460 Controls in detail
Automatic climate control
Convenience opening: Press
button
, for approximately
2 seconds.
The side windows and/or tilt/sliding
sunroof will return to their previous po-
sition. You can release button
,
once the opening procedure has be-
gun. The windows and tilt/sliding sun-
roof continue opening until they have
reached their previous positions. The
indicator lamp on the button goes out.
The air recirculation mode is deactivat-
ed.
Residual engine heat and ventilation
With the engine switched off, it is possible
to continue to heat or ventilate the interior.
This feature makes use of the residual heat
produced by the engine.Activating
Switch off the ignition (page 336).
Press buttonT (page 453) up or
down.
The indicator lamp on the button
comes on.
Deactivating
Press buttonT (page 453) up or
down.
The indicator lamp on the button goes
out.
iIf you switch on the residual heat function
when outside temperatures are high, only the
ventilation will be switched on.
iRegardless of the selected air volume, the
blower operates at low speed when heating. In
case of ventilation the blower operates at higher
speed.
iHow long the system will provide heating de-
pends on
the coolant temperature
the temperature set by the operator
iThe residual heat is automatically turned off:
when the ignition is switched on
after approximately 30 minutes
if the battery voltage drops
if the coolant temperature is too low
484 Controls in detail
Useful features
All information relevant to the emergency,
such as the location of the vehicle (deter-
mined by the GPS satellite location sys-
tem), vehicle model, identification number
and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the acci-
dent provided they can speak to an
occupant of the vehicle.The Tele Aid system is available if
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection,
and cellular air time
the relevant monitoring service and
GPS coverage are available and pass
the information on to the Response
Center
there is sufficient voltage in the vehicle
batteries
iDuring the emergency call message “Emer-
gency Call Activated” is displayed, operation
from COMAND is not possible. The automatic cli-
mate control can be still adjusted using the
switches on the climate control panel.
iIf no vehicle occupant responds, an ambu-
lance will be sent to the vehicle immediately.
iLocation of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.
Warning!G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant mobile phone network is not available).
The message:
“Call failed” appears in the multifunction
display for approximately 10 seconds
A pop-up window with the message:
“Call could not be connected! Please dial
911 directly using the mobile telephone
keypad.” appears in the COMAND dis-
play. Confirm the message pressing
n
(
page 84).
Should this occur, assistance must be sum-
moned by other means.
iDuring the emergency call the mobile phone
is switched off automatically and must be
switched back on to make a call.
iThe “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.
486 Controls in detail
Useful features
Roadside Assistance button•
Press and hold Roadside Assistance
button • (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:
“Connecting call” appears in the
multifunction display
“Roadside Assistance Activated”
appears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call connected” appears in the multi-
function display
“Roadside Assistance Activated”
appears in the COMAND display The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iThe indicator lamp in the Roadside Assis-
tance button• remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button¡).
See system self-check (
page 483) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
mobile phone network is not available). The mes-
sage:
“Call failed” appears in the multifunction dis-
play for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing
n (page 84).
Roadside Assistance calls can be terminated us-
ing button t on the multifunction steering
wheel or COMAND (
page 120).
487 Controls in detail
Useful features
Information button¡
Press and hold Information button
¡ (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:
“Connecting call” appears in the
multifunction display
“Information Call Activated” ap-
pears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call connected” appears in the multi-
function display
“Information Call Activated” appears in
the COMAND display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See system self-check (
page 483) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant mobile phone network is not available). The mes-
sage:
“Call failed” appears in the multifunction dis-
play for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing n (
page 84).
Information calls can be terminated using button
t on the multifunction steering wheel or
COMAND (
page 120).
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a fault or the service is not current-
ly activated, and may not initiate a call. Contact
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
520 Operation
Tires and wheels
Contact an authorized Mercedes-Benz
Center for information on tested and
recommended rims and tires for summer
and winter operation. They can also offer
advice concerning tire service and
purchase.Important guidelines
Only use sets of tires and rims of the
same type and make.
Tires must be of the correct size for the
rim.
Break in new tires for approximately
60 miles (100 km) at moderate
speeds.
Regularly check the tires and rims for
damage. Dented or bent rims can
cause tire inflation pressure loss and
damage to the tire beads.
If vehicle is heavily loaded, check tire
inflation pressure and correct as
required.
Do not allow your tires to wear down
too far. Adhesion properties on wet
roads are sharply reduced at tread
depths of less than
1/8in (3 mm).
When replacing individual tires, you
should mount new tires on the front
wheels first (on vehicles with
same-sized wheels all around).
