2008 Acura MDX navigation system

Navigation System113
Database Limitations
You will find that some points of
interest (POI) may be missing when you
search the database. This can be caused
if at the time the database was gathered,
the name was misspelled, the place was
improperly categorized, or the POI
change is not yet in the database. This
means you may not find places listed
that you know exist. This is also true for
police agencies and hospitals. In
outlying areas, facilities listed may not
be the closest. Always check with local
information sources if you need law
enforcement or hospital services.
Every effort has been made to verify
that the system’s database was accurate
at the time it was created. However,
businesses do fail or move to new
locations, and new businesses start in
the old locations. For this reason, you
may occasionally find “inaccurate”
information when you select and drive
to a point of interest (for example, a
restaurant is now a jewelry store). The
number of these inaccuracies increases
the longer you go without an update. The digitized map database reflects
conditions as they existed at various
points in time before production.
Accordingly, your
DVD may contain
inaccurate or inco mplete data or
information due to the passage of time,
road construction, ch anging conditions,
or other causes.
Due to ongoing software and database
improvements, navigation disc versions
may change in the middle of a
production year. The version shipped
with your vehicle was the most recent
available at the time of production, and
is considered standard equipment for
that vehicle. There is no free program to
retrofit early production vehicles with
the latest disc. For DVD ordering
information, see page117. In addition, this database does not
include, analyze, proc
ess, consider, or
reflect any of the following categories
of information:
 Neighborhood quality or safety
 Population density
 Availability or proximity of law enforcement
 Emergency, rescue, medical, or other assistance
 Construction work, zones, or hazards
 Road and lane closures
 Legal restrictions (such as vehicular type, weight, load, height, and speed
restrictions)
 Road slope or grade
 Bridge height, width, weight, or other limits
 Road, traffic or traffic facilities safety, or conditions
 Weather conditions
 Special events
 Pavement characteristics or conditions
2008 MDX

114Navigation System
Database Limitations
 Traffic congestion
 Travel time
We assume no liability for any incident
that may result from an error in the
program, or from changed conditions
not noted above.Copyrights
 infoUSA-Data: Certain business data
provided by infoUSA, Inc., Omaha,
Nebraska, Copyright © 2003, All
Rights Reserved.
 EXIT-Data: © ZENRIN CO., LTD. 2003. All Rights Reserved.
 ZAGAT SURVEY: Copyright © [2003] Zagat Survey, LLC. All rights
reserved.
2008 MDX

Navigation System115
Client Assistance
Reporting Errors
Occasionally, you may encounter
database errors.
 If the error pertains to freeways and
main “verified” roads shown in black
on the map, then report it either
online at
http://update.navteq.com/ , or to
Acura Client Services.
 If the error involves a light brown “unverified” road, then do not report
it. These areas have not been verified,
and are provided for reference only
(see Map Overview on page6).
 For errors in points of interest (POI), like a business that has changed their
name, do not report them. Keep in
mind that depending on when the data
was collected, and when your DVD
was purchased, the database can be
out of date. The business may have
not reported the change(s), or not be
in the database at all. Update
Navigation DVDs are available for
purchase, usually in the fall of each
year.  If the error does not involve the
database, such as if the vehicle
position icon does not follow the
road, screen error messages, or other
GPS related errors, see Frequently
Asked Questions on page134, System
Limitations on page111, or
Troubleshooting on page142.
Acura Automobile Client
Services
Telephone: (800) 382-2238
Fax: (310) 783-3535
Mail:
Acura Navi
America Honda Motor Co., Inc.
Acura Client Services
MS 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
2008 MDX

116Navigation System
Client Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally you may run into a
specific issue that you cannot find in the
book. You may save yourself a trip to
the dealer by first consulting the
following resources:
 The Troubleshooting section (see page142)
 The Frequently Asked Questions (FAQs) section (see page134)
 The navi FAQs found on the on-line DVD order site (see “Obtaining a
DVD”)
 For detailed questions regarding HFL, Audio, or other systems that
interact with the navigation system,
see the main ve hicle Owner’s
manual, or the Quick Start Guide
 For traffic related issues, see the “Real Time Traffic Display” section
(on page23) and FAQs (on page134)  Call Acura Client Services (see
“Acura Automobile Client Services”)
 For database or PO I issues, follow the
guidelines in the “Reporting Errors”
section (see page115)
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service advisor. That way, the service
advisor can document the issue for the
factory to allow more efficient
troubleshooting. Some issues may at
first seem random, but you may notice a
pattern, like it only occurs when you
enter some specific address, or when
driving on a certain road, or just when
it’s cold. This inform ation is very useful
to the service advisor. Be patient, the
tech may be unfamiliar with your
specific issue. If you need to visit your Acura dealer
for a navigation related issue, ensure
that you have the “Key
Fob” that was in
use when the proble m occurred. Each
driver (1, or 2) can have their own
navigation and other vehicle settings. In
order for the dealer to properly diagnose
the problem, the correct key fob is
necessary to tro ubleshoot the issue.
2008 MDX

