114 Controls in detailLocking and unlocking
Closing trunk from inside
automatically*
In vehicles with trunk opening/closing
system* you can close the trunk from
the inside using the remote trunk
opening/ closing* switch.
1Remote trunk opening/closing* switch
(vehicles with trunk opening/closing
system*)
2Indicator lamp
Warning!
G
To prevent possible personal injury, always
keep hands and fingers away from the trunk
lid opening when closing the trunk. Be espe-
cially careful when small children are
around.
When leaving the vehicle, always remove the
SmartKey or SmartKey with KEYLESS-GO*
from the starter switch, take it with you, and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and/or serious personal injury.
Warning!
G
Maintain sight of trunk area while operating
door mounted switch. Monitor the closing
procedure carefully to make sure no one is
in danger of being injured.
To interrupt the closing procedure, release
the door mounted remote trunk open-
ing/closing* switch again.
Even with the SmartKey or SmartKey with
KEYLESS-GO* removed from the starter
switch or the SmartKey with KEYLESS-GO*
removed from the vehicle, the remote trunk
opening/closing* switch can be operated.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. Unsupervised use of vehicle equip-
ment may cause an accident and/or serious
personal injury.
i
If the trunk lid comes into contact with an
object while closing (e.g. luggage that has been
piled too high) in the upper motion sequence, the
closing procedure is stopped and the trunk re-
opens slightly.
120 Controls in detailLocking and unlockingLocking
Press central locking switch1.
If all the doors are closed, the vehicle
locks.
Unlocking
Press central unlocking switch2.
The vehicle unlocks.
i
If the vehicle was previously centrally locked
using the SmartKey or the SmartKey with
KEYLESS-GO*, it will not unlock using the central
locking switch.
If the vehicle was previously locked with the cen-
tral locking switch
while in the global remote control mode, the
complete vehicle is unlocked when a door is
opened from the inside
while in the selective remote control mode,
only the door opened from the inside is un-
locked
244 Controls in detailUseful featuresTele Aid The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonçor use the volume knob
on your COMAND headunit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
!
The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡ button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
i
The SOS button is located above the interior
rear view mirror (
page 246).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (page 234).
!
The Tele Aid system utilizes the cellular net-
work for communication and the GPS (Global Po-
sitioning System) satellites for vehicle location. If
either of these signals are unavailable, the Tele
Aid system may not function and if this occurs,
assistance must be summoned by other means.
250 Controls in detailUseful featuresRemote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.
i
The remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Call
connected
will appear in the multifunction dis-
play to indicate receipt of the door unlock com-
mand.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact
with the vehicle occupants.
If the trunk recessed handle was pulled for more
than 20 seconds before door unlock authoriza-
tion was received by the Response Center, you
must wait 15 minutes before pulling the trunk re-
cessed handle again.
i
If the anti-theft alarm or the tow-away alarm
stays on for more than 30 seconds, a call to the
Response Center is initiated automatically by the
Tele Aid system provided Tele Aid service was
subscribed to and properly activated, and that
necessary cellular service and GPS coverage are
available. See anti-theft alarm system
(
page 96) and tow away alarm (
page 98).
251 Controls in detail
Useful features
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
Interior rear view mirror with integrated re-
mote control1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of vehi-
cle equipment):
5Hand-held remote control of ga-
rage door opener, gate operator
or other device
6Hand-held remote control but-
ton
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage. When programming
a garage door opener, the door moves up or
down. When programming a gate operator,
the gate opens or closes.
Do not use the integrated remote control
with any garage door opener that lacks
safety stop and reverse features as required
by U.S. federal safety standards (this
includes any garage door opener model
manufactured before April 1, 1982).
A garage door that cannot detect an object
– signaling the door to stop and reverse –
does not meet current U.S. federal safety
standards.
252 Controls in detailUseful featuresProgramming the integrated remote
control
Step 1:
Switch on the ignition (
page 39).Step 2:
If you have previously programmed an
signal transmitter button and wish to
retain its programming, proceed to
step 3.
If you are programming the integrated
remote control for the first time, press
and hold the two outer signal transmit-
ter buttons2 and4 and release
them only when indicator lamp1 be-
gins to flash after approximately
20 seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory.
