162 Service
Tele Aid*
Tele Aid* incorporates the following func-
tions:
Emergency call system
Roadside Assistance
Information
For certain emergency situations, the sys-
tem automatically triggers an emergency
call. An emergency call can also be trig-
gered manually. Refer to your vehicle Op-
erator's Manual for additional information.
If the system initiates an emergency call,
Connecting appears on the display.
During the emergency call
Call Connected
appears on the display. No operation from
COMAND is possible.Mercedes-Benz Roadside Assistance will
assist if technical problems with your vehi-
cle are experienced.
Roadside Assistance can be requested
manually. Refer to your vehicle Operator's
Manual for additional information.
Upon request of Roadside Assistance the
system initiates the call to the Mercedes-
Benz Response Center.
Connecting appears on the display.
If the connection is made, the message
Call Connected appears on the display.
Even after termination of the connection,
the service may remain active for up to an-
other 5 minutes in order to transmit any re-
quired data. During this time, phone calls
cannot be made, nor can SMS messages
be received.During activation of a roadside assistance
call, it is not possible to switch to another
application.
The transmitted data can contain, e.g., text
messages or address details of a
Mercedes-Benz Center.
Cancelling text messages
Press' after you have read the mes-
sage.
The message disappears.
Starting route guidance
You are prompted to confirm if route guid-
ance to the address is to be started.
Use# to select the Yes menu item
and confirm with '.
The system starts the route calcula-
tion, and subsequently the route guid-
ance to the defined address
(
page 131).
Emergency call system
Roadside Assistance
