manner to put the vehicle back a con
forming condition, or
Booklet 1.2 USA Warranty
• use of an unc ertified part or noncom
plian ce with the inst ru ction s for p roper mainte
nan ce and use, w hic h is not related to the 1/M
Te st failur e
Additional Information About Your Federal Emissions Warran ties
Warranty period
Th e wa rrant y peri od beg ins on the date th e ve
hicl e is deli ve red the o riginal pur cha ser
or origina l less ee, and an y subsequ ent pur
c h ase r or lessee or, if th e ve hicl e is first placed in
Proper maintenance and use
Instru ction s for proper maintenan ce are con
tain ed in yo ur Volk swagen Mai nte nance
bookle t. Tim e and mil eage interval s, at whic h
maim enan ce is to be per formed , may var y from
model
to mod el.
Vo lk swage n reco mmends yo u keep a reco rd of
scheduled mainte nance by having your Volk
sw age n Mainte nance bookl et validated at the
approximate time or milea ge int erva ls by th e au
thor ize d Vo lkswagen dealer or oth er se rvi ce
fa. that p erform ed mainten an ce . If yo u
p erfo rm th e maint enance yourse lf, keep all doc
umentation a s proof you have performed the
m aint ena nce at the approximate time or
mil eage interval s reco mm ended , that you have
Use of Genuine Volkswagen Parts
Volkswage n reco mmends that Genuin e Volk
swagen pa rts be u sed as replacement parts fo r
the ma intena nce, repair or rep laceme nt of e mis
sion control system s. Us e of repla cement parts
w hich are no c e qui valent to Genuine Volk
swagen pares in emi ssion p erfo rm an ce and d u
rability m ay impair
effect ive ness of emiss ion serv
ice as a demons trator or compa ny dem on
s trator or compan y car prior
to deli very, on the
date it is first placed in serv ice.
u se d proper parts, and you were able to pe r
form the mainten an ce properly.
Failure to m aintain your vehicle according to the
in struction for prop er maintenan ce ma y ca use
the vehicle to exc eed ap plicable e miss ion s stan
d ard s and could result in denial of warranty cov
erag e. How ever, Vo lkswagen
not den y a
warranty claim solely on the bas is of yo ur failur e
to maintain the vehic le according
the instruc
t ions or fa ilure to kee p a record of maintenance.
In struction s for prop er use of
ve hicl e are
conta ined in your Volk swage n Own er's
control syscems. h ough u se of part s otJ1 er
than Genu ine Volkswagen parts does not inval i
dat e these warranti es, Volkswagen assum es no
liab ility und er these warra nties for fa ilure of
s uch parts
damage to o ther part s cause d by
s u ch failure.
Federal Emissions Warranties 17
Booklet 1.2 USA Warranty
EPA certified replacement parts
Maintenan ce, re pair, or repla cement of emis
s ion control d evices and syste m s ma y be per
fo rm ed b y any automoti ve servic e and repa ir es- tabli
shm ent or qualified individua l u sin g E nvi
ronmen ta l Protectio n Ag enc y (EPA) certified re
placem ent part s.
-4
Maintenance and repairs performed by independent service shops
Without inva lid ating th ese w arranti es. you may
c hoo se 10 h ave maintenance, repa ir or rep lac e
m ent of emission contro l compo nen ts per
formed by any a utomoti ve service establish
m ent or indi vidual qualified to perform such
serv ices . Ho weve r, the
of su ch se rv ice s is
n o t cove red by these wa rranties exc ept in em er
genci es. If th e indep end ent service estab lish- m
ent find s a wa rrant abl e defect, yo u ma y de liver
t h e ve hicl e
10 an au thorized Vo lk swa gen d ealer
and have defec t co rrec te d fr ee of charge.
Vo lkswage n will not b e liabl e for ex pen ses,
w hi ch yo u ha ve incurred the ind ependent ser
vice es tab lishm ent , except for emergency re
pairs. Sec "E mergency Repair s" for furth er
d etails.
-4
Parts not scheduled for inspection or replacements
Any part, which is not schedul ed for inspection
or rep lace ment at maint enance inter vals s peci
fi ed in
Vo lkswagen Mai ntenanc e booklet, is covere
d by
wa rrant y fo r the full warranty
p eriod. -4
Scheduled part inspection or replacement
A part schedu led only for inspection in accor
dance Volk swagen 's instruction s or re
quir ed sc hedul ed maint enan ce is cover ed for
durati on of thes e warranties.
Damage to non-warranty parts
If fai lur e ofa warra nted part causes damag e to a
part no t co ver ed by warranty, the non-war
ranted part will a lso be r eplac ed free of ch arge.
-4
18 Federal Emi ssions Warranties
A part install ed in accordance with Volk
swag en's instru ctions or re quir ed sc hed uled
m aint enan ce is warranted until
sched
ul ed re placement interv al or for the duration of
th es e warr ant ies .
