568 Practical hints
What to do if …?
ProblemPossible cause/consequenceSuggested solution
-
vThe yellow ABS malfunc-
tion indicator lamp and
the yellow ESP
® warning
lamp come on while the
engine is running and an
acoustic warning sounds.
ABS and ESP® are switched off due to a
malfunction.
The BAS, EBP and PRE-SAFE
® are also
switched off.
The brake system is still functioning nor-
mally but without the ABS available.
Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Read and observe messages in the mul-
tifunction display (
page 580).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions increas-
es the risk of an accident.
0
(USA only)
!
(Canada only)
The red indicator lamp
for the electronic parking
brake flashes and/or the
yellow warning lamp for
the electronic parking
brake is on.The electronic parking brake is malfunction-
ing or defective.Read and observe messages in the mul-
tifunction display (
page 580).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
572 Practical hints
What to do if …?
ProblemPossible cause/consequenceSuggested solution
lPRE-SAFE® Brake*: The red dis-
tance warning lamp comes on
while driving.You are too close to the vehicle in front of
you to maintain selected speed.Apply the brakes immediately to in-
crease the following distance.
lDISTRONIC Plus* or PRE-SAFE®
Brake*: The red distance warn-
ing lamp comes on while driving
and an acoustic warning
sounds.You are gaining too rapidly on the vehicle
ahead of you.Apply the brakes immediately.
DISTRONIC Plus* or PRE-SAFE® Brake* has
recognized a stationary obstacle on your
probable line of travel.Apply the brakes immediately.
Carefully observe the traffic situation.
You may need to brake or maneuver to
avoid hitting an obstacle.
vThe yellow ESP® warning lamp
flashes while driving.The ESP® or electronic traction system has
come into operation because of detected
traction loss in at least one tire.
Cruise control and DISTRONIC Plus* are de-
activated.When driving off, apply as little throttle
as possible.
While driving, ease up on the accelera-
tor.
Adapt your speed and driving to the pre-
vailing road and weather conditions.
Do not deactivate the ESP®. Exceptions:
(
page 71).
Failure to follow these instructions increas-
es the risk of an accident.
577 Practical hints
What to do if …?
Warning!G
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recom-
mended by the vehicle manufacturer on the
vehicle placard or the tire inflation pressure
label. (If your vehicle has tires of a different
size than the size indicated on the vehicle
placard or the tire inflation pressure label,
you should determine the proper tire infla-
tion pressure for those tires).
As an added safety feature, your vehicle has
been equipped with a Advanced Tire Pres-
sure Monitoring System (Advanced TPMS)
that illuminates a low tire pressure telltale
when one or more of your tires is significant-
ly under-inflated. Accordingly, when the low
tire pressure telltale illuminates, you should
stop and check your tires as soon as possi-
ble, and inflate them to the proper pressure.
Driving on a significantly under-inflated tire
causes the tire to overheat and can lead to
tire failure.
Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the vehi-
cle’s handling and stopping ability. Please
note that the Advanced TPMS is not a sub-
stitute for proper tire maintenance, and it is
the driver’s responsibility to maintain cor-
rect tire pressure, even if under-inflation has
not reached the level to trigger illumination
of the Advanced TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a
Advanced TPMS malfunction indicator to in-
dicate when the system is not operating
properly. The Advanced TPMS malfunction
indicator is combined with the low tire pres-
sure telltale. When the system detects a
malfunction, the telltale will flash for approx-
imately 1 minute and then remain continu-
ously illuminated. This sequence will
continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the
malfunction indicator is illuminated, the sys-
tem may not be able to detect or signal low
tire pressure as intended.Advanced TPMS malfunctions may occur for
a variety of reasons, including the installa-
tion of replacement or alternate tires or
wheels on the vehicle that prevent the Ad-
vanced TPMS from functioning properly. Al-
ways check the Advanced TPMS
malfunction telltale after replacing one or
more tires or wheels on your vehicle to en-
sure that the replacement or alternate tires
and wheels allow the Advanced TPMS to
continue to function properly.
584 Practical hints
What to do if …?
Display Possible cause/consequencePossible solution
DISTRONIC PLUS
inoperativeDISTRONIC Plus* is malfunctioning.
BAS Plus* and PRE-SAFE® Brake* are also
not available.
Contact an authorized Mercedes-Benz Center as soon as pos-
sible.
DISTRONIC PLUS
overrideYou have depressed the accelerator pedal,
DISTRONIC Plus* is no longer controlling
the speed of the vehicle.Release the accelerator pedal.
DISTRONIC PLUS
- - - mph
(USA only)
DISTRONIC PLUS
- - - km/h
(Canada only)You have attempted to activate DISTRONIC
Plus* at a speed below 20 mph (30 km/h)
without the vehicle in front being displayed
in the multifunction display (
page 411).
Drive faster than 20 mph (30 km/h) and activate DISTRONIC
Plus* again.
ESP® is switched off.Switch on ESP® (page 69).
The automatic transmission is in position P,
R or N.Shift the automatic transmission toD (page 389).
The system is overheated.Wait until the system cools down.
The vehicle is secured in place by the elec-
tronic parking brake.Release electronic parking brake (page 384).
