Booklet 1.2 USA Warranty
24 Hour Roadside Assistance
The Volkswagen 24 Hour Roadside Assistance
program
The Vo lkswagen 24 Hour Roadside Assistance
program is you r assuranc e help will be th ere
s hould your Vo lkswa gen have a m ec hanical
breakdo wn under norma J
3l drivin g condition s.
Whether t his happ en s thousand s of mil es from
hom e (anyw her e in
U. S. or Canada), o r in
you r own dri veway, you only have ca ll one
t o ll-fr ee number and help will be on way.
I (80 0) 411-6688
To identif y yourse lf as a memb er, simpl y quot e
y our Veh icle ldemifi ca rion Numb er (VIN ). Thi s
numb er can be found on your 24 I-lour Road sid e
Ass ista nce member ship card , or you can find it
on the dri ver's s ide of
dashb oard visibl e
th rough th e windshie ld. 24 Hour Roa dside Ass is- ta
nce is available
10 yo u for first four years of
your new vehicle owner ship.
Th e Vo lksw agen 24 I-lour Roadside Ass is tance
Pro gram includ es
following emer gen cy
road sid e serv ices: emerge ncy tow ing, ball ery
jump sta n, flat tire c hang e, em ergency fuel se r
v ice, loc k-o ut se rvice a nd ex tricat ion /winch ser
v ic e.
Oth er se rvice s and benefit s include: trip routing
ser vices and trip in te rrupt io n ben efit s
t h roug hout the U. S. and Canad a.
Pleas e refe r to yo ur 24 Hour Roadside Assis
tance Owner's Guide for
details on the
services prov ided.
Coverage do es not inclu de se rvice an y ve hicle wi llfully driven n on -reg ularl y trav elled are as su ch as
unu sed roa ds, ope n fields. con stru ctio n sit es. beache s, mud -lili ed driv cways/ lan eways/ concessio n
ro ad s,
lot s, o r an y o ther area that is ina ccess ible or haza rdous fo r th e Serv ice Op erato r's ve hicle to
re ach .
24 Hour Roadside Assistance 13
Booklet 1.2 USA Warranty
24 Hour Roadside Assistance
The Volkswagen 24 Hour Roadside Assistance program
T he Vo lk sw age n 24 Hour Road sid e Assistance
p rogram is you r assurance that help will be ther e
s hould your Volk swagen have a m echani cal
breakdown under
dri vin g condit ions.
Whe ther thi s happens thousand s of mil es fro m
hom e (anyw here in th e U.S . or
or in
yo ur ow n dr iveway , yo u onl y have to call one
toll-fr ee numb er and help will be on the w ay.
l (8 00 ) 411-6688
To identify you rse lf as a m emb er, simp ly quo te
y our V ehi cle Identific atio n Number (VIN ). T his
number can be fo und on your 24 Hour R oadsid e
Ass is tan ce mem ber ship card , o r you ca n find it
on t he driver's sid e of th e dashboard vis ibl e
t h rough the wind shi eld. 24 Hour Roa dside Ass is- tan
ce is availabl e
to you for the first four years of
your new ve hicle ow ners hip.
T he Volkswage n 24 Hou r Ro ad sid e Ass is tan ce
Program includ es th e fo llow ing em ergency
roa dside services: emergency towing, battery
jump start, flat tire chan ge, emergency fuel ser
vice, loc k-o ut ser vice and extr ica tion/ winch ser
v ice.
Other services and b en efit s includ e: trip routing
an d trip interruption b enefits
th roughout the U.S . a nd Canada.
Please refer to you r 24 Hour Roads ide A ss is
tanc e Owner's Guide for
details on the
serv ices provided.
Coverage does not incl ude service 10 an y ve hicle willfully dr ive n no n-regularly travelled areas suc h as
unu sed roads, open field s, construct ion sit es, beac hes , mud -filled dr ivcw ays/lan cways/co nces sion
road s, vacan t lo ts, or any other
1h a1 is inacces sible o r hazardo us fo r th e Se rv ice Operator's vehicl e 10 reach .
