277 Control systems
Voice Control* navigation
“District” or “Center”
Use the command “District” or “Center” to
to spell a city location in the city previously
selected.
Speak the characters as a continuous
string (five to seven characters). The sys-
tem then displays a list of available city dis-
tricts or centers on the COMAND display.
Select the desired city center from that
list.Sample dialog:
s
District
t
Please spell the center
s
S-T-A-T-E-N-I-S
u
The system displays a list of avail-
able districts if more than one name
matches the name of a district for
the given city.
t
Please select a line number
s
Number one
t
Number one, center accepted
The district selected is adopted for route
guidance.“Street”
Use the command “Street” to spell and se-
lect a street for the adopted city. Only
street names available on the navigation
DVD can be selected.
Speak the characters as a continuous
string (five to seven characters). The sys-
tem then displays a list of available street
names on the COMAND display. Select the
desired street name from that list.
Sample dialog:
s
Street
t
Please spell the name of the street
s
F-O-R-E-S-T
u
The system displays a numbered
list of available street names.
t
Please select a line number
s
Number one
t
Number one, street accepted
The street name selected is adopted for
route guidance.
278 Control systemsVoice Control* navigation“Intersection”, “cross street”
Use the command “Intersection” to spell
and select an intersection.
Speak the characters as a continuous
string (five to seven characters). The sys-
tem then displays a list of available inter-
sections on the COMAND display. Select
the desired intersection from that list.
Sample dialog:s
Intersection
t
Please spell the first street name
s
F-O-R-E-S-T
t
Please spell the name of the cross-
ing street
s
D-U-D-L-E-Y
u
The system displays a numbered
list of available intersections on the
COMAND display.
t
Please select a line number
s
Number one
t
Intersection accepted
The intersection is adopted for route guid-
ance. If an address at the intersection is
recognized, the system asks if it is correct.
Say “Yes” or “No”.“House number”
Use the command “House number” to se-
lect a house number for the street previ-
ously selected. Speak the house number in
single digits.
Sample dialog:
s
House number
t
Please say the house number in sin-
gle digits
s
Three two
t
Is three two correct?
s
OK
t
House number accepted
The house number is adopted for route
guidance.
280 Control systemsVoice Control* address bookOperating and using address book
Press !.
Speak one of the following commands
depending on the address book status
(open or not open).
Available commands with the address
book not open
For a complete list of commands
(page 288).
“Help address book”
Use the command “Help address book” to
have the Voice Control System read out an
option list of all available commands for
the address book.
“Save name” (
page 265)
“Dial name” (
page 266)
“Call
page 267)“Delete name” (Address book)
Use the command “Delete name” to delete
a voice name from your address book.
Sample dialog:
s
Delete name
t
Please say the name
s
John Smith
t
Do you want to delete John Smith?
s
Yes
t
The voice name is deleted
“Navigate
(
page 274)
“List address book”
Use the command “List address book” to
have the system read out all available ad-
dress book entries and, if desired, select
an entry when it is being read.Sample dialog:
s
List address book
The system reads out all available
address book entries.
Selecting address book entry: When
the system reads the desired entry,
press!.
The entry is selected and shown on the
COMAND display.
Canceling the dialog: PressL.
You have canceled the dialog. The sys-
tem reads out “Cancel”.
“List phone book” and dialing a phone
number (
page 268)
“List destination memory” (
page 275)
281 Control systems
Voice Control* address book
“Delete address book”
Use the command “Delete address book”
to delete all or individual voice names of
the address book entries. Only the voice
name is deleted; the remaining data in the
entry are retained.
“Address book”
Use this command to open the address
book.
Available commands with the address book open
“Help address book”
Use the command “Help address book” to
have the Voice Control System read out an
option list of all available commands for
the address book.
“Open
Use the command “Open
to open an entry in your address book that
has a voice name already assigned to it.Sample dialog:
s
Open John Smith
u
The entry “John Smith” appears on
the COMAND display.
“Select entry”
Use the command “Select entry” to open
an entry in your address book.
Sample dialog:
s
Select entry
t
Please say the name
s
John Smith
u
The entry “John Smith” appears on
the COMAND display.
“Spell entry”
Use the command “Spell entry” to open an
address book entry by spelling the name.
Speak the name as continuous string (five
to seven characters).The system will display a list of possible
matches on the COMAND display from
which you can select the desired entry.
Sample dialog:
s
Spell entry
t
Please spell the name
s
S-M-I-T-H
u
The system displays a numbered
list of matching entries on the
COMAND display.
t
Please select a line number
s
Number two
u
The system opens the entry associ-
ated with line number two on the
list.
i
You can use the commands “Continue” or
“Back” to scroll up or down the next page. Use
the command “Correction” to exit the current
selection list and spell the name again.
299 Control systems
Voice Control* troubleshooting
Voice Control* troubleshooting
Help function
To support the user, the Voice Control Sys-
tem contains an extensive help function.
The help function gives you:
General hints on how to best use the
Voice Control System
A listing of all available commands
Help commands
“Help voice control”
Using the command “Help voice control”
will give you information on how to best
use the Voice Control System.
