2007 SATURN VUE HYBRID service

For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representatives:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Odometer reading, Vehicle Identication
Number (VIN) and delivery date of the vehicle
Description of the problem
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember we are only
a phone call away. Saturn Roadside Assistance:
1-800-553-6000; text telephone (TTY) users,
call1-800-833-6000. Canadian customers
call1-800-268-6800.Saturn and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Saturn and General Motors of Canada
Limited reserve the right to make any changes
or discontinue the Roadside Assistance program
at any time without notication.Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial or Federal
law, and mounting, dismounting or changing
of snow tires, chains or other traction devices.
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In addition, once GM collects or receives data,
GM may:
use the data for GM research needs,
make it available for research where
appropriate condentiality is to be maintained
and need is shown, or
share summary data which is not tied to a
specic vehicle with non-GM organizations
for research purposes.
Others, such as law enforcement, may have
access to the special equipment that can read the
information if they have access to the vehicle
or the device that stores the data.
If your vehicle has OnStar
®, please check the
OnStar®subscription service agreement or owner
manual for information on its operations and
data collection.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualied
technician using the proper equipment and
quality replacement parts. Poorly performed
collision repairs will diminish your vehicle’s resale
value, and safety performance can be
compromised in subsequent collisions.
Collision Parts
Genuine GM Collision parts are new parts made
with the same materials and construction methods
as the parts with which your vehicle was
originally built. Genuine GM Collision parts are
your best choice to assure that your vehicle’s
designed appearance, durability and safety are
preserved. The use of Genuine GM parts can help
maintain your GM New Vehicle Warranty.
Recycled original equipment parts may also be
used for repair. These parts are typically removed
from vehicles that were total losses in prior
accidents. In most cases, the parts being recycled
are from undamaged sections of the vehicle.
A recycled original equipment GM part, may be an
acceptable choice to maintain your vehicle’s
originally designed appearance and safety
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If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident
until all matters have been taken care of.
Move your vehicle only if its position puts you
in danger or you are instructed to move it
by a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 413for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee.
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Reporting Safety Defects to Saturn
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, we certainly hope
you will notify us.
U.S. customers can call the Saturn Customer
Assistance Center at 1-800-553-6000, or write:
Saturn Corporation
100 Saturn Parkway
Mail Drop 371-999-S24
Spring Hill, TN 37174-1500
In Canada, please call us at 1-800-263-1999.
Or, write to:
Saturn Customer Communication Centre
General Motors of Canada Limited
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
A variety of publications are available to you.
Saturn service manuals are written for trained
technicians, and in some cases, specialized tools
and equipment are necessary to complete
certain repairs. However, the manuals are
available to owners who either have the training,
or wish to gain a greater understanding of the
technical aspect of their Saturn.
For additional publications information or to order
publications in the United States, call toll free
1-800-2-SATURN or visit
www.saturn-publications.com to order on-line.
In Canada, Saturn service manuals are available
by calling toll free 1-800-551-4123.
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Owner Publications
Information on how to obtain product bulletins and
as described below is applicable only in the fty
U.S. states and the District of Columbia, and only
for cars and light trucks with a Gross Vehicle
Weight Rating (GVWR) less than 10,000 pounds
(4 536 kg). Copies of individual bulletins are
also at your participating Saturn retailer. You can
ask to see them.
In Canada, information relating to product service
bulletins can be obtained by contacting your
Saturn retailer.
Service Bulletins
Saturn regularly sends its retailers useful service
bulletins about Saturn products. Saturn monitors
product performance in the eld. We then prepare
bulletins for servicing our products better.
You can get these bulletins, too.Bulletins cover various subjects. Some pertain to
the proper use and care of your vehicle. Some
describe costly repairs. Others describe
inexpensive repairs which, if done on time with the
latest parts, may avoid future costly repairs.
Some bulletins tell a technician how to repair a
new or unexpected condition. Others describe a
quicker way to x your vehicle. They can help
a technician service your vehicle better.
Most bulletins apply to conditions affecting a small
number of vehicles. Your Saturn retailer or a
qualied technician may have to determine if a
specic bulletin applies to your vehicle. To order
Saturn bulletins, call Saturn Publications at
1-800-2-SATURN or visit
www.saturn-publications.com to order online.
