2007 VOLKSWAGEN JETTA drive

Booklet 1.2 USA Warranty
Limited Powertrain Warranty
What is covered
Warranty p eriod
Th e coverage under this wa rra nt y lasts fo r 5
yea rs or 60,000 miles wh ichever occ urs fir st,
from the date th e ve hicl e was first placed in ser­
vice .
Thi s warrant y does not apply to vehicl es use d
for commercia l purp oses s uch as tax i, lim ou­
s in e and re nta l veh icles.
Coverag e
The Limit ed Powertra in Warra nty covers any re ­
p ai r t o correc t a manufacturer 's defec t in mate­
rial or work mans hip for the followi ng Vo lk­
swagen parts and comp onent s:
E ngine
Cy lind er b lock and a ll internal part s, cy linder
h ea d and all int ern al p arts, valve train, spu r be lt,
Whe re to go for warranty service
Th is warranty will b e hon ore d by any autho rized
Volkswagen dealer in th e Un ited Sta tes, in­
cluding its te rri to ries, or Ca nada.
lfyour Volksw age n is brought to an au thori zed
Vo lk swage n dea ler outs ide th e Uni ted States. in -
When the warranty period begins
The warranty peri od beg in s o n the dat e the ve­
hicl e is d eli ve re d to e ither th e original purcha ser
o r the origin al lessee ; or if th e ve hicle is first
p laced in service as a "demonstrator" or ·· co m­
pan y car". on the date su ch ve hicle is firs t p laced
in ser vice. I
f a commercia l ve hicle is so ld t o a sub seq uent
r e tail own er, this warranty
does not appl y.
A ny impli ed wa rranty , includin g an y imp lied
wa rra nty of merc h antabilit y or warranty of fit­
n ess for a particu lar purpo se, is limit ed in dura­
t ion to the period of thi s wr itten warra nty. Some
s tat es do not allo w limit ations on how long an
implied warranty lasts , so this limitati on m ay
not ap ply to
flywhee l, oil pump, water pump, m ani folds, all
re la te d sea ls a nd gaske ts .
Transmission
Case and all interna l part s, torque conve rter, all
relat ed sea ls and gaskets.
Drivetrai n
and all inte rnal d ri ve s hafts
and consta nt velocity (CV) joints . '4
el uding its terr itories, or Ca nada, this wa rrant y will not apply. D efe cts in ma te ri al or wo rkman­
s hi p wiU be correc te d only under the t erm s of
t h e warra nty for n ew Volkswage n ve hicle s in ef­
fec t in th at
Th e Limit ed Pow en ra in Wa rrant y is au to m ati­
ca lly tran sferred wi thout cos t if th e owners h ip of
th e ve hicle chan ges w ithin th e Warranty
Limited Powertrain Warranty 7

Booklet 1.2 USA Warranty
24 Hour Roadside Assistance
The Volkswagen 24 Hour Roadside Assistance
program
The Vo lkswagen 24 Hour Roadside Assistance
program is you r assuranc e help will be th ere
s hould your Vo lkswa gen have a m ec hanical
breakdo wn under norma J
3l drivin g condition s.
Whether t his happ en s thousand s of mil es from
hom e (anyw her e in
U. S. or Canada), o r in
you r own dri veway, you only have ca ll one
t o ll-fr ee number and help will be on way.
I (80 0) 411-6688
To identif y yourse lf as a memb er, simpl y quot e
y our Veh icle ldemifi ca rion Numb er (VIN ). Thi s
numb er can be found on your 24 I-lour Road sid e
Ass ista nce member ship card , or you can find it
on the dri ver's s ide of
dashb oard visibl e
th rough th e windshie ld. 24 Hour Roa dside Ass is- ta
nce is available
10 yo u for first four years of
your new vehicle owner ship.
Th e Vo lksw agen 24 I-lour Roadside Ass is tance
Pro gram includ es
following emer gen cy
road sid e serv ices: emerge ncy tow ing, ball ery
jump sta n, flat tire c hang e, em ergency fuel se r­
v ice, loc k-o ut se rvice a nd ex tricat ion /winch ser­
v ic e.