“Help”
In a main menu, help can be accessed at
any time by saying the command “Help”.
The Voice Control System will then read
out the available functions and commands
of all systems.In a submenu, help can also be accessed at
any time by saying the command “Help”.
The Voice Control System will then read
out an option list of all available functions
and commands available in the particular
submenu.
You can also use the help function to ac-
cess help for a specific system. To access
help for the phone operation, you would
speak the command “Help Telephone”.
If you wish to hear the last command read
out:
Press!.
Help window
You can use the help window to view a se-
lection of valid commands on the
COMAND display.
The help functions can be switched on or
off via COMAND in the “System settings”
menu (
page 215).
Entering digits and spelling
Entering digits
Digits from “Zero” to “Nine” may be
used.
Speaking phone numbers in digit
blocks of 3 to 5 digits has proven a
very reliable method for the input of
phone numbers.
Spelling
The letters of the English alphabet and
the digits 0 - 9 may be used.
Speak the letters in blocks of 5 - 7 let-
ters at a time.
Speak each individual letter clearly.
302 Control systemsVoice Control* individualizationThe individualization is used to adapt the
Voice Control System to your own voice
and to therefore improve speech recogni-
tion. This does not affect the speech rec-
ognition of other users.
Individualization consists of two stages:
Digits
Commands
You can activate individualization in the
COMAND system settings (
page 215).
A dialog and screen displays will guide you
through the individualization process.
The system can be reset to the factory set-
tings at any time.
i
The individualization can only be performed
when the vehicle is stationary.
If you drive off, the individualization will be can-
celed.
After starting the session, the system will guide
you through the individualization by means of
acoustic instructions.
i
You may wish to complete only a portion of
the individualization process.
Completing the digits portion alone may result in
an improved recognition rate.
Individualization can be exited at any time. The
data trained, however, will only be retained if a
given individualization portion is completed and
the data is stored when prompted to do so by the
system.
468 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
or
Contact the Tele Aid web page via In-
ternet using the ID and password sent
to you shortly after the completion of
your acquaintance call.
Then return to your vehicle and pull the
trunk lid handle for a minimum of
20 seconds until the SOS button be-
gins to flash.
The message: “Call connecting” ap-
pears in the multifunction display and
the SOS button is flashing.
The Response Center will then unlock
your vehicle with the remote door un-
locking feature.
i
The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or COMAND (
page 115).
!
If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
i
When a Tele Aid call has been initiated, the
audio system is muted. The optional mobile
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND navigation system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, but spo-
ken commands are not available.
i
You can exit Roadside Assistance and/ or
the information display during an active connec-
tion and call up the COMAND application last se-
lected. To do so, select “Back”. Meanwhile,
mute remains active (
page 79).
i
The remote door unlock feature is available
if the relevant mobile phone network is available
and data connection is possible.
The SOS button will flash and the message: “Call
connecting” appears in the multifunction display
to indicate receipt of the door unlock command.
Once the vehicle is unlocked, a Response Center
specialist might attempt to establish voice con-
tact with the vehicle occupants.
If the trunk lid handle was pulled for more than
20 seconds before door unlock authorization
was received by the Response Center, you must
wait 15 minutes before pulling the trunk lid han-
dle again.
682 IndexChildren in the vehicle 61
Air bags 61
Indicator lamp front passenger front air
bag off 53, 555
Indicator lamp, front passenger front
air bag off 53
Infant and child restraint systems 62
LATCH-type child seat anchors 65
Override switch for rear passenger
compartment 67
Tether attachment points 64
Cigarette lighter 457
Cloth upholstery, Cleaning and care
of 542
Cockpit 26, 671
Cockpit management and data system see
COMAND
COMAND 671
Adjusting volume 89
Components 79
Controller 82
Display 80
Function buttons 80
Main menus 89
Menu overview 84
Navigation system 140Operating 84
Operating safety 78
Operating seats 236
Phone book* 129
Radio, FM/AM 93
Selecting sound settings 90
SMS messages 137
Surround sound 91
Switching off/on the audio
source 92
Switching on or off 79
Swiveling display 81
system settings 213
Telephone keypad* 82
Telephone menu* 115
Vehicle menu 220
Voice Control* settings 215
Combination switch 346
Corner-illuminating lamps 347
High beam 346
High beam flasher 347
Turn signals 362
Windshield wipers 351
Command list (Voice Control*) 288
Address book commands 293
Audio commands 295General commands 288
Navigation commands 290
Telephone* commands 289
Control system instrument cluster 241
Multifunction display 241
Multifunction steering wheel 242
Control system instrument cluster menus
Assistance* 252
Audio 248
Navi 246
Service 253
Settings 254
Telephone* 249
Trip 245
Vehicle status message memory 253
Controller Area Network see CAN system
Coolant 497
Adding 498
Anticorrosion/antifreeze mixing ratio
and quantity 665
Checking level 497
Messages in display 587
Temperature 488
Temperature gauge 29, 378
Coolant level
Checking 497