332 Controls in detail
Useful features
Tele Aid
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted by using the volume control on
the COMAND system or on the multifunc-
tion steering wheel. To raise, turn the rota-
ry volume control on COMAND system
clockwise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on
COMAND system control counterclock-
wise or press buttonç on the multi-
function steering wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 34).
The Roadside Assistance button•
(
page 336) and the Information button¡
(
page 337) are located below the center arm-
rest cover.
!The Tele Aid system utilizes the cellular
network for communication and the GPS (G
lobal
P
ositioning System) satellites for vehicle loca-
tion. If either of these signals are unavailable, the
Tele Aid system may not function and if this
occurs, assistance must be summoned by other
means.
339 Controls in detail
Useful features
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the tail-
gate recessed handle again.
iWhen the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center. See anti-theft alarm
system (
page 111).
500 Practical hints
Unlocking/locking in an emergency
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey or KEYLESS-GO*, open the
driver’s door using the mechanical key.Removing the mechanical key
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in direction of
arrow.
The mechanical key2 comes out.
Slide mechanical key2 out of the
housing.Unlocking the driver’s door
Insert mechanical key2 into the
driver’s door lock until it stops.
Turn mechanical key2 counterclock-
wise to position1 and hold it there.
Pull the door handle until the locking
knob moves up (
page 122).
The driver’s door is unlocked.
Pull the door handle once more to open
the driver’s door.
iUnlocking the driver’s door with the
mechanical key will trigger the anti-theft alarm
system.
To cancel the alarm, insert the SmartKey or
SmartKey with KEYLESS-GO* in the starter
switch.
1Unlocking
2Mechanical key
501 Practical hints
Unlocking/locking in an emergency
Locking the vehicle
If you cannot lock the vehicle with the
SmartKey or KEYLESS-GO*, lock the vehi-
cle carrying out the following steps.
Close the front passenger door, the
rear right door and the tailgate.
Open the driver’s door and the rear left
door.
Press the central locking switch on the
driver’s door (
page 130).
The locking knobs of the front passen-
ger door and the rear doors move
down.
If the vehicle battery is disconnected or
drained:
Press down the locking knobs of
the front passenger door and the
rear doors manually.
Exit the vehicle.
Close the driver’s door.
Enter the vehicle through the rear left
door.
Press down the locking knob of the
driver’s door.
Exit the vehicle.
Close the rear left door.
The vehicle is locked.
Fuel filler flap
Open the tailgate (page 124).
The fuel filler flap release is located behind
a cover in the right side trim panel of the
cargo compartment.
1Lock
2Cover
!To prevent inadvertent lockout, make sure
to have the SmartKey or SmartKey with
KEYLESS-GO* with you before proceeding with
the next step. The next step will lock the vehicle.
iThis procedure does not arm the anti-theft
alarm system, nor does it lock the fuel filler flap.
569 Index
A
ABS 103
Indicator lamp 436
Messages in the
multifunction display 453
Off-road - ABS 104
Accelerator position, automatic
transmission 198
Accessory weight 415
Accident 67
Active head restraint 92, 135, 504
Adaptive Damping System (ADS)* 280
Air bags 76
Children 77, 93
Front passenger front air bag off
indicator lamp 31, 32, 85
Front, Driver 79
Front, Passenger 79
Occupant Classification System*
(OCS) 81
Safety guidelines 78
Side impact (front and rear*) 80
Window curtain 80Air conditioning refrigerant 562
Air conditioning system see
Climate control or
Automatic climate control (3-zone)*
Air conditioning, Cooling 226, 241
Air distribution, Front 221, 236
Air distribution, Rear 229, 245
Air pressure see Tire inflation pressure
Air recirculation mode 224, 239
Air suspension package 280
