
Booklet 1.1 Maintenanc e 
Service 
authorized  Volkswagen dea ler  offe rs many  services  for your  convenienc e, su ch as tended  service hours, early  bird service, body pairs,  to name just a few.  Ask  about  them. 
Arrange  your service with  your  dealer when it 
is  convenient  for you. 
Ask your Service  Advisor about th e  service 
you  need and discu ss the  cost  involv ed. 
tainer. 
can  check  your car's interior  and  ex terior lighting  syste m  for correct  functioning. 
4 Warranty Voucher 
Leave word where  you can be  reached  during 
th e day and when you wou ld  like to  pick your  car 
up. 
Keep all  receipt s of maintenanc e and repair s 
performed. serv ice reco rd is  important 
w he n  making  use of you r warra nty. 
Maintena nce serv ices  performed  by you r thori zed dealer  at the  intervals  specified,  will 
also  be 
documented in this  booklet. 
Automobile  tec hnology  ch an ges contin u-ously. authorized  Volkswagen  dealer al-
ways  has  the m ost  curren t Service and n ance information  for your Volkswagen  model. 
It is possib le  that  this info rmation  may  differ 
from  the checkpoint s listed in  thi s bookl et. Volkswagen  Service Advisor can answer any questi ons  you  may 
trouble  and  expense  la te r.  

Booklet 1.2 
docs not resolve your produc t concern to  your satisfaction or if you do not wis h t o present your concern to  either of them, you may take advantage of the mediation and arbitration services of the  Be tt er  Bu siness Burea u. Thi s program is called BBB LINE and  i s available  to  yo u 
free of charge, on a  natio nw ide basis  as  lo ng  as you r vehicle has been driven less than 
regarding your claim. 
The LINE program has two parts. The 
to bring your claim to  a mutllally acceptable resolut ion. You do no t have to participate in mediation if  yo u would rather proceed immedia tely  to arbitration. Arbitration is 
t h e other part of BBB LINE.  Arbitratio n  i s 
a process b y which an impartia l  p e rson makes a decision  on  your claim . The arbitra tors a rc  no t connected with the automobile industry and serve  on  a voluntary ba sis. 
I f  you  do  no t agre e with 
the mediated resolution and/or have opte d  to arbitrate, an arbitration hearing be scheduled. You m ay attend the 
hear ing in pers o n, be represented  b y an attorney, bring w it nesses, and give  supportin g ev
idence. I n stead  of appearing personally, you may request a written or even  a telephone arbitration hearing. 
If 
you  wis h  to  use BBil please call the  following toll-free  number: 
BBB 
Tel.:  I 
Whe n you  call  th e  local of th e its stafTwill need the  followi ng information: 
n am e, address and telephone number 
Make, mode l and Veh icle Identification Numbcrofyourvehicle (VIN) 
Delivery date and current mileage 
Nature of complaint or proble m 
T
he arrange an a rb it ra tion hearing. 
A 
decision  will  be made by the arbit ra to r within 3 days of th e hearing (typi cally  a decis ion  is made days from the date 
swagen of America,  Inc. will  be bound b y the deci sion and it s obligatio n  wi thin th e time 
not have to compl y 
w ith any part of the decis ion. 
LINE Arbitration Program is provided in the Informa tion about tection Laws booklet which is presented to you 
b y your dealer when you take  delivery of your n ew vehicl e.  

WARNING 
Always make sure that you the suggestions and heed  th e WARN INGS in this Booklet. 
Safety equipment 
Additional important information that yo u 
need  to know fo r you r own safety and the safety of your passengers and others  is in the Bookl ets of your Literature. 
T his 
The  safety are part of the occupan t rest rain t system and work  together  to 
help  reduce  the risk 
of injury in accident  situation s. 
Your safe ty  and the safety of your pass enge rs 
s houldn 't be left t o chance. Adva n ces  in  te ch
n ology  have  mad e variety of feature s  available to  help  red uce the risk of injury  in a collisio n. 
T he followin g is lis tingofjust a  few  of th e s afe ty 
f e at ures in  your Vo lk sw age n: 
sophisticate d safe ty  belt s  for  all seating positio n s. 
sa fe ty  belt force for the  front seats 
s eati ng  po sition s, 
safety be lt pre te nsioners  for  the front seatin g 
p ositions and for the outboard rear seating pos i
t io ns  in combin ati o n  w it h  optional re a r s id e air
b ags, 
sa fety b elt  he ight adjustment for the front s eat s, 
fr ont airbags  sys te m , 
sid e  airb ags  for the front seats, optiona l for the  outboard  re a r seats ( fo u r doors  ve hicl e) 
2 Safe driving 
S id e Protection ai rbags, 
h ead res tra in ts  fo r ea ch seat in g positi on , and 
adjustable s teerin g column. 
T he se 
individua l sa fety features, wo rk t ogeth er as a syste m  to  help protect yo u and your passeng ers  in  a  wid e range of collis io ns. T hese features can't work as a  sys te m  if they are  notal
w ays correctJy a dju ste d and correc tl y  used! 
T
his Bookle t p rov ides  important in for matio n 
a b out why  these features are important,  how they  w ork  to help  protect yo u and your passengers and the y  m ust be adju ste d  and used to get the  g re atest  ben efit  an d reduce the  lik eli
h oo d of  injury. T he  Booklet a ls o  conta in s i mpo r
t a nt  WARNINGS  th a t yo u a nd  you r passenge rs mus t  alw ays rea d and  hee d  in order to  he lp r e
d uce  th e  risk o f perso nal  inju ry. 
Safety  is 
everybody' s  responsibility!  

