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When the status information "BMW Assist" or
"BMW Service" is displayed in "Communica-
tion", only BMW Assist calls are possible.
It may not be possible to establish a telephone
connection using the mobile phone while a con-
nection is being established to BMW Assist or
while a call to BMW Assist is already in
progress. If this happens, you must unpair the
mobile phone and the vehicle if you wish to
place a call with the mobile phone.
Start-up
Pairing the mobile phone with the
vehicle
The following prerequisites must be met:
>Compatible mobile phone: the mobile
phone is supported by the full preparation
package mobile phone. You can obtain
information on the Internet at:
www.bmw.com
>The mobile phone is ready to operate.
>The Bluetooth link is activated in the vehi-
cle, refer to page181, and in the mobile
phone.
>Depending on the mobile phone, some
default settings may be necessary for the
mobile phone: e. g. using the following
menu items:
>Bluetooth switched on
>Connection without confirmation
>Reconnection
>Depending on the mobile phone type, the
power-saving mode setting, for example,
may result in a paired mobile phone not
being detected by the vehicle.
>For pairing purposes, define any number as
the Bluetooth passkey, e.g. 1. This Blue-
tooth passkey is no longer required after
pairing has been successful.
>The ignition is switched on.
Pair the mobile phone with the vehicle
only when the car is stationary, to avoid endangering the car's occupants and other
road users by being distracted.<
Switch on ignition
1.Insert remote control all the way into the
ignition lock.
2.Switch on ignition without operating the
brake or clutch or pressing the start/stop
button.
Preparation via iDrive
iDrive, for operating principle refer to page16.
3.Press the button to call up the start
menu.
4.Press the controller to open the menu.
5.Select "Settings" and press the controller.
6.Select "Bluetooth" and press the controller.
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As soon as a mobile phone is detected by the
vehicle, the phone book entries stored on the
SIM card or on your mobile phone are transmit-
ted to the vehicle. This data transfer depends
on your mobile phone and can take several min-
utes; please refer to your mobile phone's oper-
ating instructions, if necessary.
If not all phone book entries are displayed:
>Transfer all phone book entries from the
SIM card to the mobile phone, if necessary.
>Phone book entries with special characters
may not be displayed.
Up to four mobile phones can be paired, one
after the other. If a fifth mobile phone is paired,
the pairing data for the mobile phone whose
pairing data was first stored on the vehicle is
deleted.
Checks to perform if pairing is
unsuccessful
>Is the mobile phone supported by the
mobile phone preparation package? You
can obtain information on the Internet at:
www.bmw.com.
>Do the Bluetooth passkeys on the mobile
phone and vehicle match? The same Blue-
tooth passkey must be entered on the
mobile phone's display and via iDrive.
>Did it take you more than 30 seconds to
enter the Bluetooth passkey?
>Only a limited number of devices can be
connected with the mobile phone. If neces-
sary, delete connections with other devices.
>Is the mobile phone no longer responding?
Switch the mobile phone off and on or
briefly disconnect the power supply.
To repeat pairing:1.Select "Restart pairing" and press the con-
troller.
2.Repeat steps 9 to 14.
If pairing fails again, contact BMW Customer
Relations.
To call BMW Customer Relations:
Select "Help" and press the controller.
The phone number for BMW Customer Rela-
tions and information necessary for pairing
appear on the display. In mobile phones that are
already connected, you can select the BMW
Customer Relations phone number to place the
call.
List of paired mobile phones
Mobile phones with pairing data stored by the
vehicle can be displayed. If several mobile
phones are detected by the vehicle at the same
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Calling
Dialing phone numbers
1.Select "Phone" and press the controller.
2.Select "Dial" and press the controller.
3.Enter the desired phone number by select-
ing the digits individually and pressing the
controller.
Always enter the complete phone number
consisting of national dialing code, area
code, and phone number.
The letters correspond to the numbers on
the keypad of the mobile phone.
To delete the last digit:
Move the controller towards the right to
select the arrow and press the control-
ler.
4.Select "Dial number" and press the control-
ler.
Alternatively: press the button on the
steering wheel.
For your phone number to be displayed to the
person you are talking to, the display of phone
numbers must be enabled by your provider.
Via programmable memory keys
You can store phone numbers on the program-
mable memory keys to call these numbers
directly, refer to page21.
Ending a call
Press the button on the steering wheel.
Alternatively:
1.Select the phone number and press the
controller.
2."End call" is selected.
Press the controller.
Selecting a phone number from the
phone book or from a list of stored
phone numbers
Phone numbers you have dialed, received calls
and phone book entries are stored in lists when
the mobile phone is linked to the vehicle via
Bluetooth. If the caller is listed in the phone
book, the name of the entry is displayed instead
of the phone number.
You can select the desired subscriber from the
list and establish the connection.
Five lists are available:
>"A - Z"
The entries in your mobile phone's phone
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1.Select "Phone" and press the controller.
2.Select a list and press the controller:
>"Top 8"
>"Redial"
>"Missed calls"
>"Received calls"
3.Select the desired entry and press the con-
troller.
4.Select "Call" and press the controller.
The system dials the number.
Deleting an individual entry
1.Select the desired entry from the list and
press the controller.
2.Select "Delete" and press the controller.
The entry is deleted.
Deleting the entire list
1.Select an entry from the list and press the
controller.
2.Select "Delete all numbers" and press the
controller.
3.If applicable, select "Yes" and press the
controller.
The list is deleted.
