2007 SATURN AURA HYBRID ESP

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used instead of the
retailer’s shuttle service, the expense must be
supported by original receipts and can only be up to
the maximum amount allowed by Saturn for shuttle
service. In addition, for U.S. customers, should you
arrange transportation through a friend or relative,
limited reimbursement for reasonable fuel
expenses may be available. Claim amounts should
reect actual costs and be supported by original
receipts. See your retailer for information regarding
the allowance amounts for reimbursement of fuel
or other transportation costs.
Courtesy Rental Vehicle
Your retailer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for an
overnight warranty repair. Rental reimbursement
will be limited and must be supported by original
receipts. This requires that you sign and complete
a rental agreement and meet state/provincial,
local, and rental vehicle provider requirements.Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and
may also be responsible for taxes, levies, usage
fees, excessive mileage, or rental usage beyond
the completion of the repair.
It may not be possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every retailer. Please
contact your retailer for specic information
about availability. All Courtesy Transportation
arrangements will be administered by appropriate
retailer personnel.
Saturn reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim
eligibility pursuant to the terms and conditions
described herein at its sole discretion.
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If you need roadside assistance,
call GM Roadside Assistance.
SeeRoadside Assistance Program
on page 377for more information.
If your vehicle cannot be driven, know
where the towing service is taking it.
Get a card from the tow truck operator or
write down the driver’s name, the service’s
name, and the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information
and registration if you keep these items
in your vehicle.
Gather the important information you need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description
of the damage to the other vehicle.
If possible, call your insurance company
from the scene of the accident. They will
walk you through the information they need.
If they ask for a police report, phone or
go to the police department headquarters
the next day and you can get a copy of
the report for a nominal fee. In some
states/provinces with “no fault” insurance laws,
a report may not be necessary. This is
especially true if there are no injuries and
both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
Saturn retailer or a private collision repair
facility to x the damage, make sure you
are comfortable with them. Remember,
you will have to feel comfortable with their
work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you
have a question, ask for an explanation.
Reputable shops welcome this opportunity.
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This data can help provide a better understanding
of the circumstances in which crashes and
injuries occur.
Important:EDR data is recorded by your
vehicle only if a non-trivial crash situation
occurs; no data is recorded by the EDR under
normal driving conditions and no personal
data (e.g., name, gender, age, and crash location)
is recorded. However, other parties, such as
law enforcement, could combine the EDR data
with the type of personally identifying data
routinely acquired during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehicle
or the EDR is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have the special equipment,
can read the information if they have access
to the vehicle or the EDR.Saturn will not access this data or share it with
others except: with the consent of the vehicle
owner or, if the vehicle is leased, with the consent
of the lessee; in response to an official request
of police or similar government office; as part
of Saturn’s defense of litigation through the
discovery process; or, as required by law.
Data that Saturn collects or receives may also
be used for Saturn research needs or may
be made available to others for research purposes,
where a need is shown and the data is not tied
to a specic vehicle or vehicle owner.
OnStar
If your vehicle has OnStar®and you subscribe to
the OnStar®services, please refer to the OnStar®
Terms and Conditions for information on data
collection and use. See alsoOnStar®System
on page 127in this manual for more information.
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