2008.5 Citroen C4 PICASSO DAG ESP
[x] Cancel search: ESPPage 258 of 330
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QUESTION SOLUTION RESPONSE
The stored stations do not function (no sound, 87.5 Mhz is displayed...)
An incorrect waveband is selected. P r e s s t h e B A N D A S T b u t t o n t o r e t u r n t o t h e waveband (AM, FM1, FM2, FMAST) on which the stations are stored.
T h e t r a f fi c a n n o u n c e m e n t (TA) is displayed. I do n o t r e c e i v e a n y t r a f fi c information.
T u n e t o a r a d i o s t a t i o n w h i c h b r o a d c a s t s t r a f fi c information. T h e r a d i o s t a t i o n i s n o t p a r t o f t h e r e g i o n a l t r a f fi c i n f o r m a t i o n n e t w o r k .
The quality of reception of the radio station l i s t e n e d t o g r a d u a l l y deteriorates or the stored stations do not function (no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used b y the station listened to or t h e r e i s n o t r a n s m i t t e r i n t h e g e o g r a p h i c a l a r e a t h r o u g h w h i c h t h e v e h i c l e i s t r a v e l l i n g .
T h e e n v i r o n m e n t ( h i l l s , b u i l d i n g s , t u n n e l s , b a s e m e n t c a r p a r k s . . . ) b l o c k r e c e p t i o n , i n c l u d i n g i n R D S m o d e .
T h e a e r i a l i s a b s e n t o r h a s b e e n d a m a g e d ( f o r e x a m p l e w h e n g o i n g t h r o u g h a c a r w a s h o r i n t o a n u n d e r g r o u n d c a r p a r k ) .
Activate the RDS function to enable the system t o c h e c k w h e t h e r t h e r e i s a m o r e p o w e r f u l t r a n s m i t t e r i n t h e g e o g r a p h i c a l a r e a .
This phenomenon is normal and does not indicate a failure of the audio equipment.
H a v e t h e a e r i a l c h e c k e d b y a C I T R O Ë N d e a l e r .
Sound cut-outs of 1 to 2 seconds in radio mode.
D u r i n g t h i s b r i e f s o u n d c u t - o u t , t h e R D S s e a r c h e s f o r a n y f r e q u e n c y p e r m i t t i n g b e t t e r r e c e p t i o n o f t h e s t a t i o n . Deactivate the RDS function if the phenomenon is too frequent and always on the same route.
W i t h t h e e n g i n e o f f , the audio equipment switches off after a few minutes of use.
W h e n t h e e n g i n e i s s w i t c h e d o f f , t h e a u d i o e q u i p m e n t o p e r a t i n g t i m e d e p e n d s o n t h e b a t t e r y c h a r g e . The switch-off is normal: the audio equipment switches to economy mode a n d s w i t c h e s o f f t o p r e v e n t d i s c h a r g i n g o f t h e v e h i c l e ' s b a t t e r y .
S t a r t t h e v e h i c l e ' s e n g i n e t o i n c r e a s e t h e b a t t e r y c h a r g e .
T h e m e s s a g e " t h e a u d i o system is overheated" appears on the display.
Switch the audio system off for a few minutes to allow the system to cool. I n o r d e r t o p r o t e c t t h e i n s t a l l a t i o n i f t h e s u r r o u n d i n g t e m p e r a t u r e i s t o o h i g h , t h e a u d i o e q u i p m e n t s w i t c h e s t o a n a u t o m a t i c t h e r m a l p r o t e c t i o n m o d e l e a d i n g t o a r e d u c t i o n o f t h e v o l u m e o r s t o p p i n g o f t h e p l a y i n g o f t h e CD.
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sound quality between the different audio sources (radio, CD, CD c h a n g e r . . . ) .
