53 Getting started
Driving
Starting with KEYLESS-GO*
You can start your vehicle without the
SmartKey in the starter switch using the
KEYLESS-GO start/stop button on the
gear selector lever.KEYLESS-GO start/stop button1USA only
2Canada only
Make sure the gear selector lever is set
to P.
Depress the brake pedal during the
starting procedure. Do not depress ac-
celerator.
Press the KEYLESS-GO start/stop
button once.
The engine starts if the SmartKey with
KEYLESS-GO is in the vehicle.
For information on turning off the engine
with KEYLESS-GO, see “Turning off with
KEYLESS-GO*” (
page 62).
Starting difficulties
If the engine does not start as described,
carry out the following steps:
If you are starting the engine with the
SmartKey: Turn SmartKey in starter
switch to position0 and repeat starting
procedure.
If you are starting the engine with
KEYLESS-GO*: Close any doors that
may be open to allow for better detec-
tion of the SmartKey with
KEYLESS-GO.
Or:
Start the engine with the SmartKey as
radio signals from another source may
be interfering with the SmartKey with
KEYLESS-GO*.
Repeat the starting procedure
(page 52). Remember that extended
starting attempts can drain the battery.
Get a jump start (
page 419).
If the engine does not start after several
starting attempts, there could be a mal-
function in the engine electronics or in the
fuel supply system.
Contact an authorized Mercedes-Benz
Center.
102 Controls in detailIn the “Controls in detail” section you will
find detailed information on how to oper-
ate the equipment installed on your vehi-
cle. If you are already familiar with the
basic functions of your vehicle, this section
will be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the
“Getting started” section of this manual.
The corresponding page numbers are giv-
en at the beginning of each segment.
For more information on locking and un-
locking, see the “Getting started” section
(page 38).
Locking and unlocking
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and
a removable mechanical key.
The locking tabs for the mechanical key
portion of the two SmartKeys are a differ-
ent color to help distinguish each
SmartKey unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The SmartKey centrally locks and unlocks:
the doors
the trunk lid
the glove box
the storage compartment under the
armrest
the storage compartment in the rear
the fuel filler flap
SmartKey with remote control1‹Lock button
2Š Opening button for trunk
(
page 111)
3Mechanical key locking tab
4Œ Unlock button
5Battery check lamp
6Â Panic button (
page 86)
106 Controls in detailLocking and unlockingIf the SmartKey with KEYLESS-GO is valid,
your vehicle unlocks
the doors
the trunk lid
the glove box
the storage compartment under the
armrest
the storage compartment in the rear
the fuel filler flap
SmartKey with KEYLESS-GO1‹Lock button
2Š Opening button for trunk
(
page 111)
3Mechanical key locking tab
4ŒUnlock button
5Battery check lamp
6Â Panic button (
page 86)
For information on using the SmartKey
buttons, see “SmartKey” (page 102).
Warning!
G
When leaving the vehicle, always take the
SmartKey with KEYLESS-GO with you and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and/or serious personal injury.!
To prevent possible malfunction, avoid ex-
posing the SmartKey with KEYLESS-GO to high
levels of electromagnetic radiation.
i
USA only: This device complies with Part 15
of the FCC Rules. Operation is subject to the fol-
lowing two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
244 Controls in detailUseful featuresTele Aid The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonçor use the volume knob
on your COMAND headunit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
!
The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡ button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
i
The SOS button is located above the interior
rear view mirror (
page 246).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (page 234).
!
The Tele Aid system utilizes the cellular net-
work for communication and the GPS (Global Po-
sitioning System) satellites for vehicle location. If
either of these signals are unavailable, the Tele
Aid system may not function and if this occurs,
assistance must be summoned by other means.
321 Operation
Maintenance
Resetting the maintenance service indicator
In the event that the maintenance service
on your vehicle is not carried out by an au-
thorized Mercedes-Benz Center, you can
have the maintenance service indicator
reset. The automotive maintenance facility
carrying out the maintenance service will
find the information for resetting the
maintenance service indicator in the main-
tenance-relevant information for your vehi-
cle. Such information is available either
from an authorized Mercedes-Benz Center
or directly from Mercedes-Benz.
i
If the battery supplying the vehicle’s electri-
cal consumers is disconnected, the days of dis-
connection will not be included in the count
shown by the maintenance service indicator. To
arrive at the true maintenance service deadline,
you will need to subtract these days from the
days shown in the maintenance service indicator
message or maintenance service indicator dis-
play.
Do not confuse the maintenance service indica-
tor with the engine oil level indicator N.
!
If the maintenance service indicator was in-
advertently reset, have an authorized
Mercedes-Benz Center correct it.
