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Before making these checks, make sure
you have sufficient fuel and that you have
followed the correct starting procedure giv-
en in “How to start the hybrid system” on
page 324 in Section 3. If your vehicle is
equipped with the engine immobilizer sys-
tem, also check whether the other keys
will start the hybrid system. If they work,
your key may be broken. Have the key
checked at your Toyota dealer. If none of
your keys work, there may be a malfunc-
tion in the immobilizer system. Call your
Toyota dealer. (See “Keys (with engine
immobilizer system)” on page 22 in Sec-
tion 1−2.)
If the instrument cluster dims or the
instrument cluster display turns off
with the ignition on... 1. Check that the 12 volt battery terminals are tight and clean.
2. If the 12 volt battery terminals are O.K., the 12 volt battery is discharged.
You may try jump starting. See “(b)
Jump starting” on page 338 for further
instructions.
NOTICE
Hybrid vehicles cannot be push
started.
If the instrument cluster displays with
normal brightness levels with the igni-
tion on...
The hybrid system may be faulty. Contact
your Toyota dealer. If the 12 volt battery is discharged, the
hybrid system can be started by jump
starting. Depending on the vehicle con-
dition, however, the hybrid system may
not start.
To avoid serious injury and damage to
your vehicle which might result from an
explosion of the battery, acid burns,
electrical burns, or damaged electronic
components, follow instructions careful-
ly.
If you are unsure about how to follow this
procedure, we strongly recommend that
you seek the help of a competent me-
chanic or towing service.
CAUTION
Batteries contain sulfuric acid
which is poisonous and corrosive.
Wear protective safety glasses when
jump starting, and avoid spilling
acid on your skin, clothing, or ve-
hicle.
If your vehicle will not start—
(a) Simple checks
(b) Jump starting
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8. Lower the vehicle completelyand tighten the wheel nuts.
Turn the jack handle counterclock-
wise to lower the vehicle.
Use only the wheel nut wrench and
turn it clockwise to tighten the nuts.
Do not use other tools or any addition-
al leverage other than your hands,
such as a hammer, pipe or your foot.
Make sure the wrench is securely en-
gaged over the nut. Tighten each nut a little at a time in
the order shown. Repeat the process
until all the nuts are tight.
CAUTION
When lowering the vehicle,
make sure all portions of your
body and all other persons
around will not be injured as
the vehicle is lowered to the
ground.
Have the wheel nuts tightened
with torque wrench to 103 N·m
(10.5 kgf·m, 76 ft·lbf), as soon
as possible after changing
wheels. Otherwise, the nuts
may loosen and the wheels
may fall off, which could cause
a serious accident.
Do not attach a heavily dam-
aged plastic wheel ornament.
It may fly off the wheel and
cause accidents while the ve-
hicle is moving.
9. Check the air pressure of the re-
placed tire.
Adjust the air pressu re to the specifi-
cation designated on page 415 in
Section 8. If the pressure is lower,
drive slowly to the nearest service
station and fill to the correct pressure.
Do not forget to reinstall the tire infla-
tion valve cap as dirt and moisture
could get into th e valve core and
possibly cause air leakage. If the cap
is missing, have a new one put on as
soon as possible.
10.Restow all the tools, jack and flat tire securely.
As soon after changing wheels as
possible, tighten the wheel nuts to the
torque specified on page 415 in Sec-
tion 8 with a torque wrench. Have a
technician repair the flat tire and re-
place the spare tire with it.
—Lowering your vehicle —After changing wheels
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(a) Towing with wheel lift type truck——From front
—From rear
(b) Using flat bed truck
Front wheel drive models(a) Towing with wheel lift type truck— —From front
—From rear
(b) Using flat bed truck
All wheel drive models
If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice. In consultation with them, have
your vehicle towed using either (a) or
(b).
Only when you cannot receive a towing
service from a Toyota dealer or com-
mercial tow truck service, tow your ve-
hicle carefully in accordance with the
instructions given in “—Emergency tow-
ing” on page 355 in this Section.
Proper equipment will help ensure that
your vehicle is not damaged while being
towed. Commercial operators are generally
aware of the state/provincial and local
laws pertaining to towing.
Your vehicle can be damaged if it is
towed incorrectly. Although most operators
know the correct procedure, it is possible
to make a mistake. To avoid damage to
your vehicle, make sure the following pre-
cautions are observed. If necessary, show
this page to the tow truck driver.
