89 Control systems
COMAND introduction
Main menus of COMAND
Sound
Muting: Press the F shortcut but-
ton in the center console (
page 80).
The sound of the current audio source
is switched on or is muted.Switching off navigation announce-
ments entirely
Canceling navigation message:
Briefly press F shortcut button dur-
ing an announcement.
Switching off navigation messages:
Press and hold F during an an-
nouncement until the announcement is
switched off.
You will see the message “The driving
instructions have been muted.” for a
short while.Adjusting volume
1Thumbwheel
Adjusting: Turn, thumbwheel.
The volume of the currently selected
audio source changes.
i
The components and operating principles of
COMAND can be found on (
page 79).
i
When the sound is muted, you will see the
symbol
F
in the status line. When you
change the audio source, the sound is automati-
cally switched on. You will be able to hear an-
nouncements from the navigation system even
when the sound is muted.
i
The announcements remain switched off
even if you start a new route guidance or if
COMAND is switched off/on with theo but-
ton.
If you switch COMAND off by removing the
SmartKey from the starter switch and then
switch the ignition back on after more than
3 minutes, the announcements are automatical-
ly switched back on.
115 Control systems
COMAND telephone*
COMAND telephone*
Safety precautions
General notes
Calls disconnected while the vehicle is
in motion
A call may be disconnected if:
there is insufficient network coverage
you move from one transmitter/receiv-
er area (cell) into another and no chan-
nels are free or the cell is fullOperating options
If the mobile phone is inserted in the cra-
dle, you can use the mobile phone func-
tions with the following devices:
COMAND / telephone keypad
Multifunction steering wheel
Voice Control*
Bluetooth headset
The descriptions in this section assume
that the mobile phone is inserted in the
cradle. Exceptions to this are clearly stat-
ed.
Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving.
Whether or not prohibited by law, for safety
reasons, the driver should not use the cellu-
lar telephone while the vehicle is in motion.
Stop the vehicle in a safe location before
placing or answering a call.
If you nonetheless choose to use the cellular
phone while driving, please use the hands-
free feature and be sure to pay attention to
the traffic situation at all times. Use the cel-
lular phone only when road, weather and
traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approxima-
tely 14 m) every second.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
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The components and operating principles of
COMAND can be found on (
page 79) and
(
page 87).
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In order for the functions described in this
section to work correctly, the Bluetooth headset
must be linked to COMAND (
page 217).
Please make sure any Bluetooth headset linked
with the mobile phone is switched off or that the
headset is linked with COMAND before you use
the functions described in this section.
116 Control systemsCOMAND telephone*Unless otherwise indicated, the descrip-
tions and illustrations in this section refer
to COMAND and the telephone keypad.
Operation using the mobile phone and
Bluetooth headset is described in the re-
spective separate Operating Instructions.
Caller ID
COMAND can display the telephone num-
ber and the name of the caller, e.g. for an
incoming call and also in other menus or
displays.
For the telephone number to be displayed,
the caller must transmit their telephone
number.
This is also the case for name displays. For
this, the telephone number and the name
of the caller must also be saved in the mo-
bile phone book.Functional restrictions
You will not be able to use the telephone,
or you may have to wait a while, in the fol-
lowing situations:
If the telephone has not yet logged into
the network.
The telephone automatically tries to
log into a network. If no network is
available, you will also not be able to
make a “911” emergency call.
If you attempt to make an outgoing call,
the “No Service” message will appear
for a short while.
If the mobile phone is not inserted in
the cradle.
SIM card is not inserted in GSM type
phone
Switching telephone on or off
Switching on: insert mobile phone
into cradle when COMAND is switched
on.
or
Switch on the mobile phone
(see mobile phone operating instruc-
tions).
Switching off: Select “Telephone”
“Telephone” “Telephone OFF”.
or
Switch off mobile phone (see mobile
phone operating instructions).
117 Control systems
COMAND telephone*
Activating telephone mode
Select “Telephone” “Telephone”
“Telephone”.
or
Press s on telephone keypad.
Telephone keypad
1Telephone keypad
2Folding coverWith the telephone keypad you can:
Enter and clear numbers and special
characters
Reject, accept, connect and end calls
Entering characters: Select “Tele-
phone” “Telephone” “Telephone”.
Fold up cover 2.
Enter characters using A- #.
Deleting individual characters:
Press*.
Deleting an entire word or number:
Press and hold * until the word or
number is deleted.
“911” emergency call
The following conditions must be fulfilled
in order to make a “911” emergency call:
The phone is switched on
A mobile network is available
There is a valid SIM card in the phone
(not necessary in all mobile networks)
If you cannot make an emergency call, you
must initiate rescue measures yourself.
The “911” emergency call is a public ser-
vice. Any misuse is punishable by law.
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You can enter the * character by
pressing> once. Pressing this button again
within 1.5 seconds enters the + character.
Warning!
G
The “911” emergency call system is a public
service. Using it without due cause is a crim-
inal offense.i
This function places a call to the local 911
provider. It does not initiate a Tele Aid call.
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If no SIM card is inserted in the mobile
phone, you can only initiate a “911” emergency
call by using COMAND and the mobile phone.
118 Control systemsCOMAND telephone*Placing a “911” emergency call before
entering PIN / PIN2, PUK / PUK2 or un-
lock code
Entering the number using the COMAND
controller
Select “Telephone” “Telephone”
“Telephone” “Dial 911”.
