2007 MERCEDES-BENZ CLK63AMG door lock

287 Controls in detail
Useful features
Tele Aid
The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency

roadside assistance and

informationThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç. The volume can also be
adjusted using the volume knob on your
audio system or COMAND* head unit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than ten seconds or do not come on). The
message
Tele Aid inoperative appears
in the multifunction display.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the¡ button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 31).
The Roadside Assistance button• and the
Information button¡ are located in the cen-
ter armrest compartment below the cover
(
page 278).
iThe Tele Aid system utilizes the cellular net-
work for communication and the GPS (
Global Po-
sitioning
System) satellites for vehicle location.
If either of these signals is unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.

292 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or the COMAND* head
unit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA), or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA, or Customer Ser-
vice at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
audio system or the COMAND* system audio is
muted and the selected mode (radio or CD)
pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the ve-
hicle must be parked. Disconnect the coiled cord
and place the call. The COMAND* navigation
system (if engaged) will continue to run. The dis-
play in the instrument cluster is available for use,
and spoken commands are only available by
pressing the RPT button on the COMAND* head-
unit. A pop-up window will appear in the
COMAND* display to indicate that a Tele Aid call
is in progress.

293 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener*
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Con-
necting call
will appear in the multifunction
display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact
with the vehicle occupants.
If the trunk recessed handle was pulled for more
than 20 seconds before door unlock authoriza-
tion was received by the Response Center, you
must wait 15 minutes before pulling the trunk
recessed handle again.
iWhen the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center, see “Anti-theft alarm
system” (
page 95).

312 Operation
At the gas station
Refueling
The fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the SmartKey or the SmartKey with
KEYLESS-GO* automatically locks/un-
locks the fuel filler flap.1To open the fuel filler flap
2To insert the fuel filler capTurn the engine off

by turning the SmartKey to
position0. Remove the SmartKey
from the starter switch.

by pressing the KEYLESS-GO*
start/stop button. Open the driv-
er’s door (with driver’s door open,
starter switch is now in position0,
same as with SmartKey removed
from starter switch).
Open the fuel filler flap by pushing at
the point indicated by the arrow1.
The fuel filler flap springs open.
Turn fuel cap counterclockwise and
hold on to it until possible pressure is
released.
Warning!G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious per-
sonal injury.
Never allow sparks, flame or smoking mate-
rials near gasoline!
Turn off the engine before refueling
Whenever you are around gasoline, avoid in-
haling fumes and skin or clothing contact,
extinguish all smoking materials.
Direct skin contact with fuels and the inha-
lation of fuel vapors can damage to your
health.
iIn cases where the central locking system is
not releasing the fuel filler flap, or the opening
mechanism is clamping, notify Roadside Assis-
tance or an authorized Mercedes-Benz Center.

356 Operation
Vehicle care
Cleaning and care of vehicle
Regular and proper care will help to
maintain the value of your vehicle. The
best way to protect your vehicle from
harmful environmental influences is to
wash it and use protective treatments reg-
ularly.While in operation, even while parked, your
vehicle is subject to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by
extreme and varying climatic conditions,
but also by:

Air pollution

Road salt

Tar

Gravel and stone chipping
To avoid paint damage, you should
immediately remove:

Grease and oil

Fuel

Coolant

Brake fluid

Bird droppings

Insects

Tree resins, etc.Frequent washing reduces and / or
eliminates the aggressiveness and
potency of the above adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:

near the ocean

in industrial areas (smoke, exhaust
emissions)

during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a
thorough check is a washing of the
underbody followed by a thorough
inspection. Damaged areas need to be
re-undercoated.
Your vehicle has been treated at the
factory with a wax-base rustproofing in the
body cavities which will last for the lifetime
of the vehicle. Post-production treatment Warning!G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle’s doors or windows when cleaning
the inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.

357 Operation
Vehicle care
is neither necessary nor recommended by
Mercedes-Benz because of the possibility
of incompatibility between materials used
in the production process and others
applied later.
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.Power washer
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).
!Follow the instructions provided by the
power washer manufacturer on maintaining a
distance between the vehicle and the nozzle of
the power washer.
Never use a round nozzle to power-wash tires.
The intense jet of water can result in damage to
the tire.
Always replace a damaged tire.
Always keep the jet of water moving across the
surface. Do not aim directly at electrical parts,
electrical connectors, seals, or other rubber
parts.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft
(approximately 1 m), the vehicle could be inad-
vertently locked or unlocked.
!Affixing stickers, magnets, adhesive tape or
similar materials to painted body components
may damage the paintwork.

358 Operation
Vehicle care
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical
components and connectors from contact
with water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax, should be applied to the
engine compartment after every engine
cleaning. Before applying, all control
linkage bushings and joints should be
lubricated. The poly-V-belt and all pulleys
should be protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a
diffused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.Automatic car wash
You can have your car washed in an
automatic car wash from the start.
Automatic car washes without brushes are
preferable.
To protect the filter system, switch the
climate control or automatic climate
control to air recirculation mode, see
“Air recirculation” (
page 189) for
climate control or (
page 199) for
automatic climate control.
If the vehicle is very dirty, prewash it
before running it through the automatic
car wash.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close
proximity, i.e. within approximately 3 ft
(approximately 1 m), the vehicle could be
inadvertently locked or unlocked.
!Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you nay scratch or damage the paint.
!Do not clean your vehicle in an automatic
touchless car wash which uses caustic spray.
Otherwise the caustic spray will damage the soft
top, paint, or ornamental moldings.

396 Practical hints
What to do if …?
Display symbolDisplay messagePossible cause/consequencePossible solution
I Keyless Go
Check systemThe KEYLESS-GO* system is malfunction-
ing.Contact an authorized Mercedes-Benz
Center as soon as possible.
Key detected
in vehicleA SmartKey with KEYLESS-GO* left in the
vehicle was recognized while locking the
vehicle from the outside.Take the SmartKey out of the vehicle.
Please do not
forget keyThis display appears (for a maximum of
60 seconds) if the driver’s door is opened
with the engine shut off and no SmartKey
in the starter switch.
Message is only a reminder.Insert SmartKey in the starter switch.
Take the SmartKey with
KEYLESS-GO* with you when leaving
the vehicle.
. Active headlamps
inoperativeThe Bi-Xenon cornering lamps system is
malfunctioning.Contact an authorized Mercedes-Benz
Center as soon as possible.
Active headlamps
Auxiliary bulb onThe active headlamps are malfunctioning.
Another light is being used.Contact an authorized Mercedes-Benz
Center as soon as possible.
AUTO-Light
inoperativeThe light sensor is malfunctioning. The
headlamps switch on automatically.In the control system, set lamp opera-
tion to manual mode (
page 160).
Switch on headlamps using the exteri-
or lamp switch.
Contact an authorized Mercedes-Benz
Center as soon as possible.