If your vehicle needs to be
towed—
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If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice.
If towing service is not available in an
emergency, your vehicle may be tempo-
rarily towed at less than 30 km/h (18
mph) by a cable or chain secured to
one of the emergency towing eyelets on
the front of the vehicle. Use extreme
caution when towing the vehicle.
To install the front towing eyelet, see
“—Installing front towing eyelet” on page
356 in this Section.
NOTICE
Only use specified towing eyelet;
otherwise your vehicle may be dam-
aged.
Never tow a vehicle from the rear
with four wheels on the ground.
This may cause serious damage to
the transmission.
A driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done only
on hard− surfaced roads for a short dis-
tance and at low speeds. Also, the
wheels, axles, drive train, steering and
brakes must all be in good condition.
CAUTION
Use extreme caution when towing ve-
hicles. Avoid sudden starts or erratic
driving maneuvers which would place
excessive stress on the emergency
towing eyelet and towing cable or
chain. The eyelet and towing cable or
chain may break and cause serious
injury or damage.
NOTICE
Use only a cable or chain specifically
intended for use in towing vehicles.
Securely fasten the cable or chain to
the towing eyelet provided.
Before towing, release the parking brake
and put the transmission in “N”. The key
must be in “ACC” (hybrid system off) or
“ON” (hybrid system on).
CAUTION
When the hybrid system is off, the
power assist for the brakes and steer-
ing will not work so steering and
braking will be much more difficult
than usual.
—Emergency towing
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Before emergency towing, check that
the eyelet is not broken or damaged
and that the installation bolts are not
loose.
Fasten the towing cable or chain se-
curely to the eyelet.
Do not jerk the eyelet. Apply steady
and even force.
To avoid damaging the eyelet, do not
pull from the side or at a vertical
angle. Always pull straight ahead.
CAUTION
If the emergency towing eyelet is
used to get out when your vehicle
becomes struck in mud, sand or oth-
er condition from which the vehicle
cannot be driven out under its own
power, make sure to observe the pre-
cautions mentioned below. Otherwise,
excessive stress will be put on the
eyelet and the towing cable or chain
may break, causing serious injury or
damage.
If the towing vehicle can hardly
move, do not forcibly continue the
towing. Contact your Toyota dealer
or a commercial tow truck service
for assistance.
Tow the vehicle as straight ahead
as possible.
Keep away from the vehicle during
towing.
The following methods are effective to get
out when your vehicle is struck in mud,
sand or other condition from which the
vehicle cannot be driven out under its own
power. Use extreme caution when towing
vehicles. In addition, keep away from the
vehicles and towing cable or chain when
towing.
Remove the soil and sand in the front
and the back of the tires.
Place a stone or wood under the tires.
—Emergency towing eyelet
precautions— Tip s fo r to win g a st u ck
vehicle
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Windshield washer nozzles: Make sure
that the nozzles do not become blocked
when waxing. If a nozzle becomes
blocked, contact your Toyota dealer to
have the vehicle serviced.
NOTICE
If a nozzle becomes blocked, do not
try to clear it with a pin or other
object. The nozzle will be damaged.
Exterior lights: Do not apply wax on the
surfaces of the lights. Wax may cause
damage to the lenses. If you accidentally
put wax on the light surfaces, wipe or
wash it off.3. Wax the vehicle again when water does not bead but remains on the sur-
face in large patches.
CAUTION
Vehicles with side airbags and cur-
tain shield airbags:
Be careful not to splash water or
spill liquid on the floor. This may
prevent the side airbag and curtain
shield airbag from activating cor-
rectly, resulting in serious injury.
Do not wash the vehicle floor with
water, or allow water to get onto
the floor when cleaning the vehicle
interior or exterior. Water may get
into audio components or other
electrical components above or un-
der the floor carpet (or mat) and
cause a malfunction; and it may
cause body corrosion.
Vinyl interior
The vinyl upholstery may be easily
cleaned with a mild soap or detergent
and water.
First vacuum over the upholstery to re-
move loose dirt. Then, using a sponge or
soft cloth, apply the soap solution to the
vinyl. After allowing it to soak in for a few
minutes to loosen the dirt, remove the dirt
and wipe off the soap with a clean damp
cloth. If all the dirt do not come off, re-
peat the procedure. Commercial foaming −
type vinyl cleaners are also available
which work well. Follow the manufacturer ’s
instructions.
