We make every attempt to send your
personalized trip routing as quickly as possible,
but it is best to allow three weeks before your
planned departure date. Trip routing requests
are limited to six per calendar year.
Trip Interruption Bene ts and Assistance
(Canada only):In the event of a warranty
related vehicle disablement, while en route and
over 250 kilometres from the original point of
departure, you might qualify for trip interruption
expense assistance. This assistance covers
reasonable reimbursement of up to a maximum
of $500 (Canadian) for (A) meals (maximum of
$50/day), (B) lodging (maximum of $100/night),
and (C) alternate ground transportation
(maximum of $40/day). This bene t is to assist
you with some of the unplanned expense you
may incur while waiting for your vehicle to be
repaired.
Pre-authorization, original detailed receipts,
and a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for trip
interruption expense assistance.
Alternative Service (Canada only):There
could be times when Roadside Assistance
cannot provide timely assistance. Your advisor
may authorize you to secure local emergency
road service, and you will be reimbursed up to
$100 upon submission of the original receipt to
Roadside Assistance.
In many instances, mechanical failures are covered
under Saturn’s Bumper-to-Bumper warranty for
U.S. customers, and the duration of the Base
Warranty Coverage for Canadian customers of the
New Vehicle Limited Warranty. However, any cost
for parts and labor for non-warranty repairs are the
responsibility of the driver.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representatives:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Odometer reading, Vehicle Identi cation
Number (VIN) and delivery date of the vehicle
Description of the problem
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