In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Customer Assistance
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CHANGING THE WIPER BLADES
1. Pull the wiper arm away from the
vehicle. Turn the blade at an angle
from the wiper arm. Push the lock
pin manually to release the blade
and pull the wiper blade down
toward the windshield to remove it
from the arm.
2. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
Replace wiper blades at least once
per year for optimum performance.
Poor wiper quality can be improved
by cleaning the wiper blades and
the windshield, refer toWindows
and wiper bladesin theCleaningchapter.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait a few minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil level indicator (dipstick).
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Maintenance and Specifications
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Fuel Filler Cap
Your fuel tank filler cap has an indexed design with a 1/4 turn on/off
feature.
When fueling your vehicle:
1. Turn the engine off.
2. Carefully turn the filler cap counterclockwise 1/4 of a turn to unscrew
the cap.
3. Pull to remove the cap from the fuel filler pipe.
4. Reinstall the cap on the filler pipe and turn it clockwise until at least
one click is heard.
After refueling, if the “CHECK FUEL CAP” indicator comes on and stays
on when you start the engine, the fuel filler cap may not be properly
installed. Turn off the engine, remove the fuel filler cap, align the cap
properly and reinstall it securely. The “CHECK FUEL CAP” indicator
should turn off after three driving cycles with the fuel filler cap properly
installed. A driving cycle consists of a cold engine start-up followed by
mixed city/highway driving.
If you must replace the fuel filler cap, replace it with a fuel filler
cap that is designed for your vehicle. The customer warranty may
be void for any damage to the fuel tank or fuel system if the
correct genuine Ford or Motorcraft fuel filler cap is not used.
The fuel system may be under pressure. Remove fuel filler cap
slowly. Otherwise, fuel may spray out and injure you or others.
If you do not use the proper fuel filler cap, excessive vacuum in
the fuel tank may damage the fuel system or cause the fuel cap
to disengage in a collision, which may result in possible personal injury.
Choosing the right fuel
Use only UNLEADED fuel or UNLEADED fuel blended with a maximum
of 10% ethanol. Your vehicle was not designed to run on E85 fuels that
are blended with a maximum of 85% ethanol. The use of leaded fuel is
prohibited by law and could damage your vehicle. Do not use fuel
containing methanol. It can damage critical fuel system components.
Your vehicle was not designed to use fuel or fuel additives with metallic
compounds, including manganese-based additives. Studies indicate that
these additives can cause your vehicle’s emission control system to
deteriorate more rapidly.
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Temporary malfunctions may cause theindicator to illuminate.
Examples are:
1. The vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the engine may misfire or run
poorly.
3. The fuel cap may not have been securely tightened. SeeFuel filler
capin this chapter.
4. Driving through deep water – the electrical system may be wet.
These temporary malfunctions can be corrected by filling the fuel tank
with good quality fuel, properly tightening the fuel cap or letting the
electrical system dry out. After three driving cycles without these or any
other temporary malfunctions present, the
indicator should stay off
the next time the engine is started. A driving cycle consists of a cold
engine startup followed by mixed city/highway driving. No additional
vehicle service is required.
If the
indicator remains on, have your vehicle serviced at the first
available opportunity. Although some malfunctions detected by the
OBD-II may not have symptoms that are apparent, continued driving
with the
indicator on can result in increased emissions, lower fuel
economy, reduced engine and transmission smoothness, and lead to more
costly repairs.
Readiness for Inspection/Maintenance (I/M) testing
Some state/provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration. Your vehicle may not pass the I/M
test if the
indicator is on or not working properly (bulb is burned
out), or if the OBD-II system has determined that some of the emission
control systems have not been properly checked. In this case, the vehicle
is considered not ready for I/M testing.
If the
indicator is on or the bulb does not work, the vehicle may
need to be serviced. Refer to the On board diagnostics (OBD-II)
description in this chapter.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the ON position
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AIR FILTER
Refer toscheduled maintenance informationfor the appropriate
intervals for changing the air filter element.
When changing the air filter element, use only the Motorcraft air filter
element listed. Refer toMotorcraft part numbersin this chapter.
To reduce the risk of vehicle damage and/or personal burn
injuries do not start your engine with the air cleaner removed
and do not remove it while the engine is running.
Changing the air filter element
1. Release the clamps that secure the air filter housing cover.
2. Carefully separate the two halves of the air filter housing.
3. Remove the air filter element from the air filter housing.
4. Wipe the air filter housing and cover clean to remove any dirt or
debris and to ensure good sealing.
5. Install a new air filter element. Be careful not to crimp the filter
element edges between the air filter housing and cover. This could cause
filter damage and allow unfiltered air to enter the engine if not properly
seated.
6. Replace the air filter housing cover and secure the clamps.
Note:Failure to use the correct air filter element may result in severe
engine damage. The customer warranty may be void for any damage to
the engine if the correct air filter element is not used.
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Peace of mind
Mobile-Easehands-free communication system
Remote start
Vehicle security systems
Wheel locks
Not all accessories are available for all models.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
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Accessories
350
Parts (see Motorcraft parts) ....341
Passenger Occupant
Classification Sensor .................156
Pedals (see Power adjustable
foot pedals) .................................96
Power adjustable foot pedals .....96
Power deployable running
boards ........................................121
Power distribution box
(see Fuses) ...............................271
Power door locks ......................126
Power mirrors .............................95
Power point ...........................92–93
Power steering ..........................245
fluid, checking and adding ....337
fluid, refill capacity ................342
fluid, specifications .................342
Power Windows ...........................93
Preparing to drive your
vehicle ........................................246
R
Radio ................................20, 24, 30
Rear seat entertainment
system ..........................................43
Rear window defroster ...............75
Relays ........................................268
Remote entry system .......131–132
illuminated entry ....................136
locking/unlocking
doors ................................132–133
panic alarm .............................133
replacing the batteries ...........134
Reverse sensing system ...........254
Roadside assistance ..................264Roof rack ...................................125
S
Safety Belt Maintenance ..........169
Safety belts (see Safety
restraints) ..........154, 158–161, 163
Safety Canopy ...........179, 181–182
Safety defects,
reporting ............................298–299
Safety restraints ........154, 158–163
Belt-Minder...........................165
extension assembly ................164
for adults .........................159–161
for children .....................184–185
Occupant Classification
Sensor ......................................156
safety belt maintenance .........169
warning light and
chime ...............................164–165
Safety seats for children ..........190
Safety Compliance
Certification Label ....................347
Satellite Radio Information ........40
Seat belts
(see Safety restraints) .............154
Seats ..........................................142
child safety seats ....................190
front seats ...............................143
heated ......................................147
memory seat ...................133, 146
SecuriLock passive anti-theft
system ........................................139
Setting the clock
AM/FM single CD .....................25
AM/FM/In-dash 6 CD ................31
Snowplowing .................................8
Spark plugs,
specifications .....................341, 346
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Index
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