Oth er se rvice s and benefit s include: trip routing
ser vices and trip in te rrupt io n ben efit s
t h roug hout the U. S. and Canad a.
Pleas e refe r to yo ur 24 Hour Roadside Assis­
tance Owner's Guide for
details on the
services prov ided.
Coverage do es not inclu de se rvice an y ve hicle wi llfully driven n on -reg ularl y trav elled are as su ch as
unu sed roa ds, ope n fields. con stru ctio n sit es. beache s, mud -lili ed driv cways/ lan eways/ concessio n
ro ad s,
lot s, o r an y o ther area that is ina ccess ible or haza rdous fo r th e Serv ice Op erato r's ve hicle to
re ach .
24 Hour Roadside Assistance 13

Booklet 1.2 USA Warranty
Federal Emissions Control System Defect Warranty
For 2 Years or 24,000 miles
Volk swage n of Amer ica, Inc. (Vol ksw age n). th e
au thori zed United State s importer of Volk·
swage n veh icles, warra nts to the or igina l re tail
purchaser or o ri gi nal lessee a nd any sub sequ ent
pur chaser or lessee that every model year
2006 Volkswagen ve hicle imp orte d b y Vo lkswage n:
• was designed, built and equipp ed so as to
co nfo rm at th e rim e of sa le wi th all app licab le
r eg ulations of the Unit ed Stat es Environm ent al
Protection Age ncy (EPA), and
• is free from defe cts in m ater ia l and wo rk·
man ship whi ch ca uses the vehicle to fail to co n·
fo rm with EP A reg ulation s for 2 yea rs afte r the
d ate o f first use or del ivery of the ve hicl e to the
o riginal re tail pur ch aser or orig inal l essee or
until the vehicl e has been driven
24,000 m iles,
w hichever occurs first.
A wa rrant ed part is any part in sta ll ed on a mo tor
ve hicle or mo tor vehicl e engi ne by th e ve hicle or
e ngine manufa ctur er, or insta lled in a
repa ir, w hi ch affec ts any reg ulated emiss ion
fr om a motor ve hicle o r eng in e w hich is sub ject
t o EPA em iss io n sta nda rd s. The fo llow ing part s
o r sys te m s liste d , if d efec tive, co uld cause the
ve hicl e to fail to co nform with EPA regulat ion s:
• Eva porat ive E missio n Co ntrol Syste m:
elud ing f uel tank, filler cap, filler neck a nd leak
detec tion pum p
For 8 Years or 80,000 miles
If the vehicl e has bee n in use for mo re than 24 m onth s or 24,000 m iles, but less than 8 year s or 80,000 mil es, w hic hever occurs fir st, yo ur Vo lk·
sw age n deal er w ill repai r or re pl ace free of
c h arge the fo ll ow ing major emi ssio n control
c ompon ent.s onl y: •
Exh aust Sys tem: includi ng manif olds, turbo·
c har gers, ca ta lyt ic converte rs, down pipes and
particu late rra ps
• EGR Syste m: includin g valves, pip es and
coo le rs
• Fu el In jection Syste m: including control
m odul es, se nso rs, sw itch es, valves and fuel line s
• Int ake Syste m : in cludi ng ca msh af t adj uste r
unit s, se nso rs, man ifold, p ipes a nd control
va lves
• Ig nition System: including coils and senso rs
• 080 System: including Malf uncti on lndi ·
ca to r La mp (MIL) and Data Link Connector
• PCV Sys tem: including control valves an d
pi pes
• Seco ndary Air In jec tion Syste m: in cluding air
pump and control valves
• Emi ssion.rela ted hoses , gaske ts, clamps and
ot her accesso ries use d wi th th e above com po·
n en ts
T he obligation of Vo lk sw age n u nder t his
ra nty is limit ed, ho weve r, to the followi ng: If
within this peri od a de fect in mat erial or w ork ·
ma nsh ip ca uses th e ve hicl e to fail to co nform
wit h EPA regula tion s and the vehicle is br ought
to th e worksho p of an y aut horized Vo lkswage n
d ea ler in the Unit ed States, including it s ter rito·
ri es, and Canada t he dea le r w ill make re pair s as
may b e re quir ed by th ese reg ulati ons free of
• Catalyt ic Co nve rter
• Engin e Electronic
M od ule
• On Boar d Diag nos tic Dev ice
Federal Emissions Warranties 15

Booklet 1.2 USA Warranty
Scheduled part inspection or replacement
A sche duled o nly fo r inspection in accor­
dance with Volkswagen's instru ctions or re­
q ui red schedu led maint enan ce is covered for
the duration of these warranties.
