Our company and staff congratulate you
on the purchase of your new
Mercedes-Benz.
Your selection of our product is a demon-
stration of your trust in our company
name. Furthermore, it exemplifies your de-
sire to own an automobile that will be as
easy as possible to operate and provide
years of service.
Your Mercedes-Benz represents the ef-
forts of many skilled engineers and crafts-
men. To help assure your driving pleasure,
and also the safety of you and your passen-
gers, we ask you to make a small invest-
ment of time:
Please read this manual carefully, then
return it to your vehicle where it will be
handy for your reference.
Please follow the recommendations
contained in this manual. They are de-
signed to acquaint you with the opera-
tion of your Mercedes-Benz.
Please pay attention to the warnings
and cautions contained in this manual.
They are designed to help improve the
safety of the vehicle operator and oc-
cupants.
We extend our best wishes for many miles
of safe, pleasurable driving.
Mercedes-Benz USA, LLC
A DaimlerChrysler Company
Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
Vehicle data recording ......................... 19
Information regarding electronic
recording devices ........................... 19
At a glance.......................................... 21
Exterior view ......................................... 22
Cockpit ................................................. 24
Instrument cluster ................................ 26
Multifunction steering wheel ................ 28
Center console ..................................... 29
Upper part ...................................... 29
Lower part ...................................... 30
Overhead control panel ........................ 31
Storage compartments ......................... 32
Door control panel................................ 34
Getting started................................... 35
Unlocking ............................................. 36
Unlocking with the SmartKey ......... 36
Unlocking with KEYLESS-GO*......... 37
Starter switch positions .................. 37
Adjusting .............................................. 41
Seats .............................................. 41
Steering wheel ................................ 45
Mirrors ............................................ 47
Driving .................................................. 49
Fastening the seat belts ................. 49
Starting the engine ......................... 52
Parking brake ................................. 54
Driving ............................................ 55
Switching on headlamps ................. 56
Turn signals .................................... 56
Windshield wipers ........................... 57
Rear window wiper/washer ............ 59
Problems while driving.................... 60
Parking and locking .............................. 61
Parking brake ................................. 62
Switching off headlamps................. 63
Turning off engine ........................... 63
Releasing seat belts........................ 64
Locking ........................................... 64
Contents
At the gas station .............................. 321
Refueling ...................................... 321
Check regularly and before a
long trip........................................ 322
Engine compartment ......................... 324
Hood ............................................ 324
Engine oil ..................................... 326
Transmission fluid level ................ 328
Coolant level ................................ 329
Battery ......................................... 330
Windshield/rear window washer
system and headlamp cleaning
system* ....................................... 331
Tires and wheels ................................ 332
Important guidelines .................... 332
Tire care and maintenance........... 333
Direction of rotation ..................... 335
Loading the vehicle ...................... 335
Recommended tire inflation
pressure ....................................... 340
Checking tire inflation pressure ... 341
Tire labeling.................................. 349
Load identification ....................... 353
DOT, Tire Identification Number
(TIN) ............................................. 353
Maximum tire load ....................... 355Maximum tire inflation pressure ... 355
Uniform Tire Quality Grading
Standards (U.S. vehicles) .............. 356
Tire ply material ............................ 358
Tire and loading terminology......... 358
Rotating tires ................................ 361
Winter driving ..................................... 363
Winter tires ................................... 363
Block heater* (Canada only) ......... 364
Snow chains.................................. 364
Maintenance....................................... 365
Maintenance service indicator
message ....................................... 365
Calling up the maintenance
service indicator display ............... 367
Resetting the maintenance
service indicator ........................... 367
Vehicle care........................................ 368
Cleaning and care of vehicle ......... 368
Practical hints.................................. 377
What to do if … ................................... 378
Lamps in instrument cluster ......... 378
Lamp in center console ................ 391
Vehicle status messages in the
multifunction display .................... 394
Where will I find ...? ............................ 430
First aid kit.................................... 430
Vehicle tool kit, jack and spare
wheel ............................................ 430
Unlocking/locking in an emergency .. 435
Unlocking the vehicle ................... 435
Locking the vehicle ....................... 436
Manually unlocking the gear
selector lever ................................ 437
Opening/closing in an emergency ..... 438