BMW Contact*
If BMW Assist has not been enabled for you,
you can have several service numbers dis-
played:
>BMW Roadside Assistance
* if you need
help in the event of a breakdown
>BMW Service if you wish to schedule a ser-
vice appointment, for example
>BMW Customer Relations
* for information
related to your vehicle
If BMW Assist is enabled, refer to page191.
You can dial the displayed service numbers if
your mobile phone has been paired with the
vehicle:
iDrive, for operating principle refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
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and/or your mobile phone's operating
instructions.
>Press the button above the storage
compartment.
From hands-free system to mobile
phone
If you are making a call via the hands-free sys-
tem, it may be possible to continue the call via
the mobile phone, depending on your mobile
phone model. Refer to the display on your
mobile phone and/or your mobile phone's oper-
ating instructions.
Alternatively, you can deactivate the Bluetooth
link.
Depending on the type of mobile phone you are
using, it may occur that calls are switched from
the hands-free system to the mobile phone if
reception of the wireless network is poor.
Operation by voice
commands*
The concept
You can operate your mobile phone without
having to take a hand off the steering wheel.
During your entries, you will be guided in many
cases by announcements or questions.
The same prerequisites apply as for operation
via iDrive, refer to page181.
Symbols in the Owner's Manual
Saying commands
Activating the system
1.Briefly press the button on the steering
wheel.
A sound signal indicates that you can say
commands.
2.Say the command.
Ending/canceling operation by voice
commands
Press the button on the steering wheel
or
In dialogs where text is spoken, e.g. a name
rather than a command, canceling is only possi-
ble using the button on the steering wheel.
Having the possible commands read
aloud
The system recognizes specific commands
t h a t m u s t b e p r o n o u n c e d e x a c t l y w o r d f o r w o r d .
You can have the possible commands for any
function read aloud to you:
Using alternative commands
Often there is more than a single command to
run a function, e.g.:
Digits from zero to nine are recognized.
You can say each digit individually or group
them into a sequence to accelerate the input.
{...}Say the specified commands word for
word.
{{...}} Indicates responses of the system.
{Cancel}.
{Help}
{Dial name} or {Name}.
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Notes
Important for voice commands
For voice commands, bear in mind the follow-
ing:
>Pronounce the commands smoothly and at
normal volume, avoiding excessive empha-
ses and pauses.
>Keep the doors, windows and glass roof
closed to prevent interference from outside
noise.
>Avoid ambient noise in the vehicle while
speaking.
Inserting/removing snap-in
adapter*
1.Press area 1 around the button and take off
the cover
*.
2.Insert the snap-in adapter in the front and
press it downward until it engages.To remove the snap-in adapter:
Press area 1.
Inserting mobile phone
1.If applicable, remove the protective cap
from the mobile phone's antenna connector
so that the mobile phone can engage in the
snap-in adapter.
2.With its buttons facing upward, slide the
mobile phone up towards the electrical con-
tact points and press it downward until it
engages.
The mobile phone's battery is charged as soon
as the vehicle is in radio readiness or the steer-
ing is unlocked.
To conserve battery power, you should
avoid using the mobile phone when the
ignition is switched off.<
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BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an Emergency Request
*
has been sent.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the
BMW Assist system will be deactivated by the
BMW Assist Response Center without you hav-
ing to visit a BMW center. After the BMW Assist
system has been deactivated, no BMW Assist
service will be available. The BMW Assist sys-
tem can be reactivated by a BMW center after a
new contract has been signed.
Requirements
You can use BMW Assist when the following
requirements are met:
>The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>You have subscribed to BMW Assist with
your BMW center or with the BMW Assist
Response Center. Enabling must have
been completed.
>BMW Assist is activated, refer to page196.
Offered services
The following services are available via
BMW Assist:
>Emergency Request, refer to page229:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist Response Center contacts you and takes
further steps to help you.
>Automatic Collision Notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center after a serious accident. If possible,
the BMW Assist Response Center contacts
you and takes further steps to help you.
>Enhanced Roadside Assistance:
You can call BMW Roadside Assistance
*
should you require help in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.
>Customer Relations:
For all information related to your vehicle
you can be connected with BMW Customer
Relations.
>BMW TeleServices
*:
Data on your vehicle's service status or
required inspections are transmitted to your
BMW center either automatically before a
service due date or when you request a
BMW service appointment.
>Remote Door Unlock:
Contact the BMW Assist Response Center
if your remote control or key is not available
and you would like to have the vehicle
unlocked.
>Stolen Vehicle Recovery:
After you report your vehicle stolen with the
police, call the BMW Assist Response Cen-
ter to determine its position.
In addition, optional services can be provided to
you, such as the Concierge service or informa-
tion on directions, traffic or the weather. You
can use Critical Calling to activate a limited
number of calls via the BMW Assist Response
Center, e.g. when you do not have your mobile
phone with you.
Press the SOS button in order to contact the
BMW Assist Response Center, see below.
*
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BMW TeleServices*
Automatic BMW Teleservice Call*
The data on the service status of your vehicle or
on required inspections are transmitted auto-
matically prior to the due date. You can check
when the BMW center was notified.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Info sources" and press the control-
ler.
4.Select "Service Info" and press the control-
ler.
5.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "Service requirements" is selected and
press the controller.6.Select "Auto Request" and press the con-
troller.
Manual BMW Teleservice Call
You can transmit data regarding your vehicle's
service status to your BMW center when you
wish to arrange a service appointment.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Service Request" and press the
controller.