If you later wish to program a second
and/or third hand-held transmitter to
the remaining two signal transmitter
buttons, do not repeat this step and be-
gin directly with step 3.Step 3:
Hold the end of hand-held remote
control5 of the device you wish to
train approximately 2 to 5 in
(5 to12 cm) away from the signal trans-
mitter button (2, 3 or4) to be pro-
grammed, while keeping indicator
lamp1 in view.
Step 4:
Using both hands, simultaneously
press hand-held remote control
button6 and the desired signal trans-
mitter button (2, 3 or4). Do not
release the buttons until step 5 is com-
pleted.
Indicator lamp1 will flash, first slowly
and then rapidly.
When programming a garage door opener,
park the vehicle outside the garage.
Do not run the engine while programming
the integrated remote control.
Inhalation of exhaust gas is hazardous to
your health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause un-
consciousness and possible death.
i
Indicator lamp1 flashes immediately the
first time the signal transmitter button is pro-
grammed. If this button has already been pro-
grammed, the indicator lamp will only start
flashing after 20 seconds.
253 Controls in detail
Useful features
Step 5:
After indicator lamp1 changes from a
slow to a rapidly flashing light, release
the hand-held remote control button
and the signal transmitter button.
Step 6:
Press and hold the just-trained signal
transmitter button (2, 3 or4) and
observe indicator lamp1.
If indicator lamp1 stays on
constantly, programming is complete
and your device should activate when
the respective signal transmitter
button (2, 3 or4) is pressed and re-
leased.Step 7:
To program the remaining two signal
transmitter buttons, repeat the steps
above starting with step 3.
Rolling code programming
To train a garage door opener (or other
rolling code devices) with the rolling code
feature, follow these instructions after
completing the “Programming” portion
(steps 1 through 6) of this text. (A second
person may make the following training
procedures quicker and easier.)
Step 8:
Locate “training” button on the garage
door opener motor head unit.
Exact location and color of the button
may vary by garage door opener brand.
Depending on manufacturer, the
“training” button may also be referred
to as “learn” or “smart” button. If there
is difficulty locating the transmitting
button, refer to the garage door opener
Operator’s Manual. Step 9:
Press the “training” button on the ga-
rage door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the follow-
ing step.
Step 10:
Return to the vehicle and firmly press,
hold for 2 seconds and release the pro-
grammed signal transmitter button
(2, 3 or4).
Step 11:
Press, hold for 2 seconds and release
same signal transmitter button a sec-
ond time to complete the training pro-
cess.
i
If indicator lamp1 flashes rapidly for about
2 seconds and then turns to a constant light,
continue with programming steps 8 through 12
as your garage door opener may be equipped
with the “rolling code” feature.
i
Some garage door openers (or other rolling
code equipped devices) may require you to
press, hold for 2 seconds and release the same
signal transmitter button a third time to com-
plete the training process.
254 Controls in detailUseful featuresStep 12:
Confirm the garage door operation by
pressing the programmed signal trans-
mitter button (2, 3 or4).
Step 13:
To program the remaining two signal
transmitter buttons, repeat the steps
above starting with step 3.Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
which may not be long enough for the
integrated signal transmitter to pick up the
signal during programming. Similar to this
Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner.
If you live in Canada or if you are having
difficulties programming a gate operator
(regardless of where you live) by using the
programming procedures, replace step 4
with the following:
Step 4:
Press and hold the signal transmitter
button (2, 3 or4). Do not release
this button until it has been successful-
ly trained.
While still holding down the signal
transmitter button (2, 3 or4),
“cycle” your hand-held remote control
button6 as follows: Press and hold
button6 for 2 seconds, then release
it for 2 seconds, and again press and
hold it for 2 seconds. Repeat this se-
quence on the hand-held remote con-
trol until the frequency signal has been
learned. Upon successful training, indi-
cator lamp1 will flash slowly and then
rapidly after several seconds.
Proceed with programming step 5 and
step 6 to complete.
i
Upon completion of programming the inte-
grated remote control, make sure you retain the
hand-held remote control that came with the ga-
rage door opener, gate operator or other device.
You may need it for use in other vehicles, for fu-
ture programming of an integrated remote con-
trol, or simply for continued use as a hand-held
remote control to operate the respective device
in other situations.