the elec tronic  control page 41, SENGER 
Always  remember.  a child  seat or infa nt carrier 
in stalled on th e fron t seat  may the rapidly pas senger's airbag  in a frontal collision. The 
airbag could  greatly  re duce  the effectiveness of the c hild  restraint and even  seriou sly injure  th e 
c hild  during 
stro ng ly  recommend  that children  always sit  in 
th e back page 53, 
infant in  a seat stall ed on th e front  passe nge r seat ously injured  and can be killed if the front 
airbag  inflates eve n with  an 
System. 
The inflating  airba g will hit the child  seat or infant carrier  with  great  force and will 
smas h  th e c hild  seat and c hild  against the backrest, cent e r armre st,  door or roof. 
Always  install r earwa rd-facing  child seats on the rear scat. 
If  you must install  a rearward  facing child seat on the front passe nger scat becau se  of 
light docs not com e on and stay on, imme diatel y 
your authorized swage n dealer or qualified  workshop. 
terferc  with the ously  inju re or even the child -eve n with 
a n A irb ag 
in exceptio nal  circumstances,  you must 
in stall  a fonvard-facing c hild  restraint on the front  passe nger's sca t: 
-
Fon vard-facin g seats install ed on the front  passenger's  seat may interfer e 
with the  deplo ym ent of the air bag and cause seriou s personal  injury to  the child . 
2.1 Safety  first 
turer's  instructions  provid ed  with the c hild 
sea t or carrier. 
- Neve r 
put the fonvard-faci ng c hild 
ment panel. 
- Always move the passe nge r sca t into  its 
rearmost pos ition  in the scat's fore and aft adjustment range,  as far away  from the airbag as possi ble before  installing ward-facing 
scat that can increase the total weight te re d  by the weig ht-sensing mat and ca n 
ca use  injury  in a cras h. 
Make  sure that the BAG light  comes  on  and stays on all the time w henever  the  igniti on i s switc hed  on. 
th e BAG light does not com e on and stay  on , imm ediately  in stall the fonv ard-facing child scat  in  a rea r seatin g 
position  and have the  airba g sys tem inspec ted 
by  your authorized Volkswagen  dealer or qualified  workshop. 
To reduce the ris k of se rious  injury, make su re that  tltc light is on whenever  a child  restraint is  install ed on th e 
front passenger  scat and the ig niti on is switched on. 
the d ocs not stay on, perform th e c hecks  descr ibed the  Advanc ed 
Take  the c hild  restra int  off  the front senger seat and in stall  it properly at one of the 
r ear sea t position s if  th e BAG light  does  not sta y on. 
Airbag system 31  