Damage to non -warranty parts
If fa ilur e of a wa rranted causes damage to a
part not covered by warranty, th e no n-war­
ranted part w ill also be replaced free of c harge .
-4
Emergency repairs
Em ergency repai rs performed by non-Volk­
swage n service facility w ill be reim bursed if the
repa ir wo rk was needed and correctly per­
fo rm ed, and
was impossib le or unrea sonable
under the circ umstances to tow or drive your
Vo lkswage n
to the nea res t a uth orized Vo lk­
swagen dealer. The maxim um reim bursement
allowable is an amo unt equal to the cost if yo ur
aut hor ized Volkswagen dea ler had comp le te d
the repai r(s). Reimburs em ent wi ll be cons idered A
install
ed in accordance wi th Vo lk­
swagen's instru ction s or requi red sc heduled
mainte nan ce is warranted until the next sched­
ul ed replacement interval for the durat io n of
the se wa rrant ies.
-4
when you submi t the fo llowing ite m s 10 yo ur au­
thorized Volkswagen deale r:
• A sta tement explainin g the circumstances
that prevented you from getting
an autho­
ri zed Volkswage n dea le r,
• Paid recei pt(s),
• Repa ir order(s). and
•
removed from your Volkswage n. -4
Damage caused by tampering, use of improper fuel, abuse, neglect
and improper maintenance
These warra nties do n ot cover any dama ge to
the vehicle ca use d by tamper ing wit h emiss ion
contro ls, use of fue l containing lead, or fuel n ot
meeting the specifica tion s set forth in th e
Implied warranties
Any implied warran ty, includin g any warrant y
o f m erchantabi lity or war ranty o f fitne ss for a
26 California Emis sions Warranti es
Owner's Manual, and abuse, neglect or im ­
p rope r ma inte nance of the vehicle. Diagnos is
a n d re pair of suc h damag e are at t he ex pense of
t h e ow ner.
-4
p ar ticular purpo se, is limit ed in duration to th e
state d period of these wr itten warra nti es. -4

Free-of-charge repair
under thi s warranty are free of charg e.
Your author ize d Volkswagen dea ler w ill repair
Emergency repairs
If an em erge ncy re pair was performed by a no n­
Vo lkswag en serv ice facility , keep a ll rece ipts, re­
pair orde rs, a nd parts removed from your Vo lk­
swagen .
You will be reimbursed if th e repair wo rk was
ne eded and correctly perform ed an d it was im­
possib le or unr easo nable under th e circum-
Bookl et 1.2 USA Warranty
th e defec tive part or re place it with a new or re­genu ine Volkswagen
stan ces 10 tow or drive your Volkswage n the
n ea rest a utho rize d Vo lkswagen dealer.
A
of the ci rcumstances that pr eve nted
you from getting to an au thori zed Volkswagen
deal er, tog ether with th e paid rece ipts, re pa ir or­
ders, and re p laced parts must b e subm itted to
yo ur authori zed Vo lkswagen dea le r in or der to
be consid ere d for re imbursement. •
BBB AUTO LINE dispute resolution
If yo u are not satisfi ed w ith the warrant y service
yo u rec eive, you may wish to fo llow ste p s se t
fo rth => page 30 .
Vo lkswage n of America, Inc., prov id es a media­
ti on and arbitra tion servi ce for the re so lution of
warra nty and ot her product re lat ed disput es.
