152 Controls in detail
Automatic transmission*
An additional indication of the current gear
selector lever position can be found on the
cover of the shifting-gate.
The indicators come on when you activate
a switch (e.g. unlocking the vehicle or
opening a door) and go out after approxi-
mately 15 minutes.
Shifting procedure
The automatic transmission selects indi-
vidual gears automatically, depending on:
gear selector lever positionD
(
page 153) with gear ranges
(
page 156)
the selected program mode (C/S)
(
page 157)
the position of the accelerator pedal
(
page 155)
the vehicle speedWhen the gear selector lever is in drive
positionD, you can influence transmission
shifting by:limiting the gear range
changing gears manually
Warning!G
It is dangerous to shift the gear selector
lever out of park positionP or neutral
positionN if the engine speed is higher than
idle speed. If your foot is not firmly on the
brake pedal, the vehicle could accelerate
quickly forward or reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and when your right
foot is firmly on the brake pedal.
!Allow engine to warm up under low load use.
Do not place full load on the engine until the
operating temperature has been reached.
Shift into reverse gearR or park positionP only
when the vehicle is stopped.
Avoid spinning of a drive wheel when driving off
on slippery road surfaces. This may cause seri-
ous damage to the drivetrain which is not cov-
ered by the Mercedes-Benz Limited Warranty.
221 Controls in detail
Power windows
Power windows
Opening and closing the windows
The side windows are opened and closed
electrically. The switches for all the side
windows are on the driver’s door. The
switches for the respective windows are
on the front passenger door and the rear
doors.
1Left front window
2Right front window
3Right rear window
4Left rear window
5Rear window override switch
(
page 80)
Switch on the ignition (page 32).
Warning!G
When closing the power windows, make
sure there is no danger of anyone being
harmed by the closing procedure.
The closing of the door windows can be im-
mediately halted by releasing the switch or,
if switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
If the window encounters an obstruction
that blocks its path in a circumstance where
you pulled the switch past the resistance
point and released it to close the window,
the automatic reversal function will stop the
window and open it slightly.
If the window encounters an obstruction
that blocks its path in a circumstance where
you are closing the window by pulling and
holding the switch, by pressing and holding
button‹ on the SmartKey, or by press-
ing and holding button, ore on the
climate control panel, the automatic rever-
sal function will not operate.
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it
with you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. A child’s
unsupervised access to a vehicle could
result in an accident and/or serious
personal injury.
iYou can also open or close the power win-
dows using the SmartKey, see “Summer opening
feature” (
page 223) and “Convenience clos-
ing feature” (
page 223).
Depending on current position, the windows may
also open or close when the air recirculation
button, in the control panel of the climate
control (
page 165) or automatic climate
control* (Canada only) (
page 175), or the
charcoal filter buttone in the control panel
of the automatic climate control* (Canada only)
(
page 183) is pressed and held.
222 Controls in detail
Power windows
Opening the windows
Press switch1 to4 to the resistance
point.
The corresponding window will move
downwards until you release the
switch.
Closing the windows
Pull switch1 to4 to the resistance
point.
The corresponding window will move
upwards until you release the switch.Fully opening the windows
(Express-open)
Press switch1 to4 past the
resistance point and release.
The corresponding window opens
completely.
Fully closing the windows
(Express-close)
Pull switch1 to4 past the
resistance point and release.
The corresponding window closes
completely.Stopping windowsPress or pull respective switch again.
Synchronizing power windows
The power windows must be
resynchronized each time
after the battery has been
disconnected or discharged.
if the power windows cannot be fully
opened (Express-open) or closed
(Express-close).
Switch on the ignition (page 32).
Warning!G
If you pull and hold the switch up when
closing the window, and upward movement
of the window is blocked by some obstruc-
tion including but not limited to arms, hands,
fingers, etc., the automatic reversal will not
operate.
!If the upward movement of the window is
blocked during the closing procedure, the win-
dow will stop and open slightly.
Remove the obstruction, pull the switch again
past the resistance point and release.
If the window still does not close when there is
no obstruction, then pull and hold the switch
again. The side window will then close without
the obstruction sensor function.
Warning!G
Driver’s door only:
If within 5 seconds you again pull the switch
past the resistance point and release, the
automatic reversal will not function.
235 Controls in detail
Loading
If the backrest is not locked into position,
a red indicator3 will be visible.
Check for secure locking by pushing
and pulling on the backrest.
Loading instructions
The total load weight including vehicle
occupants and luggage/cargo should not
exceed the load limit indicated on the cor-
responding placard located on the driver’s
door B-pillar.
The handling characteristics of a fully load-
ed vehicle depend greatly on the load dis-
tribution. It is therefore recommended to
load the vehicle according to the illustra-
tions shown, with the heaviest items being
placed towards the front of the vehicle.
Warning!G
If a red indicator is visible with the backrest
up, then the backrest is not properly locked
into position.
Always lock backrest in its upright position
when rear seat bench is occupied, cargo is
being carried in the trunk, or the extended
cargo compartment is not in use. Check for
secure locking by pushing and pulling on the
backrest.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a
collision or sudden maneuver, exercise care
when transporting cargo.
iTo prevent unauthorized persons from ac-
cess to the trunk, always lock backrest in its up-
right position.
247 Controls in detail
Useful features
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the audio system or COMAND* System
or on the multifunction steering wheel. To
raise, turn the rotary volume control on au-
dio system or COMAND* System clock-
wise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on audio system or COMAND* System control
counterclockwise or press buttonç on
the multifunction steering wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 249).
The Roadside Assistance button• and the
Information button¡ are located in the arm-
rest storage compartment (
page 238).
!The Tele Aid system utilizes the cellular net-
work for communication and the GPS (
Global Po-
sitioning
System) satellites for vehicle location.
If either of these signals are unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
252 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END Button on the audio system or
COMAND* System.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response Cen-
ter or Customer Assistance Center representa-
tive, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction steer-
ing wheel or using the END button on the audio
system or COMAND* System.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
253 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener*
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the tail-
gate recessed handle again.
iWhen the anti-theft alarm* stays on for
more than 30 seconds, a call is initiated auto-
matically to the Response Center. See
“Anti-theft alarm system*” (
page 89).
313 Operation
Vehicle care
Vehicle care
Cleaning and care of the vehicle
Regular and proper care will help to
maintain the value of your vehicle. The
best way to protect your vehicle from
harmful environmental influences is to
wash it and use protective treatments reg-
ularly.While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by
extreme and varying climatic conditions,
but also by:
Air pollution
Road salt
Tar
Gravel and stone chipping
To avoid paint damage, you should
immediately remove:
Grease and oil
Fuel
Coolant
Brake fluid
Bird droppings
Insects
Tree resins, etc.Frequent washing reduces and/or
eliminates the aggressiveness and
potency of the above adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
near the ocean
in industrial areas (smoke, exhaust
emissions)
during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a
thorough check is a washing of the
underbody followed by a thorough
inspection. Damaged areas need to be
re-undercoated.Warning!G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle’s doors or windows when cleaning
the inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.