C h e c k t h a t t h e a u d i o s e t t i n g s ( V o l u m e , B a s s , T r e b l e , A m b i e n c e , L o u d n e s s ) a r e a d a p t e d t o the sources listened to. It is advisable to set the AUDIO functions (Bass, Treble, Front-Rear B a l a n c e , L e f t - R i g h t B a l a n c e ) t o t h e m i d d l e position, select the musical ambience "None" and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.
F o r o p t i m u m s o u n d q u a l i t y , t h e a u d i o s e t t i n g s ( V o l u m e , B a s s , T r e b l e , A m b i e n c e , L o u d n e s s ) c a n b e a d a p t e d t o t h e d i f f e r e n t s o u n d s o u r c e s , w h i c h m a y r e s u l t i n a u d i b l e d i f f e r e n c e s w h e n c h a n g i n g s o u r c e ( r a d i o , C D , C D c h a n g e r . . . ) .
The CD is ejected automatically or is not played by the player.
T h e C D i s p r o t e c t e d b y a n a n t i - p i r a t i n g p r o t e c t i o n s y s t e m w h i c h i s n o t r e c o g n i s e d b y t h e a u d i o e q u i p m e n t . The CD is inserted upside down, is unplayable, doe s not contain any audio data or contains an audio format which the player cannot play.
The CD player sound is poor. I n s e r t g o o d q u a l i t y C D s a n d s t o r e t h e m i n suitable conditions. The CD used is scratched or of poor quality.
T h e a u d i o e q u i p m e n t s e t t i n g s ( b a s s , t r e b l e , a m b i e n c e s ) a r e u n s u i t a b l e . S e t t h e t r e b l e o r b a s s l e v e l t o 0 , w i t h o u t s e l e c t i n g an ambience.
T h e t a b l e b e l o w g r o u p s t o g e t h e r t h e a n s w e r s t o t h e m o s t f r e q u e n t l y a s k e d q u e s t i o n s .
QUESTION SOLUTION RESPONSE
FREQUENTLY ASKED QUESTIONS
- Check that the CD is inserted in the player the r i g h t w a y u p . - Check the condition of the CD: the CD cannot r i g h t w a y u p . r i g h t w a y u p .
b e p l a y e d i f i t i s t o o d a m a g e d . - Check the content in the case of a recorded CD: consult the advice in the Audio section. - The audio equipment's CD player does not play DVDs. - Due to inadequate quality, certain recorded CDs will not be played by the audio system. - T h e C D c h a n g e r d o e s n o t p l a y M P 3 C D s .
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SOLUTION RESPONSE
T h e e n v i r o n m e n t ( h i l l s , b u i l d i n g s , t u n n e l s , b a s e m e n t c a r p a r k s . . . ) b l o c k r e c e p t i o n , i n c l u d i n g i n R D S m o d e .
T h e a e r i a l i s a b s e n t o r h a s b e e n d a m a g e d ( f o r e x a m p l e w h e n g o i n g t h r o u g h a c a r w a s h o r i n t o a n u n d e r g r o u n d c a r p a r k ) .
This phenomenon is normal and does not indicate a failure of the audio equipment.
Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to 2 seconds in radio mode.
D u r i n g t h i s b r i e f s o u n d c u t - o u t , t h e R D S s e a r c h e s f o r a n y f r e q u e n c y p e r m i t t i n g b e t t e r r e c e p t i o n o f t h e s t a t i o n . Deactivate the RDS function if the phenomenon is too frequent and always on the same route.
W i t h t h e e n g i n e o f f , the audio equipment switches off after a few minutes of use.
W h e n t h e e n g i n e i s s w i t c h e d o f f , t h e a u d i o e q u i p m e n t o p e r a t i n g t i m e d e p e n d s o n t h e b a t t e r y c h a r g e .
The switch-off is normal: the audio equipment switches to economy mode a n d s w i t c h e s o f f t o p r e v e n t d i s c h a r g i n g o f t h e v e h i c l e ' s b a t t e r y .
