this original vehicle against
defects in materials or workmanship which will
result in rust perforation of the vehicle body for a
period of 12 years unlimted mileage, commenc-
ing on the date of first retail sale, or the date the
vehicle is first placed in service as a demonstra-
tor or company vehicle, whichever is earlier.
To obtain service under this warranty, the vehi-
cle must be brought, upon discovery of any rust
perforation, to the workshop of any authorized
BMW center. This BMW center will, without
charge for parts or labor, either repair or replace
the defective part(s). The decision to repair or
replace said part(s) is solely the prerogative of
BMW of North America. Parts for which replace-
ments are made become the property of BMW
of North America.
REQUIRED MAINTENANCE:
In order to keep this warranty in effect, the vehi-
cle must be inspected at least every two years.
Any areas requiring preventative maintenance
must be repaired.
The Inspection/Maintenance consists of:
a. Washing the chassis before inspection, if necessary, due to dirt accumulation.
b. Repairing any damages to undercoating or paint due to stone chips, gravel erosion,
scratches, or other external influences.
BMW of North America makes no other express
warranty on this product except the new car
warranty or the warranty as to the emission con-
trol system. THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY, IS LIM-
ITED TO THE DURATION OF THE EXPRESS
WARRANTIES HEREIN.
BMW OF NORTH AMERICA HEREBY
EXCLUDES INCIDENTAL AND CONSEQUEN-
TIAL DAMAGES, INCLUDING LOSS OF TIME,
INCONVENIENCE, OR LOSS OF USE OF THE
VEHICLE, FOR ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY, INCLUD- ING THE IMPLIED WARRANTY OF MER-
CHANTABILITY, APPLICABLE TO THIS
PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential dam-
ages, so the above limitations and exclusions
may not apply to you.
This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state. Any legal claim or action arising
from any express or implied warranty contained
herein must be brought within 12 months of the
date it arises.
This warranty does not apply to the
following:
a. Damage caused by negligence, improper
accident damage repairs, or improper use.
b. Damage attributable to failure to perform required inspections/maintenance at the
specified intervals or in accordance with the
BMW rust inspection/maintenance program
instructions. Proof must be provided by a
paid invoice or filling in the appropriate boxes
in the Service Section of this Statement.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the vehicle
has been declared a total loss or sold for sal-
vage purposes, or if the vehicle has been
used in any competitive event.
33
Federal Emissions System Defect
Warranty (Valid only in the U.S.A.
and Puerto Rico)
This warranty applies only to U.S. specification
vehicles distributed by BMW of North America
(BMW NA) or sold through the BMW NA Euro-
pean Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail purchaser,
and each subsequent purchaser, that the car (a)
was designed, built and equipped so as to con-
form, at the time of sale, with all regulations of
the U.S. Environmental Protection Agency appli-
cable at the time of manufacture and (b) is free
from defects in materials and workmanship
which would cause it to fail to conform with
applicable regulations for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emission control components (as listed
on page 37), for which the warranty period is
8 years or 80,000 miles, whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in ser-
vice as a demonstrator or company vehicle,
whichever is earlier.
Warranty claims must be made as soon as rea-
sonably possible after a defect is discovered. To
make a claim, the car must be brought to any
authorized BMW center during normal business
hours.
The BMW center will, without charge for parts
or labor (including diagnosis), either repair or
replace the defective part, if any. The decision
whether to repair or replace said parts is solely
the prerogative of BMW NA and must be
expected to correct the failure of the warranted
part. Parts for which replacements are made
become the property of BMW NA. In all cases, a
reasonable time must be allowed for warranty
repairs to be completed after the car is received
by the BMW center.
For assistance in determining which specific
parts or components of your vehicle are covered
under this warranty, please contact your BMW
center. It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed
in the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and
use can be found in the Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than certified BMW Service Parts. However, the
cost of such service or parts will not be covered
under this warranty, except in emergency situa-
tions. In an emergency situation, where an
authorized BMW center or a warranty replace-
ment part is not reasonably available (within
30 days), repairs may be performed at any avail-
able service establishment using any equivalent
part. BMW NA will reimburse the owner for such
emergency repairs (including labor, parts and
diagnosis not to exceed BMW NA rates for labor,
parts, and diagnosis in said area) that are cov-
ered under this warranty. Replaced parts and
paid invoices must be presented at a BMW cen-
ter as a condition of reimbursement for emer-
gency repairs not performed by a BMW center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized Remanu-
factured Parts are used for maintenance, repair
or replacement of components affecting emis-
sion control, the owner should obtain assurances
that such parts are warranted by their manufac-
turer to be equivalent to genuine BMW parts in
performance and durability. BMW NA assumes
no liability under this warranty with respect to
parts other than genuine BMW parts.
However, the use of non-BMW replacement
parts or non-EPA certified parts does not invali-
date the warranty on other components, unless
non-BMW parts or non-EPA certified parts
cause damage to warranted parts.
34