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BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an Emergency Request
*
has been sent.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the
BMW Assist system will be deactivated by the
BMW Assist Response Center without you hav-
ing to visit a BMW center. After the BMW Assist
system has been deactivated, no BMW Assist
service will be available. The BMW Assist sys-
tem can be reactivated by a BMW center after a
new contract has been signed.
Requirements
You can use BMW Assist when the following
requirements are met:
>The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>You have subscribed to BMW Assist with
your BMW center or with the BMW Assist
Response Center. Enabling must have
been completed.
>BMW Assist is activated, refer to page206.
Offered services
The following services are available via
BMW Assist:
>Emergency Request, refer to page236:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist Response Center contacts you and takes
further steps to help you.
>Automatic Collision Notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center after a serious accident. If possible,
the BMW Assist Response Center contacts
you and takes further steps to help you.
>Enhanced Roadside Assistance:
You can call BMW Roadside Assistance
*
should you require help in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.
>Customer Relations:
For all information related to your vehicle
you can be connected with BMW Customer
Relations.
>TeleService:
Data on your vehicle's service status or
required inspections are transmitted to your
BMW center either automatically before a
service due date or when you request a
BMW service appointment.
>Remote Door Unlock:
Contact the BMW Assist Response Center
if your remote control or key is not available
and you would like to have the vehicle
unlocked.
>Stolen Vehicle Recovery:
After you report your vehicle stolen with the
police, call the BMW Assist Response Cen-
ter to determine its position.
In addition, optional services can be provided to
you, such as the Concierge service or informa-
tion on directions, traffic or the weather. You
can use Critical Calling to activate a limited
number of calls via the BMW Assist Response
Center, e.g. when you do not have your mobile
phone with you.
Press the SOS button in order to contact the
BMW Assist Response Center, see below.
*
BMW Assist
202 You can also access BMW Assist Concierge
services via the Internet.
Characteristics of the offered services
The following characteristics apply to the ser-
vices:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transmitted can be vehicle data,
for example, your current position or the
Condition Based Service CBS data.
Using services
Contacting the BMW Assist Response
Center
You can contact the BMW Assist Response
Center via the SOS button.
1.Briefly press the cover flap to open.
The arrangement of the switches and indi-
cator lamps varies slightly among vehicle
equipment versions.
2.Press the button for at least 2 seconds.
The BMW Assist Response Center will connect
you with BMW Roadside Assistance.
Roadside Assistance
iDrive, for operating principle refer to page16.1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Roadside Assistance" and press
the controller.
If the current location can be determined,
the current vehicle position is displayed.
5.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you with BMW Roadside Assistance.
Refueling
210
Refueling
Always switch off the engine before refu-
eling, otherwise, fuel cannot be added to
the tank and a message will be displayed.<
Take all precautionary measures and
observe all applicable regulations when
handling fuel. Do not carry any spare fuel con-
tainers in your vehicle. They can develop a leak
and cause an explosion or cause a fire in the
event of an accident.<
Fuel filler door
Opening
1.Open fuel filler door. To do so, lightly press
the rear edge.
2.Turn the gas cap counterclockwise.
3.Place the gas cap in the bracket attached to
the fuel filler door.
Closing
Fit the cap and turn it clockwise until you clearly
hear a click.
Do not pinch the band attached to the
cap, otherwise the cap cannot be closed
properly and fuel vapors can escape. A mes-
sage will be displayed if the gas cap is loose or
missing.<
Manually releasing the fuel filler door
In the event of a malfunction, you can release
the fuel filler door manually:
Coupe
1.Remove the cover from the right-hand side-
wall of the cargo bay.
2.Pull the knob with the fuel pump symbol.
The fuel filler door is released.
Convertible
1.Loosen the right-hand cargo bay trim panel
by turning the screws by 90°, see arrow.
2.Slightly lift the top section of the panel. It is
not necessary to remove the entire panel.
3.Pull the knob with the fuel pump symbol.
The fuel filler door is released.