Warning!G
Replace rims or tires with the same designa-
tion, manufacturer and type as shown on the
original part. See an authorized
Mercedes-Benz Center for further informa-
tion. If incorrectly sized rims and tires are
mounted:
The wheel brakes or suspension
components can be damaged.
The operating clearance of the wheels
and the tires may no longer be correct.
Warning!G
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can
result in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or recom-
mended by Mercedes-Benz, since previous
damage cannot always be recognized on re-
treads. The operating safety of the vehicle
cannot be assured when such tires are used.
552 Operation
Maintenance
To clear the maintenance service
indicator message: Press L
(
page 257).
The maintenance service indicator
message is cleared and the standard
display appears in the multifunction
display (
page 260).Maintenance service term exceeded
If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:
“Service A exceeded by XXX miles (km)
Service A exceeded by XX days”
In addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance
service.
iVehicles equipped with Maintenance
System (U.S. vehicles. Canada vehicles, depend-
ing on vehicle production date):
The Maintenance System in your vehicle tracks
distance driven and the time elapsed since the
last maintenance service and calculates other
maintenance service work required.
iVehicles equipped with FSS PLUS (Flexible
S
ervice System PLUS) only (Canada vehicles, de-
pending on vehicle production date):
FSS PLUS evaluates engine temperature, oil
level, vehicle speed, engine speed, distance
driven and the time elapsed since the last
maintenance service and calculates other
maintenance service work required.
The interval between maintenance services
depends on your driving habits. A gentle driv-
ing style, moderate engine speeds and the
avoidance of short-distance trips will length-
en the interval between services.
iThe maintenance service indicator message
is automatically cleared
after approximately 10 seconds when you
switch on the ignition or when reaching the
service threshold while driving
after approximately 30 seconds, once the
suggested maintenance service term has
passed
You can also clear it yourself.
564 Operation
Vehicle care
Carpets
Use Mercedes-Benz approved Carpet
and Fabric Care for cleaning the
carpets.
Headliner and shelf below rear window
Use a soft bristle brush or a dry-sham-
poo cleaner in case of excessive dirt.
Seat belts
Only use clear, lukewarm water and
soap.Upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently dis-
colored. By lining the seats with a proper
intermediate cover, contact-discoloration
will be prevented.Leather upholstery
Wipe leather upholstery with a damp
cloth and dry thoroughly or clean with
Mercedes-Benz approved Leather
Care.
Exercise particular care when cleaning per-
forated leather as its underside should not
become wet.
Wood trims
Dampen cloth using water and use
damp cloth to clean wood trims in your
vehicle.
!The webbing must not be treated with
chemical cleaning agents. Do not dry the web-
bing at temperatures above 176°F (80°C) or in
direct sunlight.
Warning!G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Warning!G
Only use seat covers which have been
tested and approved by Mercedes-Benz for
your vehicle model. Using other seat covers
may interfere with or prevent the activation
of the front side impact air bags or the rear
side impact air bags. Contact an authorized
Mercedes-Benz Center for availability.
!Do not use solvents like tar remover or
wheel cleaner nor polishes or waxes as these
may be abrasive.
656 Practical hints
Batteries
!The consumer battery located in the trunk is
a v
alve-regulated lead acid (VRLA) battery, also
referred to as “fleece” battery. Such batteries do
not require topping-up of the electrolyte level.
VRLA batteries therefore do not have cell caps
and the battery cover is non-removable. Do not
attempt to open the consumer battery as other-
wise the battery will be damaged.
Even though VRLA batteries do not require top-
ping-up of the electrolyte level and cannot be
opened to check the electrolyte level, the bat-
tery condition must be checked periodically by
performing a battery conductance test. Refer to
Maintenance Booklet for battery condition test-
ing intervals.
As with any other battery, disconnect the con-
sumer battery if you do not intend to operate
your vehicle for an extended period of time to
prevent battery discharge or connect an acces-
sory battery charge unit expressly approved by
Mercedes-Benz for your vehicle model to main-
tain the battery charge. Contact an authorized
Mercedes-Benz Center for further information.!The factory-equipped VRLA battery is
leak-proofed. Only use a battery as replacement
that has the same security features and is of
identical size, voltage, and capacity as the facto-
ry-equipped battery.
The battery, the battery ventilation and the later-
al plug must always be securely installed when
the vehicle is in operation.
Warning!G
Failure to follow these instructions can re-
sult in severe injury or death.
Never lean over batteries while connecting,
you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking, etc.
Warning!G
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof battery only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearing synthetic clothing
or rubbing against textiles. For this reason,
you also should not pull or push the battery
over carpets or other synthetic materials.
Never touch the battery first. First touch the
outside body of the vehicle in order to re-
lease any possible electrostatic charges.