2007 Mercury Grand Marquis towing

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
Before your vehicle can be towed, the air suspension control in the
luggage compartment must be turned to the OFF position (if equipped).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
2007 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
206

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
2007 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
211

Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
authorized dealer if the window sticker is not supplied with your vehicle.
The EPA window sticker should be your guide for the fuel economy
comparisons with other vehicles.
It is important to note the box in the lower left corner of the window
sticker. These numbers represent the Range of MPG (L/100 km)
expected on the vehicle under optimum conditions. Your fuel economy
may vary depending upon the method of operation and conditions.
2007 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
246

Rear window defroster ...............37
Relays ................................187, 194
Remote entry system ...........87, 91
illuminated entry ......................90
locking/unlocking doors ...........88
opening the trunk .....................88
panic alarm ...............................88
replacement/additional
transmitters ...............................89
replacing the batteries .............88
Roadside assistance ..................184
S
Safety Belt Maintenance ..........113
Safety belts (see Safety
restraints) ..................104, 108–113
Safety defects, reporting ..213–214
Safety restraints ........104, 108–113
Belt-Minder...........................114
extension assembly ................112
for adults .........................109–112
for children .............................131
lap belt ....................................110
Occupant Classification
Sensor ......................................106
safety belt maintenance .........113
warning light and chime ........114
Safety seats for children ..........135
Safety Compliance
Certification Label ....................259
Seats ............................................99
child safety seats ....................135
front seats .................................99
SecuriLock passive anti-theft
system ....................................93, 96
Servicing your vehicle ..............222Setting the clock
AM/FM single CD .....................22
AM/FM stereo ...........................19
AM/FM/In-dash 6 CD ................31
AM/FM/Tape/CD .......................26
Spark plugs,
specifications .....................254, 258
Specification chart,
lubricants ...................................256
Speed control ..............................65
Starting a flex fuel vehicle .......170
Starting your vehicle ........168–170
jump starting ..........................201
Steering
speed sensitive .......................177
Steering wheel
controls ......................................68
tilting .........................................51
T
Tilt steering wheel ......................51
Tires ...........................143–144, 194
alignment ................................151
care ..........................................147
changing ..........................194, 197
checking the pressure ............147
inflating ...................................145
label .........................................157
replacing ..................................149
rotating ....................................151
safety practices .......................150
sidewall information ...............152
snow tires and chains ............158
spare tire .........................195, 197
terminology .............................144
tire grades ...............................144
treadwear ........................143, 148
Towing .......................................164
2007 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Index
267

recreational towing
.................167
trailer towing
..........................164
wrecker
....................................206
Traction control
........................175
Traction-lok rear axle
...............178
Transmission
.............................178
brake-shift interlock
(BSI)
................................178–179
fluid, checking and adding
(automatic)
.............................251
fluid, refill capacities
..............256
lubricant specifications
..........256
Trunk
...........................................86
remote release
....................82, 88
Turn signal
..................................42V
Vehicle Identification Number
(VIN) ..........................................259
Vehicle loading ..........................158
Ventilating your vehicle ...........171
W
Warning lights (see Lights) .......10
Washer fluid ..............................225
Water, Driving through .............183
Windows
power .........................................62
Windshield washer fluid and
wipers ..........................................50
checking and adding fluid .....225
replacing wiper blades ...........225
Wrecker towing .........................206
2007 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Index
268