Contents
At the gas station............................... 247
Refueling ...................................... 247
Check regularly and before
a long trip .................................... 248
Engine compartment.......................... 250
Hood ............................................ 250
Engine oil...................................... 253
Transmission fluid level ................ 254
Coolant......................................... 255
Trunk ................................................. 256
Batteries....................................... 256
Windshield washer system and
headlamp cleaning system ........... 257
Tires and wheels ................................ 258
Important guidelines .................... 258
Tire care and maintenance ........... 259
Direction of rotation ..................... 261
Loading the vehicle ...................... 261
Recommended tire inflation
pressure ....................................... 267
Checking tire inflation pressure ... 268
Tire labeling .................................. 274
Load identification........................ 278
DOT, Tire Identification Number
(TIN) ............................................. 279
Maximum tire load ....................... 280Maximum tire inflation pressure .. 281
Uniform Tire Quality Grading
Standards (U.S. vehicles) ............. 281
Tire ply material ........................... 283
Tire and loading terminology ........ 284
Rotating tires ............................... 287
Anti-theft wheel nuts .................... 288
Winter driving .................................... 290
Winter tires* ................................ 290
Snow chains ................................. 291
Maintenance ...................................... 292
Clearing the maintenance
service indicator message............ 292
Maintenance service term
exceeded ..................................... 293
Calling up the maintenance
service due date........................... 293
Resetting the maintenance
service indicator........................... 294
Vehicle care ....................................... 295
Cleaning and care of the vehicle .. 295
Vehicle washing ........................... 296
Practical hints................................. 298
What to do if ... .................................. 300
Lamps in instrument cluster ........ 300
Lamp in center console................ 312
Vehicle status messages in the
multifunction display.................... 314
Symbol messages ........................ 327
Where will I find ...? ........................... 353
First aid kit ................................... 353
TIREFIT kit, electric air pump,
towing eye bolt and vehicle
literature portfolio ........................ 353
Compact guide (Canada only) ...... 354
Unlocking in an emergency ............... 355
Unlocking the vehicle................... 355
Replacing SmartKey batteries ........... 357
Replacing bulbs ................................. 359
Front lamps.................................. 360
Rear lamps ................................... 360
Replacing wiper blades ...................... 361
Removing wiper blades ................ 361
Installing wiper blades ................. 361
67 Safety and Security
Occupant safety
Occupant Classification System
The O
ccupant Classification System (OCS)
automatically turns the passenger front air
bag and passenger-side knee air bag on or
off based on the classified occupant
weight category determined by weight
sensor readings from the passenger seat.
Occupants must sit properly belted in a
position that is as upright as possible with
their back against the seat backrest and
feet on the floor to be correctly classified.
If the occupant’s weight is transferred to
another object in the vehicle (e.g. by
leaning on armrests), the OCS may not be
able to properly approximate the
occupant’s weight category. Both driver and the passenger should
always use the PASSENGER AIR BAG OFF
indicator lamp (
page 70) as an indica-
tion of whether or not the passenger is
properly positioned.
iThe system does not deactivate the
head-thorax air bag and the emergency tension-
ing device.
iIf the seat needs to be serviced in any way,
take the vehicle to an authorized Mercedes-Benz
Center.
Only seat accessories approved by
Mercedes-Benz may be used. Warning!G
If the PASSENGER AIR BAG OFF indicator
lamp illuminates when an adult or someone
larger than a small individual is in the pas-
senger seat, have the passenger re-position
himself or herself in the seat until the
PASSENGER AIR BAG OFF indicator lamp
goes out.
For information on air bag display
messages, see (
page 319).
In the event of a collision, the air bag control
unit will not allow passenger front air bag or
passenger knee air bag deployment when
the OCS classified the passenger seat occu-
pant as being up to or less than the weight
of a typical 12-month-old child in a standard
child restraint or if the passenger seat is
sensed as being empty.
94 Safety and Security
Anti-theft systems
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
Arming tow-away alarm
Lock your vehicle with the SmartKey.
