94 Safety and Security
Anti-theft systems
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
Arming tow-away alarm
Lock your vehicle with the SmartKey.
The tow-away alarm is automatically
armed after about 30 seconds.Disarming tow-away alarm
To prevent triggering the tow-away alarm,
switch off the tow-away alarm feature
before towing the vehicle, or when parking
on a surface subject to movement, such as
a ferry or auto train.
The button is located on the lower part of
the center console.
1Tow-away alarm off button
2Indicator lamp
Switch off the ignition and remove the
SmartKey.
Press button 1.
Indicator lamp2 in button1 comes
on briefly.
Exit and lock your vehicle with the
SmartKey.
The tow-away alarm remains disarmed
until you lock your vehicle again.
Canceling the alarm
To cancel the alarm:
Press buttonŒ or‹ on the
SmartKey.
or
Insert the SmartKey in the starter
switch.
iThe tow-away protection alarm is triggered,
for example, if the vehicle is lifted on one side.
If the alarm stays on for more than 30 seconds,
a call to the Response Center is initiated auto-
matically by the Tele Aid system (
page 221)
provided Tele Aid service was subscribed to and
properly activated, and that necessary cellular
service and GPS coverage are available.
iWhen you unlock your vehicle, the tow-away
protection disarms automatically. The tow-away
alarm remains disarmed until you lock the
vehicle again.
iYou cannot disarm the tow-away alarm while
the ignition is switched on.
99 Controls in detail
Locking and unlocking
Factory setting
Global unlocking
Press buttonŒ.
All turn signal lamps flash once. The
anti-theft alarm system is disarmed.
The vehicle will lock again automatically
and rearm the anti-theft alarm system
within approximately 40 seconds of
unlocking if:
neither door nor trunk is opened
the SmartKey is not inserted in the
starter switch
the central locking switch is not
activated
Warning!G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it
with you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. It is possible
for children to open a locked door from the
inside, which could result in an accident
and/or serious injury.
!To prevent possible malfunction, avoid
exposing the SmartKey to high levels of
electromagnetic radiation.
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iCanada only:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iYou can also open and close the power win-
dows using the SmartKey, see “Summer opening
feature” (
page 201) and “Convenience clos-
ing feature” (
page 202).
When you unlock the vehicle, the
electro-hydraulic brake system is activated.
100 Controls in detail
Locking and unlocking
Global locking
Press button‹.
With the trunk and all doors closed, all
turn signal lamps flash three times. The
anti-theft alarm system is armed.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey so that
pressingŒ only unlocks the driver’s
door and the fuel filler flap.
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds un-
til battery check lamp5 flashes twice.
The SmartKey will then function as
follows:
Unlocking driver’s door and fuel filler
flap
Press buttonŒ once.
All turn signal lamps flash once. The
anti-theft alarm system is disarmed.Global unlocking
Press buttonŒ twice.
All turn signal lamps flash once. The
anti-theft alarm system is disarmed.
Global locking
Press button‹.
With the trunk and all doors closed, all
turn signal lamps flash three times. The
anti-theft alarm system is armed.
Restoring to factory setting
Press and hold buttonsŒ and‹
simultaneously for about 6 seconds un-
til battery check lamp5 (
page 98)
flashes twice.
!If you can no longer lock or unlock the vehi-
cle with the SmartKey, then either the batteries
in the SmartKey are discharged, the SmartKey is
malfunctioning or the vehicle battery is drained.
Check the batteries in the SmartKey
(
page 101) and replace them if necessary
(
page 357).
Use the mechanical key to unlock the vehicle
(
page 355).
Have the vehicle battery and the battery con-
nections checked. Contact an authorized
Mercedes-Benz Center.
If the SmartKey is malfunctioning, contact Road-
side Assistance or an authorized Mercedes-Benz
Center.
102 Controls in detail
Locking and unlocking
Pull on door handle1.
The door swings outwards and up-
wards automatically.Opening the trunk
Opening the trunk from the outside
A minimum height clearance of
5.5 ft (1.65 m) is required to open the
trunk lid.
The handle is located above the rear
license plate recess.
1Trunk lock
2Handle The vehicle must be unlocked.
Pull on handle2 and lift the trunk lid.
The trunk can also be opened using
buttonŠ on the SmartKey or from its
inside in an emergency, see “Trunk emer-
gency release” (
page 104).
Opening the trunk from the inside
You can open the trunk from the inside if
the vehicle is stationary.
