91 Safety and Security
Anti-theft systems
Arming the alarm system
Lock your vehicle with the SmartKey.
The turn signal lamps flash three times
and an acoustic warning sounds three
times (if equipped and feature
activated) to indicate that the alarm
system is armed.
The indicator lamp in the central lock-
ing switch starts flashing (
page 103).Disarming the alarm system
Unlock your vehicle with the SmartKey.
The turn signal lamps flash once and
an acoustic warning sounds once (if
equipped and feature activated) to
indicate that the alarm system is
disarmed.
Canceling the alarm
To cancel the alarm:
Press theŒ or‹button on the
SmartKey.
or
Insert the SmartKey in the starter
switch.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
iIf the turn signal lamps do not flash three
times and no acoustic warning sounds three
times (though equipped and feature activated), a
door or the trunk lid may not be properly closed:
Close the respective element and lock the
vehicle again.
iThe tow-away protection alarm is triggered,
for example, if the vehicle is lifted on one side.
If the alarm stays on for more than 30 seconds,
a call to the Response Center is initiated auto-
matically by the Tele Aid* system (
page 261),
provided Tele Aid* service was subscribed to
and properly activated, and that necessary cellu-
lar service and GPS coverage are available
(
page 261).
92 Safety and Security
Anti-theft systems
Arming tow-away alarm
Lock your vehicle with the SmartKey.
The tow-away alarm is automatically
armed after about 30 seconds.
Disarming tow-away alarm
To prevent triggering the tow-away alarm,
switch off the tow-away alarm feature be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.The switch is located on the lower part of
the center console.
1Indicator lamp
2Tow-away alarm deactivation switch
Switch off the ignition (page 37).
Remove the SmartKey from the starter
switch.
Press tow-away alarm deactivation
switch2.
Indicator lamp1 in the tow-away
alarm deactivation switch comes on
briefly.
Exit your vehicle.
Lock your vehicle with the SmartKey.
The tow-away alarm remains disarmed un-
til you lock your vehicle again.
Canceling tow-away alarm
To cancel the alarm:
Press theŒ or‹button on the
SmartKey.
or
Insert the SmartKey in the starter
switch.
iWhen you unlock your vehicle, the tow-away
protection disarms automatically. The tow-away
alarm remains disarmed until you lock the
vehicle again.
iYou cannot disarm the tow-away alarm while
the ignition is switched on.
96 Controls in detail
Locking and unlocking
Factory settingGlobal unlocking
Press buttonŒ.
All turn signal lamps flash once.
An acoustic warning sounds once
(if equipped and feature activated).
For more information, see “Factory
setting” (
page 96).
The locking knobs in the doors
move up.
The anti-theft alarm system is
disarmed.
The vehicle will lock again automatically
and rearm the anti-theft alarm system
within approximately 40 seconds of un-
locking if:
neither door nor trunk is opened
the SmartKey is not inserted in the
starter switch
the central locking switch is not
activatedGlobal locking
Press button‹.
With all doors and the trunk closed:
All turn signal lamps flash three
times.
An acoustic warning sounds three
times (if equipped and feature
activated). For more information,
see “Factory setting” (
page 96).
The locking knobs in the doors
move down.
The anti-theft alarm system is
armed.
iYour vehicle may be equipped with an
acoustic lock and unlock confirmation signal
feature. If your vehicle is equipped with this
feature and the feature is activated, an acoustic
signal will sound when the vehicle is locked or
unlocked using the SmartKey.
To determine whether or not your vehicle is
equipped with this feature, contact an
authorized Mercedes-Benz Center. If equipped
and you wish to activate or deactivate, or adjust
its signal volume, also contact an authorized
Mercedes-Benz Center.
97 Controls in detail
Locking and unlocking
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey so that press-
ing buttonŒ only unlocks the driver’s
door, the storage/telephone* compart-
ment under the armrest, the glove box, and
the fuel filler flap.
Press and hold buttonsŒand‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 94) flashes twice.
The SmartKey will then function as fol-
lows:Unlocking driver’s door and fuel filler
flap
Press buttonŒ once.
All turn signal lamps flash once.
An acoustic warning sounds once
(if equipped and feature activated).
For more information, see “Factory
setting” (
page 96).
The locking knob in the driver’s
door moves up.
The anti-theft alarm system is
disarmed.Global unlocking
Press buttonŒ twice.
All turn signal lamps flash once.
An acoustic warning sounds once
(if equipped and feature activated).
For more information, see “Factory
setting” (
page 96).
The locking knobs in the doors
move up.
The anti-theft alarm system is
disarmed.
98 Controls in detail
Locking and unlocking
Global locking
Press button‹.
With all doors and the trunk closed:
All turn signal lamps flash three
times.
An acoustic warning sounds three
times (if equipped and feature acti-
vated). For more information, see
“Factory setting” (
page 96).
The locking knobs in the doors
move down.