Forward-facing child seats insta lled on the front passenger's seat may interfere with the 
d eployment of the airbag and cause serious 
personal injury to the child. 
Always make sure the fonvard-facing seat has been designed and certified by it s fa cturer for  use on a front scat with a senger front and side airbag. 
Alway s carefully follow the manufacturer's instructions provided with the child seat or carrier. 
Never put the fonvard-facing child 
Always move the  passenger seat into its arrnost position in the seat's fore  and aft 
(cont;nued) 
justment range, as far away from the airbag as poss ible before installin g the fonvard-facing 
c hild  restraint. The backrest must be adjusted to an upright position. 
Always make sure that nothing prevents the front passenger's seat from  being moved to the rearmost position in its fore and aft justment range. 
Never place additional it ems on the seat that can increase the total  weight registered b y the weight-sensing mat and can cause injury in a crash. 
Advanced Airbag 
trolunit whent h e igniti on i s on. The control unit monitors the Advanced AirbagSystem and turns 
th e airbag indicato r light on w hen malfunction in the syste m components  is detec te d.  The tion of the a irbag indicator light  is described  in 
g reater detail  below. Because the front 
vanced Airbag you must take car e  to prevent it  from being dam aged. Damage to the seat m ay prevent the Advanced  Airb ag  for  th e 
front  passenger seat from doing its  job  in a 
crash. 
The  front 
Advanced Airbag System consists of the following: 
Cras h sensors in the  front  of the  ve hicl e th at measure ve hicle accelera tion /deceleratio n to 
prov ide informatio n  t o the Advanced  Airbag 
Sys tem about the severity of the cras h. 
An electronic control  unit,  with integra ted crash sensors for fr ont and side impacts. The control u nit whethe r  to fire just one or b oth stages o f the front a irbags based o n the formation  received from the cra sh  sensors. The control  unit also w hethe r th e safety belt pretensioners should be acti va ted. 
A dual -stage  Ad vanced  Airbag with  gas 
A dual-stage Adva nced Airb ag and gas 
A weight-sensi ng under uphols tery 
paddi ng of the front passenger seat  c u shion that m eas ure s th e total  weight on the seat. The matio n registered is sent continuous ly  to regulate deployment of th e front  Advanced Airbag on the passenger side. 
An airbag monitoring system and indicator light in the  in strument page 
Airbag system 35  

Booklet 2.1 Safety first 
A n  ai rbag sys te m tha t i s no t func ti o nin g erl y cannot provi de s upplemental pro tec tio n 
in  a fronta l crash . 
th e a ir bag indi cato r 
sib lc that  th e airb ag 
wo rksh op. 
o r be seriou sly injure d  an d  ca n b e kill ed . 
Even tho ugh  your vehi cle i s with Advance d Air bag make certain 
that chil dre n, es pecia lly  12  years yo unge r,  always  ride on  th e back seat p roper ly 
res tra ined fo r th eir age and size. 
A lways  install fo rward o r rea nvard -facing 
c hild  seats o n th e re a r seat- eve n with an vance d Airbag Sys te m . 
a rearward - faci ng  chil d scat on the fro nt passenger seat because o f 
BAG does  not com e on  an d  stay o n, immedi ate ly 
s h op. 
A tig ht tethe r or other str a p o n a faci ng  ch ild res tra int  attach ed t o the fro nt se nger seat ca n put to o much press ure  on the 
we ight-se nsing  mat in the  se a t and reg is te r more a weight than is on  th e seat. The 
h ea vier  weig ht regis tere d can make the 
sys te m w ork as thou gh  an  adult were on th e seat a nd  dep loy  th e  Advance d Air bag w he n  it 
m ust  b e s uppresse d causin g se rious o r eve n 
fata l inju ry to the c hild . 
An  imp roperly  in sta lled  child  res tra int  can 
ou sly  in ju re or even child -eve n wit h 
a n  Advanced Airbag  Syste m . 
in  exce pti onal ci rcums ta nces,  you must a  fo n vard-faci ng  chil d restrai nt on the 
f ro nt passenger's seat: 
-
Fon vard-faci ng c hild seats o n 
th e front passe nge r's  scat  may inte rfere with the deploym en t of th e a irbag  and 
ca use  serio us perso nal  inju ry to the  child . 
- Always 
mak e s ure the  fonvard-fac ing seat has been  des ig ned and certifi ed  by  its 
m anufact ure r f or use o n  a fron t seat with a 
passenger  fron t a nd  side airbag. 
- Always 
the lllr er's  in structi o ns provid ed  with  the seat o r  carrier. 
- Never 
put the fonva rd-faci ng c hild straint up again st  o r v ery near th e ment panel. 
- Always  move  the passenger seat into its rearmos t p osi tion in  th e seat's fo re a nd  aft adjustm ent  ra nge, as fa r  away  from the airbag as p oss ib le  before in sta llin g th e war d-faci ng  child  restra int. The backrest must b e adjuste d  to  an upright p os ition. 
- Alway s ma ke sure t hat n
oth in g  preve nts 
th e front passe nger's seat from bei ng 
m ove d  to th e rearmost p osition  in its  fore and aft adju stment  range. 
- Never  pl
ace additio nal  it e m s o n  th e seat 
th at 
te re d b y the weight-se nsin g m at  an d can 
ca use  inju ry in a cras h. 
M ake  sure th at th e PASSENGER ligh t comes on and stays  on 
BA G 
wo rksh o p . 
Airbag sy ste m 43  

