Usage Fluid/Lubricant
Windshield
WasherOptikleen
®Washer Solvent.
Manual
TransmissionManual Transmission Fluid
(GM Part No. U.S. 89021806,
in Canada 89021807).
Automatic
TransmissionDEXRON
®-VI Automatic
Transmission Fluid.
Key Lock
CylindersMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Rear AxleSAE 75W-90 Synthetic
Axle Lubricant
(GM Part No. U.S. 89021677,
in Canada 89021678) meeting
GM Speci cation 9986115.
Rear Axle
(Limited-Slip
Differential)SAE 75W-90 Synthetic
Axle Lubricant
(GM Part No. U.S. 89021677,
in Canada 89021678) meeting
GM Speci cation 9986115. With
a complete drain and re ll add
4 ounces (118 ml) of Limited-Slip
Axle Lubricant Additive
(GM Part No. U.S. 1052358,
in Canada 992694) where required.
SeeRear Axle on page 278.
Usage Fluid/Lubricant
Chassis
LubricationChassis Lubricant
(GM Part No. U.S. 12377985,
in Canada 88901242) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Hood Latch
Assembly,
Secondary
Latch,
Pivots, Spring
Anchor, and
Release PawlLubriplate Lubricant Aerosol
(GM Part No. U.S. 12346293,
in Canada 992723) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Hood and Door
HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Weatherstrip
ConditioningWeatherstrip Lubricant
(GM Part No. U.S. 3634770,
in Canada 10953518) or
Dielectric Silicone Grease
(GM Part No. U.S. 12345579,
in Canada 992887).
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your retailer and to Saturn. Together we are
committed to providing our customers with
unparalleled service, before, during and after the
purchase of a Saturn vehicle, for total customer
satisfaction. We call this the Saturn Difference.
Normally, any concerns with the sales transaction
or the operation of your vehicle will be resolved
by your retailer’s sales or service departments.
If, for any reason, your ownership experience
falls below your expectations, we suggest you
take the following action:
STEP ONE:Contact the Retail Customer
Assistance Liaison. Any member of the retail
management team has the authority and the
desire to resolve your concerns. Normally,
concerns can be quickly resolved at this level.STEP TWO:Should you need additional
assistance, in the U.S., contact the Saturn
Customer Assistance Center by calling
1-800-553-6000. In Canada, contact the
Saturn Customer Communication Centre at
1-800-263-1999. A Saturn Customer Assistance
Center team member will handle your call
and assist in providing product and warranty
information, the nearest retailer location, roadside
assistance, brochures, literature and discuss
any concerns you may have.
We encourage you to call the toll-free number
in order to give your inquiry prompt attention.
Please have the following information available to
give the Customer Assistance Representative:
Vehicle Identi cation Number. This 17-digit
number can be found on the vehicle
registration or title, on the upper driver’s side
corner of the dash, or on your roadside
assistance key card.
The name of your selling and servicing
retail facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
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The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to
a maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the U.S. and 10 litres
in Canada). Service to provide diesel may
be restricted. For safety reasons, propane
and other alternative fuels will not be provided
through this service.
Lock-out Service:To ensure security, the
driver must present the vehicle registration
and personal ID before lock-out service
is provided. Lock-out service will be covered
at no charge if you are unable to gain
entry into your vehicle. If you vehicle will not
start, Roadside Assistance will arrange to have
your vehicle towed to the nearest authorized
retailer. In the U.S., replacement keys made
at the customer’s expense will be delivered
within 10 miles.
Emergency Tow From a Public Roadway
or Highway:Tow to the nearest Saturn
retailer for warranty service or in the event
of a vehicle-disabling accident. Winch-out
assistance provided when the vehicle is mired
in sand, mud, or snow.
Flat Tire Change:If your vehicle has a spare
time, installation of that tire, in good condition,
will be covered at no charge. The customer
is responsible for the repair or replacement
of the tire if not covered by a warrantable
failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered
at no charge.
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Hood
Checking Things Under............................ 240
Release................................................... 241
Horn............................................................ 110
How to Use This Manual................................ 4
How to Wear Safety Belts Properly............... 18
Hydraulic Clutch.......................................... 254
I
Ignition Positions........................................... 78
Infants and Young Children, Restraints.......... 30
In ation - Tire Pressure............................... 292
In ator Kit, Tire........................................... 304
Instrument Panel
Overview.................................................. 108
Instrument Panel (I/P)
Brightness................................................ 120
Cluster..................................................... 128
J
Jump Starting.............................................. 272
K
Keyless Entry System................................... 62
Keys............................................................. 60
L
Labeling, Tire Sidewall................................. 287
Lamps
Battery Run-Down Protection................... 121
Fog .......................................................... 120
Mirror Reading......................................... 120
LATCH System
Child Restraints......................................... 38
Latches, Seatback......................................... 12
License Plate Lamps................................... 282
Light
Airbag Readiness..................................... 130
Anti-Lock Brake System Warning............. 135
Brake System Warning............................. 134
Charging System..................................... 133
Electronic Stability Control........................ 136
Engine Coolant Temperature Warning....... 137
Fog Lamp................................................ 142
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Passenger Airbag Status Indicator............... 131
Passenger Position, Safety Belts................... 27
Passenger Sensing System........................... 50
Passing....................................................... 206
PASS-Key
®III+............................................. 75
PASS-Key®III+ Operation............................. 75
Power
Accessory Outlet(s).................................. 121
Door Locks................................................ 67
Electrical System..................................... 325
Retained Accessory (RAP)......................... 79
Steering Fluid.......................................... 266
Windows.................................................... 72
Pretensioners, Safety Belt............................. 27
Q
Questions and Answers About Safety Belts ... 17
R
Radios........................................................ 158
Care of Your CD Player........................... 190
Care of Your CDs.................................... 190Radios (cont.)
Radio with CD................................162, 168
Setting the Time..............................159, 160
Theft-Deterrent......................................... 188
Understanding Reception ......................... 189
Rear Axle.................................................... 278
Limited-Slip.............................................. 200
Rearview Mirror with OnStar
®........................ 93
Rearview Mirrors........................................... 93
Reclining Seatbacks...................................... 10
Recommended Fluids and Lubricants.......... 345
Recreational Vehicle Towing........................ 230
Remote Keyless Entry (RKE) System............ 62
Remote Keyless Entry (RKE) System,
Operation................................................... 63
Replacement Bulbs..................................... 283
Reporting Safety Defects
Canadian Government............................. 368
Saturn...................................................... 369
United States Government....................... 368
Restraint System Check
Checking the Restraint Systems................. 56
Replacing Restraint System Parts
After a Crash......................................... 57
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