24 Hour Roadside Assistance 13
Booklet 2.1 Safety first
i s poss ible an airba g not d epl oy a
se ating p osition where th e s afely belt is being
u se d
will inflat e at the pos ition where b elt is noc be ing use d. It i s thal
nothin g im erfer e belt bu ck les so
th al th e se nsors can se nd corr ect in forma ab oul safe ty be lt use th e e lec troni c co n
t ro l
WARN ING
Chan gin g th e ve hicle's suspension including
use of unapproved tire-rim combinations can
c hange Advan ced Airbag performanc e and in
creas e th e risk of serious persona l inju ry in a
c ra sh.
• Never install sus pens ion co mpon ents that
do not have the same performance characte r
i st ics as the components originally installed
on yo ur vehicle.
• Never u se tire -rim combination s that h ave
not been approved by VOLKSWAGEN.
Side airbags
Applies to vehicles: with side airbags
Description of side airbags
WARNING
Leaving the optiona l safety belt extender at
t ached to the safety belt latch on the front pas
senger seat when the safety belt is not bein g
u sed w ill prevent the Advanced Airbag System
fr om funct ion ing proper ly and can increa se
th e r isk of se rious perso nal injur y in a co lli
sio n.
• Alway s remove the sa fety belt exte nder
when it is 1101 n ee ded a11d stu w i I safe ly it is not bein g used with the safet y belt.
• Nev er use th e safe ty belt extender to sec ure
a chi ld restraint at any seating positi on.
WARN ING
Item s stored between the safe ty be lt buckle
and the center co nso le can ca use th e sensor s
in the buckle to send the wro ng information to
elec troni c control module and preven t the
Advanced A irbag system from working prop
er ly.
• Always make s ure that nothing can inter
fere with th e safety belt buckl es a nd that they
a re not obstructed.
Th e sid e airba g system ca n provide supplem ental prot ection to prop erl y re
s train ed fron t seat o ccupan ts.
Fi g. 26 Side airbag in driver seot
44 Airbag system
The sid e airba gs are in paddin g in fro nt seats 26 . Yo ur vehicl e m ay a lso be
eq uipped with optional sid e airb ags for th e re ar
p os itions. Th e gen eral l ocatio n is
id entifi ed b y th e wo rd in th e uppe r re
g io n of the b ackres ts
The side airb ag sys tem basica lly co nsis ts of:
• The elec troni c control m odul e and ext ernal
s id e imp act se nso rs
• The two sid e airba gs loc ated in the sid es o f
ch e fro nt b ackre sts
• Th e airba g warning
in cluste r
Booklet 3.2 Tip s and Advice
Operating instructions
Maximum trail er weight
Yo u ca n onl y tow 1y p ic al clas s I o r cla ss 2
I railers
w ith your vehicle.
T he m ax imum gross trailer weigh1 and 1h e
tongue loa d mu sl never exceed 1he s pecifica
tion s liste d in
3.3 "T ec hni cal
Neve r ex cee d 1h e gro ss v ehicle weigh 1, w hich i s
th e we ight of 1 he veh icle. includin g driv er, pa s
se nge rs , lu ggage,
I raile r hi1 ch an d 1ongue wei gh I of t he loa ded trailer.
I n alt itude s abov e
3,000 f1. (1,000 redu ctio n
of 10% of co m bin ed lowing weight (v eh icle plu s
trai le r) fo r the beginn ing of every
3, 000 f1. (1,000 m ) shou ld be obser ved.
Trailer loa d distribution
sur e th e loa d in th e tra il e r is held secu rely in
plac e to gu ard against shif ting, b e ii forward ,
ba ckward or sidew ays. A load that shifl s can
mak e it hard or eve n imp ossib le 10 co n1rol your
ve hicl e, pa rticul arl y in an emergency s ituat ion.
