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If your vehicle becomes stuck in snow,
mud, sand, etc., then you may attempt
to rock the vehicle free by moving it
forward and backward.
CAUTION
Do not attempt to rock the vehicle
free by moving it forward and back-
ward if people or objects are any-
where near the vehicle. During the
rocking operation the vehicle may
suddenly move forward or backward
as it becomes unstuck, causing injury
or damage to nearby people or ob-
jects.
NOTICE
If you rock your vehicle, observe the
following precautions to prevent dam-
age to the transmission and other
parts.
Do not depress the accelerator ped-
al while shifting the selector lever
or before the transmission is com-
pletely shifted to forward or reverse
gear.
Avoid spinning the wheels.
If your vehicle remains stuck after
rocking the vehicle several times,
consider other ways such as tow-
ing.
(a) Towing with wheel lift type truck—
—From front
—From rear
(b) Using flat bed truck
If your vehicle becomes stuck If your vehicle needs to be
towed—

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If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice. In consultation with them, have
your vehicle towed using either (a) or
(b).
Proper equipment will help ensure that
your vehicle is not damaged while being
towed. Commercial operators are generally
aware of the state/provincial and local
laws pertaining to towing.
Your vehicle can be damaged if it is
towed incorrectly. Although most operators
know the correct procedure, it is possible
to make a mistake. To avoid damage to
your vehicle, make sure the following pre-
cautions are observed. If necessary, show
this page to the tow truck driver.
CAUTION
If your vehicle needs to be towed, do
it with the front wheels raised. If the
wheels with the motor generator are
on the ground when towing, the mo-
tor may continue to generate electrici-
ty. This may cause the electricity lea-
kage. Depending on the severity of
the damage, electricity leakage may
cause fire.
TOWING PRECAUTIONS:
Use a safety chain system for all towing,
and abide by the state/provincial and local
laws. The wheels and axle on the ground
must be in good condition. If they are
damaged, use a towing dolly.
(a) Towing with wheel lift type truck
NOTICE
When lifting wheels, take care to en-
sure adequate ground clearance for
towing at the opposite end of the
raised vehicle. Otherwise, the bumper
and/or underbody of the towed vehicle
will be damaged during towing.
From front—Release the parking brake.
From rear—
Use a towing dolly under the front wheels.
NOTICE
Never tow a vehicle from the rear
with the front wheels on the ground,
as this may cause serious damage to
the transmission.
(b) Using flat bed truck
(c) Towing with sling type truck
(c) Towing with sling type truck
NOTICE
Do not tow with sling type truck, ei-
ther from the front or rear. This may
cause body damage.

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Toyota, through the diligent research, de-
sign and use of the most advanced
technology available, helps prevent corro-
sion and provides you with the finest qual-
ity vehicle construction. Now, it is up to
you. Proper care of your Toyota can help
ensure long −term corrosion prevention.
The most common causes of corrosion
to your vehicle are:
The accumulation of road salt, dirt and
moisture in hard −to −reach areas under
the vehicle.
Chipping of paint, or undercoating
caused by minor accidents or by
stones and gravel.
Care is especially important if you live
in particular areas or operate your ve-
hicle under certain environmental condi-
tions:
Road salt or dust control chemicals will
accelerate corrosion, as will the pres-
ence of salt in the air near the sea −
coast or in areas of industrial pollution.
High humidity accelerates corrosion es-
pecially when temperatures range just
above the freezing point.
Wetness or dampness to certain parts
of your vehicle for an extended period
of time, may cause corrosion even
though other parts of the vehicle may
be dry.
High ambient temperatures can cause
corrosion to those components of the
vehicle which do not dry quickly due to
lack of proper ventilation.
The above signifies the necessity to keep
your vehicle, particularly the underside, as
clean as possible and to repair any dam-
age to paint or protective coatings as
soon as possible.
To help prevent corrosion on your
Toyota, follow these guidelines:
Wash your vehicle frequently. It is, of
course, necessary to keep your vehicle
clean by regular washing, but to prevent
corrosion, the following points should be
observed:
If you drive on salted roads in the
winter or if you live near the ocean,
you should hose off the undercarriage
at least once a month to minimize cor-
rosion.
High pressure water or steam is effec-
tive for cleaning the vehicle’s underside
and wheel housings. Pay particular
attention to these areas as it is difficult
to see all the mud and dirt. It will do
more harm than good to simply wet the
mud and debris without removing. The
lower edge of doors, rocker panels and
frame members have drain holes which
should not be allowed to clog with dirt
as trapped water in these areas can
cause corrosion.
Wash the underside of the vehicle thor-
oughly when winter is over.
See “Washing and waxing your Toyota” on
page 334 for more tips.
Check the condition of your vehicle’s
paint and trim. If you find any chips or
scratches in the paint, touch them up im-
mediately to prevent corrosion from start-
ing. If the chips or scratches have gone
through the bare metal, have a qualified
body shop make the repair.
Protecting your Toyota from
corrosion