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Cruise Control............................................. 148
Cupholder(s)................................................ 134
Customer Assistance Information
Customer Assistance for Text
Telephone (TTY) Users......................... 412
Customer Assistance Offices.................... 412
Customer Satisfaction Procedure.............. 408
GM Mobility Reimbursement Program...... 413
Reporting Safety Defects to Saturn.......... 423
Reporting Safety Defects to the
Canadian Government.......................... 422
Reporting Safety Defects to the
United States Government.................... 422
Roadside Assistance Program.................. 413
Service Publications Ordering
Information........................................... 423
D
Daytime Running Lamps............................. 152
Daytime Running Lamps Indicator Light....... 179
Defensive Driving........................................ 233
Delayed Locking.......................................... 104
Disc, MP3................................................... 205
Doing Your Own Service Work.................... 288Dome Lamp................................................ 154
Door
Delayed Locking...................................... 104
Locks....................................................... 103
Power Door Locks................................... 104
Programmable Automatic Door Locks....... 104
Rear Door Security Locks........................ 105
Driver
Position, Safety Belt................................... 26
Seat Height Adjuster.................................. 10
Driver Behavior........................................... 232
Driving
At Night................................................... 247
City.......................................................... 251
Defensive................................................. 233
Drunken................................................... 234
Environment............................................. 232
Freeway................................................... 252
Hill and Mountain Roads.......................... 255
In Rain and on Wet Roads...................... 248
Recovery Hook........................................ 262
Rocking Your Vehicle to Get it Out.......... 262
Winter...................................................... 257
DVD
Rear Seat Entertainment System............. 214
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E
Electrical System
Add-On Equipment................................... 380
Fuses and Circuit Breakers...................... 380
Instrument Panel Fuse Block................... 381
Power Windows and Other Power
Options................................................. 380
Underhood Fuse Block............................. 382
Windshield Wiper Fuses........................... 380
Engine
Air Cleaner/Filter...................................... 302
Battery..................................................... 321
Change Engine Oil Light.......................... 177
Check and Service Engine Soon Light....... 173
Coolant.................................................... 306
Coolant Heater......................................... 116
Coolant Temperature Warning Light.......... 172
Drive Belt Routing.................................... 403
Engine Compartment Overview................ 296
Exhaust................................................... 125
Oil ........................................................... 297
Oil Life System........................................ 300
Overheating............................................. 309
Reduced Power Light............................... 178
Starting.................................................... 113Entry Lighting.............................................. 154
Event Data Recorders (EDR)...................... 417
Extender, Safety Belt..................................... 43
F
Filter
Engine Air Cleaner................................... 302
Finish Damage............................................ 377
Fixed Mast Antenna.................................... 229
Flashers, Hazard Warning........................... 144
Flash-to-Pass.............................................. 146
Flat Tire...................................................... 357
Fluid
Automatic Transaxle................................. 305
Windshield Washer.................................. 317
Folding Rear Seat......................................... 19
Folding Seatback, Passenger........................ 16
Front Console Storage Area........................ 135
Fuel............................................................ 289
Additives.................................................. 290
California Fuel.......................................... 290
Filling a Portable Fuel Container.............. 294
Filling Your Tank...................................... 292
Fuels in Foreign Countries....................... 291
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Light (cont.)
Low Fuel Warning.................................... 181
Low Traction............................................ 171
Malfunction Indicator................................ 173
Oil Pressure............................................. 176
Passenger Airbag Status Indicator............ 166
Passenger Safety Belt Reminder.............. 164
Reduced Engine Power............................ 178
Safety Belt Reminder............................... 164
Security................................................... 177
TCS Warning Light.................................. 171
Traction Control System (TCS)
Warning................................................ 171
Light, Auto Stop Mode................................. 181
Lighting
Entry........................................................ 154
Loading Your Vehicle................................... 264
Lockout Protection....................................... 106
Locks
Delayed Locking...................................... 104
Door........................................................ 103
Lockout Protection................................... 106
Power Door............................................. 104
Programmable Automatic Door Locks....... 104
Rear Door Security Locks........................ 105
Loss of Control........................................... 246
Low Coolant Warning Light.......................... 172Low Fuel Warning Light............................... 181
Low Traction Light....................................... 171
Lumbar
Manual Controls......................................... 11
M
Maintenance Schedule
Additional Required Services.................... 395
At Each Fuel Fill...................................... 398
At Least Once a Month............................ 398
At Least Once a Year.............................. 398
Introduction.............................................. 390
Maintenance Footnotes............................ 396
Maintenance Record................................ 404
Maintenance Requirements...................... 390
Normal Maintenance
Replacement Parts............................... 402
Owner Checks and Services.................... 397
Recommended Fluids and Lubricants....... 401
Scheduled Maintenance........................... 392
Using....................................................... 390
Your Vehicle and the Environment............ 390
Malfunction Indicator Light........................... 173
Manual Lumbar Controls............................... 11
Manual Reclining Seatbacks.......................... 12
Manual Seats.................................................. 9
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