Tongue load
F o r best ve hicl e handling when towing a tra iler,
adju st th e traile r load so
the tongue lo ad i s
at the maximum allow abl e or slightl y lo w er. You
ca n get an approxim ation o f th e tongu e load
wit h a bathroom scale or yo u can m ea sure the
load at a 1 rucking com pany or weig hing stat io n.
Th e to ngue lo ad in cre ases the we ig h t of t he rear
ax le and corres po ndingl y re du ces the oth er l oa d
that your vehicl e ca n
pressure
towing a trailer, inflat e th e tir es o fyourv e
hicle to th e co ld tir e pre ss ure liste d on th e stic ker
on th e op en edg e of the dr ive r's door . Inflat e
tra iler tires to traile r and tire
s p ec ification s.
Light s
Al way s che ck th e head lig ht se 1tin gs wit h th e
tra iler hooked up befo re dri vin g off. A djust a s
n ecessary so
you can see th e road ahead but
n ot b lind oncom ing traffic .
C hec k and make sur e tha t all vehicl e and
light s are wo rki ng properl y-esp ec iall y the light s. S
af ety chains
sur e tr ailer safet y cha ins are properl y co n
n ect ed from t he tra iler to the hi tch on th e ve
h icl e. Leave e nou gh slack in the c hain s 10 turn
co rner s. Whe n yo u in s1a ll safery cha ins, m ake
s ur e th ey will not drag o n the road w hile you are
d ri vin g.
T he chains shuultl
u ntler t he traile r to prevent it from dropping to th e grou nd in cas e
of sepa rat ion from the hitch.
Electronic Stabilizat ion Program (ESP )
A lwa ys leave th e ES P swi1ched on w hen you tow
a trail er. The ES P makes it easi er to stab ilize the
trailer sh ould it start to swerve o r sw ay.
WARNING
A lways adjust your dri ving lo th e road, traffi c
and weather condition s. Do not let the extra
s af ety that ESP/AS R can provid e te mpi you
i nto laking extra risks.
WARNING
Ridin g in a trail er i s da ng erous and may be il
leg al.
• A person who is not properly re str ain ed in
a m ov ing ve hicle ri sk ser iou s perso nal inju ry
a nd even death in a cras h.
• Nev er let anyone rid e in your vehicle
witho ut bein g prop erly restr ain ed.
• Never all ow
pa ssenger lo ride in trailer .
WARNING
Exceeding th e permi ssible weig ht
rat ings and permis sible trail er
we ig ht s ca n result in accident s leadi ng to se
r ious persona l injury.
• Neve r le t th e ac tual Gross Axle Weight
Ratin g at th e front and rear
exceed the
pe rmi ssibl e we ig ht s. Also neve r le t th eir com
b in atio n excee d th e Gross Vehicle Weig ht
Ra ting.
• Alw ays re member that the vehicle' s han
dli ng will be
by the extra load. There-
fo re, adju st yo ur spee d accordin gly .
12 Driving and protecting the environment
Booklet 3.2 Tips and Advice
WARNING (continued)
with special care for the fir st 35 0 mile s
( 560km ).
• Driving with worn or dam aged tires can
l ead to los s of co ntrol, sud den tire failure, in
clud ing a blowout and sudden deflation,
cras hes and se riou s perso nal injurie s. H ave
worn or damaged tires rep laced immediat ely.
• Tires age even if th ey arc not bein g used
a n d can fail sudd enl y, es pecia lly
at high
s p ee ds. Tire s th at ar c mor e than 6 yea rs old
WARNIN G (contin ued)
ca n onl y be use d in an em erge ncy and then
w ith specia l ca re and at lo w er sp eeds.
• Neve r m ount u sed t ires on yo ur vehicl e if
you arc not s ure of th eir "pre vio us hi story."