The stored stations do not function (no sound, 8 7 . 5 M h z i s d i s p l a y e d . . . )
An incorrect waveband is selected. Press the BAND AST button to return to the w a v e b a n d ( A M , F M 1 , F M 2 , F M A S T ) o n w h i c h t h e stations are stored.
S t a r t t h e v e h i c l e ' s e n g i n e t o i n c r e a s e t h e b a t t e r y c h a r g e .
The quality of reception of the radio station l i s t e n e d t o g r a d u a l l y deteriorates or the stored stations do not function (no sound, 87.5 Mhz is d i s p l a y e d . . . ) .
The vehicle is too far from the transmitter used by the station listened to or t h e r e i s n o t r a n s m i t t e r i n t h e g e o g r a p h i c a l a r e a t h r o u g h w h i c h t h e v e h i c l e i s t r a v e l l i n g .
Activate the RDS function to enable the system to check whether there is a more powerful t r a n s m i t t e r i n t h e g e o g r a p h i c a l a r e a .
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QUESTION SOLUTION RESPONSE
The TRAFFIC INFO box is ticked. However, c e r t a i n t r a f fi c j a m s a l o n g t h e r o u t e a r e n o t indicated in real time.
O n s t a r t i n g , i t i s s e v e r a l m i n u t e s b e f o r e t h e s y s t e m b e g i n s t o r e c e i v e t h e t r a f fi c i n f o r m a t i o n . W a i t u n t i l t h e t r a f fi c i n f o r m a t i o n i s b e i n g r e c e i v e d c o r r e c t l y ( d i s p l a y i n g o f t h e t r a f fi c i n f o r m a t i o n s y m b o l s o n t h e M A P ) .
I n c e r t a i n c o u n t r i e s , o n l y m a j o r r o u t e s ( m o t o r w a y s , . . . ) a r e l i s t e d f o r t h e t r a f fi c i n f o r m a t i o n .
The time taken to calculate a route sometimes seems l o n g e r t h a n u s u a l .
This phenomenon is normal. The system is d e p e n d e n t o n t h e t r a f fi c i n f o r m a t i o n a v a i l a b l e .
The performance of the system may slow down tempor arily if a CD is b e i n g c o p i e d o n t o t h e J u k e b o x a t t h e s a m e t i m e a s a r o u t e i s b e i n g calculated.
Wait until the CD has been copied or stop the c o p y i n g b e f o r e s t a r t i n g t h e g u i d a n c e f u n c t i o n .
D o e s t h e e m e r g e n c y c a l l function work without a S I M c a r d ?
N o , E u r o p e a n r e g u l a t i o n s i m p o s e t h e p r e s e n c e o f a S I M c a r d i n o r d e r t o m a k e a n e m e r g e n c y c a l l . Insert a valid SIM card in the slot on the system.
My SIM card is not r e c o g n i s e d . The system accepts 3.3 V SIM cards, the old 5 V an d 1.8 V SIM cards are n o t r e c o g n i s e d . Contact your telephone operator.
The altitude is not displayed. O n s t a r t i n g , t h e i n i t i a l i s a t i o n o f t h e G P S m a y t a k e u p t o 3 m i n u t e s t o receive more than 4 satellites correctly. Wait until the system has started up completely. C h e c k t h a t t h e r e i s a G P S c o v e r a g e o f a t l e a s t 4 s a t e l l i t e s ( l o n g p r e s s o n t h e M E N U b u t t o n , t h e n select AUDIO/TELEPHONE DIAGNOSTICS, t h e n G P S C O V E R A G E ) .
D e p e n d i n g o n t h e g e o g r a p h i c a l e n v i r o n m e n t ( t u n n e l , . . . ) o r t h e w e a t h e r , t h e c o n d i t i o n s o f r e c e p t i o n o f t h e G P S s i g n a l m a y v a r y . This phenomenon is normal. The system is dependent on the conditions of reception of the G P S s i g n a l .
