250 Controls in detail
Useful features
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded.Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
Open the storage compartment under
the center armrest (
page 238).
Press and hold button (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting call will appear in the
multifunction display.
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Warning!G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
iWhile the call is connected you can change
to the navigation menu by pressing NAVI button
on the audio system or COMAND* System unit.
251 Controls in detail
Useful features
Information button¡
The Information button¡ is located
below the center armrest cover.
Open the storage compartment under
the center armrest (
page 238).
Press and hold button (for longer than
2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call will appear
in the multifunction display.
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the sys-
tem self-check after switching on the ignition (to-
gether with the SOS button and the Information
button¡).
See system self-check (
page 248) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message
Call failed appears in the mul-
tifunction display.
Roadside Assistance calls can be terminated us-
ing thet button on the multifunction steer-
ing wheel or the END Button on the audio system
or COMAND* System.
iWhile the call is connected, you can change
to the navigation menu by pressing NAVI button
on the audio system or COMAND* System.
iThe indicator lamp in the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 248) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
281 Operation
Tires and wheels
Tires and wheels
See an authorized Mercedes-Benz Center
for information on tested and
recommended rims and tires for summer
and winter operation. They can also offer
advice concerning tire service and
purchase.Important guidelines
Only use sets of tires and rims of the
same type and make.
Tires must be of the correct size for the
rim.
Break in new tires for approximately
60 miles (100 km) at moderate
speeds.
Regularly check the tires and rims for
damage. Dented or bent rims can
cause tire inflation pressure loss and
damage to the tire beads.
If vehicle is heavily loaded, check tire
inflation pressure and correct as
required.
Do not allow your tires to wear down
too far. Adhesion properties on wet
roads are sharply reduced at tread
depths under
1/8in (3 mm).
When replacing individual tires, you
should mount new tires on the front
wheels first (on vehicles with
same-sized wheels all around).
Warning!G
Replace rims or tires with the same designa-
tion, manufacturer and type as shown on the
original part. See an authorized
Mercedes-Benz Center for further informa-
tion. If incorrectly sized rims and tires are
mounted:
The wheel brakes or suspension
components can be damaged.
The operating clearance of the wheels
and the tires may no longer be correct.
Warning!G
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can
result in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or recom-
mended by Mercedes-Benz, since previous
damage cannot always be recognized on re-
treads. The operating safety of the vehicle
cannot be assured when such tires are used.
294 Operation
Tires and wheels
Potential problems associated with
underinflated and overinflated tires
Underinflated tires
Underinflated tires can:
cause excessive and uneven tire wear
adversely affect fuel economy
lead to tire failure from being
overheated
adversely affect handling
characteristicsOverinflated tires
Overinflated tires can:
adversely affect handling
characteristics
cause uneven tire wear
be more prone to damage from road
hazards
adversely affect ride comfort
increase stopping distance
MOExtended system*
The MOExtended system allows you to
continue driving your vehicle even if there
is a total loss of pressure in one or more
tires.
You may only use the MOExtended system
in conjunction with the Run Flat Indicator*
(
page 291).
For information on driving in case of pres-
sure loss in one or more tires (emergency
mode), see the “Practical hints” section
(
page 382).
Warning!G
Follow recommended tire inflation pres-
sures.
Do not underinflate tires. Underinflated tires
wear excessively and / or unevenly,
adversely affect handling and fuel economy,
and are more likely to fail from being
overheated.
Warning!G
Follow recommended tire inflation
pressures.
Do not overinflate tires. Overinflated tires
can adversely affect handling and ride
comfort, wear unevenly, increase stopping
distance, and result in sudden deflation
(blowout) because they are more likely to
become punctured or damaged by road
debris, potholes etc.
311 Operation
Maintenance
Clearing the maintenance service
indicator message
The maintenance service indicator is
automatically cleared
after approximately 10 seconds when
you switch on the ignition or when
reaching the maintenance service
threshold while driving
after approximately 30 seconds, once
the suggested maintenance service
term has passed
You can also clear it yourself.1Reset button
Press reset button1 on the
instrument cluster.
The maintenance service indicator
message is cleared and the standard
display appears in the multifunction
display (
page 126).
iVehicles equipped with Maintenance
System (U.S. vehicles. Canada vehicles, depend-
ing on vehicle production date):
The Maintenance System in your vehicle tracks
distance driven and the time elapsed since your
last maintenance service and calculates other
maintenance service work required.
iVehicles equipped with FSS (Flexible Service
S
ystem) only (Canada vehicles, depending on ve-
hicle production date):
FSS evaluates engine temperature, oil level,
vehicle speed, engine speed, distance driven
and the time elapsed since your last service
and calculates other maintenance service
work required.