A minimum height clearance of
5.5 ft (1.65 m) is required to open the
trunk lid.
The switch is located on the lower part of
the center console.
!Ensure sufficient side- and overhead clear-
ance prior to opening the doors, see “Main di-
mensions” (
page 387).
iIf the vehicle has previously been locked
with the SmartKey, opening a door from the
inside will trigger the anti-theft alarm system.
To cancel the alarm, do one of the following:
Press buttonŒ or‹ on the
SmartKey.
Insert the SmartKey in the starter switch.
!Always make sure that there is sufficient
overhead clearance.
104 Controls in detail
Locking and unlocking
Trunk emergency release
The emergency release button is located
on the inside of the trunk lid.
With the emergency release button, the
trunk can be opened from inside the trunk.
Emergency release button
Briefly press emergency release
button.
The trunk unlocks and the trunk lid
opens slightly.
Push up the trunk lid to fully open.Illumination of the emergency release
button:
The button will flash for 30 minutes
after opening the trunk.
The button will flash for 60 minutes
after closing the trunk.
Automatic locking
The doors and the trunk lock automatically
when the vehicle is set into motion.
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
You can deactivate the automatic locking
using the control system (
page 139).
iThe emergency release button unlocks the
trunk while the vehicle is standing still or in mo-
tion.
iThe emergency release button does not
open the trunk lid if the vehicle battery is dis-
charged or disconnected.
If the vehicle has previously been locked from
the outside with the SmartKey, opening the trunk
from the inside using the emergency release
button will trigger the anti-theft alarm system.
To cancel the alarm, do one of the following:
Press buttonŒ or‹ on the
SmartKey.
Insert the SmartKey in the starter switch.
iThe doors unlock automatically after an ac-
cident if the force of the impact exceeds a preset
threshold.
The vehicle locks automatically when the ignition
is switched on and the wheels are turning at ve-
hicle speeds of approximately 9 mph (15 km/h)
or more. You could therefore lock yourself out
when the vehicle
is pushed
is on a test stand
214 Controls in detail
Useful features
Tele Aid
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the audio system or on the multifunc-
tion steering wheel. To raise, turn the rota-
ry volume control on the audio system
clockwise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on the audio
system control counterclockwise or press
buttonç on the multifunction steering
wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-800-387-0100 (in Canada).
iThe SOS button is located above the inside
rear view mirror (
page 217).
The Roadside Assistance button•
(
page 217) and the Information button¡
(
page 218) are located in the center storage
compartment.
!The Tele Aid system utilizes the cellular net-
work for communication and the GPS (
Global Po-
sitioning
System) satellites for vehicle location.
If either of these signals are unavailable, the Tele
Aid system may not function and if this occurs,
assistance must be summoned by other means.
iWhen a Tele Aid call has been initiated, the
audio system is muted and the selected mode
(radio or CD) pauses. The mobile phone (if in-
stalled) switches off. If you must use this phone,
we recommend that you use it only with the ve-
hicle at a standstill in a safe location. Remove
the phone from the cradle and place the call. The
multifunction display in the instrument cluster is
available for use. After the Tele Aid call has end-
ed, the optional mobile phone switches on again.
A PIN entry might be necessary.
221 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or
other devices compatible with HomeLink
®
or some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming
information.
Interior rear view mirror with integrated re-
mote control
1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of
vehicle equipment):
5Hand-held remote control of ga-
rage door opener, gate operator
or other device
6Hand-held remote control
button
iWhen the anti-theft alarm or the tow-away
alarm stays on for more than 30 seconds, a call
is initiated automatically to the Response
Center. See anti-theft alarm system (
page 92)
and tow-away alarm (
page 94).
355 Practical hints
Unlocking in an emergency
Unlocking in an emergency
Unlocking the vehicle
Unlocking the trunk
If you cannot unlock the trunk with the
SmartKey, open the trunk with the
mechanical key.
The handle is located above the rear
license plate recess.1Mechanical key locking tab
2Mechanical key
Press locking tab1 in the direction of
arrow and, at the same time, remove
mechanical key2 completely out of
the housing.
Trunk lid lock
3Unlocking
Insert the mechanical key in the trunk
lid lock.
Perform the following two steps
simultaneously:
Turn the mechanical key
counterclockwise to the stop, to
position3.
Pull the trunk lid handle and lift the
trunk lid.
iUnlocking the trunk with the mechanical key
will trigger the anti-theft alarm system when the
door is opened.
To cancel the alarm, insert the SmartKey in the
starter switch.