Power tilt/sliding sunroof ............. 438
Resetting activated head restraints.... 439
Replacing SmartKey batteries ............ 440
SmartKey/SmartKey with
KEYLESS-GO* ............................... 440
Replacing bulbs .................................. 442
Bulbs............................................. 442
Replacing bulbs for front lamps .... 444
Replacing bulbs for rear lamps ..... 447
ContentsReplacing wiper blades ...................... 448
Placing front wiper arms in
vertical position ............................ 448
Removing front wiper blades ........ 449
Installing front wiper blades ......... 449
Removing rear wiper blade ........... 449
Installing rear wiper blade ............ 450
Flat tire .............................................. 451
Preparing the vehicle.................... 451
Sealing tires with TIREFIT ............. 451
Mounting the spare wheel ............ 456
Battery ............................................... 462
Disconnecting the battery ............ 464
Removing the battery ................... 464
Charging and reinstalling the
battery.......................................... 465
Reconnecting the battery ............. 465
Jump starting ..................................... 466
Towing the vehicle ............................. 468
Installing towing eye bolt.............. 470
Fuses ................................................. 471
Fuse box in passenger
compartment................................ 472
Fuse box in cargo compartment ... 472
Technical data................................. 473
Parts service ...................................... 474
Warranty coverage............................. 475
Loss of Service and Warranty
Information Booklet ..................... 475
Identification labels ........................... 476
Layout of poly-V-belt drive ................. 478
E 350 4MATIC .............................. 478
E 63 AMG ..................................... 478
Engine................................................ 479
Rims and tires.................................... 480
Same size tires ............................. 481
Mixed size tires ............................ 482
Spare wheel ................................. 483
Electrical system ............................... 484
Main dimensions and weight ............. 485
Main dimensions .......................... 485
Weight .......................................... 485Fuels, coolants, lubricants etc. .......... 486
Capacities .................................... 486
Engine oils ................................... 489
Engine oil additives ...................... 489
Air conditioning refrigerant .......... 489
Brake fluid.................................... 489
Premium unleaded gasoline ......... 490
Fuel requirements ........................ 490
Gasoline additives ........................ 491
Coolants ...................................... 491
Windshield washer system and
headlamp cleaning system*......... 494
Index................................................. 495
10 IntroductionOperator’s ManualThis Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the in-
structions and warnings contained in this
manual. Ignoring them could result in dam-
age to the vehicle or personal injury to you
or others. Vehicle damage caused by fail-
ure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your au-
thorized Mercedes-Benz Center will be
glad to demonstrate the proper proce-
dures.We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, infor-
mation, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures. The
Operator’s Manual and Maintenance Book-
let are important documents and should be
kept with the vehicle.
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:
New Vehicle Limited Warranty
Emission System Warranty
Emission Performance Warranty
California, Maine, Massachusetts,
New York, and Vermont Emission
Control System Warranty
(California, Maine, Massachusetts,
New York, and Vermont only)
State Warranty Enforcement Laws
(Lemon Laws)
11 Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and / or its au-
thorized repair or service facilities fail to fix
one or more substantial defects or mal-
functions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the pe-
riod of 18 months from original delivery of
the vehicle or the accumulation of
18 000 miles (approximately 29 000 km)
on the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following oc-
curs: (1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that de-
fect or malfunction has been subject to
repair two or more times, and you have
directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to repair
four or more times and you have direct-
ly notified us in writing of the need for
its repair, or(3) the vehicle is out of service by reason
of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than
30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
12 IntroductionOperator’s ManualMaintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to your au-
thorized Mercedes-Benz Center for ser-
vice. The service advisor will record each
service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure in your vehicle literature
portfolio.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.
13 Introduction
Operator’s Manual
Operating your vehicle outside the USA or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:
service facilities or replacement parts
may not be readily available,
unleaded gasoline for vehicles with cat-
alytic converters may not be available;
the use of leaded fuels will damage the
catalysts,
gasoline may have a considerably low-
er octane rating, and improper fuel can
cause engine damage.Certain Mercedes-Benz models are avail-
able for delivery in Europe under our Euro-
pean Delivery Program. For details, consult
your authorized Mercedes-Benz Center or
write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9