113 Controls in detail
Locking and unlocking
Closing the trunk from the outside
(vehicles with KEYLESS-GO*)
In vehicles with trunk opening/closing sys-
tem* you can close the trunk separately.1Trunk closing switch
Make sure you have the SmartKey with
KEYLESS-GO with you.
Press trunk closing switch1 briefly.
The trunk closes.
If the trunk lid comes into contact with an
object while closing (e.g. luggage that has
been piled too high), the closing procedure
is stopped and the trunk reopens slightly.
Warning!G
Monitor the closing procedure carefully to
ensure that no one is in danger of being in-
jured. To prevent possible personal injury,
always keep hands and fingers away from
the trunk opening when closing the trunk.
Be especially careful when small children
are around. To stop the closing procedure,
do one of the following:
press trunk closing switch1
press the Š button on the SmartKey
press the remote trunk opening or clos-
ing switch (on driver’s door)
Even with the SmartKey removed from the
starter switch, the trunk closing switch can
be operated. Therefore, do not leave chil-
dren unattended in the vehicle, or with ac-
cess to an unlocked vehicle.
Unsupervised use of vehicle equipment may
cause an accident and/or serious personal
injury.
Warning!G
Only drive with the trunk closed as, among
other dangers such as blocked visibility,
exhaust fumes may enter the vehicle
interior.
iDo not place the SmartKey in the open
trunk. You may lock yourself out.
iIf the vehicle was previously centrally
locked, the trunk will lock automatically after
closing it (
page 110). All turn signal lamps
flash three times, and an acoustic signal sounds
three times, to confirm locking.
iYou can also close the trunk by hand
(
page 111).
114 Controls in detail
Locking and unlocking
Closing the trunk and locking the vehi-
cle from the outside (vehicles with
KEYLESS-GO*)
In vehicles with trunk opening/closing sys-
tem* and KEYLESS-GO, you can close the
trunk lid and lock the vehicle simulta-
neously.
1KEYLESS-GO locking/closing switch
Make sure you have the SmartKey with
KEYLESS-GO with you.
Press switch1 briefly.
iTo prevent a possible inadvertent lockout,
the trunk will open automatically if a SmartKey
with KEYLESS-GO* is recognized inside the vehi-
cle or in the trunk.
Warning!G
Monitor the closing procedure carefully to
ensure that no one is in danger of being in-
jured. To prevent possible personal injury,
always keep hands and fingers away from
the trunk opening when closing the trunk.
Be especially careful when small children
are around. To stop the closing procedure,
do one of the following:
press trunk closing switch1
press KEYLESS-GO locking/closing
switch
press the remote trunk opening or clos-
ing switch (on driver’s door)
press the Š button on the SmartKey
with KEYLESS-GO
Even with the SmartKey with KEYLESS-GO
removed from the vehicle, the trunk closing
switch can be operated. Therefore, do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause an accident and/or serious personal
injury.
Warning!G
Only drive with the trunk closed as, among
other dangers such as blocked visibility,
exhaust fumes may enter the vehicle
interior.
iIf the vehicle was previously centrally
locked, the trunk will lock automatically after
closing it (
page 110). All turn signal lamps
flash three times, and an acoustic signal sounds
three times, to confirm locking.
115 Controls in detail
Locking and unlocking
With all doors closed, the locking
knobs in the doors move down and the
trunk starts to close automatically. All
turn signal lamps flash three times to
confirm locking once the trunk has
closed completely. The anti-theft alarm
system is armed.
If the trunk lid comes into contact with an
object while closing (e.g. luggage that has
been piled too high), the closing procedure
is stopped and the trunk reopens slightly.
iYou can also close the trunk by hand
(
page 111).
iTo prevent a possible inadvertent lockout,
the trunk will open automatically if a SmartKey
with KEYLESS-GO is recognized inside the vehi-
cle or in the trunk.
Warning!G
Monitor the closing procedure carefully to
ensure that no one is in danger of being in-
jured. To prevent possible personal injury,
always keep hands and fingers away from
the trunk opening when closing the trunk.