Old use d tir es ma y have been dama ged eve n
t h ough th e damage cann ot b e see n that can
l ea d to sudd en tir e fa ilur e and loss of vehicle
contro l.
• If yo u notice unu sual vibrat ion or if th e ve
hicle pull s to one sid e wh en drivin g, a lways
stop as soo n as it is safe to do so and check the
wheels and tires for dam age.
Glossary of tire and loading terminology
Accessor y weight
m ea ns th e comb ined weigh t (in excess of those
s tand ard item s wh ic h may b e re p laced ) of auto
matic tran sm iss ion, powe r stee ring . power
brake s, pow er wind ows, powe r se ats. radio, a nd
heat er, to th e ex tent that th ese item s are ava il
ab le as factory- in st all ed eq ui pment (w heth er in
s talled or not).
Aspect ratio m ea ns th e ra tio of th e heig h t
th e wid th of th e
ti re in perce nt. Numbers of70 or lowe r ind icat e
a sh ort sid ewa ll for imp roved steering r espons e
a nd be tter ove rall hand ling d ry pa vement.
B ead
m ea ns th e pan oft he tire that is m ade of stee l
w ires, wrapp ed or reinfor ced by ply cords and
t h at is s hape d to
th e rim .
B ead separation
mean s a breakdow n of th e bo nd b etwee n com
p on ent s in the bea d.
Cord mea ns th e s trands for ming the plies in t he tire .
Cold lir e inflation pressure
m ea ns th e tire press ure reco mmend ed by the
ve hicl e m anu factur er f or a tire of a des ig nate d
s ize th a t ha s not b ee n d rive n for th an a co up le of
m iles ( kilomete rs) at low sp eeds in th e thr ee
h our peri od befo re th e tire press ure is m eas ured
or ad juste d.
52 Checking and Filling
Curb weig ht
mea ns th e weig ht of
a moto r ve hicle sta n
dard equipm ent in cluding th e maxi mum ca
paci ty o f fuel. oil. a nd coolant, air co ndition ing
and additional weight of o ptional equipme nt.
Gr oss Axle Weight Roting
m ea ns th e load -ca rryi ng ca pacity of a sin gle axle
sys tem, measured at th e tire-gro und in te rface s.
Gro ss Vehicl e W eight Roling
means th e max imum t otal load ed weig ht of the
ve hicl e.
Groo ve
m ea ns th e spa ce betw een
ad jacent tread
r ib s.
L o ad rotin g (cod e)
m eans the maximum load that
tir e is ra ted to
carry for a given inflation press ure. You may not
this o n all tir es bec ause it is not
required by law.
Ma ximum load roting
m ean s th e load rating for
tire at th e perm iss ible inflatio n pressu re for that t ir e .
Ma ximum load ed ve hicle weig ht
mean s th e
of:
(a) C urb weig ht,
( b ) Accesso ry weight,
( c ) Vehicle capa city weigh t, a nd
(cl ) Pro duction o ptions we ig h t.
Maximum (permissible) inflation pressure means the maximum cold inflation pressure to
which a tire may be inflated. Also called "max imum inflation pressure."
Normal occupant weight
means
150 lbs. (68 kilograms) times the number
of occupants seated in the vehicle up to the total seating capacity of your vehicle.
Outer diameter
means the overall diameter of an inflated new
tire.
Overall width means the linear distance between the exteriors
of the sidewalls of an inflated tire, including ele
vations due to labeling, decorations, or protec tive bands or ribs.
Ply
means a layer of rubber-coated parallel cords.
Radial ply tire
means a pneumatic tire in which the ply cords
that extend to the beads are laid at substantially
90 degrees to the centerline of the tread.
Recommended inflation pressure
see
52, "Cold tire inflation pressure".
Rim
means a metal support for a tire or a tire and
tube assembly upon which the tire beads are
seated.
Rim diameter
means nominal diameter of the bead seat . If you
change your wheel size, you will have to pur
chase new tires to match the new rim diameter.
Rim size designation
means rim diameter and width.
