2007 SATURN VUE phone

GM Mobility Reimbursement
Program
This program, available to qualied applicants,
can reimburse you up to $1,000 toward eligible
aftermarket driver or passenger adaptive
equipment you may require for your vehicle such
as hand controls, wheelchair/scooter lifts, etc.
The offer is available for a limited period of time
from the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit your Saturn retailer or call the Saturn
Customer Assistance Center at 1-800-553-6000.
Text telephone (TTY) users, call 1-800-833-6000.In Canada, customers may call the
Saturn Customer Communication Centre
at 1-800-263-1999. TTY users in Canada
may call 1-800-263-3830.
Roadside Assistance Program
For vehicles purchased in the U.S., call
1-800-553-6000 (TTY: 1-800-833-6000).
For vehicles purchased in Canada, call
1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
As the owner of a new Saturn vehicle, you are
automatically enrolled in the Saturn Roadside
Assistance Program.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada,
a person driving this vehicle without the consent
of the owner is not eligible for coverage.
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Trip Interruption Benets and Assistance
(Canada only):In the event of a warranty
related vehicle disablement, while en route and
over 250 kilometres from the original point of
departure, you might qualify for trip interruption
expense assistance. This assistance covers
reasonable reimbursement of up to a maximum
of $500 (Canadian) for (A) meals (maximum of
$50/day), (B) lodging (maximum of $100/night),
and (C) alternate ground transportation
(maximum of $40/day). This benet is to assist
you with some of the unplanned expense you
may incur while waiting for your vehicle to be
repaired.
Pre-authorization, original detailed receipts,
and a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for
trip interruption expense assistance.
Alternative Service (Canada only):There
could be times when Roadside Assistance
cannot provide timely assistance. Your advisor
may authorize you to secure local emergencyroad service, and you will be reimbursed up to
$100 upon submission of the original receipt to
Roadside Assistance.
In many instances, mechanical failures are
covered under Saturn’s Bumper-to-Bumper
warranty for U.S. customers, and the duration
of the Base Warranty Coverage for Canadian
customers of the New Vehicle Limited Warranty.
However, any cost for parts and labor for
non-warranty repairs are the responsibility
of the driver.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representatives:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Odometer reading, Vehicle Identication
Number (VIN) and delivery date of the vehicle
Description of the problem
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While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember we are only
a phone call away. Saturn Roadside Assistance:
1-800-553-6000; text telephone (TTY) users,
call1-800-833-6000. Canadian customers
call1-800-268-6800.
Saturn and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive
in frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Saturn and General Motors of Canada
Limited reserve the right to make any changes
or discontinue the Roadside Assistance program
at any time without notication.Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial or Federal
law, and mounting, dismounting or changing
of snow tires, chains or other traction devices.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualied
technician using the proper equipment and
quality replacement parts. Poorly performed
collision repairs diminish your vehicle’s resale
value, and safety performance can be
compromised in subsequent collisions.
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If your vehicle cannot be driven, know where
the towing service is taking it. Get a card
from the tow truck operator or write down the
driver’s name, the service’s name, and the
phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description
of the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they need. If they ask
for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurancelaws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a Saturn
retailer or a private collision repair facility to x
the damage, make sure you are comfortable
with them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there,
or have it towed there. Specify to the facility
that any required replacement collision parts
be original equipment parts, either new Genuine
GM parts or recycled original GM parts.
Remember, recycled parts are not covered by
your GM vehicle warranty.
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similar government office; as part of GM’s defense
of litigation through the discovery process; or, as
required by law. Data that GM collects or receives
may also be used for GM research needs or may be
made available to others for research purposes,
where a need is shown and the data is not tied to a
specic vehicle or vehicle owner.
Others may be able to retrieve this data if they
have access to the vehicle and have the special
equipment necessary to download the data.
OnStar
If your vehicle has OnStar®and you subscribe
to the OnStar®services, please refer to the
OnStar®Terms and Conditions for information
on data collection and use. See alsoOnStar®
System on page 128for more information.
Navigation System
If your vehicle has anavigation system,
use of the system may result in the storage of
destinations, addresses, telephone numbers,
and other trip information.Please refer to
the navigation system operating manual for
information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFIDtechnology is used in some vehicles for
functions such as tire pressure monitoring
and ignition system security, as well as in
connection with conveniences such as key fobs
for remote door locking/unlocking and starting,
and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles
does not use or record personal information
or link with any other GM system containing
personal information.
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Cruise Control............................................. 146
Cupholder(s)................................................ 132
Customer Assistance Information
Customer Assistance for Text
Telephone (TTY) Users......................... 444
Customer Assistance Offices.................... 444
Customer Satisfaction Procedure.............. 440
GM Mobility Reimbursement Program...... 445
Reporting Safety Defects to Saturn.......... 453
Reporting Safety Defects to the
Canadian Government.......................... 453
Reporting Safety Defects to the
United States Government.................... 452
Roadside Assistance Program.................. 445
Service Publications Ordering
Information........................................... 453
D
Daytime Running Lamps............................. 150
Daytime Running Lamps Indicator Light....... 180
Defensive Driving........................................ 230
Delayed Locking.......................................... 101
Disc, MP3................................................... 202
Doing Your Own Service Work.................... 305
Dome Lamp................................................ 153Door
Delayed Locking...................................... 101
Locks....................................................... 100
Power Door Locks................................... 101
Programmable Automatic Door Locks....... 101
Rear Door Security Locks........................ 102
Driver
Position, Safety Belt................................... 26
Seat Height Adjuster.................................. 10
Driver Behavior........................................... 228
Driving
At Night................................................... 262
City.......................................................... 267
Defensive................................................. 230
Drunken................................................... 231
Environment............................................. 229
Freeway................................................... 268
Hill and Mountain Roads.......................... 270
In Rain and on Wet Roads...................... 264
Off-Road.................................................. 247
Recovery Hook........................................ 277
Rocking Your Vehicle to Get it Out.......... 277
Winter...................................................... 272
DVD
Rear Seat Entertainment System............. 211
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