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Check the interior of your vehicle. Wa-
ter and dirt can accumulate under the
floor mats and could cause corrosion. Oc-
casionally check under the mats to make
sure the area is dry. Be particularly care-
ful when transporting chemicals, cleans-
ers, fertilizers, salt, etc.; these should be
transported in proper containers. If a spill
or leak should occur, immediately clean
and dry the area.
Use mud shields on your wheels. If you
drive on salted or gravel roads, mud
shields help protect your vehicle. Full −size
shields, which come as near to the ground
as possible, are the best. We recommend
that the fittings and the area where the
shields are installed be treated to resist
corrosion. Your Toyota dealer will be
happy to assist in supplying and installing
the shields if they are recommended for
your area.
Keep your vehicle in a well ventilated
garage or a roofed place. Do not park
your vehicle in a damp, poorly venti-
lated garage. If you wash your vehicle in
the garage, or if you drive it covered with
water or snow, your garage may be so
damp as to cause corrosion. Even if your
garage is heated, a wet vehicle can cor-
rode if the ventilation is poor. Your Toyota is a hybrid vehicle. Pay
particular attention when washing your
To y o t a .
NOTICE
Before washing your Toyota, be sure
to observe the following in order to
avoid the risk of damage to your ve-
hicle.
Do not splash water on the electric
components in the engine compart-
ment. This may cause malfunction of
the electric components.
Washing your Toyota
Keep your vehicle clean by regular
washing.
The following cases may cause weakness
to the paint or corrosion to the body and
parts. Wash your vehicle as soon as pos-
sible.
When driving in a coastal area
When driving on a road sprinkled with
antifreeze
When exposed to coal tar, tree sap,
bird droppings and carcass of an insect
When driving in areas where there is
a lot of smoke, soot, dust, iron dust or
chemical substances
When the vehicle becomes remarkably
dirty with dust and mud
Hand washing your Toyota
Work in the shade and wait until the
vehicle body is not warm to the touch.
CAUTION
When cleaning under floor or chas-
sis, be careful not to injure your
hands.
Exhaust gases cause the exhaust
pipe to become quite hot. When
washing the vehicle, be careful not
to touch the pipe until it has cooled
sufficiently, as touching a hot ex-
haust pipe can cause burns.
1. Rinse off loose dirt with a hose. Re- move any mud or road salt from the
underside of the vehicle or the wheel
wells.
Washing and waxing your
To y o t a

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2. Wash with a mild car−wash soap,
mixed according to the manufacturer ’s
instructions. Use a soft cotton mitt and
keep it wet by dipping it frequently into
the wash water. Do not rub hard—let
the soap and water remove the dirt.
Fuel filler door: Do not apply water (high −
pressure car wash, for example) at or
near the fuel tank inlet with the fuel filler
door opened. If the water enters the air
vent, you may experience trouble with re-
fueling or rough engine idling.
Plastic wheel ornaments: The plastic
wheel ornaments are damaged easily by
organic substances. If any organic sub-
stances splash an ornament, be sure to
wash them off with water and check if the
ornament is damaged.
Aluminum wheels: Use only a mild soap
or neutral detergent.
Plastic bumpers: Wash carefully. Do not
scrub with abrasive cleaners. The bumper
faces are soft.
Exterior lights: Wash carefully. Do not use
organic substances or scrub them with a
hard brush. This may damage the sur-
faces of the lights. Road tar: Remove with turpentine or
cleaners that are marked safe for painted
surfaces.
3. Rinse thoroughly—dried soap can cause streaking. In hot weather you
may need to rinse each section right
after you wash it.
4. To prevent water spots, dry the vehicle using a clean soft cotton towel. Do not
rub or press hard—you might scratch
the paint.
NOTICE
Do not use organic substances
(gasoline, kerosene, benzine or
strong solvents), which may be tox-
ic or cause damage.
Do not scrub any part of the ve-
hicle with a hard brush, which may
cause damage.
Automatic car wash
Your vehicle may be washed in an auto-
matic car wash, but remember that the
paint can be scratched by some types of
brushes, unfiltered washing water, or the
washing process itself. Scratching reduces
paint durability and gloss, especially on
darker colors. The manager of the car
wash should be able to advise you wheth-
er the process is safe for the paint on
your vehicle.
Waxing your Toyota
Polishing and waxing is recommended
to maintain the original beauty of your
Toyota’s finish.
Apply wax once a month or if the vehicle
surface does not repel water well.
1. Always wash and dry the vehicle be- fore you begin waxing, even if you are
using a combined cleaner and wax.
2. Use a good quality polish and wax. If the finish has become extremely weath-
ered, use a car −cleaning polish, fol-
lowed by a separate wax. Carefully fol-
low the manufacturer ’s instructions and
precautions. Be sure to polish and wax
the chrome trim as well as the paint.