Rim width
means nominal distance between rim flanges.
Sidewall
means that portion of a tire between the tread
and bead.
Booklet 3.2 Tips and Advice
Speed rating (letter code) means the speed at which a tire is designed to be
driven for extended periods of time. The ratings range from 93 mph (150 km/h) to 186 mph
(298 km/h). These ratings are listed in the table
below 62. You may not find this informa
tion on all tires because it is not required by law.
The speed rating letter code, where applicable, is molded on the tire sidewall and indicates the
maximum permissible road speeds.
Tire pressure monitoring system
1 )
means a system that detects when one or more
of a vehicle's tires are underinflated and illumi nates a low tire pressure warning telltale.
Tread means that portion of a tire that comes into con
tact with the road.
Tread separation means pulling away of the tread from the tire
carcass.
Tread wear indicators (TWI) means the projections within the principal
grooves designed to give a visual indication of
the degrees of wear of the tread. See
59, "Tread Wear Indicator (TWI)" for more informa
tion on measuring tire wear.
Uniform Tire Quality Grading
is a tire information system developed by the United States National Highway Traffic Safety
Administration (NHTSA) that is designed to help buyers make relative comparisons among tires.
The UTQG is not a safety rating and not a guar antee that a tire
will last for a prescribed number
of miles or perform in a certain way. It simply
gives tire buyers additional information to com bine with other considerations, such as price,
brand loyalty and dealer recommendations .
Under UTQG, tires are graded by the tire manu
facturers in three areas: tread wear, traction and temperature resistance. The UTQG information
on the tires, molded into the sidewalls.
U.S. DOT Tire Identification Number (TIN)
This is the tire's "serial number."
It begins with
the letters "DOT" and indicates that the tire
meets all federal standards. The next two num-
Tire pressure monitoring system)
Checking and Filling 53
Booklet 3.2 Tips and Advice
bers or w her e il manufactured, and fo ur numb ers re pre
s ent the week and year of manufa ctur e. For ex
ampl e, th e numb ers 180 1 m ean lhal
lir e produ ced in the wee k of 200 1. oth er
numb ers arc m ark e ting code s may or may
n ot b e use d by th e lir e m an ufa c tur er. T hi s info r
is use d lO cl co nsum ers if lir e dere quir es reca ll.
Vehicle capacity we ight
means cargo and luggage load pl us
1 50 lbs. (68 kilogra ms) lime s vehicle's I se
alin g capaci ty as
on label alt ached lo
t h e open ed ge of th e dri ver's door .
Vehicle maximum load on the tire
means that load on an ind iv idua l tire that is de
t erm in ed b y dis tribu ting e a ch ax le its shar e of ma ximum load ed ve hicle weig ht and di
v iding b y
Vehicle nor mal load on the tire
mean s load on an indi vidual lha l is de
termined by each axle i ls s hare of curb accessory and n ormal weighl in accordan ce below 54) and div id in g by
Occupant loading and distribution for vehic le normal load for various designated sealing capaciti es
Desig na ted sea ling capaci ty,
Vehicle norm al l oad, numbe r
Occupa nt distri bution in a
nu mber of occ upants
of occupants normally lo aded vehicle
2 th rough 4
2 2 in front.
5 3 in I in back scat.
Cold tire inflation pressure
pressure aff ects the overall safety of a icle .
TIRE AND LOADING INFORMATION
( SEATING CAPAOTY
amt,l D Of
TIR E SIZE COLD TIRE PRESSURE
FRONT
SPARE
F ig . 1 3 Approximate location of fire pressure labe l on open edge of driver's door and example
of a fire pressure label
T ire p ress ur e ge nera lly refe rs to in a tire th at i l needs il t o do ils job an d sa fe ly
ca rry co mbin ed loa d of enti re vehicle
and it s content s. Tir e pre ssur e is meas ured in ki
l op ascals
imernat io nal meas urin g
unit and in poun ds per squar e in ch (P SI). Tir e
p ressure is based in pan o n th e ve hicle's des ig n
and l oad Ii mil -
greates t amount of
54 Checking and Filling
th at can car ry safe ly an d th e lir e s ize.
