Telephoning
192 >Selecting stored phone numbers, e.g. from
the list of accepted calls
>Ending a call
When the ignition and radio readiness are
switched off, e.g. after taking the remote control
out of the ignition switch, you can continue an
ongoing call via the hands-free system for no
more than 25 minutes.
Voice quality
If the person you are talking to is having difficul-
ties understanding you, this may be due to
excessive background noise. The full mobile
phone preparation package can compensate
for these noises to a certain extent. To optimize
voice quality during a call, we recommend that
you:
>Reduce background noise, e.g. by closing
the windows, reducing air flow from the
automatic climate control or by pointing the
open front air vents downward
>Reduce the volume of the hands-free sys-
tem
Requirements
>The mobile phone's pairing data are stored
by the vehicle and the mobile phone is oper-
ational.
>The engine is running or the ignition is
switched on.
>The mobile phone is recognized by the
vehicle.
Calling up communication
Many of the functions described below are con-
trolled using the "Communication" menu.
iDrive, for operating principle refer to page16.1.Press the button to call up the start
menu.
2.Move the controller forwards to call up
"Communication".
Receiving calls
If you have the phone number of the caller
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry
is displayed.
Accepting a call
press the button on the steering wheel.
Alternatively:
"Accept" is selected.
Press the controller.
Rejecting a call
Select "Reject" and press the controller.
The caller is diverted to your mailbox if it has
been activated.
197
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
and/or your mobile phone's operating
instructions.
>Press the button above the storage
compartment. The changeover can take
several seconds.
From hands-free system to mobile
phone
If you are making a call via the hands-free sys-
tem, it may be possible to continue the call via
the mobile phone, depending on your mobile
phone model. Refer to the display on your
mobile phone and/or your mobile phone's oper-
ating instructions.
Alternatively, you can deactivate the Bluetooth
link.
Depending on the type of mobile phone you are
using, it may occur that calls are switched from
the hands-free system to the mobile phone if
reception of the wireless network is poor.
Operation by voice
commands*
The concept
You can operate your mobile phone without
having to take a hand off the steering wheel.
During your entries, you will be guided in many
cases by announcements or questions.
The same prerequisites apply as for operation
via iDrive, refer to page191.
Symbols in the Owner's Manual
Saying commands
Activating the system
1.Briefly press the button on the steering
wheel.
A sound signal indicates that you can say
commands.
2.Say the command.
Ending/canceling operation by voice
commands
Press the button on the steering wheel
or
In dialogs where text is spoken, e.g. a name
rather than a command, canceling is only possi-
ble using the button on the steering wheel.
Having the possible commands read
aloud
The system recognizes specific commands
t h a t m u s t b e p r o n o u n c e d e x a c t l y w o r d f o r w o r d .
You can have the possible commands for any
function read aloud to you:
Using alternative commands
Often there is more than a single command to
run a function, e.g.:
Digits from zero to nine are recognized.
You can say each digit individually or group
them into a sequence to accelerate the input.
{...}Say the specified commands word for
word.
{{...}} Indicates responses of the system.
{Cancel}.
{Help}
{Dial name} or {Name}.
Telephoning
198
Example: dialing phone numbers
Start the dialog:
Press the button on the steering wheel.
Adjusting the volume of the
instructions
You can adjust the volume for the instructions
from the system:
Turn the button during an instruction.
This volume for the instructions is maintained,
even if the other audio sources are set to mini-
mum volume.
The setting is stored for the remote control cur-
rently in use.
Calling
Dialing phone numbers
The connection to the desired subscriber is
established.
Correcting phone numbers
After the last spoken sequence of digits has
been repeated by the system, you can delete
this sequence of digits.
The command {Correct number} can be
repeated as often as you like.
Deleting phone numbers
All digits entered up to this point are deleted.
Voice phone book
The phone book entries can be called up auto-
matically from your mobile phone's memory.
Selecting an entry
The connection to the phone number of the
selected entry is established.
Redialing
The {Redial} command calls up "Redial".
CommandVoice control response
{Dial number}{{Please say the number}}
e.g. {123 456 7890}Depending on your equipment version:
{{123 456 7890. Continue?}} or
{{123 456 7890. And next?}}
{Dial}{{Dialing number}}
1.{Dial number}.
2.Say the phone number.
For telephone calls abroad, say {Plus}
and then the country code.
3.{Dial}.
{Correct number}.
The digits are deleted.
{Delete}.
1.{Dial name}.
The dialog for selecting an entry is
opened.
2.Say the name when prompted.
3.Confirm the prompt with {Yes}.