Only reset if the proper maintenance service has
been performed. Resetting the system without
performing proper maintenance service as
called for by the maintenance service indicator
will result in engine damage and/or other vehicle
damage not covered by the Mercedes-Benz
Limited Warranty.
414 Practical hintsBatteriesFor more information on batteries, see
“Battery” (
page 281).
Your vehicle is equipped with two
batteries:
The starter battery
The battery for electrical consumers
(consumer battery), located in the
trunk
The starter battery is located on the
right-hand side of the engine compart-
ment.
1Positive terminal
2Negative terminal
3Battery ventilationThe consumer battery is located on the
right-hand side of the trunk.
4Positive terminal
5Negative terminal
!
The starter battery, its filler caps, and the
ventilation hose must always be securely in-
stalled when the vehicle is in operation.
!
The consumer battery located in the trunk is
a valve-regulated lead acid (VRLA) battery, also
referred to as “fleece” battery. Such batteries do
not require topping-up of the electrolyte level.
VRLA batteries therefore do not have cell caps
and the battery cover is non-removable. Do not
attempt to open the consumer battery as other-
wise the battery will be damaged.
Even though VRLA batteries do not require top-
ping-up of the electrolyte level and cannot be
opened to check the electrolyte level, the bat-
tery condition must be checked periodically by
performing a battery conductance test. Refer to
Maintenance Booklet for battery condition test-
ing intervals.
As with any other battery, disconnect the con-
sumer battery if you do not intend to operate
your vehicle for an extended period of time to
prevent battery discharge or connect an acces-
sory battery charge unit expressly approved by
Mercedes-Benz for your vehicle model to main-
tain the battery charge. Contact an authorized
Mercedes-Benz Center for further information.
415 Practical hints
Batteries
!
The factory-equipped VRLA battery is
leak-proofed. Only use a battery as replacement
that has the same security features and is of
identical size, voltage, and capacity as the
factory-equipped battery.
The battery, the battery ventilation and the later-
al plug must always be securely installed when
the vehicle is in operation.
Warning!
G
Failure to follow these instructions can re-
sult in severe injury or death.
Never lean over batteries while connecting,
you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking, etc.
!
Never loosen or detach battery terminal
clamps while the engine is running or the
SmartKey is in the starter switch. Otherwise the
alternator and other electronic components
could be severely damaged.
Have the starter battery checked regularly by an
authorized Mercedes-Benz Center.
Refer to Maintenance Booklet for maintenance
intervals or contact an authorized
Mercedes-Benz Center for further information.
Warning!
G
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof batteries only to avoid the
risk of acid burns in the event of an acci-
dent.
Warning!
G
The brake system requires electrical power
to operate.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its emer-
gency operation mode. The same applies if
battery is disconnected. To brake, the driver
must then apply significantly greater brake
pedal pressure and depress the pedal much
further to obtain the expected braking ef-
fect. If necessary, apply full pressure to the
brake pedal. Brakes are only applied to the
front wheels. Stopping distance is in-
creased! Adjust your driving style according-
ly. For more information, see
“Electro-hydraulic brake system”
(page 92).
417 Practical hints
Batteries
Open the hood (
page 274).
Use the 10 mm open-end wrench from
the vehicle tool kit to disconnect the
negative lead from negative
terminal2 of the starter battery
(page 414).
Remove the covers from the positive
terminals 1 and 4 (
page 414).
Disconnect the positive lead from pos-
itive terminal 4 of the consumer bat-
tery (
page 414).
Disconnect the positive lead from pos-
itive terminal 1 of the starter battery
(page 414).
Removing the batteries
Removing the consumer battery
Remove the screws securing the bat-
tery in the trunk.
Remove the battery support and
bracket.
Pull out the battery ventilation hose
from the battery.
Depending on battery arrangement in
your vehicle model, the ventilation tube
is located either on the left or right side
of the battery.
Take out the battery.
Removing the starter battery
Remove the screws securing the start-
er battery in the engine compartment.
Pull battery ventilation 3
(page 414) out of the battery.
Lift the retaining bracket.
Remove the battery.
Charging and reinstalling batteriesWarning!
G
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit approved by Mercedes-Benz is
being used. Gases may escape during charg-
ing and cause explosions that may result in
paint damage, corrosion or personal injury.
An accessory battery charge unit specially
adapted for Mercedes-Benz vehicles and
tested and approved by Mercedes-Benz is
available, permitting the charging of the bat-
tery in its installed position. Contact an au-
thorized Mercedes-Benz Center for
information and availability. Charge battery
in accordance with the separate instruc-
tions for the accessory battery charger.