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Exhaust system
If you notice any change in the sound of
the exhaust or smell exhaust fumes, have
the cause located and corrected immedi-
ately. See “Engine exhaust cautions” on
page 278 in Section 2.
IN THE TRUNK
12 volt battery condition
See page 369 in Section 7−3 for addition-
al information.
INSIDE THE VEHICLE
Items listed below should be checked
regularly, e.g. while performing periodic
services, cleaning the vehicle, etc.
Lights
Make sure the headlights, stop lights, tail
lights, turn signal lights, and other lights
are all working. Check headlight aim.
Service reminder indicators and warning
buzzers
Check that all service reminder indicators
and warning buzzers function properly.
Steering wheel
Be alert for changes in steering condition,
such as hard steering or strange noise. Seats
Check that all front seat controls such as
seat adjusters, seatback recliner, etc. op-
erate smoothly and that all latches lock
securely in any position. Check that the
head restraints move up and down
smoothly and that the locks hold securely
in any latched position. For folding
−down
rear seatbacks, check that the latches
lock securely.
Seat belts
Check that the seat belt system such as
buckles, retractors and anchors operate
properly and smoothly. Make sure that the
belt webbings not cut, frayed, worn or
damaged.
Accelerator pedal
Check the pedal for smooth operation and
uneven pedal effort or catching.
Brake pedal
Check the pedal for smooth operation and
that the pedal has the proper clearance.
Check the brake booster function.
Brakes
In a safe place, check that the brakes do
not pull to one side when applied. Parking brake
Check that the pedal has the proper travel
and that, on a safe incline, your vehicle
is held securely with only the parking
brake applied.
Transmission “Park” mechanism
Check the lock release button of the se-
lector lever for proper and smooth opera-
tion. On a safe incline, check that your
vehicle is held securely with the selector
lever in “P” position and all brakes re-
leased.
OUTSIDE THE VEHICLE
Items listed below should be performed
from time to time, unless otherwise
specified.
Fluid leaks
Check underneath for leaking fuel, oil, wa-
ter or other fluid after the vehicle has
been parked for a while. If you smell fuel
fumes or notice any leak, have the cause
found and corrected immediately.
Doors and engine hood
Check that all doors including trunk lid
operate smoothly and all latches lock se-
curely. Make sure the engine hood sec-
ondary latch secures the hood from open-
ing when the primary latch is released.

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Tire inflation pressure
Check the pressure with a gauge ev-
ery two weeks, or at least once a
month. See page 359 in Section 7−2
for additional information.
Tire surface and wheel nuts
Check the tires carefully for cuts,
damage or excessive wear. See page
362 in Section 7− 2 for additional in-
formation. When checking the tires,
make sure no nuts are missing, and
check the nuts for looseness. Tighten
them if necessary.
Tire rotation
Rotate the tires according to the
maintenance schedule. (For sched-
uled maintenance information, please
refer to the “Scheduled Maintenance
Guide” or “Owner ’s Manual Supple-
ment”.) See page 364 in Section 7 −2
for additional information.Be on the alert for changes in perfor-
mance, sounds, and visual tip −offs that
indicate service is needed. Some impor-
tant clues are as follows:
Engine missing, stumbling, or pinging
Appreciable loss of power
Strange engine noises
A leak under the vehicle (however, wa-
ter dripping from the air conditioning
after use is normal.)
Change in exhaust sound (This may
indicate a dangerous carbon monoxide
leak. Drive with the windows open and
have the exhaust system checked im-
mediately.)
Flat −looking tire; excessive tire squeal
when cornering; uneven tire wear
Vehicle pulls to one side when driving
straight on a level road
Strange noises related to suspension
movement
Loss of brake effectiveness; spongy
feeling brake pedal; pedal almost
touches floor; vehicle pulls to one side
when braking
Coolant temperature continuously high-
er than normal If you notice any of these clues, take your
vehicle to your Toyota dealer as soon as
possible. It probably needs adjustment or
repair.
CAUTION
Do not continue driving with the ve-
hicle unchecked. It could result in se-
rious vehicle damage and possibly
personal injury.
Does your vehicle need
repairing?

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When jacking up your vehicle with the
jack, position the jack correctly as
shown in the illustrations.
CAUTION
When jacking, be sure to observe the
following to reduce the possibility of
death or serious injury:
Follow jacking instructions.
Do not put any part of your body
under the vehicle supported by the
jack. Personal injury may occur.
Do not start the hybrid system
while your vehicle is supported by
the jack.
Stop the vehicle on a level firm
ground, firmly set the parking brake
and put the transmission in “P”.
Block the wheels on the opposite
side of the jack up point if neces-
sary.
Make sure to set the jack properly
in the jack point. Raising the ve-
hicle with jack improperly posi-
tioned will damage the vehicle or
may allow the vehicle to fall off the
jack and cause personal injury.
Never get under the vehicle when
the vehicle is supported by the jack
alone; use vehicle support stands.
Do not raise the vehicle with some-
one in the vehicle.
When raising the vehicle, do not
place any objects on top of or un-
derneath the jack.
NOTICE
Make sure to place the jack correctly,
or your vehicle may be damaged.
Here is a list of parts and tools you will
need to perform do−it−yourself mainte-
nance. Remember all Toyota parts are de-
signed in metric sizes, so your tools must
be metric.
CHECKING THE ENGINE OIL LEVEL
Parts (if level is low):
“Toyota Genuine Motor Oil” or equiva-
lent
See page 356 in Section 7− 2 for de-
tails about engine oil selection.
Tools:
Rag or paper towel
Funnel (only for adding oil)
Parts and tools