-4
Emergency repairs
Emergen cy repair s performed by a non-Volk
swagen serv ice fa ci lit y wi ll be reimbur sed if th e
r e pair work was nee ded a nd co rre ctly pe r
formed, and it was impossib le or unreaso nable
u nder the cir cumsta nces to tow or drive your
Vo lkswagen to th e near est author ize d Vo lk
swage n deale r. The maxi mum reimbur sement
a llowab le is an
equ al to the co st if your
authoriz ed Volkswagen dealer had complete d
the re pair (s). R eimbur sement will be co nsidered
Bookl et 1.2 USA Warranty
when you submit th e fo llowin g item s to your au
thorized Volk swagen dealer:
• A sta te m ent explainin g th e cir cum stances
th at prev ented you fr om gettin g to an auth o
Volkswagen dealer,
•
r ece ipt(s),
• Repair ord er(s), and
• Part(s ) re mov ed from your
Damage caused by tampering, use of improper fuel, abuse, neglect
and improper maintenance
These warranti es do not cove r any damage lo
the veh icle cause d by tampering with emi ssion
co ntrols, u se of fuel containi ng lead , or fuel not
m eet ing the spec ifications set fort h in th e
Implied warranties
Any impli ed warranty, including any warranty
of mer ch ant ability or warranty of fitn ess for a Own
er's Manual , and abuse, neglec t or i m
p rope r maint enance of the vehicle. Diagn osis
a nd repai r o f suc h damage are a t th e ex pen se of
th e particular purpose , is limited in duration to the
stated period of these
Incide ntal and consequentia l damages
T hese warranties do not cover any incident al or
co nse quential damage s, including loss of resale
va lue, lost profit s or earni ngs, and out-of
po cke t exp en ses for sub stitute tran sport ati on
or lodging.
So me s ta tes do not a llow the exclus io n or limita
ti o n of in ciden tal or consequential damages , so
thi s lim itatio n or excl usion may not apply to
yo u.
Tips
In the event you ha ve not r eceived the services
promised in th ese warra nties, please follo w the procedure
s desc ribed in this booklet under th e
titl e "Custo mer CARE ".
• You may obtain further information re
ga rdin g th e Emi ssion s Performance Wa rran ty or
r epo rt vio la tion of the ter ms of the Em iss io ns
Pe rforman ce Warra nty by contac tin g: Manager,
Cer tifica tion and Compl ia n ce Divis ion (6405)) ,
W arranty C laims, En viro nmental P rotec tion
Age ncy, Arie l Ri os Buildin g, 12 00 Penn sylva nia
Ave nue, N .W., Washin gton, D C 20460
Federal Emissions Warrant ies 19
Booklet 1.2 USA Warranty
Performance Warranty claim approval
You may raise a cla im und er thi s w arranty im
m ediatel y af te r y our vehicl e ha s fa iled a Cali
fo rni a 1/M lest
if, as a resul t of that fa ilure , you
a re r equir ed by law to repai r the vehicl e to avoid
imp osition of penalty or cance lla tion of your
ri ght u se the ve hicl e. You need n ot act ually
s uff er th e los s or lose the rig ht to u se yo ur ve
h icle or pay for the r epair b efore prese nting your
cla im.
C lai ms ma y be presented only by br ing ing yo ur
veh icle
an y a uth ori zed Vo lkswagen deale r in
the United States, includin g its territo ries , a nd
Canada . Th e dea ler w ill h onor or den y yo ur
clai m wit hin a re a sonabl e tim e, not to excee d
thirt y (30) days, from the tim e at whi ch your ve
hi cle is pr ese nted fo r repair or within any time
pe rio d sp eci fied b y local , sta te o r fe deral law,
wh ic hev er is s ho rt er, exce pt w hen a de lay is
ca used by even ts not auribu table to Vo lks wagen
or the dea le r. If the dea le r den ies yo ur cla im, you
w ill b e
in writi ng of the reaso ns fo r re
j ec ting the claim. If you do not receive notice of
d en ia l of your claim with in th e a bove tim e pe
riod, Volk swage n is re qui re d b y law to ho nor th e
clai m.