Thi s service is c alled BBB AUTO LINE
is co n­
du cte d th rough l ocal offi ces of the Bett er Bus i­
n ess Bureau . If yo u wish
to use th is se rvice, yo u
ma y ca ll th e follow ing toll-free numb er:
I (800) 955-5100
We e nco ura ge you 10 u se BBB AUTO LINE b efore
you dec ide seek remedi es in a co urt of law.
In some s tates yo u may be re quir ed to use
BBB AUTO LINE befor e you ca n assert your right s in
a court of law.
The BBB AUTO LINE se rv ice is free of char ge and
p ermit s yo u to pr esent your case w ithout
at­
torn ey. A dditi onal informat ion on AU TO
LI NE can be found => page 30. •
Limit ed New Vehicl e Warranty 3

Booklet 1.2 USA Warranty
Limited Powertrain Warranty
What is covered
Warranty period
The coverage under rhi s warranry lasts fo r 5
yea rs or 60,000 mil es whicheve r occurs first,
fro m the date the ve hicle wa s firs t pla ced in ser­
v ice.
Thi s warranty does not app ly to vehicl es used
for comme rcial purp oses s uch a s taxi, limou­
s ine and renta l ve hicle s.
Coverage
The Lim ited Pow ertrain Wa rra nty cove rs an y pa ir to correc t a manufacturer 's defec t in mate­
ria l or wo rkman shi p for the following Volk­
swage n pa rts an d co mpon ent s:
Engin e
Cy linder block and all int ernal pa rts, cy linde r
h ead and all internal parts, valve tra in, sp ur belt,
Where to go fo r wa rranty service
This war ra n rywi ll be hono re d by any aut horized
Vo lkswage n dealer in the Unit ed State s, in­
cl udin g its ter ritori es. or Canada.
lf yo ur Vo lkswage n is bro ught
to an au thorized
Vo lkswagen dealer out sid e th e Un ite d Sta tes, in-
When th e war ranty per iod begins
Th e warra nty period begin s on the date the ve­
hicle i s delive re d t o eith er original purch aser
or the ori gi nal l essee; or if the vehicle is fir st
p laced i n se rvice as a "dem onst rator" or "com­
pany car" , o n the d ate s uch ve hicle i s fir st placed
in serv ice.
I f a comm erci al vehicl e is so ld to a subsequent
ret ail ow ner, wa rrant y still do es not appl y.
Any implied warranry, including any impli ed
warranty of merch antabilit y or warrant y of fit­
n ess for a particular purpose, is limit ed in dur a­
tion t o th e pe riod of thi s wri tten war ranty. Some
sta tes do not allow limitati ons on how long an
impli ed wa rrant y las ts , so this limit ation may
not app ly to you .
flywheel, o il pump , wa te r pump , m anifo lds, a ll
related seals and gaskets.
Tran smi ssion
Case and a ll int erna l parts, to rque cu nvcrter, all
re lated seals and gas kets.
Drivelrain
Diff ere nt ial and all int ern al parts, drive s hafts
a nd constant veloci ty (CV) joints .
eluding its territori es, or Canada. thi s will no t app ly. Defe cts in m ate ri al o r workma n­
s hip will be correcte d onl y und er th e te rms of
r h e warra nry for new Volkswage n vehicles in ef­
f ect in that co untry.
The Limi ted Powe rtra in Warranty is a utoma ti­
ca lly tra nsfer red wit h cos t if the ow ners hi p of
th e ve hicle changes w it hin th e W ar ranty
pe riod.
Limited Powertrain Warranty 7

Booklet 1.2 USA Warranty
24 Hour Roadside Assistance
The Volkswagen 24 Hour Roadside Assistance program
T he Vo lk sw age n 24 Hour Road sid e Assistance
p rogram is you r assurance that help will be ther e
s hould your Volk swagen have a m echani cal
breakdown under
dri vin g condit ions.