199
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Notes
Important for voice commands
For voice commands, bear in mind the follow-
ing:
>Pronounce the commands smoothly and at
normal volume, avoiding excessive empha-
ses and pauses.
>Keep the doors, windows and glass roof
closed to prevent interference from outside
noise.
>Avoid ambient noise in the vehicle while
speaking.
Inserting/removing snap-in
adapter
1.Press area 1 around the button and take off
the cover
*.
2.Insert the snap-in adapter in the front and
press it downward until it engages.To remove the snap-in adapter:
Press area 1 around the button.
Inserting mobile phone
1.If applicable, remove the protective cap
from the mobile phone's antenna connector
so that the mobile phone can engage in the
snap-in adapter.
2.With its buttons facing upward, slide the
mobile phone up towards the electrical con-
tact points and press it downward until it
engages.
The mobile phone's battery is charged as soon
as the vehicle is in radio readiness or the steer-
ing is unlocked.
To conserve battery power, you should
avoid using the mobile phone when the
ignition is switched off.<
BMW Assist
202 You can also access BMW Assist Concierge
services via the Internet.
Characteristics of the offered services
The following characteristics apply to the ser-
vices:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transmitted can be vehicle data,
for example, your current position or the
Condition Based Service CBS data.
Using services
Contacting the BMW Assist Response
Center
You can contact the BMW Assist Response
Center via the SOS button.
1.Briefly press the cover flap to open.
The arrangement of the switches and indi-
cator lamps varies slightly among vehicle
equipment versions.
2.Press the button for at least 2 seconds.
The BMW Assist Response Center will connect
you with BMW Roadside Assistance.
Roadside Assistance
iDrive, for operating principle refer to page16.1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Roadside Assistance" and press
the controller.
If the current location can be determined,
the current vehicle position is displayed.
5.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you with BMW Roadside Assistance.
Giving and receiving assistance
236
Giving and receiving assistance
Emergency Request*
Conditions for an Emergency Request:
>Equipment version with full preparation
package mobile phone. This equipment
makes it possible to send an Emergency
Request even if no mobile phone is paired
with the vehicle.
>BMW Assist is activated. Activating
BMW Assist, refer to page206.
>Radio readiness is on.
>The BMW Assist system is logged on to a
mobile phone network.
>The Emergency Request system is opera-
ble.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Sending an Emergency Request
1.Briefly press the cover flap to open.
2.Press the SOS button for at least
2seconds.
The LED in the button lights up. As soon as the
voice connection to the BMW Assist Response
Center has been established, the LED flashes.
Once the BMW Assist Response Center has
received your Emergency Request, the BMW Assist Response Center contacts you
and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be able to initiate further
steps to assist you under certain conditions.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
If the current location of your vehicle can be
determined, it will be transmitted to the BMW
Assist Response Center.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Roadside Assistance
The BMW Roadside Assistance is there to
assist you around the clock in the event of a
breakdown, including on weekends and public
holidays.
The phone numbers of the Roadside Assis-
tance in your home country can be found in the
Contact brochure.
In vehicles equipped with BMW Assist, you can
establish contact with BMW Roadside Assis-
tance for breakdown assistance directly via
iDrive, refer to page202.
Reference
This chapter contains technical data, short
commands for the voice command system and
an index that will help you find information most
quickly.
Reference
Short commands for the voice command system
248
Short commands for the voice command
system
With short commands you can carry out certain
functions directly, regardless of which menu item is selected. Here are the important short
commands for the voice command system.
Assistance window
Communication
*
FunctionCommand
To open assistance window20{Assistance window}
To select display in the assistance window20{Assistance window map facing north},
{Assistance window map direction of travel},
{Assistance window arrow display},
{Assistance window perspective},
{Assistance window current position},
{Assistance window trip computer} or
{Assistance window onboard info}
To change the scale in the assistance
window149{Assistance window scale ... feet} or
{Assistance window scale ... miles}
FunctionCommand
To open phone193{Phone}
To dial phone number193{Dial number}
To display phone book193{A to Z}
To select from phone book193{Call ...} or
{Dial name}
To display "Top 8"193{Top 8}
Redialing193{Redial}
To display "Received calls"193{Received calls}
To display "Missed calls"193{Missed calls}
To display "Bluetooth"187{Bluetooth}
To open BMW Assist206{BMW Assist}
To open "BMW Service" services202{BMW Service}
To open "BMW Contact"195{BMW Contact}
To open "BMW Contact Numbers"195{BMW Contact numbers}
To open "Roadside Assistance"202{Roadside Assistance}