The anti-theft alarm system is
armed.Restoring to factory setting
Press and hold buttonsŒand‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 94) flashes twice.
Checking the batteries
Press button‹orŒ.
The battery check lamp (
page 94)
comes on briefly to indicate that the
SmartKey batteries are in order.Loss of SmartKey or mechanical key
If you lose a SmartKey or mechanical key,
you should do the following:
Have the SmartKey deactivated by an
authorized Mercedes-Benz Center.
Report the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
If necessary have the mechanical lock
replaced.
Your authorized Mercedes-Benz Center
will be glad to supply you with a replace-
ment.
iIf the battery check lamp (page 94) does
not come on briefly during check, the SmartKey
batteries are discharged.
Replace the batteries (page 391).
You can obtain the required batteries at any
authorized Mercedes-Benz Center.
iIf the batteries are checked within signal
range of the vehicle, pressing
button‹orŒ will lock or unlock the
vehicle accordingly.
99 Controls in detail
Locking and unlocking
Opening the doors from the inside
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
1Inside door handle
2Locking knob
Pull on door handle1 on the respec-
tive door.
If the door was locked, locking knob2
will move up.
iIf you hear a warning signal, you have forgot-
ten to switch off the headlamps before opening
the driver’s door.
In addition, the message
Turn off lights
appears in the multifunction display.
Switch off the headlamps.
!Failure to switch off the headlamps when
leaving the vehicle may result in a discharged
battery.
iIf the vehicle has previously been centrally
locked with the SmartKey, opening a door from
the inside will trigger the anti-theft alarm system.
To cancel the alarm, do one of the following:
Press buttonŒor‹on the
SmartKey.
Insert the SmartKey in the starter switch.
!Opening a door causes the windows on that
side of the car to open slightly. They will return to
the up position when the door is closed.
The side windows will not open or close if the
battery is discharged or the windows are imped-
ed by ice. As a result, you may no longer be able
to properly close the door. Do not attempt to
force the door shut. Doing so may damage the
door or the side window. Correct the condition
that prevents the windows from operating before
attempting to close the door.
102 Controls in detail
Locking and unlocking
Illumination of the emergency release
button:
The button flashes for 30 minutes after
opening the trunk.
The button flashes for 60 minutes after
closing the trunk.
Automatic central locking
The doors and the trunk automatically lock
when the vehicle is set into motion.
You can deactivate the automatic locking
using the control system, see “Setting
automatic locking” (
page 146).
Locking and unlocking from the inside
You can lock or unlock the doors and the
trunk from the inside using the central
locking or unlocking switch. This can be
useful, for example, if you want to lock the
vehicle before starting to drive.
The fuel filler flap will not be locked or
unlocked with the central locking or
unlocking switch, respectively.iThe emergency release button unlocks
the trunk while the vehicle is standing still or
in motion.
iThe emergency release button does not un-
lock the trunk if the vehicle battery is discharged
or disconnected.
iIf the vehicle has previously been centrally
locked with the SmartKey, opening the trunk
from the inside will trigger the anti-theft alarm
system.
To cancel the alarm, do one of the following:
Press buttonŒor‹on the
SmartKey.
Insert the SmartKey in the starter switch.
iYou can open a locked door from the inside.
Open door only when conditions are safe to do
so.
iThe doors unlock automatically after an
accident if the force of the impact exceeds a
preset threshold.
The vehicle locks automatically when the ignition
is switched on and the wheels are turning at a
vehicle speed of approximately 9 mph (15 km/h)
or more. You could therefore lock yourself out
when the vehicle
is pushed or towed
is on a test stand
Warning!G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it
with you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. A child’s
unsupervised access to a vehicle could
result in an accident and/or serious
personal injury.
262 Controls in detail
Useful features
The Tele Aid* system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your audio system or COMAND* head
unit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
iThe SOS button is located in the overhead
control panel.
The Roadside Assistance button•
(
page 265) and the Information button¡
(
page 267) are located below the center
armrest cover.
!The Tele Aid system utilizes the cellular net-
work for communication and the GPS (Global
Positioning System) satellites for vehicle loca-
tion. If either of these signals are unavailable,
the Tele Aid system may not function and if this
occurs, assistance must be summoned by other
means.
iWhen a Tele Aid call has been initiated, the
audio system or COMAND* system audio is mut-
ed and the selected mode (radio, tape or CD)
pauses. The optional cellular phone* (if installed)
and inserted in cradle switches off. If you must
use this phone, we recommend that you use it
only with the vehicle at a standstill in a safe loca-
tion. Remove the phone from the cradle and
place the call. The COMAND* navigation system
(if engaged) will continue to run. The display in
the instrument cluster is available for use, and
spoken commands are only available by pressing
the RPT button on the COMAND* unit. A pop-up
window will appear in the COMAND* display to
indicate that a Tele Aid call is in progress. After
the Tele Aid call has ended, the optional cellular
phone switches on again. A PIN entry might be
necessary.