Alway s seats on the rear seat. 
a rearward-facing 
seat in  a rear seating position and h ave the airbag system inspec te d immediately by your authorized  Volkswagen dealer or qualified 
workshop. 
Fonvard-facing  child seats  installed on the 
front passenger seat may  interfere  with the 
chorage to the highest adjustment posi
t ion. 
- Always  move 
the passenger seat to the 
hi ghest  position  in th e up and down justment range and move  it back  to 
the tim e whenever the ignition  is 
switched 
Advanced front airbag system and 
Your vehicle  is  equipped  with  a dual-stage  front Airbag in compliance with 
Unit ed Federal  Motor  Vehicle  Safety dard as at th e  tim e your 
ve hicl e was manufactured. 
T he  Advanced  Airbag  system  in you r veh
icle to meet th e requ irements for 3 and 6 year-old  chil dre n (as  defined in the s tandard ) on the passe nger  side and small 
adults on the  driv er  side. d eplo ym ent 
occurs  in tho se crashes  that take  plac e at lower 
d ecla ratio ns  as  defin ed in th e  ele c
tronic unit. Th e low risk  deployment  crit eria  are tended  to  redu ce the  risk of injury  through inter
action  with  the airbag  that can occur in these 
safety 
airbag  inflates. In  additi on, the  system has been certified to  comply with  the qu ir e m ent s of th e  Safety  Standard , to  turn  off the 
f r ont  airbag  for infant s up to 12 months  w ho  are restrained on th e  front  passenge r seat in child that  are 
can be a very  dangerous  place for an in-fant or la rger child  in a rearward -facing  

page 
There are  also  additi ona l a dju stment s tha t mus t 
b e  m ad e in order to be a ble  to  properl y install  a 
c hild res trained on th e f ro m  seat: 
Set th e safe ty bell upper a nch orage for th e 
front passenger  seat to the hi ghest  adju stment po sition if th e  available  safety  belt l eng th  is  sufficient  to  prope rly  install the  child  res traim 
Move  the fr ont passe nge r scat to  the  highes t 
pos ition in the seat's  up and do wn adju stment 
range. 
Mo ve the front passe nge r seat to  the  rea rmos t positio n in  the seat's  fore  an d  aft  adjustment range,  as far away from  the airbag  as pos
sib le  before  insta llin g th e  forw ard-fa cin g c hild 
If a strap ortether  is  bein g used  to tic  th e child  seat  to  th e fro nt passe nge r seat,  make  sure 
t h a t it  is  not so tight  that  it causes  the w eig ht sensing  m at to m ea sur e mo re  we ight  than  is  acon the  seat. 
Always  r
emember: Even though  your vehicl e is equipped w ith an Adva nce d Air b ag all childr en. espec ially  those  12  years and you nger, 
s h ou ld always ride  in the  back  scat properly re
strai ned  for th eir and size. 
Not  u sin g a  child seat,  using  the wrong  child seat or improperly ins taUing a c hild  res traint 
in creases  the risk  of seriou s personal injury and death. 
All vehicle  occu pants and especially children must  a lways  be  res train ed properl y 
w heneve r riding  in a ve hicle . 
- An 
unrestrained or improp erl y  re 
s trained  child  can be injur ed or killed  by 
ava ilabl e c hild seats  are  re
quired  to comply with hicle Safety  Standard 
use child  restraint sys te m s that fully contact the  flat portion of th e seat 
c u shi on. Th e child  restraint must  not tip  or lean to  either  si de.  Volkswagen does not recommend using  child seats that rest on legs or tube- like  frames.  They do not pro
vide adequate cont act  with the se at. 
- Always  h
eed all legal  requirem ents per
taining  to  th e in stallation and u se of c hild seats  and carefully  follow  the in struction s provided  by the manufacturer of th e scat 
yo u are  usin g. 
Neve r allow children unde r 4 ft 9  in (57 in ch es  /1.45 meters)  to wear a  normal safe ty  belt . T hey must  alway s be  re strai ned by 
a prope r child  restraint syste m. they  could  su sta in injuries  to  th e abdomen and n ec k areas during sudden braklng  ma
neuv ers or acci de nt s. 
Never  let more than one  child  occupy a 
c hil d scat. 
Neve r let babies or older child ren ride  in a vehicl e w hil e sittin g on tlt e lap of ano ther pas
senge r. 
- Holdin g a child in yo
ur arms is  neve r a 
subs titute for  a child  restraint syste m . 
-
The s trongest person co uld not  hold  the 
c hild  with  the forc es that exist  in an  acci
d e nt . Th e child will strike the  int erior of the vehicl e and can al so be struck b y the  pas
senge r. 
-
The c hild and th e passe nger can also  injure each another in an acci dent . 
Neve r  in stall  rcanvard-faci ngchild seats or infant carriers on the  front passenger seat.  A 
c hild w ill be  se riou sly  inju red and ca n be 
safety 57