Adaptive Damping System
(ADS)* 280
Messages in the
multifunction display 490
Vehicle level control 281
Air vents 229
Air vents*, Rear 246
Air vents, Front 222, 236
Air volume 222, 237
Alarm system see Anti-theft systems
Alignment bolt (vehicle tool kit) 496, 526
Anticorrosion/antifreeze 561, 566Antiglare, Interior rear view mirror 210
Antiglare, Rear view mirrors* 211
Antilock Brake System see ABS
Anti-theft systems 112
Anti-theft alarm system 111, 112
Immobilizer 111
Aquaplaning see Hydroplaning
Armrest storage compartments
Front 318
Ashtrays* 322
Aspect ratio 415
ATF 382
Attaching a trailer 368
Audio menu 166
CD operation 167
Radio operation 166
Satellite radio* operation
(USA only) 166
Auto-dimming*, Rear view mirrors 211
Automatic central locking,
Control system 183
580 Index
Kickdown 198
Kilopascal 416
L
Labels 550
Certification 550
Emission control information 551
Engine number 551
Paintwork code 550
Vacuum line routing diagram 551
Vehicle Identification Number
(VIN) 550
Lamp sensor see Light sensor
Lamps, exterior 509
Front 509
Light sensor, Messages in the
multifunction display 483
Messages in display 481
Messages in the multifunction
display 481, 483, 485
Rear 509
Switch 145Lamps, indicator and warning
ABS 27, 436
Adaptive Damping System
(ADS)* 281
Alarm system 112
Battery (SmartKey with
KEYLESS-GO*) 121
Battery (SmartKey) 116
Brakes 27, 437, 438
Center console 31, 32, 448
CHECK ENGINE 29, 439, 440
Differential locks* 207
Distance warning lamp* 265
Downhill Speed Regulation 276
Engine diagnostics 29, 439, 440
ESP® 27, 441, 442
Fog lamps, Front/rear 145
Front passenger front air bag off 31,
32, 80, 87, 450
Fuel reserve 29, 442
High beam headlamps 29
Instrument cluster 26, 28, 436, 437,
438, 439, 440, 441, 442, 443, 444,
445, 446
Off-road driving program 280
Parktronic* 292Preglow indicator, Diesel engine 29
Seat belt telltale 29, 91, 443
Seat belts 444
Seat heating* 140
Seat ventilation* 142
SRS 29, 74, 91, 445
Turn signals 27
Vehicle level control 283, 285
Language, Setting 174
LATCH-type child seat anchors see
Children in the vehicle
Layout of poly-V-belt drive (GL 450) 552
Layout of poly-V-belt drive
(GL 320 CDI) 552
Leather upholstery*, Cleaning and
care of 434
Lever for cruise control 257
License plate lamps 518
Messages in the
multifunction display 483
Replacing bulbs 509, 518
Light alloy wheels, Cleaning 432
Light sensor
Messages in the
multifunction display 483
Lighter see Cigarette lighter*
583 Index
Off-road - 4-ETS 110
Off-road - ABS 104
Off-road - ESP® 108
Off-road driving
Checklist 359, 365
Crossing obstacles 363
Driving instructions for off-road
driving 357
Driving through water 362
Returning 365
Rules 358
Special driving features 358
Steep terrain 360
Off-road driving program (Vehicles without
enhanced off-road package*) 279
Oil level see Engine oil, Checking level
One-touch gearshifting 202
Operating safety 17
Operator’s Manual 10
Ornamental moldings, Cleaning 429
Outside temperature see Displays
Overdue maintenance service term 423
Overhead control panel 34
Oxidation catalyst (diesel engine) 373P
Paintwork code 550
Paintwork, Cleaning 426
Panic alarm 102
Panorama roof, Rear 214
Parcel net
Front passenger footwell 320
Front seat backrests 320
Parking 68, 352
On hills 68
Over things that burn, Potential
consequences 68, 373
Parking brake 60, 68
Lamps, Indicator and warning 437
Messages in the
multifunction display 471
Releasing 61
Parking lamps 509
Messages in the
multifunction display 482
Replacing bulbs 513
Parking position*
Exterior rear view mirrors 185, 211Parktronic* 31, 32, 290
Cleaning system sensors 430
Minimum distance 292
Range 291
Switching on/off 293
System malfunction 294
System sensors 291
System sensors, Cleaning 430
Warning indicators 25, 292
Parts service 548
PASS AIR BAG OFF indicator lamp see
Front passenger front air bag off
indicator lamp
Passenger compartment 371
Fuse box 546
Interior lighting 151
Interior rear view mirror 34
Parcel net in front passenger
footwell 320
Passenger safety see Occupant safety
Pedals 349
Phone see Telephone*