Observe the following when refueling
When handling fuels, follow the safety
instructions provided at filling stations,
otherwise there is a risk of personal injury or
property damage.<
When refueling, insert the filler nozzle com-
pletely into the filler pipe. Avoid lifting the filler
nozzle while filling the tank, as that would lead
to
>premature pump shutoff
Maintenance
230
Socket for On-Board
Diagnosis OBD
Primary components that make up exhaust
emissions can be checked by a device via the
OBD socket.
This socket is located on the driver's side to the
left, on the bottom of the instrument panel
underneath a cover.
Exhaust emission values
The warning lamp lights up:
The exhaust emission values have
worsened. Have the car checked as
soon as possible.
Canadian models display this warning
lamp.
The lamp flashes under certain conditions. This
indicates excessive misfiring in the engine. If
this happens, you should reduce your speed
and visit your nearest BMW center as soon as
possible. Severe engine misfiring can quickly
lead to serious damage of emissions-related
components, especially the catalytic converter.
The warning lamp comes on if the gas
cap is not properly tightened and the
OBD system assumes that fuel vapor
is escaping. If the gas cap is then tightened, the
warning lamp should go out within a few days.
Event data recorders
Your vehicle may be equipped with one or sev-
eral measuring or diagnostic modules or a
device for recording or sending certain vehicle
data or information. In addition, if you have
signed a service contract for BMW Assist, cer-tain vehicle data may be transmitted or
recorded in order to facilitate the corresponding
services.
Care
Important information on the care and mainte-
nance of your BMW is contained in the Caring
for your vehicle brochure.
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Replacing components
Onboard tool kit
Coupe
The onboard tool kit is stored in a compartment
on the right-hand side of the cargo bay.
Remove the cover.
Convertible
The onboard tool kit is stored in a pouch under
the cargo bay floor panel.
Wiper blades
1.Fold up the wiper arm.
2.Remove the cover. To do so, press the hook
on the bottom, see arrow.3.Fold the wiper blade upwards.
4.Remove the wiper blade in the direction of
the windshield, see arrow.
To avoid damage, make sure that the
wiper arms are against the windshield
before you open the engine compartment.<
Lamps and bulbs
Lamps and bulbs make an essential contribu-
tion to vehicle safety. They should, therefore,
be handled carefully. BMW recommends hav-
ing your BMW center perform any work that you
do not feel competent to perform yourself or
that is not described here.
Never touch the glass of new bulbs with
your bare fingers, as even minute
amounts of contamination will burn into the
bulb's surface and reduce its service life. Use a
clean tissue, cloth or something similar, or hold
the bulb by its base.<
You can obtain a selection of replacement bulbs
at your BMW center.
Only change bulbs while they are cool to
the touch, otherwise you could suffer
burns.<
When working on electrical systems,
always begin by switching off the con-
sumer in question, otherwise short-circuits
could result. To avoid possible injury or equip-
ment damage when replacing bulbs, observe
any instructions provided by the bulb manufac-
turer.<
Replacing components
232 For care and maintenance of the headlamps,
please follow the instructions in the separate
Caring for your vehicle brochure.
If the routine for changing a particular
bulb is not described here, please contact
your BMW center or a workshop that works
according to BMW repair procedures with cor-
respondingly trained personnel.<
Light-emitting diodes LED
Light-emitting diodes installed behind translu-
cent lenses serve as the light source for many of
the controls and displays in your vehicle. These
light-emitting diodes, which operate using a
concept similar to that applied in conventional
lasers, are officially designated as Class 1 light-
emitting diodes.
Do not remove the covers or expose the
eyes directly to the unfiltered light source
for several hours, otherwise this could cause
irritation to the retina.<
Xenon lamps
These bulbs have a very long service life and are
highly unlikely to fail. If a xenon lamp fails never-
theless, switch on the fog lamps and continue
the journey with great care, provided that local
legislation does not prohibit this.
Have any work on the xenon lamp system,
including bulb replacements, performed
o n ly b y a BM W c e n t e r o r a w o r k s h o p t h a t w o r k s
according to BMW repair procedures with cor-
respondingly trained personnel. Otherwise, if
such work is carried out improperly, the high
voltage in the system presents the danger of
fatal injuries.<
Access to the lamps
1.Switch off the lamps and take the remote
control out of the ignition lock.
