The BMW Maintenance Program
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
This program has been devised with the follow-
ing objectives: to maximize vehicle safety, reli-
ability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing mainte-
nance intervals based upon the specific manner
in which each individual vehicle is driven.
2008 3 Series vehicles purchased from any
authorized BMW center in the United States or
Puerto Rico are covered by The BMW Mainte-
nance Program for 48 months or 50,000 miles,
whichever occurs first. Coverage begins on the
date of first retail sale or the date the vehicle is
first placed into service as a sales demonstrator,
service loaner (SLP) or company vehicle, which-
ever is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled maintenance services on your vehicle at no
expense to you.
Coverage
The BMW Maintenance Program covers all fac-
tory recommended maintenance, as determined
by the Condition Based Service (CBS) system.
Additional items that need replacement due to
normal wear and tear, and that are not covered
by the original New Vehicle Limited Warranty -
such as brake pads, brake rotors, and wiper
blades inserts - are included, provided wear and
tear exceeds BMW wear limits. Any adjustments
required due to normal operating conditions are
also included. See pages 7-8 of this booklet for
additional information.
Exclusions from coverage include the following:
Items reimbursable under your New Vehicle
Limited Warranty
Gasoline
Windshield washer additive (except when in
conjunction with scheduled maintenance)
Tires, wheel alignment, tire balance and
rotation
Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door pan-
els and all chrome trim
Damage detected when performing the rust
perforation inspection
Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-genuine BMW accessories, or use of
improper, poor quality or contaminated fuel
Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined
Maintenance or repair after the vehicle is
deemed a total loss
Maintenance or repairs performed by other
than an Authorized BMW center within the
United States or Puerto Rico
Vehicles used in competitive events
Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Display
Maintenance Upgrade Option
Please contact your authorized BMW center for
information and availability on the optional Main-
tenance Program Upgrade for coverage up to
6 years and 100,000 miles.
Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Interval Display.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of
the significant factors. A vehicle driven for
50,000 miles of short trips in the city with
numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine
2
The engine coolant has a lifetime rating and
does not need to be changed except for sys-
tem repairs.
For your convenience, you may also wish to have
your BMW center perform any necessary opera-
tions to fulfill any state inspection requirements in
your area concurrent with the maintenance ele-
ments specified above during other repairs.
Should you request more frequent mainte-
nance service, the cost of these services will
not be covered by the Maintenance Program.
BMW has applied the most modern technological
advances not only to the design and production of
your vehicle, but also to computing of the opti-
mum maintenance interval for your type of opera-
tions and driving style. Your BMW center has
made a substantial investment in unique BMW
special service tools to enable BMW factory
trained service technicians to perform quality
repairs on your BMW in minimal time. Your service
technician looks forward to serving your every ser-
vice need and to help maximize your satisfaction
with your BMW, its longevity, and resale value.
Quality Certification I
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the
Owner at time of delivery. A copy of the form is
on file at the selling BMW center.
Maintenance Summary
The Condition Based Service (CBS) system will
determine the requirement for performance of
the maintenance services described on this and
the following page. These services may be
required either individually or in conjunction with
other maintenance services.
Standard operations
Maintenance work:
Brief diagnostic test
Verify Check Control messages.
Check indicator and warning lights.
Reset CBS display.
Inspect tires, adjust tire pressures and reset
Tire Pressure Monitor.
Engine oil
Maintenance work:
Change the engine oil and oil filter. We rec-
ommend BMW High Performance 5W-30
Synthetic Oil P/N 07 51 0 017 866.
After every 3rd engine oil change: Intake air
cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).
Parking brake: Check function and
pre-burnish.
Microfilter (not shown in CBS)
Maintenance work:
Replace ventilation microfilter.
Front brake
Maintenance work:
Replace brake pads, clean brake pad contact
points in calipers.
Brake discs: Check surface and thickness, if
necessary replace at extra charge.*
Rear brake
Maintenance work:
Replace brake pads, clean brake pad contact
points in calipers.
Brake discs: Check surface and thickness, if
necessary replace at extra charge.*
Parking brake: Check condition, brake lining
thickness and function, if necessary replace
at extra charge.*
*Unless covered by Maintenance Program
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Vehicle Check
Maintenance work:
Check operation of horn, headlight flasher
and hazard warning flashers.
Check instrument and control lighting and
heater/air-conditioning blower.
Check lighting system: turn signals, back-up,
license plate, interior (incl. map, reading
lights), glovebox, flashlight, luggage area
lights.
Safety belts: Check condition and function.
Check windshield wiper and washer jet
positions.
Body: Check for corrosion (except cavities).
Tires: Check tread depth, wear pattern, outer
condition, inflation pressure. If necessary, cor-
rect pressure.
Reset Tire Pressure Monitor.