Navigation System117
Client Assistance
Obtaining a Navigation
Update DVD
Acura is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD or a
replacement DVD, call the Acura
Navigation Disc Fulfillment Center at
(888) 549-3798. You can also order on-
line by going to www.acura.com and
selecting in order: “Acura Store,
Navigation DVD Updates,” and follow
the links.
NOTE:
 DVDs are not available at your dealer. However, the dealer may
order a DVD for you as a courtesy.
There is no program for free DVD
updates.
 The DVD order line staff cannot answer technical questions regarding
navigation operation, coverage, or
POIs.
Changing the DVD
NOTE:
The system’s database is stored on a
removable DVD. The system will not
work without the DVD. Ensure the door
remains closed at all times.
1. Remove the DVD while the ignition switch is in the Accessory (I) position
or in the ON (II) position.
2. Locate the control unit. It is under the driver’s seat.
3. Push the OPEN button. An error
message will display on the screen.
This is normal. 4. Push the
Eject button. The DVD will
automatically come out.
5. Pull the DVD straight out. Hold the DVD by the edges. Fingerprints,
scratches, or other contamination on
the playing surface can make the
DVD unreadable.
To install the Navigation DVD, make
sure the white label is facing up. Slide
the DVD into the slot. The DVD is
automatically pulled into the control
unit. Make sure you close the door.
2008 MDX

118Navigation System
Client Assistance
NOTE:
 The system will not play movies or other video/audio discs.
 Never “sneak preview” a newer white labeled DVD in the system
unless you plan to keep it. The system
cannot automatically “revert back”
to a prior version DVD. If you must
revert to a previous version DVD
after loading a newer version, see
your dealer for assistance.
 If you see the error message “Navigation unit door is open...,”
close the door.PC Card
A PC card is not supplied. The PC card
slot is for factory use only. This slot
cannot be used to play audio files.
PC card slot
2008 MDX

Navigation System119
Coverage Areas
Map Coverage
The system provides map coverage for
the following 48 US states, Hawaii, and
southern Canada. The US map coverage
consists of accurately mapped (verified)
metropolitan areas (in the following
list), and a less accurate (unverified)
rural database. Canada coverage
consists of major metropolitan areas,
and major roads connecting the
metropolitan areas within about 100
miles north of the U.S. border. If you
need additional North Canada coverage,
you may purchase the gray Canadian
DVD (see Obtaining a Navigation
Update DVD on page117). See Map
Overview on page6 for a discussion of
map coverage.
The cities and metropolitan areas in the
following list are fully mapped. Only
major streets, roads, and freeways have
been verified outside these areas. If your
route passes through these areas, routing
may be limited in these areas, depending
on your routing choices. See Unverified
Area Routing on page92. If you desire additional map coverage
information, contact Acura Client
Services or go to
www.acura.com and
select in order. “Acura Store,
Navigation DVD Updates,” and follow
the links. Enter your vehicle model and
model year, then select the state in
which you want to check map coverage.
U.S. Detailed Coverage Areas
Alabama
Birmingham/Tuscaloosa
Huntsville
Mobile
Montgomery
Arizona Phoenix Metro
Sedona
Tucson
Arkansas Fayetteville
Hot Springs
Little Rock
California Bakersfield
Fresno
Los Angeles/San Diego Metro
Merced Modesto
Sacramento Metro
Sacramento-Reno-Lake Tahoe-Yuba
San Francisco Bay
(approximately
Monterey to Sonoma) – including
Monterey County and Hollister
San Luis Obispo
Stockton
Southern California Area
Colorado Denver/Boulder/Colorado Springs/
Ski Resorts Metro area – including
Ft. Collins
Grand Junction
Connecticut Bridgeport
Danbury
Hartford Metro
New Haven Metro
Norwalk
Stamford
The State of Connecticut: All roads
are verified in non-metro areas.
Delaware Entire state – including Dover,
Wilmington Metro area, New Castle
County
2008 MDX

120Navigation System
Coverage Areas
FloridaCape Canaveral/Cocoa Beach/
Titusville
Florida Keys
Fort Myers Metro area – including
Naples
Fort Pierce
Gainesville
Jacksonville Metro – including St.
Johns County
Miami/Fort Lauderdale/West Palm
Beach Metro
Orlando/Daytona Beach/Melbourne
area – including Osceola County
Pensacola
Tallahassee
Tampa Bay/St. Petersburg Metro –
including Pasco and Manatee
Counties
Vero Beach
Georgia Athens
Atlanta Metro
Columbus
Augusta/Aiken Metro
Macon
Savannah Hawaii (all cities for the following
islands)
Hawaii
Kauai
Lanai
Maui
Molokai
Oahu
The State of Hawaii: All roads are
verified in non-metro areas.
Idaho Boise
Sun Valley Ski Resorts
Spokane-Coeur d’Alene
Illinois Bloomington-Normal
Champaign
Charleston
Davenport-Rock Island-Moline
Chicago Metro (to Wisconsin border)
– including Lake County, IN and
Dekalb County, IL
East St. Louis Metro
Moline
Peoria
Quincy Rock Island
Rockford
Springfield
St. Louis
Indiana Evansville
Fort Wayne
Gary/Hammond Metro
Indianapolis Metro
Kokomo Metro
Northwest Indiana
South Bend/Elkhart/Goshen
Iowa Cedar Rapids
Davenport – Rock Island-Moline
Des Moines
Iowa City
Omaha-Lincoln
Kansas Topeka
Kansas City/Leavenworth Metro
Wichita
Kentucky Lexington
Louisville
Cincinnati
2008 MDX