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Address book
Input via 12-button keypad
Press 1 - # to enter the data
(
page 211).
Ending the data input
When all data are entered, press the
Back soft key in the entry creation
menu.
The data are saved to the address
book.
In the Address book menu, select the
entry to be deleted (
page 193).
Press the Delete soft key.
An inquiry will appear.
Option
Yes:
Press E.
The entry is deleted.Option
No:
Press h to select No.
or
Press the Back soft key.
The entry is not deleted.
Deleting an address book entry
i
If you delete a mobile phone internal
memory entry in the address book, the
entry is automatically also deleted from
the mobile phone internal memory.
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Address book
If the address book entry offers
appropriate data, it may be used in other
system modes such as telephone and
navigation.
Press H, h, g or G to select the
desired entry (
page 193).
Press E.
or
In the detail view (page 194), press
E longer than 2 seconds.
You will hear a confirmation beep if the
beep tones option was activated in the
system settings (
page 217).
The selection menu appears.
Selections appearing will depend on
the data available for a given entry. Using an address book entry to dial a
number
You can have a phone number dialed which
is saved in the address book.
Press g or G to select a phone
number.
Press E.
Dialing will begin. You can then make
your telephone call.
You will find more information in
chapter “Telephone”.Starting route guidance to an address
book entry
You can transfer an address to the
navigation system and start route
guidance.
f
Using an address book entry
in other system modes
i
This function is only available for
addresses which are saved in the
navigation system’s destination
memory (
page 171). The COMAND
saves addresses not only in the
destination memory, but at the same
time in the address book.
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Address book
Press g or G to select an entry
which allows route guidance
(navigation).
Press E.
The system changes to the navigation
system and calculates the route.
You will find more information in
chapter “Navigation”.
i
The route is calculated with or without
traffic routes selected for the
destination (
page 132).
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Tele Aid
Tele Aid
Tele Aid incorporates the following
functions:
Emergency call
Roadside Assistance
Information call
Remote Door Unlock
Stolen Vehicle RecoveryThe speaker volume of a Tele Aid call can
be adjusted using the volume control on
the COMAND (
page 110) or the æ
and ç buttons on the multifunction
steering wheel.
During a Tele Aid call, all audio sources are
muted. The telephone is turned off and no
SMS messages can be received or
transmitted.
During a Tele Aid call, the used Network
Type (“A” for analog network or “D” for
digital network) and the signal strength are
displayed on the lower right corner of the
COMAND display.An emergency call is initiated
automatically in the event emergency
tensioning devices (ETDs) or air bags are
deployed. An emergency call can also be
initiated manually by pressing the I
button. Refer to your vehicle Operator’s
Manual for additional information.
Once the emergency call is in progress, the
indicator lamp in the I button will begin
to flash. The message
Connecting Call
appears on the display and all audio
resources are muted.
When the connection is established, the
message
Call Connected appears on
the display. A voice connection between
the Response Center and the vehicle
occupants is established soon after the
emergency call has been initiated.
i
To use Tele Aid, the Tele Aid service
must be subscribed to and properly
activated. If you have any questions
regarding activation, please call
the Response Center at 1-800-756-
9018 (in the USA) or 1-888-923-8367
(in Canada).
The Tele Aid system is operational
provided the Tele Aid service was sub-
scribed to and properly activated.
Additionally, the vehicle’s battery must
be charged, properly connected, not
damaged and cellular service and GPS
coverage must be available.
GeneralEmergency call
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Tele Aid
If the Tele Aid system could not establish a
voice connection to the Response Center
(e.g. the relevant cellular phone network is
not available) the message
Call failed
appears.
Should this occur, assistance must be
summoned by other means.
Terminating the connection
The connection can only be terminated by
the Response Center who has answered
the call.Roadside Asssistance will assist if
technical problems with your vehicle are
experienced.
Roadside Assistance can only be
requested manually by pressing the •
button. Refer to your vehicle Operator’s
Manual for additional information.
After initiating Roadside Assistance, the
message
Connecting Call will appear
on the display and the connection to a
Mercedes-Benz Roadside Assistance
Center is established. All audio sources are
muted.
If the connection is established, the
message
Call Connected will appear
and a voice connection between the
Roadside Assistance Center and the
vehicle occupants is established soon
after.
i
During an active emergency call,
switching to another application is not
possible.
WarningG
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the button. Carefully leave the ve-
hicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an auto-
matic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance
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Tele Aid
If the Tele Aid system could not establish a
voice connection to a Mercedes-Benz
Roadside Center (e.g. the relevant cellular
phone network is not available). The
message
Call failed appears.Terminating the connection
Roadside Assistance calls can be
terminated using the ì button on the
multifunctional steering wheel or the K
key on COMAND. The call can also be
terminated by the Roadside Assistance
Center.
The COMAND reverts to the system last
active before a Tele Aid call was initiated.Pressing the ¡ button, a call to the
Mercedes-Benz Customer Assistance
Center will be initiated. Information
regarding the operation of your vehicle, the
nearest authorized Mercedes-Benz Center
or Mercedes-Benz USA products and
services is available to you.
Refer to your vehicle Operator’s Manual for
additional information.
After initiating an Information call, the
message
Connecting Call will appear
on display. The system is then establishing
a connection to the Mercedes-Benz
Customer Assistance Center. All audio
sources are muted.
If the connection is established, the
message
Call Connected will appear
and a voice connection between the
Roadside Assistance Center and the
vehicle occupants is established soon
after.
i
During an active Roadside Assistance
call, switching to another application
(e.g. Navigation) is possible.
Information call
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Tele Aid
If the Tele Aid system could not establish a
voice connection to the Mercedes-Benz
Customer Assistance Center (e.g. the
relevant cellular phone network is not
available). The message
Call failed
appears.Terminating the connection
Information calls can be terminated using
the ì button on the multifunctional
steering wheel or the K key on
COMAND. The call can also be terminated
by the Customer Assistance Center.
The COMAND reverts to the system last
active before a Tele Aid call was initiated.For the Tele Aid services Remote Door
Unlock and Stolen Vehicle Recovery
please refer to your vehicle Operator’s
Manual for information.
i
During an active Information call,
switching to another application (e.g.
Navigation) is possible.
Remote Door Unlock and Stolen
Vehicle Recovery
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Entering data
Entering data
Sometimes you need to enter data such as
names or phone numbers.
E.g.:
New phone book entry
New address book entry
The following input types are possible:
Via selection menu
Via 12-button keypad (page 211)The selection menu is displayed
automatically when you press the
corresponding button in a menu in which
this kind of data input is possible. The
following display may appear if you create
a new entry in the phone book.You can enter upper-case and lower-case
letters including special characters and
numbers.
The following shift fields can be used to
change the type of the characters:
= Upper case
= Lower case
= Special characters
Shifting Keys
Press h, H, g, G or F to
select the shift field .
Press E.
Input via selection menu
ABC
abc
. . .
abc