304 Controls in detailUseful features1Retainer pin
2Eyelet
Removing
Pull floormat off of retainer pins1.
Remove the floormat.
Installing
Lay down the floormat in the respective
footwell.
Press the floormat eyelets2 onto re-
tainer pins1.
Heated steering wheel*
The steering wheel heating warms up the
leather area of the steering wheel.
The stalk is on the lower left-hand side of
the steering wheel.
1Switching on
2Indicator lamp
3Switching offSwitching on
Switch on the ignition (
page 40).
Turn switch at the tip of stalk in the
direction of arrow1.
The steering wheel is heated. Indicator
lamp2 comes on.
i
The steering wheel heating is turned off tem-
porarily and the indicator lamp2 remains on
when
the temperature of the vehicle interior is
above 86°F (30°C)
the temperature of the steering wheel is
above 95°F (35°C)
When these conditions do not apply anymore,
steering wheel heating continues.
305 Controls in detail
Useful features
Switching off
Turn switch at the tip of stalk in the
direction of arrow3.
The heated steering wheel is switched
off. Indicator lamp2 goes out.
For information on the steering wheel, see
“Multifunction steering wheel”
(
page 148).
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Light Truck Center
for information on the installation of an ap-
proved external antenna. Refer to the radio
transmitter operation instructions regard-
ing use of an external antenna.
i
Indicator lamp2 flashes or goes out
in case of power surge or undervoltage
in case of a steering wheel heating malfunc-
tion
i
The steering wheel heating switches off
automatically when you remove the SmartKey
from the starter switch or, on vehicles with
KEYLESS-GO*, when you switch off the ignition
(
page 39) and open the driver’s door.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or serious
personal injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND system1 if road,
weather and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
1Observe all legal requirements
306 Controls in detailUseful featuresWhen the mobile phone is inserted in the
cradle, you can operate the telephone us-
ing the following devices:
mobile phone keypad
COMAND system (see separate operat-
ing instructions)
buttonss andt on the steering
wheel (
page 148)
Voice Control* (see separate operating
instructions)
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an autho-rized Mercedes-Benz Light Truck Center
for information on features available for
your mobile phone of choice.
The cradle is located in the front center
armrest.
Open telephone compartment
(page 296).
Inserting mobile phone in mobile phone
cradle
Once the mobile phone has been inserted
in the mobile phone cradle, you have to
use the hands-free device to respond dur-
ing phone calls.
If applicable, remove the cover for the
external antenna connection from the
back of the mobile phone and store it in
a s a f e p l a c e . B e s u r e t o c o m p l y w i t h t h e
mobile phone’s operating instructions
as well.
Example illustration1Insert the mobile phone
2Connector contact
3Mobile phone cradle
Slide the lower end of the mobile phone
into connector contact2 on
cradle3.
Push the top of the mobile phone in di-
rection of arrow1, until the lug on the
mobile phone release button engages.
The mobile phone is connected to the
network via the external antenna.
i
Various mobile phone cradles can be in-
stalled in the front center armrest, see separate
installation instructions for the mobile phone
cradle. These mobile phone cradles can be ob-
tained from an authorized Mercedes-Benz Light
Truck Center.
The functions and services available to you while
using the mobile phone depend on your service
provider and the type of mobile phone you are
using. See also separate operating manual for in-
structions on how to use your mobile phone.
!
Do not try to remove the mobile phone along
with the cradle. You could otherwise damage the
mobile phone cradle.
307 Controls in detail
Useful features
The mobile phone is linked to the
hands-free device and the multifunc-
tion steering wheel.
The battery is charged depending on its
charge status and the position of the
SmartKey in the starter switch. The
charge procedure will be indicated in
the mobile phone’s display.
You can place or receive phone calls. You
can control other functions of the mobile
phone via the control system (
page 182)
or COMAND system or Voice Contro*, see
separate operating instructions.Removing mobile phone from mobile
phone cradle
Example illustration1Release catch for mobile phone
2Mobile phone cradle
Press release catch in direction of
arrow1 and take mobile phone out of
mobile phone cradle2.Changing mobile phone cradle
If you require a different cradle for your
mobile phone, remove the present cradle
before installing a new one.
Removing an existing mobile phone
cradle
Example illustration1To release the mobile phone cradle
2To remove the mobile phone cradle
3Mobile phone cradle
i
When you take the SmartKey or SmartKey
with KEYLESS-GO* out of the starter switch, the
mobile phone remains switched on for approx.
10 minutes. If you place or receive a call during
this time, the mobile phone switches off
10 minutes after the call has been completed.
i
When using a flip-style mobile phone, open
flip top before removing from the cradle while a
call is connected. Otherwise, the call will be dis-
connected.
308 Controls in detailUseful features
Press release button in direction of
arrow1 and take mobile phone
cradle3 out in direction of arrow2.
Installing a different mobile phone cra-
dle
Example illustration1Contact plate
2Recesses
3Mobile phone cradle
Insert mobile phone cradle3 into
recesses2 of contact plate1.
Push mobile phone cradle3 forward
until it engages.
Tele Aid*
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted by using the volume control on
the COMAND system or on the multifunc-
tion steering wheel. To raise, turn the rota-
ry volume control on COMAND system
clockwise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on
COMAND system control counterclock-
wise or press buttonç on the multi-
function steering wheel.
!
The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
314 Controls in detailUseful featuresWhen the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
i
While the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system.
i
The indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 309) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed
appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND sys-
tem.
!
If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Light Truck
Center and have the system checked or contact
the Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
i
The indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction
steering wheel or using the END button on the
COMAND system.
562 IndexHeadlamps
Automatic headlamp mode 137
Bi-Xenon* 458, 486
Cleaning lenses 408
Cleaning system* 200, 363
Halogen 485
High beam see High beam flasher
High beam see High beam headlamps
Light sensor, Messages in the
multifunction display 460
Low beam see Low beam headlamps
Manual headlamp mode 137
Messages in the
multifunction display 458, 459,
460, 461, 462, 463
Replacing bulbs 482, 483
Switch 59, 136
Heated seats see Seat heating*
Heated steering wheel* 304
Height adjustment
Vehicle level control (Vehicles with
Air suspension package*) 271High beam flasher 59, 140
High beam headlamps
Indicator lamp 29
Messages in the
multifunction display 459
Replacing bulbs 483, 485, 486
Switching on 59, 140
High mounted brake lamp 483
Hood 356
Messages in the
multifunction display 455
Opening 356
Hooks
Loading 284
Horn 25
HVAC see Climate control or
automatic climate control (3-zone)*
Hydroplaning 330I
Identification labels see Labels
Ignition 40, 42, 55
Immobilizer 103
Indicator lamps see Lamps, Indicator and
warning
Infant and child restraint systems see
Children in the vehicle
Inflation pressure see Tires,
Inflation pressures
Information button see Tele Aid*
Infrared reflecting windshield* 322
Inside door handle 118
Instrument cluster 26, 28, 145
Illumination brightness 145
Lamps 414
Messages in display see
Multifunction display messages
Multifunction display 147
Outside temperature indicator 146
Selecting language 167
Instrument lighting see Instrument cluster,
Illumination brightness 145
Instrument panel see Instrument cluster
Instruments and controls see Cockpit