2007 Mercury Grand Marquis tow

To lessen risk of personal
injury, do not put any part
of your body under the vehicle
while changing a tire. Do not start
the engine when your vehicle is
on the jack. The jack is ONLY
meant for changing the tire.
•Never use the rear differential
as a jacking point.
8. Remove the metal lug nuts with the lug wrench.
9. Replace the flat tire/wheel assembly with the spare tire/wheel
assembly, making sure the valve stem is facing outward. Reinstall lug
nuts until the wheel is snug against the hub. Do not fully tighten the lug
nuts until the wheel has been lowered.
10. Lower the vehicle by turning the jack handle counterclockwise.
11. Remove the jack and fully
tighten the lug nuts in the order
shown. Refer toWheel lug nut
torque specificationslater in this
chapter for the proper lug nut
torque specification.
12. For full size spare aluminum
wheel, firmly install the center
ornament. If equipped with a full
size spare tire/wheel assembly and
lug nut retained full wheelcover, install the wheelcover by tightening the
five black plastic nuts in the order shown on the wheelcover using the
lug wrench with about 80 lb. in. (9 N•m) torque. Then firmly install the
wheelcover center ornament.
13. Put flat tire, jack and lug wrench away.
14. Turn on the air suspension switch (if equipped).
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque within 100 miles (160 km)
after any wheel disturbance (tire rotation, changing a flat tire, wheel
removal, etc.).
1
4 3
2 5
2007 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
200

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
Before your vehicle can be towed, the air suspension control in the
luggage compartment must be turned to the OFF position (if equipped).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
2007 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
206

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
2007 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
211

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available
from your authorized dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time. Use Bug and Tar Remover, ZC-42,
which is available from your authorized dealer.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
Exterior chrome
•Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail Wash (ZC-3-A).
•Use Custom Bright Metal Cleaner (ZC-15), available from your
authorized dealer. Apply the product as you would a wax to clean
bumpers and other chrome parts; allow the cleaner to dry for a few
minutes, then wipe off the haze with a clean, dry rag.
•Never use abrasive materials such as steel wool or plastic pads
as they can scratch the chrome surface.
•After polishing chrome bumpers, apply a coating of Motorcraft
Premium Liquid Wax (ZC-53-A), available from your authorized dealer,
or an equivalent quality product to help protect from environmental
effects.
2007 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Cleaning
215

Poor wiper quality can be improved by cleaning the wiper blades and the
windshield, refer toWindows and wiper bladesin theCleaning
chapter.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait up to 10 minutes for the oil to drain into
the oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in
P (Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the
engine oil level indicator (dipstick).
6. Wipe the indicator clean. Insert the indicator fully, then remove it
again.
2007 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
226

gasoline. “Premium” unleaded gasoline is not recommended because it
may cause these problems to become more pronounced. If the problems
persist, see your authorized dealer.
FFV engine (if equipped)
To identify if your vehicle is an FFV, it may be equipped with a yellow
fuel cap with the writing “E85/Gasoline”, or check if there is a label on
the fuel filler door, or check your VIN. When checking the VIN, look for
the engine type identifier (8th character). If your vehicle is an FFV, then
the character will be labeled as a “2”.
If you operate your vehicle 50% or more of the time on ethanol, you
should follow a different maintenance schedule. In addition to this it is
also recommended to fill the fuel tank with regular unleaded gasoline
once every 3,000 miles (4,828 km). Seescheduled maintenance
informationfor more information.
Running out of fuel
Avoid running out of fuel because this situation may have an adverse
effect on powertrain components.
If you have run out of fuel:
•You may need to cycle the ignition from OFF to ON several times after
refueling to allow the fuel system to pump the fuel from the tank to
the engine. On restarting, cranking time will take a few seconds longer
than normal.
•Normally, adding 1 gallon (3.8L) of fuel is enough to restart the
engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8L) may be required.
•The
indicator may come on. For more information on the “check
engine” or the “service engine soon” indicator, refer toWarning lights
and chimesin theInstrument Clusterchapter.
ESSENTIALS OF GOOD FUEL ECONOMY
Measuring techniques
Your best source of information about actual fuel economy is you, the
driver. You must gather information as accurately and consistently as
possible. Fuel expense, frequency of fill-ups or fuel gauge readings are
NOT accurate as a measure of fuel economy. We do not recommend taking
fuel economy measurements during the first 1,000 miles (1,600 km) of
driving (engine break-in period). You will get a more accurate
measurement after 2,000 miles–3,000 miles (3,000 km–5,000 km).
2007 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
243

Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
authorized dealer if the window sticker is not supplied with your vehicle.
The EPA window sticker should be your guide for the fuel economy
comparisons with other vehicles.
It is important to note the box in the lower left corner of the window
sticker. These numbers represent the Range of MPG (L/100 km)
expected on the vehicle under optimum conditions. Your fuel economy
may vary depending upon the method of operation and conditions.
2007 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
246

Rear window defroster ...............37
Relays ................................187, 194
Remote entry system ...........87, 91
illuminated entry ......................90
locking/unlocking doors ...........88
opening the trunk .....................88
panic alarm ...............................88
replacement/additional
transmitters ...............................89
replacing the batteries .............88
Roadside assistance ..................184
S
Safety Belt Maintenance ..........113
Safety belts (see Safety
restraints) ..................104, 108–113
Safety defects, reporting ..213–214
Safety restraints ........104, 108–113
Belt-Minder...........................114
extension assembly ................112
for adults .........................109–112
for children .............................131
lap belt ....................................110
Occupant Classification
Sensor ......................................106
safety belt maintenance .........113
warning light and chime ........114
Safety seats for children ..........135
Safety Compliance
Certification Label ....................259
Seats ............................................99
child safety seats ....................135
front seats .................................99
SecuriLock passive anti-theft
system ....................................93, 96
Servicing your vehicle ..............222Setting the clock
AM/FM single CD .....................22
AM/FM stereo ...........................19
AM/FM/In-dash 6 CD ................31
AM/FM/Tape/CD .......................26
Spark plugs,
specifications .....................254, 258
Specification chart,
lubricants ...................................256
Speed control ..............................65
Starting a flex fuel vehicle .......170
Starting your vehicle ........168–170
jump starting ..........................201
Steering
speed sensitive .......................177
Steering wheel
controls ......................................68
tilting .........................................51
T
Tilt steering wheel ......................51
Tires ...........................143–144, 194
alignment ................................151
care ..........................................147
changing ..........................194, 197
checking the pressure ............147
inflating ...................................145
label .........................................157
replacing ..................................149
rotating ....................................151
safety practices .......................150
sidewall information ...............152
snow tires and chains ............158
spare tire .........................195, 197
terminology .............................144
tire grades ...............................144
treadwear ........................143, 148
Towing .......................................164
2007 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Index
267