Unde r c ert ain cir cu mstan ces, yo ur cla im may be
denied because you have fa iled t o comp ly with
i n struction s for schedu le d maintenance con
ta in ed in your Volkswagen Mainten an ce
boo klet. In dete rminin g wheth er yo u h ave com
p lied with
in structi on s for sc hed uled m ain- tenan
ce an d prop er use, Volkswage n m ay re
quire you to furnish proo f of compli anc e on ly
wit h those mainte nance instru ctio ns whi ch
Volk swage n has rea son to believe were no t p er
formed and wh ic h co uld be th e cause of the 1/ M
T es t
Vol kswage n ma y deny an emission perfo rmance
war ranty clai m on the basis th at a non -E PA ce r
tifi ed rep lace ment part was used in the
nance or r epair of the vehicl e if Vo lk sw age n can
prove t hat th e non-certified part is e ither d efec
t ive in materials or workman sh ip , o r
eq uiva
le nt from an emiss ion standp oint to the orig inal
part , and yo u are nor ab le
to offe r info rm ation
t h at th e part is eith er not d efective or eq uiva le n t
to the original part with res pect to its emi ssion
p erfor man ce.
Volk swage n will not den y a cla im re la tin g
to:
• warranty work or pre-de liv ery serv ice per
form ed by an auth orized Vo lk swagen dea le r, or
• w ork perform ed in an e merge ncy
to rec tify
a n un safe co nditi on att ribu tabl e t o Vo lksw age n,
provided you have take n ste p s in a time ly
mann er
to pu t th e ve hicle ba ck into a con
for min g co nd ition, or
• th e use of an uncertifi ed part or
to noncom
pliance with in stru ctio ns for proper mainte
nan ce and u se, w hic h i s not lO th e 1/M
Te st fa ilur e
dare it is fir st placed in
serv ice.
Proper maintenance and use
for proper maint enan ce are co n
tained in your Volkswagen Maintena nce
bookl e1. Time and mileage intervals at whi ch
maint enan ce is
to b e perform ed, ma y vary from
mode l to model.
Vo lkswage n reco mm en ds you k eep a reco rd of
s chedul ed maint enance perfo rmed by ha vin g
yo ur Volkswagen Maintena nce booklet vali
dated at the approximate time or mi leage inter
va ls by a n auth ori zed Vo lkswagen dealer, and
that you prov ide these recor ds to the new ow ner
whe never yo u se ll th e vehicle.
Use of Genuine Volkswagen Parts
Vo lkswagen reco mmend s th at Genuin e Volk
swagen parts be use d a s rep laceme nt parts for
th e m aint enan ce, repa ir or rep lacement of em is
s ion con trol systems . U se o f re placeme nt parts
which are nor equiv alent to Ge nuine Volk
swage n parts i n emi ssio n pe rfo rm ance and du
ra bilit y may impair the effec tiv en ess of em iss io n
Booklet 1.2 USA Warranty
Fa ilur e to m ainta in yo ur vehicl e accor ding to the
in stru ction for pro per maintenance may cause
t h e ve hicle to excee d appli cab le emission s stan
d ard s and could re sult in denial of warranty cov
e rage. However, Volkswagen w ill not deny a
wa rra nty claim sole ly on t he bas is of your fa ilure
to ma intain th e ve hicle according to the in stru c
ti ons o r failur e to keep a record of maint enance.
In struction s for proper use of the vehicle are
co ntained in
Volkswage n Ow ner's
Ma nual. <11
con tro l sys te m s. Although use of parts oth er
than Genuine Vo lkswagen parts does not invali
da te these warranties, Vo lkswa gen assumes no
li ability und er the se wa rranti es for fa ilur e of
suc h parts and damage to ot her parts cause d by
s u ch failur e
Maintenance and repairs performed by independent service shops
Without invalidating these warranties, you may
choose ro have ma inten an ce, repair or re pla ce
ment of em iss io n con trol com pon ent s per
formed by any automot ive se rv ice es tab lish
m ent or indiv idu al qu alifi ed to perform such
se 1v ices . I loweve r, the cost of su ch serv ices is
not covere d by tJ1 ese warra nties excep t in em er
gencies . If the indepe ndent service es tablish - m
ent find s warrantabl e defect, you m ay del ive r
th e ve hicle to a n au thorized Volk swage n dealer
and have
defect correc ted free of ch arge.
Vo lkswagen wi ll not be liab le for any expenses
w hi ch yo u h ave incur red at the independent ser
vice estab lishm ent , exce pt for em erge ncy re
pa irs. See "Emerge ncy Repa irs" for furthe r
Parts not scheduled for inspection or replacement
Any part, whi ch is no t sc hedu le d for inspec tion
or rep lace men t a t m aint en an ce intervals speci
fied in th e Volkswage n Main te nan ce booklet, is
covered by thi s wa rran ty for the full warranty pe- riocl
. A ny su ch repa ired or re pla ced under are warrante d for the remaining war
ra nt y
California Emissions Warrantie s 25
Booklet 1.2 USA Warranty
Scheduled part in spection or replacement
A part scheduled only for in spection in accor
dance with Volk swag en' s in struction s or re
quired schedu le d maintenance i s covere d for
the duration of these warranties.