The driver’s door is open and the drivers
seat belt is unbuckled.Close the driver’s door and fasten your seat belt.
The hood is open.Close the hood (page 513).
585 Practical hints
What to do if …?
Display Possible cause/consequencePossible solution
Door Open
Vehicle not in ParkYou have opened the driver’s
door and the automatic trans-
mission is still in position D, R
orN.Before you leave the vehicle, make sure that the automatic transmission
is shift to position P (
page 389) and that the electronic parking brake is
engaged (
page 384).
Front pass. airbag
disabled
See Oper. ManualFront passenger front air bag is
deactivated while driving even
though an adult or someone
larger than a small individual is
occupying the front passenger
seat. Forces acting on the seat
may make the system sense a
decrease in weight.Stop the vehicle in a safe location as soon as possible and check the front
passenger seat for the following:
Switch off the ignition (page 336).
Have the front passenger vacate the seat and exit the vehicle.
Adjust the seat in a height position (page 339).
Make sure that no objects which apply forces to the seat are present (e.g.
objects such as books, briefcases etc. lodged underneath, behind or
around the seat). Such forces may cause the system to sense that an oc-
cupant of a lesser weight than actually present is on the front passenger
seat.
Keep the seat unoccupied, close the passenger door and switch on the ig-
nition (
page 336).
Monitor the 59indicator lamp right of the instrument cluster
(
page 50) and the multifunction display in the instrument cluster
(
page 256) for the following:
(Continued on next page)
587 Practical hints
What to do if …?
Display Possible cause/consequencePossible solution
Front pass. airbag
enabled
See Oper. ManualFront passenger front air bag is
activated while driving even
though a child, small individual,
or object below the system’s
weight threshold is on the front
passenger seat, or the front pas-
senger seat is empty. Objects
on the seat or forces acting on
the seat may make the system
sense supplemental weight.Stop the vehicle in a safe location as soon as possible and check the front
passenger seat for the following:
Switch off the ignition (page 336).
Remove child and child restraint from front passenger seat and properly
secure the child in rear seat employing the child restraint if necessary.
Remove any other items from on and around the front passenger seat and
make sure the storage bag on the back of the front passenger seat is emp-
ty.
Make sure that no objects which apply forces to the seat are present (e.g.
objects such as books, briefcases etc. lodged behind or around the seat,
head restraints pushing against roof etc.). The system may recognize such
forces as supplemental weight and sense that an occupant on the front
passenger seat is of a greater weight than actually present.
Keep the seat unoccupied, close the passenger door and switch on the ig-
nition (
page 336).
Monitor the 59indicator lamp right of the instrument cluster
(
page 50) and the multifunction display in the instrument cluster
(
page 256) for the following:
(Continued on next page)
589 Practical hints
What to do if …?
Display Possible cause/consequencePossible solution
Next Service X
due in ... days
due in ... mls (km)Service X must be carried out in ... days or
after ... miles (kilometers) (
page 551).
Have the maintenance service carried out by an authorized
Mercedes-Benz Center.
Only shift to
position 'P' when
vehicle is stationaryYou have tried to Shift the automatic trans-
mission to P using the gear selector lever al-
though the vehicle is still in motion.Stop the vehicle.
Park Assist
currently unavailable
See Oper. ManualPark Assist* is deactivated because the
area around the sensors* in the front or the
rear bumper (
page 559) is dirty.
Clean the front and rear bumper (page 559).
Park Assist* is deactivated because the
battery voltage is insufficient.Have the battery checked by an authorized Mercedes-Benz
Center.
Park Assist* is switched off because the ra-
dar sensor system* is temporarily inopera-
tive due to electromagnetic interference
near television and radio transmitter sta-
tions, toll stations, speed measuring sys-
tems, etc.Wait until the message in the multifunction display disappears.
Park Assist
inoperativePark Assist* is unavailable due to a mal-
function.Contact an authorized Mercedes-Benz Center as soon as
possible.
PRE-SAFE
inoperative
See Oper. ManualPRE-SAFE® itself has failed. All other occu-
pant safety systems, such as the air bags,
are still available.Contact an authorized Mercedes-Benz Center as soon as
possible.
590 Practical hints
What to do if …?
Display Possible cause/consequencePossible solution
Radar sensor
deactivated
See Oper. ManualYou attempt to activate DISTRONIC Plus*,
Park Assist* or PRE-SAFE® Brake* even
though you have switched off the radar sen-
sors* on the vehicle.
Check if the radar sensors* may be switched on (page 272).
Switch on the radar sensors* using the instrument cluster
control system.
Service X
dueYour vehicle is due for maintenance service
(
page 551).
Have the maintenance service carried out by an authorized
Mercedes-Benz Center.
Service X exceeded
by X days
by XXX mls (km)Service X must be carried within the next ...
or before you have driven ... miles (kilome-
ters) .Have the maintenance service carried out by an authorized
Mercedes-Benz Center as soon as possible.
!Failure to have the vehicle maintained in ac-
cordance with the Maintenance Booklet and
maintenance service indicator at the designated
times/mileage will result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty. For more information, see “Mainte-
nance” (
page 551).