207 Controls in detail
Power windows
Power windows
Opening and closing the windows
The side windows are opened and closed
electrically. The switches for all of the side
windows are on the driver’s door. The
switches for the respective windows are
on the front passenger door and the rear
doors.
1Rear window override switch
(
page 89)
2Right front window
3Right rear window
4Left rear window
5Left front window
Warning!
G
When closing the windows, make sure that
there is no danger of anyone being harmed
by the closing procedure.
The closing of the door windows can be
immediately halted by releasing the switch
or, if switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
The door windows are equipped with the
express-close and automatic reversal func-
tion. If the window encounters an obstruc-
tion that blocks its path in a circumstance
where you pulled the switch past the resis-
tance point and released it to close the win-
dow, the automatic reversal function will
stop the window and open it slightly.
If the window encounters an obstruction
that blocks its path in a circumstance where
you are closing the window by pulling and
holding the switch, by pressing and holding
button‹ on the SmartKey, by pressing
and holding the lock button (vehicles with
KEYLESS-GO*) on an outside door handle,
the automatic reversal function will not op-
erate.
When leaving the vehicle, always remove the
SmartKey or SmartKey with KEYLESS-GO*
from the starter switch, take it with you, and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. A child’s unsupervised ac-
cess to a vehicle could result in an accident
and/or serious personal injury.
208 Controls in detailPower windows
Switch on the ignition (
page 38).
Opening the windows
Press switch2 to 5 to the resistance
point.
The corresponding window will move
downwards until you release the
switch.Closing the windows
Pull switch2 to 5 to the resistance
point.
The corresponding window will move
upwards until you release the switch.
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You can also open or close the windows us-
ing the SmartKey, see “Summer opening fea-
ture” (page 210) and “Convenience closing
feature” (page 210).
Depending on current position, the windows may
also open or close when the air recirculation
button, in the automatic climate control
(
page 193) or (
page 192) is pressed and
held.
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Operating the windows from the rear is not
possible if you activate the override switch
(
page 89).
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With the SmartKey in starter switch
position0 or removed from the starter switch,
the power windows can be operated:
until you open the driver’s or front passen-
ger’s door
for at least 5 minutes if no door was opened
Warning!
G
If you pull and hold the switch up when clos-
ing the window, and upward movement of
the window is blocked by some obstruction
including but not limited to arms, hands, fin-
gers, etc., the automatic reversal will not op-
erate.
209 Controls in detail
Power windows
Fully opening the windows
(Express-open)
Press switch2 to 5 past the resis-
tance point and release.
The corresponding window opens com-
pletely.
Fully closing the windows
(Express-close)
Pull switch2 to 5 past the resis-
tance point and release.
The corresponding window closes com-
pletely.Stopping windows during Express-op-
eration
Press or pull the respective power win-
dow switch again.
Synchronizing power windows
The power windows must be synchronized
after the battery has been disconnect-
ed
if the power windows cannot be fully
opened (Express-open) or closed
(Express-close)
Synchronizing
Close all doors.
Switch on the ignition (
page 38).
Pull switch2 to 5 until the side win-
dows are completely closed.
Hold on to switches2 to 5 for
approximately 1 second.
The power windows are synchronized.
Warning!
G
Driver’s door only:
If within 5 seconds switch is again pulled
past the resistance point and released, the
automatic reversal will not operate.
!
If the upward movement of the window is
blocked during the closing procedure, the win-
dow will stop and open slightly.
Remove the obstruction, pull the respective pow-
er window switch again past the resistance point
and release.
If the window still does not close when there is
no obstruction, pull and hold the respective pow-
er window switch. The side window will then
close without the obstruction sensor function.
210 Controls in detailPower windowsSummer opening feature
If the weather is warm, you can ventilate
the vehicle before driving off by simulta-
neously:
opening the side windows
opening the tilt/sliding sunroof
turning on the seat ventilation* for the
driver’s seat
SmartKey
Aim transmitter eye of the SmartKey or
SmartKey with KEYLESS-GO* at the
driver’s outside door handle. The
SmartKey or SmartKey with
KEYLESS-GO* must be in close proxim-
ity to the driver’s outside door handle.
Press and hold buttonŒ until the
windows and the tilt/sliding sunroof
have reached the desired position.
Release buttonŒ to interrupt pro-
cedure.
Convenience closing feature
When you lock the vehicle, you can close
the windows, tilt/sliding sunroof simulta-
neously.
Aim transmitter eye of the SmartKey at
the driver’s outside door handle
(page 210). The SmartKey or
SmartKey with KEYLESS-GO* must be
in close proximity to the driver’s out-
side door handle.
Press and hold button‹ until the
windows, the tilt/sliding sunroof are
completely closed.
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The seat ventilation* for the driver’s seat is
automatically set to the highest level if activated
via summer opening feature.
211 Controls in detail
Power windows
Vehicles with KEYLESS-GO*:
1Lock button
Press and hold the lock button1 at an
outside door handle until the windows,
the tilt/sliding sunroof are completely
closed.
Release the lock button1 at the out-
side door handle to interrupt proce-
dure.
Warning!
G
When closing the windows and the tilt/slid-
ing sunroof, make sure that there is no dan-
ger of anyone being harmed by the closing
procedure.
If potential danger exists, proceed as fol-
lows:
Release button‹ to stop the closing
procedure. To open, press and hold
buttonŒ. To continue the closing
procedure after making sure that there
is no danger of anyone being harmed by
the closing procedure, press and hold
button‹.
Vehicles with KEYLESS-GO*:
Release the lock button (
page 62) on
the exterior driver’s door handle to stop
the closing procedure.
Pull on the exterior driver’s door handle
and hold firmly. The side windows and
the tilt/sliding sunroof will open for as
long as the door handle is held but the
door not opened.
250 Controls in detailUseful featuresReinstalling ashtray insert
Install insert by pushing it back into
frame until it engages again.
Rear door ashtray
1Sliding button
2Insert slides out
3AshtrayOpening rear seat ashtray
Briefly press the top of ashtray3.
The ashtray opens.
Removing ashtray insert
Push sliding button1 and remove
insert2 upwards from ashtray frame.
Reinstalling ashtray insert
Install insert by pushing it back into
ashtray frame until it engages again.
Cigarette lighterWarning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure that any children traveling with
you do not injure themselves or start a fire
with the hot cigarette lighter.
When leaving the vehicle, always remove the
SmartKey or the SmartKey with
KEYLESS-GO* from the starter switch, take
it with you, and lock the vehicle. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. A child’s
unsupervised access to a vehicle could re-
sult in an accident and/or serious personal
injury.
257 Controls in detail
Useful features
Tele Aid
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the COMAND System or on the multi-
function steering wheel. To raise, turn the
rotary volume control on COMAND System
clockwise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on
COMAND System control counterclock-
wise or press buttonç on the multi-
function steering wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!
The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
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The SOS button is located in the overhead
control panel (
page 259).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (
page 244).
262 Controls in detailUseful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
If the indicator lamp in the Information
button
¡
is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed
appears in the
multifunction display.
Information calls can be terminated using
the
t
button on the multifunction steering
wheel or the END Button on the COMAND Sys-
tem.
!
If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
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The indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response Cen-
ter or Customer Assistance Center representa-
tive, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction steer-
ing wheel or using the END button on the
COMAND System.
!
If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.