The tow-away alarm is automatically
armed after about 30 seconds.Disarming tow-away alarm
To prevent triggering the tow-away alarm,
switch off the tow-away alarm feature
before towing the vehicle, or when parking
on a surface subject to movement, such as
a ferry or auto train.
The button is located on the lower part of
the center console.
1Tow-away alarm off button
2Indicator lamp
Switch off the ignition and remove the
SmartKey.
Press button 1.
Indicator lamp2 in button1 comes
on briefly.
Exit and lock your vehicle with the
SmartKey.
The tow-away alarm remains disarmed
until you lock your vehicle again.
Canceling the alarm
To cancel the alarm:
Press buttonŒ or‹ on the
SmartKey.
or
Insert the SmartKey in the starter
switch.
iThe tow-away protection alarm is triggered,
for example, if the vehicle is lifted on one side.
If the alarm stays on for more than 30 seconds,
a call to the Response Center is initiated auto-
matically by the Tele Aid system (
page 221)
provided Tele Aid service was subscribed to and
properly activated, and that necessary cellular
service and GPS coverage are available.
iWhen you unlock your vehicle, the tow-away
protection disarms automatically. The tow-away
alarm remains disarmed until you lock the
vehicle again.
iYou cannot disarm the tow-away alarm while
the ignition is switched on.
216 Controls in detail
Useful features
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Connecting call
appears in the multifunction display. When
the connection is established, the mes-
sage
Call connected appears in the multi-
function display. All information relevant to
the emergency, such as the location of the
vehicle (determined by the GPS satellite
location system), vehicle model, identifica-
tion number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon
after the emergency call has been initiat-
ed. The Response Center will attempt to
determine more precisely the nature of the
accident provided they can speak to an
occupant of the vehicle.The Tele Aid system is available if
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center
iLocation of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.
Warning!G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
218 Controls in detail
Useful features
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
Manual for more information.These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire are
obtainable.Information button ¡
The Information button¡ is located in
the center armrest cover.
1Information button¡
Open the center storage compartment
(
page 207).
Press and hold the button1 (for
longer than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call will appear
in the multifunction display.
iThe indicator lamp in the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the sys-
tem self-check after switching on the ignition (to-
gether with the SOS button and the Information
button¡).
See system self-check (
page 215) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is illuminated continuously and
there was no voice connection to the Response
Center established, then the Tele Aid system
could not initiate a Roadside Assistance call (e.g.
the relevant cellular phone network is not avail-
able). The message
Call failed! appears in
the multifunction display.
Roadside Assistance calls can be terminated us-
ing the ìbutton on the multifunction
steering wheel.
219 Controls in detail
Useful features
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 215) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is illuminated continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
cellular phone network is not available). The
message
Call failed appears in the
multifunction display.
Information calls can be terminated using the
ìbutton on the multifunction steering
wheel.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is cur-
rently not active, and may not initiate a call. Visit
your Mercedes-Benz Center and have the sys-
tem checked or contact the Response Center at
1-800-756-9018 (in the USA) or
1-800-387-0100 (in Canada) as soon as
possible.
220 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-800-387-0100 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response Cen-
ter or Customer Assistance Center representa-
tive, whereas Roadside Assistance and
Information calls can also be terminated by
pressing button ì on the multifunction
steering wheel.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-800-387-0100 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 (in Canada).
iThe remote door unlock feature is available
if the relevant cellular phone network is
available.
The SOS button will flash and the message
Connecting call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the trunk recessed handle was pulled for more
than 20 seconds before door unlock authoriza-
tion was received by the Response Center, you
must wait 15 minutes before pulling the trunk
recessed handle again.
221 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or
other devices compatible with HomeLink
®
or some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming
information.
Interior rear view mirror with integrated re-
mote control
1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of
vehicle equipment):
5Hand-held remote control of ga-
rage door opener, gate operator
or other device
6Hand-held remote control
button
iWhen the anti-theft alarm or the tow-away
alarm stays on for more than 30 seconds, a call
is initiated automatically to the Response
Center. See anti-theft alarm system (
page 92)
and tow-away alarm (
page 94).