Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles,
has a number of sophisticated computer systems
that monitor and control several aspects of the
vehicle’s performance. Your vehicle uses on-board
vehicle computers to monitor emission control
components to optimize fuel economy, to monitor
conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help
the driver control the vehicle in difficult driving
situations. Some information may be stored
during regular operations to facilitate repair of
detected malfunctions; other information is stored
only in a crash event by computer systems,
such as those commonly called event data
recorders (EDR).
In a crash event, computer systems, such as the
Airbag Sensing and Diagnostic Module (SDM)
in your vehicle may record information about the
condition of the vehicle and how it was operated,
such as data related to engine speed, brake
application, throttle position, vehicle speed, safety
belt usage, airbag readiness, airbag performance,and the severity of a collision. If your vehicle is
equipped with StabiliTrak
®, steering performance,
including yaw rate, steering wheel angle, and
lateral acceleration, is also recorded. This
information has been used to improve vehicle
crash performance and may be used to improve
crash performance of future vehicles and
driving safety. Unlike the data recorders on many
airplanes, these on-board systems do not
record sounds, such as conversation of vehicle
occupants.
To read this information, special equipment is
needed and access to the vehicle or the device
that stores the data is required. Saab will not
access information about a crash event or share it
with others other than:
with the consent of the vehicle owner or,
if the vehicle is leased, with the consent of the
lessee,
in response to an official request of police or
similar government office,
as part of Saab’s defense of litigation through
the discovery process, or
as required by law.
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Reporting Safety Defects to Saab
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, we certainly hope
you will notify Saab. Please call the Saab
Customer Assistance Center at 1-800-955-9007,
or write:
Saab Cars USA, Inc.
Saab Customer Assistance Center
4405-A International Boulevard
Norcross, GA 30093
In Canada, please call us at 1-800-263-1999
(English or French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle
suspension, brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and
speci cations for Saab transmissions, transaxles,
and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service Saab cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, the Service Bulletin reference number
can be obtained by contacting your Saab dealer or
by calling 1-800-GM-DRIVE (1-800-463-7483).
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