2.Remove the upper cover from the head-
lamp. To do so, use a screwdriver to press the catches towards the rear, see arrows,
and pull the cover forward and out.
Follow the same steps in reverse order to reat-
tach the cover.
Be careful when installing the cover, oth-
erwise leaks could occur and cause dam-
age to the headlamp system.<
Parking lamps and roadside parking
lamps, daytime running lamps
H8 bulb, 35 watts
1.Remove the cover, refer to Access to the
lamps.
2.Turn the bulb approx. 90°, see arrow, and
take it out.
3.Disconnect the plug, change the bulb and
reconnect the plug.
4.Insert the bulb and turn it until it stops.
5.Reattach the cover.
Corner-illuminating lamp*
H3 bulb, 55 watts
1.Switch off the lamps and take the remote
control out of the ignition lock.
2.Remove the cover, refer to Access to the
lamps.
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3.Push the wire bracket out of the anchor
towards the right and fold it up.
4.Disconnect the plug, change the bulb and
reconnect the plug.
5.Insert the bulb.
6.Fold the wire bracket down and engage it.
7.Reattach the cover.
Tail lamps
Coupe
>Turn signal:
PY21W bulb, 21 watts
>Brake lamp in the luggage compartment lid:
H21W bulb, 21 watts
>Other lamps:
W16W bulb, 16 watts
The tail lamps are divided in two parts. One part
is in the luggage compartment lid, the other is in
the fender.
1Turn signal
2Roadside parking lamp/tail lamp, LED
3Backup lamp
4Brake lamp, consisting of two individual
bulbs
5Brake Force Display lamp6Roadside parking lamp/tail lamp, LED
If one of the bulbs 2, 5 or 6 malfunctions, please
contact your BMW center or a workshop that
works according to BMW repair procedures
with correspondingly trained personnel.
Convertible
>Turn signal:
PY21W bulb, 21 watts
>Brake lamp in the luggage compartment lid:
H21W bulb, 21 watts
The tail lamps are divided in two parts. One part
is in the luggage compartment lid, the other is in
the fender.
1Turn signal
2Roadside parking lamp/tail lamp, LED
3Backup lamp
4Brake lamp, consisting of two individual
bulbs
5Brake Force Display lamp
6Roadside parking lamp/tail lamp, LED
If one of the bulbs 2 to 6 malfunctions, please
contact your BMW center or a workshop that
works according to BMW repair procedures
with correspondingly trained personnel.
Fender-mounted lamps
Coupe
1.Left-hand side: use a screwdriver to pry off
the cover in the cargo bay and remove the
cover.
Right-hand side: remove the cover from the
right-hand side panel of the cargo bay.
Replacing components
234 2.Loosen the bulb holder at the clip, see
arrow, and pull out.
3.Turn signal indicator: apply gentle pressure
to the bulb while turning it to the left for
removal and replacement.
Backup lamps and brake lamps: take out
the bulbs and change them.
4.Re-engage the bulb holder so that it audibly
clicks into place.
5.Reattach the cover in the cargo bay.
Convertible
1.Turn the screws on the corresponding side,
see arrow, by 90° and remove the cover.
2.While applying light pressure, turn the bulb
holder of the turn signal bulb to the left.
3.Remove and replace the bulb.4.Re-engage the bulb holder so that it audibly
clicks into place.
5.Reattach the cover in the cargo bay.
License plate lamp and center brake
lamp
These lamps use LED technology for operation.
In the event of a malfunction, please contact
your BMW center or a workshop that works
according to BMW repair procedures with cor-
respondingly trained personnel.
Changing wheels
Your BMW is equipped with Run-Flat Tires as
standard. This removes the need to change a
wheel immediately in the event of a puncture.
For information on continuing to drive with a
damaged tire, refer to Indication of a flat tire on
page93.
The symbol identifying Run-Flat Tires is a circle
with the letters RSC on the sidewall, refer to
Run-Flat Tires, page222.
When mounting new tires or changing over
from summer to winter tires and vice versa,
mount Run-Flat Tires for your own safety. In the
event of a flat, no spare wheel is available. Your
BMW center will be glad to advise you. Refer
also to New wheels and tires, page222.
The tools for changing wheels are avail-
able as optional accessories from your
BMW center.<