260 Controls in detailUseful features
Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
Open the storage compartment under
the center armrest (
page 244).
Press and hold button (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting call
will appear in the
multifunction display.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
i
While the call is connected you can change
to the navigation menu by pressing NAVI button
on the COMAND System unit.
328 OperationWinter drivingBlock heater* (Canada only)
The engine is equipped with a block
heater.
The electrical cable may be installed at an
authorized Mercedes-Benz Center.
Snow chains
Snow chains should only be driven on
snow-covered roads at speeds not to
exceed 30 mph (50 km/h). Remove chains
as soon as possible when driving on roads
without snow.
Please observe the following guidelines
when using snow chains:
Use of snow chains is not permissible
with all wheel/tire combinations
(page 438).
Use snow chains in pairs and on rear
wheels only. Follow the manufacturer’s
mounting instructions.
Only use snow chains that are ap-
proved by Mercedes-Benz. Any
authorized Mercedes-Benz Center will
be glad to advise you on this subject.
Use of snow chains may be prohibited
depending on location. Always check
local and state laws before installing
snow chains.
Do not use snow chains on the spare
wheel (
page 445).
Warning!
G
If you use your spare tire when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may
very well impair turning stability and that
overall driving stability may be reduced.
Adapt your driving style accordingly.
Have the spare tire replaced with a winter
tire at the nearest authorized
Mercedes-Benz Center.
!
When driving with snow chains, always se-
lect the raised level of the level control system
Airmatic (
page 231). Other settings may result
in damage to your vehicle.
!
Some tire sizes do not leave adequate clear-
ance for snow chains. To help avoid serious dam-
age to your vehicle or tires, make sure that the
use of snow chains is permissible as specified in
the “Technical data” section of this Operator’s
Manual, see “Rims and tires” (
page 438).
!
If snow chains are mounted to the front
wheels, they may scrape against the body or axle
components. The tires or the vehicle could be
damaged as a result.
i
When driving with snow chains, you may
wish to deactivate the ESP
® (page 95) before
setting the vehicle in motion. This will improve
the vehicle’s traction.
i
CLS 63 AMG:
Do not switch off the ESP
® when driving in snow
or with snow chains mounted.
