Contents
Last destinations and destination
memory . . . . . . . . . . . . . . . . . . . . . . . 171
Last destinations memory . . . . . . 171
Destination memory . . . . . . . . . . . 172
POIs (Points of Interest) . . . . . . . . . . . 176
Entering POIs . . . . . . . . . . . . . . . . 176
Selecting a POI around your
current location . . . . . . . . . . . . . . 177
Selecting a POI around another
location . . . . . . . . . . . . . . . . . . . . 178
Selecting a POI around a global
destination . . . . . . . . . . . . . . . . . . 179
Selecting a POI on the map . . . . . 180
Software Updates . . . . . . . . . . . . . . . 182
Service . . . . . . . . . . . . . . . . . . . . . . . 183
Service main menu. . . . . . . . . . . . . . . 184
Activating the Service main menu 184
SMS (Mail) . . . . . . . . . . . . . . . . . . . . . 185
SMS Inbox . . . . . . . . . . . . . . . . . . 185
Reading SMS message received. . 187
Saving a sender phone number . . 188
Deleting a SMS message* . . . . . . 191Address book . . . . . . . . . . . . . . . . . . . 192
Activating the Address book
menu . . . . . . . . . . . . . . . . . . . . . . 192
Entries in the address book . . . . . 192
Selecting an entry. . . . . . . . . . . . . 193
Details on an address book entry . 194
Details on a mobile phone
internal memory entry . . . . . . . . . 198
New address book entry . . . . . . . . 201
Deleting an address book entry . . 202
Using an address book entry
in other system modes . . . . . . . . . 203
Tele Aid . . . . . . . . . . . . . . . . . . . . . . . 205
General . . . . . . . . . . . . . . . . . . . . . 205
Emergency call . . . . . . . . . . . . . . . 205
Roadside Assistance. . . . . . . . . . . 206
Information call. . . . . . . . . . . . . . . 207
Remote Door Unlock and
Stolen Vehicle Recovery . . . . . . . . 208
Entering data . . . . . . . . . . . . . . . . . . . 209
Input via selection menu. . . . . . . . 209
Input via 12-button keypad. . . . . . 211
System settings. . . . . . . . . . . . . . . . 213
System settings . . . . . . . . . . . . . . . . . 214
Setting the date/time . . . . . . . . . 214
Switching verification and
notification tones on and off . . . . . 217
Making display settings . . . . . . . . 217
Voice control system* . . . . . . . . . . . . 219
Voice control system* functions . 219
Reset function . . . . . . . . . . . . . . . . . . 220
Glossary . . . . . . . . . . . . . . . . . . . . . . 221
Index . . . . . . . . . . . . . . . . . . . . . . . . . 225
205 Service
Tele Aid
Tele Aid
Tele Aid incorporates the following
functions:
Emergency call
Roadside Assistance
Information call
Remote Door Unlock
Stolen Vehicle RecoveryThe speaker volume of a Tele Aid call can
be adjusted using the volume control on
the COMAND (
page 110) or the æ
and ç buttons on the multifunction
steering wheel.
During a Tele Aid call, all audio sources are
muted. The telephone is turned off and no
SMS messages can be received or
transmitted.
During a Tele Aid call, the used Network
Type (“A” for analog network or “D” for
digital network) and the signal strength are
displayed on the lower right corner of the
COMAND display.An emergency call is initiated
automatically in the event emergency
tensioning devices (ETDs) or air bags are
deployed. An emergency call can also be
initiated manually by pressing the I
button. Refer to your vehicle Operator’s
Manual for additional information.
Once the emergency call is in progress, the
indicator lamp in the I button will begin
to flash. The message
Connecting Call
appears on the display and all audio
resources are muted.
When the connection is established, the
message
Call Connected appears on
the display. A voice connection between
the Response Center and the vehicle
occupants is established soon after the
emergency call has been initiated.
i
To use Tele Aid, the Tele Aid service
must be subscribed to and properly
activated. If you have any questions
regarding activation, please call
the Response Center at 1-800-756-
9018 (in the USA) or 1-888-923-8367
(in Canada).
The Tele Aid system is operational
provided the Tele Aid service was sub-
scribed to and properly activated.
Additionally, the vehicle’s battery must
be charged, properly connected, not
damaged and cellular service and GPS
coverage must be available.
GeneralEmergency call
208 Service
Tele Aid
If the Tele Aid system could not establish a
voice connection to the Mercedes-Benz
Customer Assistance Center (e.g. the
relevant cellular phone network is not
available). The message
Call failed
appears.Terminating the connection
Information calls can be terminated using
the ì button on the multifunctional
steering wheel or the K key on
COMAND. The call can also be terminated
by the Customer Assistance Center.
The COMAND reverts to the system last
active before a Tele Aid call was initiated.For the Tele Aid services Remote Door
Unlock and Stolen Vehicle Recovery
please refer to your vehicle Operator’s
Manual for information.
i
During an active Information call,
switching to another application (e.g.
Navigation) is possible.
Remote Door Unlock and Stolen
Vehicle Recovery