Damage to non -warranty parts
If failure of a warranted causes damage to a
part not covere d by wa rranty, the non-war
ranted pan will al so be rep laced free of
will be re imbur sed if the
r e pair work was ne eded and corr ectly per
forme d, a nd it was impossible or unrea sonable
und er th e cir cu mstan ces to
or d rive yo ur
Vo lkswage n to the nearest a uthorized Volk
sw agen dealer. Th e maximum reimbursem ent
allowab le is an amount equal
the cost if yo ur
authorized Volk swagen d ealer had compl ete d
the repa ir(s) . Reimbursem ent wi ll be consid ered A
part installed in acc ordanc e w ith Volk
sw agen 's instruction s or required scheduled
maintenan ce is warranted uncil the nex t sc hed
ul ed repla cement int erval for the durati on of
the se
when you submit th e fo llow ing items t o yo ur au
t horized Volkswagen dealer:
• A stateme nt expla ining the c ircum stances
tha t pre vented you from getting
to an autho
ri ze d Volk swage n dealer,
• Paid recc ipt(sl.
• Repair order (s), and
• Part(s) re mo ved
yo ur
the vehicl e ca use d by tamp ering with emi ssion
contro ls, use of fuel containing l ead, or fuel n ot
m ee ting th e speci fica tion s set forth in the
Implied warranties
Any implied warranty, including warran ty
o f merchantabi lity or war ranty of fitness for
26 California Emissio ns Warranties
Ow ner's Manua l, and abu se, n eg lect or im
p rope r maint enance of the ve hicl e. D iag no sis
a nd repair of su ch damag e are at the expense of
particular pu rpose, is limited in durat ion to the period of these w ritten
Booklet 3.2 Tip s and Advice
Changing the engine oil
The engine oil be changed at the intervals listed in the Maintenance Booklet.
The engin e oil mu st b e c han ged a ccordin g to th e
int erva ls s pecified in your Ma intenan ce book le t
I. I.
Thi s is ve ry important becau se the lubri catin g
prop erti es of oil decrea se gradually during
n o rm al v ehicl e use. If yo u ar e no t sur e w hen you
yu ur yuur Vol k
sw age n Se rv ice Ad viso r.
Und er so me c ircum sta nces the e ngin e o il
s h o uld b e changed more freq u entl y. C hange oil
mor e often
you driv e mo stl y s hor t d is tan ce s.
opera te the veh icl e in dusty areas or mostl y
und er stop-and-g o traffi c conditi ons. o r wh en
yo u u se yo ur vehicl e where te mperatur es stay
b elow freez in g po int for l ong p eri o ds.
D eterge nt additive s in th e oil will m ake fres h oil
lo ok d ark aft er t he e ngin e ha s bee n runnin g fo r a
s hort t ime. T hi s is normal
is not a r easo n to ch an ge the oil mor e often than r ecomm end ed .
WARN ING
Sto p! Before w orkin g in the en gine compan
ment , alwa ys read and h eed all WARN INGS
34 . The engine co mpartment of motor vehicl e is a potentia lly dangerou s area
and can cause se rious perso nal inju ry.
WARNING
If yo u mu st cha nge the engine oil in yo ur ve
hicle:
• A lways wear eye pro tec tion.
• To reduce the risk of burns from hot e ngine
oil le t the engin e coo l down to th e to u ch.
42 Checking and Filling
WARNING (continued )
• When removi ng the oil drai n plug with
y our fing ers, s tay as far away as poss ible. A l
ways keep your forear m
to the ground
to h elp pr even t hot oil from ru nning down
your
• Drain the oil into a con ta in er des igne d for
th is on e large en ough to hold at least
th e to tal amo unt of oil in yo ur eng ine.
• To reduce t he risk of poisoning, neve r use
em pty food or beverage containers that might
mi slea d someo ne into drinkin g from them.
• Eng ine oil is poisonous. Keep it we ll out of
the rea ch of c hildren.
• Conti nuo us co nta ct with used e ngine oil is
h armfu l to yo ur skin. Alway s pro tec t yo ur skin
by wash ing th oroug hly wi th soa p and water.
For t he sake of environm ent
• Before ch angin g t he oil, fi rs t m ake sur e yo u
k now w here yo u can prop erl y di sp ose of the old
o il.
• Always disp ose o f u se d engin e oil prop erly .
N ev er dump it on garden soil. in wood ed ar ea s,
int o stream s or cl ow n se wa ge drain s.
• Recy cle use d engin e oil
takin g it t o a u sed
e n gin e o il co llect io n fa cilit y in your area , o r co n
ta ct a se rv ice sta tion.
• Beca use of th e probl em of prop er d is po sa l,
a long with the special too ls and nec ess ary exp er
ti se req uir ed,
stro ngly reco mm end that you
h ave yo ur oil ch ang ed b y an auth oriz ed Volk
swage n deale r o r a qualifi ed wo rks hop .