NOTICE
Do not use solvent, thinner, gasoline
or window cleaner on the interior.
Cleaning the interior
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Your Toyota vehicle has been designed for
fewer maintenance requirements with long-
er service intervals to save both your time
and money. However, each regular mainte-
nance, as well as day−to −day care, is
more important than ever before to ensure
smooth, trouble− free, safe, and economical
drivings.
It is the owner ’s responsibility to make
sure the specified maintenance, including
general maintenance service, is performed.
Note that both the new vehicle and emis-
sion control system warranties specify that
proper maintenance and care must be per-
formed. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for complete warranty information.
General maintenance
General maintenance items are those day −
to −day care practices that are important to
your vehicle for proper operation. It is the
owner ’s responsib ility to ensure that the
general maintenance items are performed
regularly.
These checks or inspections can be done
either by yourself or a qualified technician,
or if you prefer, your Toyota dealer will be
pleased to do them at a nominal cost. Scheduled maintenance
The scheduled maintenance items listed in
the “Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement” are those
required to be serviced at regular inter-
vals.
For details of your maintenance schedule,
read the “Scheduled Maintenance Guide”
or “Owner ’s Manual Supplement”.
It is recommended that any replacement
parts used for maintenance or for the
repair of the emission control system
be Toyota supplied.
The owner may elect to use non Toyota
supplied parts for replacement pur-
poses without invalidating the emission
control system warranty. However, use
of replacement parts which are not of
equivalent quality may impair the effec-
tiveness of the emission control sys-
tems.
You may also elect to have mainte-
nance, replacement, or repair of the
emission control devices and system
performed by any automotive repair es-
tablishment or individual without invali-
dating this warranty. See “Owner’s War-
ranty Information Booklet” or “Owner’s
Manual Supplement” for complete war-
ranty information.Where to go for service?
Toyota technicians are well
−trained spe-
cialists and are kept up to date with the
latest service information through technical
bulletins, service tips, and in −dealership
training programs. They learn to work on
Toyotas before they work on your vehicle,
rather than while they are working on it.
You can be confident that your Toyota
dealer ’s service department performs the
best job to meet the maintenance require-
ments on your vehicle—reliably and eco-
nomically.
Your copy of the repair order is proof that
all required maintenance has been per-
formed for warranty coverage. If any prob-
lems should arise with your vehicle while
under warranty, your Toyota dealer will
promptly take care of it. Again, be sure
to keep a copy of the repair order for any
service performed on your Toyota.
What about do it yourself maintenance?
Many of the maintenance items are easy
to do yourself if you have a little mechani-
cal ability and a few basic automotive
tools. Simple instructions for how to per-
form them are presented on page 375 in
Section 7.
Maintenance requirements
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If you are a skilled do−it−yourself mechan-
ic, the Toyota service manuals are recom-
mended. Please be aware that do −it−your-
self maintenance can affect your warranty
coverage. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for the details. Listed below are the general maintenance
items that should be performed as fre-
quently as specified. In addition to check-
ing the items listed, if you notice any
unusual noise, smell or vibration, you
should investigate the cause or take your
vehicle to your Toyota dealer or a quali-
fied service shop immediately. It is recom-
mended that any problem you notice be
brought to the attention of your dealer or
the qualified service shop for their advice.
CAUTION
Make these checks only with ade-
quate ventilation if the hybrid system
is turned on.
IN THE ENGINE COMPARTMENT
Items listed below should be checked
from time to time, e.g. each time when
refueling.
Washer fluid
Make sure there is sufficient fluid in the
tank. See page 403 in Section 7
−3 for
additional information. Coolant level
Make sure the coolant level is between
the “FULL” and “LOW” lines on the see
−
through reservoir when the hybrid system
is cold. See page 388 in Section 7 −2 for
additional information.
Radiator, condenser and hoses
Check that the front of the radiator and
condenser are clean and not blocked with
leaves, dirt or insects. See page 389 in
Section 7 −2 for additional information.
12 volt battery electrolyte level
Your Toyota has a maintenance free bat-
tery. You do not have to add distilled wa-
ter. For longer life of the battery, however,
see page 400 for additional information.
Brake fluid level
Make sure the brake fluid level is correct.
See page 390 in Section 7 −2 for addition-
al information.
Engine oil level
Check the level on the dipstick with the
hybrid system turned off and the vehicle
parked on a level spot. See page 386 in
Section 7 −2 for additional information.
General maintenance