The interval between maintenance services
depends on your driving habits. A gentle
driving style, moderate engine speeds and
the avoidance of short-distance trips will
lengthen the interval between services.
320 Operation
Vehicle care
Upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently
discolored. By lining the seats with a
proper intermediate cover,
contact-discoloration will be prevented.Leather upholstery
Please note that leather upholstery is a
natural product and is therefore subject to
a natural aging process. Leather
upholstery may also react to certain
ambient influences such as high humidity
or high temperature by showing wrinkles
for example.
Wipe leather upholstery with a damp
cloth and dry thoroughly or clean with
Mercedes-Benz approved Leather
Care.
Exercise particular care when cleaning
perforated leather as its underside should
not become wet.
MB Tex upholstery
Use Mercedes-Benz approved Interior
Care onto a soft, lint-free cloth and
apply with light pressure for cleaning
the upholstery.Wood trims
Dampen cloth using water and use
damp cloth to clean wood trims in your
vehicle.
Warning!G
Only use seat or head restraint covers which
have been tested and approved by
Mercedes-Benz for your vehicle model.
Using other seat or head restraint covers
may interfere with or prevent the activation
of the active head restraints. Contact an
authorized Mercedes-Benz Center for
availability.
!Wipe with light pressure to avoid damage to
the upholstery.
!Do not use solvents like tar remover or
wheel cleaner nor polishes or waxes as these
may be abrasive.
403 Technical data
Rims and Tires
Rims and Tires
!Only use tires which have been tested and
approved for your vehicle by Mercedes-Benz.
Tires approved by Mercedes-Benz are developed
to provide best possible performance in conjunc-
tion with the driving safety systems on your vehi-
cle such as ABS or ESP
®. Tires specially
developed for your vehicle and tested and ap-
proved by Mercedes-Benz can be identified by
finding the following on the tire’s sidewall:
MO = Mercedes-Benz Original equipment
tires
MOE = Mercedes-Benz Original Extended
(tires with limited run-flat characteristics)
original equipment tires. Using tires other
than those approved by Mercedes-Benz may
result in damage that is not covered by the
Mercedes-Benz Limited Warranty.
iFor information on driving with MOExtended
tires, see “MOExtended system*” (
page 382).
!Using tires other than those approved by
Mercedes-Benz can have detrimental effects,
such as
poor handling characteristics
increased noise
increased fuel consumption
Moreover, tires and rims not approved by
Mercedes-Benz may, under load, exhibit dimen-
sional variations and different tire deformation
characteristics that could cause them to come
into contact with the vehicle body or axle parts.
Damage to the tires or the vehicle may be the
result.
iFurther information on tires and rims is
available at any authorized Mercedes-Benz
Center. A placard with the recommended tire in-
flation pressures is located on the driver’s door
B-pillar. Some vehicles may have supplemental
tire inflation pressure information for driving at
high speeds (
page 290) or for vehicle loads
less than the maximum loaded vehicle condition
(
page 290). If such information is provided, it can be found
on the placard located on the inside of the fuel
filler flap. The tire inflation pressure should be
checked regularly and should only be adjusted
on cold tires. Follow tire manufacturer’s mainte-
nance recommendation included with vehicle.
iThe following pages also list the approved
wheel rim and tire sizes for equipping your vehi-
cles with winter tires. Winter tires are not avail-
able as standard or optional factory equipment,
but can be purchased from an authorized
Mercedes-Benz Center.
Depending on vehicle model and the standard or
optional factory-equipped wheel rim/tire config-
uration on your vehicle (Appearance Package,
Sport Package etc.), equipping your vehicle with
winter tires approved for your vehicle model may
also require the purchase of two or four wheel
rims of the recommended size for use with these
winter tires. See an authorized Mercedes-Benz
Center for more information.
406 Technical data
Rims and Tires
Minispare wheel
ModelC 230
C 280
C 280 4MATIC
C 350
C 350 4MATICC 230 Sport
C 350 Sport
Rim (steel)3.5 B x 16 H23.5 B x 17 H2
Wheel offset0.67 in (17 mm)0.67 in (17 mm)
Tire1
1Must not be used with snow chains.
T 125/90 R16 98MT 125/80 R17 99M
!Please compare the recommended tire in-
flation pressure for your vehicle with the tire in-
flation pressure on the yellow label located on
the spare wheel rim.
If the tire inflation pressure on the yellow label
on the spare wheel rim differs from the values
given in this Operator’s Manual, inflate the Minis-
pare wheel to the recommended tire inflation
pressure given on the yellow label on the spare
wheel rim.iPlease note that the tire inflation pressure of
the Minispare differs from the tire inflation pres-
sure of the road tires.
Inflate the Minispare wheel to approximately
61 psi (4.2 bar).