Entering the number using the tele-
phone keypad
Enter digits 9-1-1 (
page 117).
Press s.Placing a “911” emergency call after
entering PIN / PIN2, PUK / PUK2 or un-
lock code
Entering the number using the COMAND
controller
Select “Telephone” “Telephone”
“Telephone”.
Select all the digits in sequence.
Select “S”.
Entering the number using the tele-
phone keypad
Enter digits 9-1-1 (
page 117).
Press s.Confirming the emergency call
After the digits have been entered, you will
see the question “Do you want to dial the
911 emergency number?”.
Use COMAND controller to select
“Yes”.
The telephone makes the connection.
Wait until the emergency call center
answers and describe the emergency
situation.
119 Control systems
COMAND telephone*
Entering the PIN
Entering using the COMAND controller
Select “Telephone” “Telephone”
“Telephone”.
Entering: Select all the digits in se-
quence.
Deleting a digit: Select ) and briefly
press n.
Deleting an entire number: Select )
and press and hold n until the number
is deleted.
Confirming an entry: Press n.
Entering using the telephone keypad
Entering: Enter digits (
page 117).
Confirming an entry: Press n or
press s.
Entering the PIN2
The phone may request the PIN2 in order
to use certain functions. A corresponding
message appears in the display.
Enter PIN2 digits into mobile phone.
Entering the PUK / PUK2
If you enter the PIN or PIN2 incorrectly
three times, the SIM card will be locked.
A corresponding message appears in the
display. It is necessary to enter the
PUK /PUK2 to unlock it. The PUK and/or
PUK2 are provided by your telephone ser-
vice provider.
Enter PUK/PUK2 digits into mobile
phone.
Entering the unlock code
Many mobile phones can be protected
from unauthorized use with an unlock code
(see mobile phone operating instructions).
If you wish to use the phone functions
when the unlock code is active, a screen
appears requesting that you enter the un-
lock code. You cannot use the phone func-
tions (except “911” emergency call) until
you have entered the unlock code.
Proceed in the same way as entering
the PIN (
page 119).
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The PIN entry applies only to GSM mobile
phones.
i
The PIN2 entry applies only to GSM mobile
phones.
i
The PUK/PUK2 entry applies only to GSM
mobile phones.
121 Control systems
COMAND telephone*
Main telephone menu
Calling up main menu: Select “Tele-
phone” “Telephone” “Telephone”.
or
Press s on the telephone keypad
(page 117).
Mailbox
The symbol in the example illustration
above indicates that your mailbox contains
new voice messages. You will have to call
the mailbox in order to retrieve the mes-
sages.
You can call your mailbox by:
Speed dialing (
page 126)
Entering a telephone number using the
telephone keypad (
page 125)
Entering the telephone number using
the COMAND controller (
page 125)
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If you press s when the main telephone
menu has already been called up, the “Calls Di-
aled” list will appear (
page 122).
1Numbers / characters to enter tele-
phone number
2Symbol for new voice message in
mailbox
3Symbol for unread SMS messag-
es in SMS inbox (
page 137)
4Signal strength and network status
display
Network status “READY” = mobile
phone is logged in with its own
provider’s network
Network status “READY ROAM” =
mobile phone is logged in with an-
other provider’s network
Network status “No Service” = No
network available
5To show COMAND phone book
(“Name”) (
page 129)
6To call up text message (SMS)
(
page 137)
7To display call list selection
(page 122)
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Once connection with your mailbox has
been established, the mailbox system will guide
you through the next steps.
124 Control systemsCOMAND telephone*
Select a number category to add,
e.g. “Home”.
Select a telephone category to add,
e.g. “Land Line”.
Select “Save”.
The search menu for COMAND address
book entries appears.
Search for desired entry.
Press n when you have finished
searching.
COMAND saves the data if there are
fewer than four numbers assigned to
the entry you are searching for in the
selected number category.If four numbers are saved for the entry
you are searching for, a prompt will ap-
pear asking whether you want to over-
write one of the existing numbers.
Select “Yes” or “No”.
If you select “Yes”, a selection list will
appear containing the four existing
numbers.
Select the number to be overwritten.
COMAND overwrites the selected num-
ber with the new data.
Incoming call
Rejecting or accepting the call
Rejecting: Select “Reject”.
or
Press t on the telephone keypad or
on the multifunction steering wheel.
Accepting: Select “Accept”.
or
Press s on the telephone keypad or
on the multifunction steering wheel.
or
Press 0 on the multifunction steer-
ing wheel.
Use the mobile phone (see mobile
phone operating instructions).
or
Use the Bluetooth headset
(see headset operating instructions).
If you have accepted the call using
COMAND, the telephone keypad, the mul-
tifunction steering wheel or the mobile
phone, the call will be conducted via the
hands-free system. The volume of the call
can be adjusted (
page 89).
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“Save” does not function if the selected list
entry is already saved in the COMAND address
book.
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There is a detailed description of searching
for an COMAND address book entry in the
“Searching for an address book entry” section
(
page 204).
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If you have a CDMA/TDMA mobile phone
and reject a call, only the ring tone will stop. The
call itself can only be ended by the caller.
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The use of a Bluetooth headset requires
Bluetooth to be activated and the Bluetooth
headset to be authorized (
page 217).