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QUESTION SOLUTION RESPONSE
The route is not calculated successfully. T h e e x c l u s i o n c r i t e r i a m a y c o n fl i c t w i t h t h e c u r r e n t l o c a t i o n ( e x c l u s i o n o f t o l l r o a d s o n a m o t o r w a y w i t h t o l l s ) . Check the exclusion criteria.
T h e r e i s a l o n g w a i t a f t e r i n s e r t i n g a C D . When a new medium is inserted, the system reads a certain amount of d a t a ( f o l d e r , t i t l e , a r t i s t , e t c . ) . T h i s m a y t a k e a f e w s e c o n d s . This phenomenon is normal.
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the equipment may not be visible. - Check that your telephone's Bluetooth function is switched on. - Check that your telephone is visible.
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QUESTION SOLUTION RESPONSE
The quality of reception of the radio station listened to gradually deteriorates or the stored stations do not function (no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listened to or there is no transmitter in the geographical area th rough which the vehicle is travelling.
The environment (hills, buildings, tunnels, baseme nt car parks...) block reception, including in RDS mode.
The aerial is absent or has been damaged (for exam ple when going through a car wash or into an underground car park).
Activate the RDS function to enable the system to check whether there is a more powerful transmitter in the geographical area.
This phenomenon is normal and does not indicate a failure of the audio equipment.
Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to 2 seconds in radio mode.
During this brief sound cut-out, the RDS searches for any frequency permitting better reception of the station. Deactivate the RDS function if the phenomenon is too frequent and always on the same route.
With the engine off, the audio equipment switches off after a few minutes of use.
When the engine is switched off, the audio equipme nt operating time depends on the battery charge. The switch-off is normal: the audio equipment switches to economy mode and switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the battery charge.
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QUESTION SOLUTIONRESPONSE
The TRAFFIC INFO box is ticked. However, c e r t a i n t r a f fi c j a m s along the route are not indicated in real time.
On starting, it is several minutes before the system begins to receive the t r a f fi c i n f o r m a t i o n . W a i t u n t i l t h e t r a f fi c i n f o r m a t i o n i s b e i n g r e c e i v e d c o r r e c t l y ( d i s p l a y i n g o f t h e t r a f fi c i n f o r m a t i o n symbols on the map).
I n c e r t a i n c o u n t r i e s , o n l y m a j o r r o u t e s ( m o t o r w a y s , . . . ) a r e l i s t e d f o r t h e t r a f fi c i n f o r m a t i o n .
The time taken to calculate a route sometimes seems longer than usual.
This phenomenon is normal. The system is d e p e n d e n t o n t h e t r a f fi c i n f o r m a t i o n a v a i l a b l e .
The performance of the system may slow down tempor arily if a CD/DVD is being copied onto the Jukebox at the same time as a route is being calculated.
Wait until the CD/DVD has been copied or stop the copying before starting the guidance function.
The altitude is not displayed. On starting, the initialisation of the GPS may take up to 3 minutes to receive more than 4 satellites correctly. Wait until the system has started up completely. Check that there is a GPS coverage of at least 4 satellites (long press on the MENU button, then select AUDIO/TELEPHONE DIAGNOSTICS, then GPS COVERAGE).
Depending on the geographical environment (tunnel, ...) or the weather, the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system is dependent on the conditions of reception of the GPS signal.
The route calculation is not successful. T h e e x c l u s i o n c r i t e r i a m a y c o n fl i c t w i t h t h e c u r r e n t l o c a t i o n ( e x c l u s i o n o f toll roads on a toll motorway). Check the exclusion criteria.
There is a long waiting time after inserting a CD or SD card.
When a new medium is inserted, the system reads a certain amount of data (directory, title, artist, etc.). This may take a few seconds. This phenomenon is normal.
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be deactiva ted or the equipment may not be visible. - Check that your telephone's Bluetooth function is activated. - Check that your telephone is visible.