ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
36,000 miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
2007 Milan(mln)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
189
Engine oil ..................................231
change oil soon warning,
message center .......................231
checking and adding ..............231
dipstick ....................................231
filter, specifications ........235, 263
recommendations ...................235
refill capacities ........................265
specifications ..........................265
Exhaust fumes ..........................172
F
Fail safe cooling ........................243
Fluid capacities .........................265
Foglamps .....................................48
Four-Wheel Drive vehicles
driving off road .......................183
Fuel ............................................244
calculating fuel
economy ............................75, 249
cap ...........................................246
capacity ...................................265
choosing the right fuel ...........247
comparisons with EPA fuel
economy estimates .................252
detergent in fuel .....................248
filling your vehicle
with fuel ..................244, 246, 249
filter, specifications ........244, 263
fuel pump shut-off switch .....191
improving fuel economy ........249
octane rating ...................248, 268
quality ......................................248
running out of fuel .................248
safety information relating
to automotive fuels ................244
Fuel pump shut-off switch .......191
Fuses ..................................191–192G
Gas cap (see Fuel cap) ............246
Gas mileage
(see Fuel economy) .................249
Gauges .........................................13
H
Hazard flashers .........................190
Head restraints .........................100
Headlamps ...................................47
aiming ..................................49–50
autolamp system .......................47
bulb specifications ....................52
daytime running lights .............48
flash to pass ..............................49
high beam .................................49
replacing bulbs .........................52
turning on and off ....................47
Heating
heating and air conditioning
system ...........................39, 41, 43
Hood ..........................................227
How to get going ........................16
I
Ignition ...............................169, 268
Illuminated visor mirror .............63
Infant seats
(see Safety seats) .....................139
Inspection/maintenance (I/M)
testing ........................................254
Instrument panel ........................65
cleaning ...................................222
cluster ........................................10
lighting up panel and
interior .......................................49
2007 Milan(mln)
Owners Guide (post-2002-fmt)
USA(fus)
Index
275