Be especially careful when small children
are around. To stop the closing procedure,
do one of the following:
press KEYLESS-GO locking/closing
switch1
press trunk closing switch
press the Š button on the SmartKey
with KEYLESS-GO
press the remote trunk opening or clos-
ing switch (on driver’s door)
Even with the SmartKey with KEYLESS-GO
removed from the vehicle, the trunk closing
switch can be operated. Therefore, do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause an accident and/or serious personal
injury.
Warning!G
Only drive with the trunk closed as, among
other dangers such as blocked visibility,
exhaust fumes may enter the vehicle
interior.
118 Controls in detail
Locking and unlocking
Locking and unlocking from the inside
You can lock or unlock the doors and the
trunk from inside using the central locking
or unlocking switch. This can be useful, for
example, if you want to lock the vehicle
before starting to drive.
You cannot lock or unlock the fuel filler flap
with the central locking or unlocking
switch.The switches are located in the center
console.
1Central locking switch
2Central unlocking switch
Locking
Press central locking switch1.
If both doors are closed, the vehicle
locks.
Unlocking
Press central unlocking switch2.
The vehicle unlocks.
Warning!G
When leaving the vehicle, always remove the
SmartKey or SmartKey with KEYLESS-GO*
from the starter switch, take it with you, and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. A child’s unsupervised ac-
cess to a vehicle could result in an accident
and/or serious personal injury.
iYou can open a locked door from the inside.
Open door only when conditions are safe to do
so.
If the vehicle was previously centrally locked
with the SmartKey or the SmartKey with
KEYLESS-GO*, it will not unlock using the central
unlocking switch2.
If the vehicle was previously locked with the cen-
tral locking switch1
while in the selective remote control mode,
only the door opened from inside is un-
locked.
while in the global remote control mode, the
complete vehicle is unlocked when a door is
opened from the inside.
287 Controls in detail
Useful features
Tele Aid
The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
informationThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç. The volume can also be
adjusted using the volume knob on your
audio system or COMAND* head unit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than ten seconds or do not come on). The
message
Tele Aid inoperative appears
in the multifunction display.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the¡ button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 31).
The Roadside Assistance button• and the
Information button¡ are located in the cen-
ter armrest compartment below the cover
(
page 278).
iThe Tele Aid system utilizes the cellular net-
work for communication and the GPS (
Global Po-
sitioning
System) satellites for vehicle location.
If either of these signals is unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
292 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or the COMAND* head
unit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA), or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA, or Customer Ser-
vice at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
audio system or the COMAND* system audio is
muted and the selected mode (radio or CD)
pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the ve-
hicle must be parked. Disconnect the coiled cord
and place the call. The COMAND* navigation
system (if engaged) will continue to run. The dis-
play in the instrument cluster is available for use,
and spoken commands are only available by
pressing the RPT button on the COMAND* head-
unit. A pop-up window will appear in the
COMAND* display to indicate that a Tele Aid call
is in progress.
293 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener*
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Con-
necting call
will appear in the multifunction
display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact
with the vehicle occupants.
If the trunk recessed handle was pulled for more
than 20 seconds before door unlock authoriza-
tion was received by the Response Center, you
must wait 15 minutes before pulling the trunk
recessed handle again.
iWhen the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center, see “Anti-theft alarm
system” (
page 95).
294 Controls in detail
Useful features
Interior rear view mirror with integrated re-
mote control
1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of vehi-
cle equipment):
5Hand-held remote control of ga-
rage door opener, gate operator
or other device
6Hand-held remote control but-
tonProgramming the integrated remote
control
Step 1:
Switch on the ignition (page 38).
Step 2:
If you have previously programmed a
signal transmitter button and wish to
retain its programming, proceed to
step 3.
If you are programming the integrated
remote control for the first time, press
and hold the two outer signal transmit-
ter buttons2 and4 and release
them only when indicator lamp1 be-
Warning!G
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage. When programming
a garage door opener, the door moves up or
down. When programming a gate operator,
the gate opens or closes.
Do not use the integrated remote control
with any garage door opener that lacks
safety stop and reverse features as required
by U.S. federal safety standards (this
includes any garage door opener model
manufactured before April 1, 1982).
A garage door that cannot detect an object
– signaling the door to stop and reverse –
does not meet current U.S. federal safety
standards.
When programming a garage door opener,
park outside the garage.
Do not run the engine while programming
the integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide
(CO), and inhaling it can cause unconscious-
ness and possible death.