Battery: Check state of charge (magic eye)
and charge if required.
Power steering reservoir: Check fluid level.
Visually inspect all SRS airbag units for torn
covers, obvious damage or attachment of
stickers.
Rear-view mirrors
Coolant: Check fluid level and concentration.
Windshield washer and intensive cleaning
system: Check protection level, fluid level, top
if necessary.
Brake system connections and lines: Check
for leaks, damage and correct positioning.
Underbody, incl. all visible parts (i.e. transmis-
sion, rear axle, fuel lines, exhaust system):
Check for damage, leaks and corrosion.
Steering components: Check for clearance,
leaks, damage and wear.
Final Inspection: Road test with check of
– Brakes, including burnishing of parking
brake pads
– Steering
– Shock absorbers (visual)
– Transmission
Brake fluid
Maintenance work:
Replace brake fluid.
Automatic Transmission
Maintenance work:
Replace ATF at intervals of 100,000 miles.
Emission Control Maintenance
Schedule
The maintenance schedule as shown is required
for the proper functioning of the emission con-
trol systems for optimum vehicle performance
and fuel economy.
Basic Engine
Engine oil As specified by CBS
Engine oil filter As specified by CBS
Fuel System
Air filter As specified by CBS
Ignition System
Spark plugs (328i
versions) 100,000 miles
Spark plugs (335i
versions) 45,000 miles
Emission Control
Components
Oxygen sensor (except
SULEV) 120,000 miles
Oxygen sensor: SULEV
(PZEV) 150,000 miles
Evidence of Maintenance Work
This BMW Service and Warranty Information
Booklet should be presented to your BMW cen-
ter when maintenance is required. Make sure
that confirmation of maintenance work is always
entered in this Service and Warranty Information
Booklet. You may need this for any warranty
claims that become necessary, and later on as
evidence that your car has been given the cor-
rect and regular maintenance that justifies its
resale or trade-in value.
8
Getting Started
A temporary Roadside Assistance card can be
found inside your vehicle portfolio. It contains
the 24-hour toll-free number for Roadside
Assistance.
For your convenience a decal which shows the
same information as the Roadside Assistance
card, has been affixed to the tool kit cover on
the trunk lid.
In a few weeks you will receive a permanent
Roadside Assistance card by mail. The original
in-service date and vehicle identification number
(VIN) are embossed on the card.
This card should be carried by the driver of your
BMW.
Calling For Assistance
The toll-free BMW Roadside Assistance number
(1 800 332-4269) is answered by a BMW Road-
side Assistance service representative. In order
for you to receive quick and reliable services, it
is essential that you should provide detailed and
accurate information to the service
representative.
Be prepared to give:
Your name and address
Your complete Vehicle Identification Number
(found on your vehicle registration, your per-
manent Roadside Assistance card or on the
bottom drivers side of your windshield)
Model description of your vehicle
Original in-service date (located on your
Roadside Assistance card)
License plate number of your vehicle
Vehicle location (including nearby crossroads/
intersections, highway mile markers, street
numbers, landmarks, etc.)
Location you are calling from (including a
telephone number where you can be
reached). If you are calling from a public
phone wait there for the return call. Do not
leave this location without informing the
Roadside Assistance service representative
A description of your vehicles problem. Spe-
cific and accurate information will enable the
Roadside Assistance service representative to
provide the proper help
Emergency Valet service. Should there be a
need beyond BMW Roadside Assistance, Emer-
gency Valet service will provide a personal
assistant who will help in every way to get you
to your final destination. Emergency Valet ser-
vice will help you locate a rental car or taxi
agency, hotel or even help procure airline reser-
vations. In the event of an emergency, this ser-
vice will assist you in getting information out to
the proper party whether it is business or per-
sonal. If we are unable to contact one of yor
party, the message relay service will document
the information, and will make reasonable
efforts to deliver the message to the message
recipient.
Personal Trip Routing. Leave the planning to
us. Simply give one of our Roadside Assistance
service representatives a call, and we will pro-
vide you with detailed, easy to read, computer-
ized trip itinerary and companion map package.
Please allow up to two weeks to process your
request.
Services
From the information you provide, the BMW
Roadside Assistance service representative will
determine the type of help required.
Dispatch Service
A service provider will be dispatched to the site
of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such as
flat tires, dead batteries, and out of fuel condi-
tions is provided up to a maximum of $100.00
per incident by BMW Roadside Assistance.
The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The
New Vehicle Limited Warranty does not cover
any of the above on-site services.
28
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
Breakdowns that are warranty related, and;
Must occur in excess of 100 miles from the
drivers residence, and;
Repairs cannot be completed during normal
business hours on the same day of
breakdown.
Reimbursements will be made for meals, lodg-
ing, car rentals, and alternate transportation to
bring the driver and the BMW automobile
together after the vehicle has been repaired by
an authorized BMW center. Original receipts
must accompany all reimbursement requests.