Whe ther thi s happens thousand s of mil es fro m
hom e (anyw here in th e U.S . or
or in
yo ur ow n dr iveway , yo u onl y have to call one
toll-fr ee numb er and help will be on the w ay.
l (8 00 ) 411-6688
To identify you rse lf as a m emb er, simp ly quo te
y our V ehi cle Identific atio n Number (VIN ). T his
number can be fo und on your 24 Hour R oadsid e
Ass is tan ce mem ber ship card , o r you ca n find it
on t he driver's sid e of th e dashboard vis ibl e
t h rough the wind shi eld. 24 Hour Roa dside Ass is- tan
ce is availabl e
to you for the first four years of
your new ve hicle ow ners hip.
T he Volkswage n 24 Hou r Ro ad sid e Ass is tan ce
Program includ es th e fo llow ing em ergency
roa dside services: emergency towing, battery
jump start, flat tire chan ge, emergency fuel ser­
vice, loc k-o ut ser vice and extr ica tion/ winch ser­
v ice.
Other services and b en efit s includ e: trip routing
an d trip interruption b enefits
th roughout the U.S . a nd Canada.
Please refer to you r 24 Hour Roads ide A ss is­
tanc e Owner's Guide for
details on the
serv ices provided.
Coverage does not incl ude service 10 an y ve hicle willfully dr ive n no n-regularly travelled areas suc h as
unu sed roads, open field s, construct ion sit es, beac hes , mud -filled dr ivcw ays/lan cways/co nces sion
road s, vacan t lo ts, or any other
1h a1 is inacces sible o r hazardo us fo r th e Se rv ice Operator's vehicl e 10 reach .
24 Hour Roadside Assistance 13

Emergency repairs
Emergen cy repair s performed by a non-Volk­
swagen serv ice fa ci lit y wi ll be reimbur sed if th e
r e pair work was nee ded a nd co rre ctly pe r­
formed, and it was impossib le or unreaso nable
u nder the cir cumsta nces to tow or drive your
Vo lkswagen to th e near est author ize d Vo lk­
swage n deale r. The maxi mum reimbur sement
a llowab le is an
equ al to the co st if your
authoriz ed Volkswagen dealer had complete d
the re pair (s). R eimbur sement will be co nsidered
Bookl et 1.2 USA Warranty
when you submit th e fo llowin g item s to your au­
thorized Volk swagen dealer:
• A sta te m ent explainin g th e cir cum stances
th at prev ented you fr om gettin g to an auth o­
Volkswagen dealer,
•
r ece ipt(s),
• Repair ord er(s), and
• Part(s ) re mov ed from your
Damage caused by tampering, use of improper fuel, abuse, neglect
and improper maintenance
These warranti es do not cove r any damage lo
the veh icle cause d by tampering with emi ssion
co ntrols, u se of fuel containi ng lead , or fuel not
m eet ing the spec ifications set fort h in th e
Implied warranties
Any impli ed warranty, including any warranty
of mer ch ant ability or warranty of fitn ess for a Own
er's Manual , and abuse, neglec t or i m­
p rope r maint enance of the vehicle. Diagn osis
a nd repai r o f suc h damage are a t th e ex pen se of
th e particular purpose , is limited in duration to the
stated period of these
Incide ntal and consequentia l damages
T hese warranties do not cover any incident al or
co nse quential damage s, including loss of resale
va lue, lost profit s or earni ngs, and out-of ­
po cke t exp en ses for sub stitute tran sport ati on
or lodging.
So me s ta tes do not a llow the exclus io n or limita­
ti o n of in ciden tal or consequential damages , so
thi s lim itatio n or excl usion may not apply to
yo u.
Tips
In the event you ha ve not r eceived the services
promised in th ese warra nties, please follo w the procedure
s desc ribed in this booklet under th e
titl e "Custo mer CARE ".
• You may obtain further information re­
ga rdin g th e Emi ssion s Performance Wa rran ty or
r epo rt vio la tion of the ter ms of the Em iss io ns
Pe rforman ce Warra nty by contac tin g: Manager,
Cer tifica tion and Compl ia n ce Divis ion (6405)) ,
W arranty C laims, En viro nmental P rotec tion
Age ncy, Arie l Ri os Buildin g, 12 00 Penn sylva nia
Ave nue, N .W., Washin gton, D C 20460
Federal Emissions Warrant ies 19