T he proper tir e press ure is frequ entl y to
as the "recom mend ed co ld tire inflation pr es
s ur e." Air in
!ires expa nds w hen tir e heat s
up because of fric tion when it fl exes in
u se . Th e tir e press ure is highe r w hen tire warmed up than when is "co ld.·· ll i s infla
t io n p ressure in a "co ld" lire Ther e-
fore, you shou ld ne ver let air o ut of a warm ti re m atc h "cold tire inflation pressure" reco m
m endati ons. The tir es wo uld then be und erin
fla ted and could fail suddenl y.
Maint aining proper tire press ure is on e of the
mo st important things you ca n do
help avoi d
s udd en tir e failu re. Unde rinflated tire s are a
major cause of sudden tir e failure. Keeping t ires
a t th e righ t p ress ure is also important for saf e
and resp o nsiv e ve hicl e handl ing, tra ctio n,
and load carryi ng. Tire pre ssure s arc
part icu lar ly i mport ant when the ve hicle is
being driven at higher speeds, and then espe
cially when heavi ly lo ad ed eve n wit hin th e per
mi ssible load-carry ing capaci ties approved for
yo ur vehicle.
The reco mm end ed tir e pre ssure s fo r yo ur Volk
sw age n dep end on th e kind or tires on your ve-
Ca rlin e E ngin e Tire
Jet ta 1.91
/ 74 195/65
15 91 H
kWT DI
1.91/ 74 205
/55 R 16 91
kW TD I
1. 9 1 / 74 225/45
17 91 H
kW TDI
J etta 2.0
l / 147 205/55 R 16 911-1
2. 0l / 147 225/45
R 17 91 H
kWTF SI
2.0 1 / 147 255 /40
18 92 Y
kWTFSI
J e tt a 2.51/ 110 195/65
1 5 91 H
kW
2 .5 1 /
IIO 205/55 R 16 91 H
k W
2 .5 1 /
IIO 225/45 R 1791 H
kW
xi= reinfor ced
Be caus e
ch anges may be mad e to ve
hicl e equipm ent during the model year, always
c ompar e th e tire size designation on the tire
pr ess ure label on yo ur vehi cle
the tire s on
y ou r ve hicle. Make sur e that th e tir e s ize in fo r-
Booklet 3.2 Tips and Advice
hide an d th e number of passe ngers and /or
amo unt of luggage you will b e
The tire pr ess ure la b el on the op en edge of the
dri ver's doo r on your Volk swagen li sts th e rec
o mmended cold tire infla tion press ures fo r the
veh icle at its max imum capaci ty weight and tire s
th at were on your vehicle at the time it was man
ufa ctur ed.
See the illu stration
54, fig. for the loca
ti on of the label on the open edge of the drive r's
door (color of th e actual label and exact location
o n the vehicl e will vary slightl y).
table below li sts the recom mend ed co ld tire
inflation pressures for the Volk swa gen m odel s
cove red by your O wner's Lit era ture at the ve
hi cle's maximum capacit y weig ht and the tir e
s izes insta lled on th e res pec tive mode ls as ori g
in al e quipment , o r as a fa ctory opt ion .
Tire pressur e Tire pressure rear
front
PSI kPa
PS I kPa
34 234 34 234
34 234 34 234
34 234 34 234
3 5 240 35 240
35 240
35 240
35 240
240
34 234
34 234
34 2
34 3 4
234
34 234
34 234
mation o n the vehicl e lab el i s the same as th e
s ize of t he tir es on the ve hicl e is es pecially im
portan t if th e ve hicl e belo ngs to someo ne e lse or
y ou bou ght the vehicle with different rims/tires
Checking and Filling 55