Page 210 of 234
208 Service
Tele Aid
If the Tele Aid system could not establish a
voice connection to the Mercedes-Benz
Customer Assistance Center (e.g. the
relevant cellular phone network is not
available). The message
Call failed
appears.Terminating the connection
Information calls can be terminated using
the ì button on the multifunctional
steering wheel or the K key on
COMAND. The call can also be terminated
by the Customer Assistance Center.
The COMAND reverts to the system last
active before a Tele Aid call was initiated.For the Tele Aid services Remote Door
Unlock and Stolen Vehicle Recovery
please refer to your vehicle Operator’s
Manual for information.
i
During an active Information call,
switching to another application (e.g.
Navigation) is possible.
Remote Door Unlock and Stolen
Vehicle Recovery
Page 211 of 234
209 Service
Entering data
Entering data
Sometimes you need to enter data such as
names or phone numbers.
E.g.:
New phone book entry
New address book entry
The following input types are possible:
Via selection menu
Via 12-button keypad (page 211)The selection menu is displayed
automatically when you press the
corresponding button in a menu in which
this kind of data input is possible. The
following display may appear if you create
a new entry in the phone book.You can enter upper-case and lower-case
letters including special characters and
numbers.
The following shift fields can be used to
change the type of the characters:
= Upper case
= Lower case
= Special characters
Shifting Keys
Press h, H, g, G or F to
select the shift field .
Press E.
Input via selection menu
ABC
abc
. . .
abc
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210 Service
Entering data
Press h, H, g, G or F to
select the shift field .
Press E.Entering charactersPress h, H, g, G or F to
select the character to be entered.
Press E.
The character is entered.Deleting a character
Press the Delete soft key.
The character to the left of the cursor is
deleted.
You can also move the cursor.
Moving the cursor
Press the Keypad soft key.
The selection menu disappears.
Press H or h.
The cursor moves to the right or left in
the line.
Press the Keypad soft key again.
You are back in the keypad mode and
the selection menu is displayed.
. . .
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To enter a blank space, use .
Page 213 of 234

211 Service
Entering data
Inserting a character
Move the cursor to the desired
position.
Enter the character as described at
“Entering characters” (
page 210).
Closing the selection menu
Press the Back soft key.
or
Press the Keypad soft key.
or
Use h, H, g, G or F to select
the ( field.
Press E.
In all cases, the system enters the data.You can enter upper-case and lower-case
letters including special characters and
numbers.
Entering characters
Press * or1 - 0 to enter
characters.
Press a key once or several times in
quick succession.After you pressed the key the first time,
the character is displayed at the
bottom of the screen.
You can see which characters you can
enter with that key.
Each continuing depression of the key
displays the next character.If required, press key #.
This key shifts from lower to upper
case.
Wait until the displayed character
disappears.
The character is entered.
Input via 12-button keypad
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E.g.: Key 5
Press 1 x = J
Press 2 x = K
Press 3 x = L
Press 4 x = 5
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212 Service
Entering data
Deleting a character
Press the Delete soft key.
The character to the left of the cursor is
deleted.
You can also move the cursor.
Moving the cursor
Press H or h.
The cursor moves to the right or left.Inserting a character
Move the cursor to the desired
position.
Enter the character as described at
“Entering characters” (
page 210).
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To enter a blank space, use the
on the 0 key.
Page 216 of 234
214 System settings
System settings
System settings
Press C.
In the Service main menu, press the
System soft key.
System settings menu
In the System settings menu you can:
set date and time
switch verification and notification
tones on and off (
page 217)
adjust display settings (page 217)
activate and deactivate the Voice
control system* help window
(
page 219)
start Voice control system*
individualization (
page 219)
reset system settings (page 220)Setting date
Activating the System settings
menu Setting the date/time
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Exact settings of date, time and current
time zone allow you:
correct navigation for
routes with time-dependent traffic
guidance
correct calculation of the expected
time of arrival
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If time/date information is transmitted
by the GPS, you cannot set the date.
A satellite symbol is displayed on the
status bar if the system uses GPS data.
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215 System settings
System settings
In the System menu, press the Time
soft key.
The Date/Time menu for setting date
and time will appear.
Country soft key:
Can only be selected if you use the GPS.
You can select the country (
page 216).
Press H or h to select day, month
or year.
Press g or G.
Depending on the selection, you set
the day, the month or the year.
Press the Back soft key.
or
Press E.
The setting is saved.
Setting the time
In the System settings menu, press the
Time soft key.
Press H or h to select hours or
minutes.
Press g or G.
Depending on the selection, you set
the hour or the minute.Setting the hour:
Each time the button is pressed, the
time is adjusted in increments of
1hour.
Setting the minute:
With GPS reception:
Each time the button is pressed, the
time is adjusted in increments of
30 minutes.
Without GPS reception:
Each time the button is pressed, the
time is adjusted in increments of
1 minute.
Press the Back soft key.
or
Press E.
The setting is saved.
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Time settings are not automatically
changed to daylight saving time.
Change the clock manually.
Page 218 of 234
216 System settings
System settings
Setting date and time format
Press the Format soft key.
The Format menu for selecting the time
and date display formats will appear.
Press g or G to select a format for
date and time.
Press E.
The format setting is applied.
Press the Back soft key.
or
Wait a few seconds.
The Date/Time menu will automatically
appear.
Selecting the country
You can only use this function if you use
the GPS.
Press the Country soft key.
The country list will appear.
Press g or G to select a country.
If a country has multiple time zones,
e.g. Canada and USA, you can select
the applicable time zone and, if
applicable, daylight saving time
settings.
Press E.
The settings are applied.OptionSymbol
Format selected_
Format not selected-