Trip interruption coverage is limited to $750.00
per incident, for a maximum of five days per
incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in
making all the necessary arrangements.
Car Rental Discounts
Discounts are available from Hertz and Enter-
prise car rental companies. Benefits may vary
with each company and location, and are sub-
ject to change without notice.
Simply display your Roadside Assistance card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.
Exclusions
Specifically excluded from coverage are:
Fines, taxes, or impound towing fees caused
by a violation of local or state law.
Expenses related to extreme adverse weather
conditions, including, but not limited to,
floods, hurricanes and tornadoes (removal
from water, snow, ice, etc.).
Expenses for the removal of snow tires, and
mounting or removal of snow chains.
30
Modification of the vehicle or installation of any
performance accessories or components
attached to the vehicle which alters the original
engineering and/or operating specifications or
which result in damage to the other original
components, electrical interference, electrical
short, radio static, water leaks and wind noise.
Tires are warranted by their respective manufac-
turer as detailed in the applicable tire manufac-
turers warranty statements. Instructions for
proper tire care and maintenance are contained
in the Owners Manual. Should you experience
difficulty in obtaining warranty service from a tire
manufacturer, your authorized BMW center will
assist you in resolving the difficulty.
Non-genuine BMW Parts — While you may
elect to use non-genuine BMW parts for mainte-
nance or repair services, BMW NA is not obli-
gated to pay for repairs that include non-
genuine BMW parts or for any damage resulting
from the use of non-genuine parts.
BMW NA will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the vehicle
has been declared a total loss or sold for sal-
vage purposes, or if the vehicle has been
used in any competitive event.General
These warranties give you specific legal rights,
and you may also have other rights which vary
from state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN. BMW NA HEREBY EXCLUDES INCI-
DENTAL AND CONSEQUENTIAL DAMAGES,
INCLUDING LOSS OF TIME, INCONVENIENCE,
OR LOSS OF USE OF THE VEHICLE, FOR ANY
BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WAR-
RANTY OF MERCHANTABILITY, APPLICABLE
TO THIS PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential dam-
ages, so the above limitations and exclusions
may not apply to you.
33
California Emission Warranty Parts
List
The following components are covered for
defects by the California Emission Control Sys-
tem Limited Warranty for a period of 7 years or
70,000 miles, whichever comes first:
Component 328i 335i
Air Duct, Filter Housing
to Rear Turbocharger
(Cyl. 4–6) •
Catalytic Converter •
Charge Air Induction
Tract •
Cylinder Head Cover
Gasket ••
Engine Control Module ••
Exhaust Manifold
Gasket ••
Exhaust Manifold
w/Catalyst •
Exhaust Pipe w/Catalyst ••
Exhaust Pipe Gasket
(Between Catalyst &
Turbocharger) •
Fuel Filler Neck ••
Fuel Tank ••
High Pressure Fuel
Pump •
High Pressure Fuel Rail •
Injection Valve (Fuel
Injector) •
Intake Manifold ••
Oxygen Sensor, Front
(Regulating) •
Oxygen Sensor, Rear
(Monitor) ••
Throttle Body •
Torque Converter ••
Transmission Control
Module ••
Turbocharger •
Valvetronic Sensor •
VANOS (VVT)
Adjustment Unit ••
Notice
The “National Traffic Motor Vehicle Safety Act of
1966” requires manufacturers to be in a position
to contact the vehicle owners when a correction
of a product defect becomes necessary. Please
fill in the attached postcard if you change your
address or purchase a used BMW.
Tire Warranty Statement
Tires are warranted by their respective manufac-
turer as detailed in the applicable tire manufac-
turer’ warranty statements. Instructions for
proper tire care and maintenance are contained
in the Owner’s Manual. Should you experience
difficulty in obtaining warranty service from a tire
manufacturer, your authorized BMW center will
assist you in resolving the difficulty.
California Emission Warranty —
SULEV (PZEV)
Certain 2008 328i models are certified to
California’s stringent Super Ultra Low Emission
Vehicle (SULEV) standards and also qualify as a
Partial Zero Emission Vehicle (PZEV) under the
California Air Resources Board Zero Emission
Vehicle program. In addition to very low tailpipe
and zero-evaporative emissions, this PZEV certi-
fication includes a unique warranty when the
vehicle is registered in California, Connecticut,
Massachusetts, Maine, New Jersey, New York,
Rhode Island or Vermont. SULEV (PZEV) mod-
els registered in Oregon and Washington are
covered by the California Emissions Warranty;
this coverage is described beginning on
page 39.
The emission certification standard can be veri-
fied on the Vehicle Emission Control Information
label located in the engine compartment. A rep-
resentative label is shown on page 1.
42